4723 E Buckboard Court, Gilbert, AZ 85297
To contact a resident: (480) 912-3593
For more information about senior living options: (866) 208-4318
Overall Review of Majestic Rose LLC-Pr
Pros
The staff are very nice, and Tara and her husband are well-regarded by those who work with them.- The kitchen is clean, and the staff prepared tasty Christmas treats.
- The residents and their families seemed very happy to be there.
- The home and the staff seem very lovely, and visitors would love to come back.
- The owners take great care of the residents and involve them in activities they enjoy.
- This is a beautiful group home.
- Rose and Ted are kind, considerate, and invested in their residents.
- The staff take the time to get to know the residents, their preferences, and what each person needs.
Cons
The home is not owned by Rose Onteberos anymore.- It is not nurse owned.
- The original staff is almost all gone.
- The home is nothing like it used to be.
- The family orientation used to be great, but that has changed, and the special attention Rose gave is gone.
- The new owner sent the resident to the ER for a UTI and told her she wasn't allowed to come back.
- It is unclear whether the home still has CNAs and what level of care they can provide now since it is no longer nurse owned.
Review
Majestic Rose LLC-Pr in Gilbert, Arizona is best suited for families seeking a small, home-like assisted living where staff know residents by name, daily routines feel personal, and family involvement drives care plans. The setting is intimate enough that residents appear to be treated as individuals rather than numbers, with owners who participate in day-to-day life and foster a welcoming, community-centered atmosphere. This community shines for seniors who value warmth, consistent human contact, and social programming that feels customized to preferences. It is less appropriate for residents who require ongoing, high-acuity medical oversight, a nurse-owned model, or a facility with a larger, more clinical footprint. Those factors can overwhelm a house-like operation that relies on local, hands-on care.
Those considering alternatives are likely families prioritizing stable nursing presence or regulated medical oversight, or those needing robust memory care or more formal routines. If CNAs and an on-site nurse are essential for daily management of chronic conditions, or if past experiences with ownership transitions have created concern about continuity, it makes sense to compare options where medical staff engagement is clearly defined and unchanging.
From the strongest accounts, the staff are genuinely kind, and the owners (Tara and her husband) are invested in residents. The kitchen cleanliness and the ability to deliver seasonal treats show attention to daily quality of life. Residents and families report happiness and a sense of belonging, with staff taking time to understand individual preferences and to incorporate them into activities. The place feels like a family-run home, where care plans are shaped by relationships as much as by schedules, and that can translate into steadier daily morale and social engagement.
However, the landscape shifted when ownership changed in 2022. It is not nurse-owned anymore, and the original staff has largely moved on. The turnover matters: the sense of continuity and the intimate, nurse-driven attention can erode as new leadership brings different processes. A notable caution arises from an incident where a mother was sent to the ER for a UTI and then told not to return, raising questions about medical decision-making and aftercare. Those concerns underscore the need to verify who currently provides direct care, how CNAs are staffed, and what level of medical oversight remains available on a day-to-day basis.
With these realities, the core pros can still offset the cons if current staffing remains stable and caring, and if the new owners maintain the family-centric approach. When CNAs are present, when a nurse or clinician is available for care planning and frequent check-ins, the home-like environment can function effectively for many seniors who do not require intensive medical management. But if turnover persists and CNAs are thin on the ground, or if care decisions rely on limited medical oversight, this setting may fail to meet expectations. Families should probe current staffing levels, the presence of an RN/LPN, care-planning practices, and how emergencies are handled today rather than years past.
Prospective residents should schedule a hands-on tour with questions focused on staffing, daily routines, and family communication. Ask for the current care roster, meet the caregivers, and request to observe a typical activity schedule to gauge engagement. Request a clear explanation of ownership and governance, and how changes over the past two years have been integrated into day-to-day care. If what matters is a warm, home-like atmosphere with genuine staff relationships, and you can verify stable, on-site caregiving, Majestic Rose deserves serious consideration. If, instead, reliable nursing oversight and a consistent, nurse-led model are non-negotiable, it is prudent to widen the search to alternatives with a more formal medical footprint.
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Phoenix Sky Harbor International (22 miles away)
Ambulatory care
Diabetic care
Meals provided
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