Center At Arrowhead in Scottsdale, AZ

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  • Interior

    A modern, minimalist bedroom with a single bed and large window.
  • Decor

    A modern conference room with a large table, stylish chairs, and a decorative lighting fixture.
  • Windows

    A quiet lounge area with several tables and chairs, featuring large windows that let in natural light.
  • Lighting

    Modern office interior with cubicles and overhead lighting.
  • Waiting Area

    A modern waiting area with comfortable seating and large windows.
  • Paintings

    A cozy lounge area with two striped chairs, a small table with a clock, and vibrant paintings on the wall.

Center At Arrowhead in Scottsdale, AZ

7201 West Camino San Xavier Avenue, Scottsdale, AZ 85308

For more information about senior living options: (844) 490-3973

4 from 101 reviews
5 stars
68
4 stars
8
3 stars
2
2 stars
1
1 stars
22

Assisted Living Skilled Nursing Facility

Overall Review of Center At Arrowhead

Pros

  • pro The Center at Arrowhead is described as an amazing and beautiful facility with caring staff.
  • pro The nursing and therapy teams are praised as exceptionally professional and dedicated.
  • pro The PT and OT staff are outstanding and help residents regain mobility.
  • pro The facility is clean, well-maintained, and offers spacious private rooms.
  • pro The care team consistently goes above and beyond to meet residents' needs.
  • pro The food is described as good to excellent, with appreciative kitchen staff.
  • pro Many reviewers would highly recommend the Center at Arrowhead for rehabilitation or skilled nursing care.
  • pro Front desk and administrative staff are noted for friendly, helpful service.

Cons

  • pro The facility is severely understaffed, leading to slow responses and inconsistent care.
  • pro The nursing staff is described as undertrained and underqualified, often rude and lacking compassion.
  • pro Call lights are not answered promptly, sometimes for an hour or more, leaving residents unattended.
  • pro Pain management and medication administration are frequently delayed or neglected.
  • pro The food is often cited as terrible, cold, or unpalatable.
  • pro Residents experience neglect or unsafe conditions, including falls and bruising, with little accountability.
  • pro Many reviewers say the experience is hellish and would not recommend the center to others.
  • pro Family communication is inconsistent, with phone calls and updates often not returned.

Review

Center At Arrowhead is best suited for families seeking a rehabilitation- and skilled-nursing-focused experience where strong therapy programs and attentive, personable caregivers are a central selling point. The facility consistently earns praise for its therapists and nursing staff, with many residents recovering from surgeries or serious illnesses and benefiting from robust PT/OT, case management, and a generally clean, well-maintained environment. Private rooms with private baths, a calm atmosphere, and accessible activity options are repeatedly cited as solid pluses. For families prioritizing clear, goal-oriented rehab, early mobility, and a supportive team that treats recovery as a collaborative process, Arrowhead often delivers.

But not every trajectory is smooth, and the community warrants a clear-eyed look at alternatives for those who cannot tolerate variability in care. Several reviews flag chronic understaffing, uneven response times to call lights, and inconsistent medication administration or timely showers. Families reporting those issues describe situations that feel unsafe or neglected, with some patients waiting far too long for assistance or pain management, and a few accounts of communication gaps between staff and families. For memory-care needs or highly complex medical management, where steady, uninterrupted attention is essential, the risk that staffing levels fluctuate may push families to compare other options.

The strongest pros - exceptional rehab focus, highly capable therapy teams, and a generally warm, patient-centered staff - often offset the most common drawbacks when the primary goal is a swift, goal-driven recovery. Therapists who push patients toward mobility, and nurses who collaborate with doctors to adjust plans as recovery unfolds, create meaningful momentum for many residents. The facility's cleanliness, bright private rooms, and reliable access to therapy seven days a week provide a reliable foundation for progress. When the care plan aligns with a patient's rehab goals, Arrowhead becomes hard to beat in terms of outcomes and the sense that progress is real.

Yet the main cons can be hard to ignore for families evaluating a longer or more intensive stay. Understaffing reports translate into delayed assistance, occasional lapses in medication timing, and inconsistent day-to-day responsiveness. In practice, this means potential risk for patients who require rapid pain control, frequent assistance with bathroom needs, or round-the-clock monitoring. Communication can also fracture at times, with calls or questions taking longer to be answered and discharge planning not always meeting expectations. These gaps do not appear to negate the rehab value for many, but they do significantly shift risk calculus for others.

For families weighing options, a practical plan is essential. Prioritize visiting the center during a peak activity period, speaking directly with nurses, therapists, and the nurse manager, and requesting a candid run-through of staffing patterns, especially overnight. Ask for recent audit or QA data, and clarify how the facility handles missed medications or delayed call lights. Confirm private-room availability, dietary accommodations, and the exact therapy schedule, including whether therapy remains consistently available on weekends. Establish a contact protocol with the case manager and the director of nursing so there is a reliable point person for concerns that arise during a stay.

