REM Arizona Inc

Pros

• Debra Tice is praised for advocating for Arosa Estates residents and keeping yards, trees, and streets well-maintained, which helps preserve home values.
• Janell Meehan is commended for stepping up as UNIT 19's property manager and delivering timely, attentive service amid changes and projects.
• Kevin Terry is described as an absolute gem, consistently responsive and professional in resolving issues.
• Shannon Burrus is regarded as the best HOA property manager at Center Court Condos, known for engagement, quick fixes, and kindness.
• Sabrina Madenfrost is presented as a strong, capable, and action-oriented leader with excellent follow-up and professionalism.
• Terri Thomas is highlighted as an exceptional property manager - organized, proactive, detail-oriented, and reliable with vendors and clients.
• RealManage is praised for professionalism, responsiveness, clear communication, and dependable partnerships with boards and vendors.
• Pamela Nunnelly is noted as exceptional as a CAM, with the RealManage transition described as a very positive development.
• The RealManage team is described as responsive, knowledgeable, and easy to work with, helping boards stay informed and ensuring smooth operations.

Cons

• A resident experienced ongoing difficulties with HOA fees and realized they were unknowingly delinquent.
• One resident felt ignored for over a year as an account issue remained unresolved.
• A vendor was dissatisfied that proof of a dog on the property was insufficient, as only a couple of photos were provided.
• Another resident did not know about the dog issue because the owner did not inform them.
• A client indicated they would pay the bill but would pursue legal action to address the charge.

Review

Across a broad spectrum of communities and associations, residents are expressing heartfelt appreciation for the hands-on leadership and dependable service provided by RealManage and its dedicated team. The praise begins with Debra Tice, who oversees Arosa Estates with a steady focus on the core details that keep a neighborhood looking its best. Debra and her team are credited with keeping yards well-maintained, ensuring community trees and landscaping stay manicured, and keeping streets clear of abandoned vehicles and excessive on-street parking. Several residents emphasize that without her oversight, the community's appearance - and consequently the value of their homes - would be much harder to sustain. It's a testament to the commitment of Debra and her team that residents feel confident in the long-term upkeep and curb appeal of their neighborhood.

Moving to UNIT 19, Janell Meehan stepped into the Property Manager role in March and faced a substantial set of challenges, including a broad range of changes and approved projects that demanded quick, thoughtful attention. Homeowners have noted her rapid involvement and steady progress on many fronts, and they repeatedly highlight her timely returns and clear communications. One reviewer even described Jen as "one of the sweetest, most accommodating people I've ever worked with," underscoring the personal care and approachable demeanor that accompany effective management. In short, Janell's leadership is viewed as decisive and responsive, with continuing growth anticipated as she deepens her familiarity with UNIT 19 while delivering strong service to both board members and homeowners.

Sabrina Madenfrost emerges in multiple testimonials as a strong, capable, and action-oriented leader within RealManage. Her colleagues and clients alike praise her for follow-through, promptness, and professional handling of urgent situations, with several homeowners noting that her communication and responsiveness have been a constant positive in their experience. One homeowner specifically called Sabrina "proficient and professional," while another highlighted that Sabrina's follow-up is excellent. The consistent thread is Sabrina's ability to stay on top of issues, coordinate effectively with vendors and boards, and keep everyone informed - contributing to an overall sense of reliability and calm in the management of community affairs.

Center Court Condos is another strong example of the RealManage approach, where Shannon Burrus is lauded as the best HOA Property Manager residents have worked with. She is described as engaging, proactive, and unfailingly kind, with a track record of getting things fixed when they break. Reviewers emphasize that they love working with RealManage and with Shannon specifically, appreciating her responsiveness to alarms and other urgent concerns, her proactive attention to lighting and common-area needs, and her efforts to ensure smooth day-to-day operations. The sentiment is clear: Shannon has been a game changer for their community, and residents are eager to continue a productive relationship with her and RealManage.

The breadth of RealManage's impact is also reflected in board-level feedback. One HOA President notes that RealManage provides a strong partnership, with timely, accessible communication and weekly reports that keep the board well informed. The sentiment is that RealManage stands head and shoulders above other firms they have worked with, delivering not only professional management but also a consistent sense of partnership and trust. The belief is that the organization's leadership and structure - embodied by managers like Terri Thomas - helps make the experience smoother for both boards and residents, with payment terms that are clear and reliably on time, reinforcing the sense of professionalism across all transactions.

