Madera Assisted Living Home

Pros

• Madera Assisted Living is praised for its warm and caring environment, providing residents with a sense of safety and comfort.
• Residents enjoy fresh, well-prepared meals, contributing to their overall happiness and satisfaction.
• The staff at Madera Assisted Living is described as helpful, attentive, and compassionate, ensuring that residents receive the care they need.
• Many families appreciate the variety of activities offered, such as bingo and music days, which help keep residents engaged and active.
• Families feel blessed to have found Madera Assisted Living, as it has positively impacted their loved ones’ spirits and quality of life.

Cons

• The care is concerning, as the staff does not seem capable of handling more challenging patients who require active assistance.
• Caregivers spend most of their time off in a separate room on their phones or socializing, neglecting residents’ needs.
• Proper care was not provided to a bedridden patient, leading to a hospital visit due to medication distribution failures.
• Smokers are permitted to smoke right outside residents' bedrooms, despite complaints about the proximity.
• Fresh fruit is not served, and multiple meals have been served cold instead of hot.
• Laundry services are inefficient, taking up to a week to return dirty laundry.
• There is a lack of adequate support for residents who need assistance with walking and exercise.
• The owner's dismissive response regarding caregiver performance raises concerns about accountability for resident care quality.

Review

Madera Assisted Living has garnered a range of reviews from families who have placed their loved ones in this facility, reflecting both positive and negative experiences. The journey for many families often stems from the difficult decision to transition a parent or relative into assisted living. While some find Madera to be an exemplary choice, others express significant concerns regarding care quality and the environment.

For many families, including those with elderly residents like Jim's mother, proximity to home and the size of the community are vital factors in choosing Madera Assisted Living. Many appreciate that it is a smaller facility where staff members can offer personalized care. There are mixed feelings about the meals provided; some residents enjoy fresh, prepared meals and commend the food quality overall, while complaints arise regarding inadequate variety—including an absence of fresh fruits—and instances of served food arriving cold.

A couple of reviewers highlighted how Madera has positively impacted their loved ones' well-being. One family noted that their mother has become more active and happier after being relocated from another care home that did not meet her needs. The availability of activities such as bingo and music days contributes to creating an engaging atmosphere for residents at Madera, which is beneficial for keeping spirits high among those residing there.

However, not all reflections on Madera are positive. Some reviewers aired grievances regarding environmental issues that detract from comfort and health standards. Specifically, multiple reviewers expressed frustration over smoking near residents’ bedrooms—a point they stated had been brought up by family members but reportedly remained unaddressed by management. Also concerning for some was the slow turnaround time for laundry services—sometimes taking up to a week—which could diminish the standard of cleanliness expected in assisted living facilities.

Another area of concern involved staffing levels and caregiver performance at Madera Assisted Living. Reviews indicate that while many caregivers demonstrate kindness and attentiveness toward residents, there were troubling accounts where necessary medical care was lacking or inadequately administered. In particular, one reviewer described a situation where proper medication distribution failed for a bedridden patient, necessitating hospitalization—a serious lapse in caregiving standards that raises alarming questions about accountability within the facility.

Overall, experiences at Madera Assisted Living appear to fluctuate widely based on individual circumstances and expectations. Many visitors praise its warm atmosphere and caring staff who foster interactions among residents through various activities; however, critical feedback regarding certain operational aspects cannot be overlooked. Families seeking assisted living options may find comfort in knowing that some residents thrive in this setting while remaining vigilant about addressing areas needing improvement promptly with facility management for ongoing resident well-being. As always when selecting an assisted living environment for elderly loved ones, thorough research—including visiting multiple times at different hours—is essential before making such impactful decisions.

Located in a peaceful and convenient area of Gilbert, Arizona, this neighborhood offers easy access to various places of worship, pharmacies, restaurants, physicians, cafes, theaters, parks, and hospitals. With multiple options for worship and medical care nearby, along with popular dining spots like Sidewinder Subs and Chick-Fil-A within a short distance, residents can enjoy a comfortable lifestyle. The close proximity to the Mesa Arizona Temple adds to the spiritual atmosphere of the community. Additionally, the presence of well-known pharmacy chains such as Walgreens and CVS provides peace of mind for seniors needing medication management. For leisure activities, there are several theaters including AMC Mesa Grand 14 and Harkins Theatres SanTan Village 16 nearby. Nature enthusiasts will appreciate being close to parks like Finley Farms Park and Riparian Preserve at Water Ranch for outdoor relaxation. Overall, this area offers a balanced mix of essential services and recreational options ideal for senior living.

Places of Worship

• First United Methodist Church of Gilbert (0.3 miles)
• Church of Jesus Christ of Latter Day Saints (2.6 miles)
• Church of Jesus Christ of Latter Day Saints (3 miles)
• Church of Jesus Christ of Latter Day Saints (4.4 miles)
• Mesa Arizona Temple (4.6 miles)
• Saint Mary Magdalene Catholic Church (5 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.5 miles)
• Walgreens (2.9 miles)
• Walmart Pharmacy (2.9 miles)

Restaurants

• Sidewinder Subs (0.9 miles)
• Tom Ryan's (2.3 miles)
• Arizona Wilderness Brewing Co. (2.3 miles)
• Chick-Fil-A (2.5 miles)
• McDonald's (2.8 miles)
• McDonald's (2.9 miles)
• Wendy's (3 miles)

Physicians

• Eye Concepts Vision Center (1.9 miles)
• Oasis Behavioral Health Hospital (2.5 miles)
• Southwest Endoscopy & Srgcntr (2.5 miles)
• Arizona Sun Family Medicine (2.5 miles)
• Gilbert Primary Care (3.2 miles)
• East Valley Center For Pulmonary & Sleep Disorders (3.9 miles)
• Chandler Eyecare (4.1 miles)

Cafes

• Panera Bread (2.4 miles)
• Panera Bread (3.7 miles)
• Peixoto Coffee Roasters (3.7 miles)
• Starbucks (4.7 miles)
• Starbucks (4.9 miles)
• Dutch Bros Coffee (5.2 miles)

Theaters

• AMC Mesa Grand 14 (2.6 miles)
• Harkins Theatres SanTan Village 16 (4.5 miles)
• Chandler Crossroads 12 (4.8 miles)

Parks

• Finley Farms Park (3.7 miles)
• Riparian Preserve at Water Ranch (4.3 miles)

Hospitals

• Mercy Gilbert Medical Center (5.2 miles)