Overall, The Center At Arrowhead stands out as a compelling choice for rehab-focused care with strong therapy teams, excellent private accommodations, and a compassionate staff. It excels when care teams are cohesive, communication is steady, and the rehab plan is aggressively pursued. It is less ideal for families that cannot tolerate a facility where staffing levels fluctuate or where pain management and timely response routinely fall short. If the priorities center on aggressive rehabilitation and high-touch attention from a stable, well-coordinated team, Arrowhead should be high on the list; if the priority is unwavering consistency and flawless daily operations, it may be worth evaluating backups before making a final commitment.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (19 miles away) Phoenix Sky Harbor International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Center At Arrowhead in Scottsdale, AZ is a highly sought-after assisted living community that offers top-notch care and a wide range of amenities. Located in a beautiful setting, this facility provides skilled nursing services for seniors who require assistance with their daily activities.

Residents enjoy access to numerous amenities to enhance their quality of life. A beauty salon is available on-site, allowing individuals to maintain their personal grooming needs conveniently. Cable or satellite TV is provided in each room, ensuring residents can stay entertained and connected to the outside world. Community-operated transportation is available for outings and appointments, enabling residents to explore nearby attractions or attend medical visits.

For those who love technology, a computer center with Wi-Fi/high-speed internet is at their disposal. Additionally, there is a gaming room where residents can relax and have fun. The facility also boasts beautiful outdoor spaces and gardens, creating an inviting atmosphere for relaxation and socialization.

Housekeeping services ensure that residents' living spaces are kept clean and tidy at all times. Each room is fully furnished, offering comfort and convenience right from the moment they move in. Private bathrooms provide added privacy and accessibility.

The dining experience at The Center At Arrowhead is exceptional, with restaurant-style dining available for all meals. Special dietary restrictions are accommodated by skilled staff members who prepare delicious meals while following specific dietary guidelines like diabetes diets or special dietary requirements.

In terms of care services, 24-hour supervision ensures that residents' safety needs are met around the clock. Assistance with activities of daily living such as bathing, dressing, and transfers are provided by dedicated caregivers who prioritize individualized support. Medication management is also available to ensure proper dosages are administered according to prescribed schedules.

To keep residents engaged and active, The Center At Arrowhead offers an array of activities tailored to meet different interests and abilities. Concierge services help individuals plan day trips or find local events to participate in. Fitness programs cater to various fitness levels, and resident-run activities encourage socialization among neighbors. Scheduled daily activities provide a structured routine for residents to enjoy.

The community is surrounded by a plethora of amenities in the nearby area. With numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, and theaters within close proximity, residents have easy access to essential services and entertainment options.

Overall, The Center At Arrowhead offers a vibrant and supportive environment where seniors can thrive. With exceptional care services, convenient amenities, and an abundance of nearby attractions, this assisted living community provides a comfortable and engaging lifestyle for its residents.

Nearby Places of Interest

Restaurants

  • Oregano's Pizza Bistro (0.5 miles)
  • Portillo's Hot Dogs (0.9 miles)
  • Raising Cane's Chicken Fingers (0.9 miles)
  • In-N-Out Burger (1.1 miles)
  • Chick-Fil-A (1.2 miles)
  • The Social on 83rd (1.3 miles)
  • The Cheesecake Factory (1.4 miles)

Theaters

  • AMC Arrowhead 14 (0.7 miles)
  • Arrowhead Fountains 18 (1.6 miles)

Cafes

  • Starbucks (1.1 miles)
  • Dutch Bros Coffee (1.7 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2.4 miles)
  • Dutch Bros Coffee (2.6 miles)
  • Starbucks (4.5 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2 miles)
  • Albertsons Pharmacy (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.6 miles)

Physicians

  • Arrowhead Endoscopy & Pain Management Center (1.2 miles)
  • Arrowhead Hospital - Bryan Ficarra, DO (1.2 miles)
  • HonorHealth Medical Group - West Union Hills - Primary Care (1.4 miles)
  • SimonMed Imaging (1.4 miles)
  • Arrowhead Health Centers (1.6 miles)
  • Paseo Family Physicians (1.8 miles)
  • Aspire Pedi. Therapy (2 miles)

Places of Worship

  • The Church At Arrowhead (1.3 miles)
  • St Thomas More Parish (1.9 miles)
  • Pure Heart Christian Fellowship (3.9 miles)
  • Church of Jesus Christ of Latter Day Saints (4 miles)
  • Phoenix Arizona Temple (4.7 miles)
  • CCV Childrens Building (4.7 miles)
  • Christ's Church of the Valley (4.7 miles)

Parks

  • Foothills Park (2 miles)
  • Fletcher Heights Park (2.8 miles)
  • Rio Vista Community Park (2.9 miles)
  • Thunderbird Park (3.9 miles)
  • Conocido Park (5 miles)

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