Vendors and associations alike speak highly of RealManage's collaboration with their teams. AAA Landscape's engagement with Tiffnee Jones during the proposal process for an HOA community in Chandler, AZ is highlighted as a professional and constructive experience, with excitement about the potential for a growing partnership. In another community, Litchfield Manor HOA, the relocation from First Service Residential to RealManage is described as "the best decision" of 2024, with Pamela Nunnelly earning accolades as an exceptional CAM. Vendors praise Salina Ortiz for exceptional responsiveness and a professional yet approachable demeanor, always resolving issues quickly and keeping projects on track. The overarching message is that RealManage's vendor relationships are characterized by clear communication, reliability, and a shared commitment to quality.

Finally, the testimonials touch on individual stories that illustrate RealManage's hands-on, practical approach. One resident from Corriente describes a straightforward stance: requesting proof regarding a dog on the property led to a few documented photos, with a decision to pay the bill and proceed, reflecting a pragmatic approach to enforcement and billing. Across the board, there is a common thread: RealManage's teams are accessible, professional, and focused on delivering value - whether through timely responses to inquiries, proactive problem-solving, or clear, ongoing communication that keeps every stakeholder informed and engaged.

In sum, these voices - from residents and board members to vendors and CAMs - paint a cohesive picture of RealManage as a partner that embodies responsiveness, professionalism, and a mission-driven focus on both quality of life and home value. Whether it's Debra Tice safeguarding Arosa Estates' curb appeal, Janell Meehan guiding UNIT 19 through change, Sabrina Madenfrost driving reliable service, Shannon Burrus stabilizing Center Court Condos, Terri Thomas coordinating with Blue Marble Landscaping, or the numerous vendor relationships that keep projects on track, the shared sentiment is that RealManage makes the mission of an HOA clear and achievable: maintain a high quality of life for residents while enhancing property values, all with a support system that residents and boards feel confident and comfortable relying on. The recurring note is simple and powerful - payment terms are clear and on time, communication is consistent, and everyone involved feels like part of a capable, collaborative team dedicated to preserving and elevating the communities they serve.

This part of Chandler, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies within a few miles, access to prescription medications is easily accessible. There are also various dining options, from fast food chains like Wendy's and In-N-Out Burger to more upscale establishments such as Arizona Wilderness Brewing Co. and RigaTony's Authentic Italian. Nearby physicians provide medical care, including primary care, eye care, urology, pediatrics, and ENT services. Residents can also find places of worship for spiritual fulfillment, theaters for entertainment like Alamo Drafthouse Tempe, parks for outdoor activities like Desert Breeze Park, cafes such as Starbucks and Peixoto Coffee Roasters, and hospitals like Chandler Regional Medical Center for healthcare needs. Overall, this area offers a well-rounded community with easy access to essential services for senior living.

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (2.3 miles)
• Fry's Pharmacy (2.8 miles)
• Walmart Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Wendy's (1.6 miles)
• Arizona Wilderness Brewing Co. (2.1 miles)
• Tom Ryan's (2.1 miles)
• RigaTony's Authentic Italian (2.3 miles)
• Raising Cane's Chicken Fingers (2.7 miles)
• Si Senor (2.8 miles)
• In-N-Out Burger (2.8 miles)

Physicians

• Oasis Behavioral Health Hospital (1.8 miles)
• HonorHealth Medical Group - South Tempe - Primary Care (2.6 miles)
• Chandler Eyecare (3.2 miles)
• Arizona State Urological Institute (3.3 miles)
• East Valley Family Physicians (3.3 miles)
• Gateway Pediatrics (3.6 miles)
• Valley ENT (3.8 miles)

Places of Worship

• Kingdom Hall (3.1 miles)
• Temple Emanuel (3.3 miles)
• First United Methodist Church of Gilbert (4 miles)
• Cornerstone Christian Fellowship (4.9 miles)
• Compass Christian Church (5.1 miles)
• Mesa Arizona Temple (5.3 miles)

Theaters

• Alamo Drafthouse Tempe (3.3 miles)
• Chandler Fashion 20 (3.9 miles)
• AMC Mesa Grand 14 (4.6 miles)

Parks

• Daumler Park (3.3 miles)
• Desert Breeze Park (3.8 miles)
• Selleh Park (3.9 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (3.8 miles)
• Starbucks (3.8 miles)
• Starbucks (3.8 miles)
• Peixoto Coffee Roasters (3.9 miles)
• Panera Bread (4.5 miles)
• Dutch Bros Coffee (4.7 miles)

Hospitals

• Chandler Regional Medical Center (3.8 miles)
• Banner Health Ocotillo (4.7 miles)