2004 West Western Drive, Chandler, AZ 85224
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
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Sunrise Chandler is a warm, welcoming, home-like community full of caring staff. The staff are consistently compassionate, caring, and kind toward residents. The team goes the extra mile to help residents feel at home. The facility is exceptionally clean, well-maintained, and inviting. The meals are restaurant-quality with a wide variety of choices. The staff includes long-tenured members who demonstrate strong commitment to residents. The leadership and nursing team are approachable and focused on coordinated care. Families report peace of mind knowing their loved ones are cared for with dignity. Residents thrive and form friendships, supported by a vibrant activity program. Sunrise Chandler provides extensive activities and social groups that promote health and happiness. Tours and visits reveal friendly, helpful staff who are eager to assist. The environment is described as delightful, warm, and like home.
A reviewer states that their father fell twice in memory care, the second fall causing brain bleeding and death, and that the executive director and staff refused to meet with the family to discuss the incidents. A critic describes Sunrise as very expensive and claims the front office is focused on money, with staff not caring about the impact on residents' budgets. Another reviewer reports that relatives are largely ignored and unattended, citing "ghost crews," severe understaffing, and residents being left to lay in their rooms or miss meals. A commenter says, in a perfect world, this place would have been shut down. One reviewer warns that leaving a loved one there is like putting them in "human storage," suggesting some people are fooled by the decor. A critic notes that Sunrise as a company has been sued dozens of times for the described behavior and questions its motives, calling it the "McDonald's of healthcare." A reviewer describes the care as borderline elder abuse despite outward appearances.Sunrise of Chandler (Eldercare at Western Sunrise Adult Care) is best suited for families seeking a warm, home-like senior living environment where care feels personal and daily life centers on connection. This community excels for residents who thrive in a social, activity-rich setting, where staff relationships are deep and consistent and meals feel restaurant-quality. The strongest alignment is with families eager for transparent family communication, regular updates, and staff who treat residents like members of a broader family. For those prioritizing a welcoming atmosphere, meaningful programming, and a sense of belonging, Sunrise of Chandler delivers a compelling, practical home base.
Those who may want to consider alternatives are clear-named risk factors and constraints. The price point draws steady attention in several reviews, with some families noting that the financials can be challenging and not all programs align with every payer source. Staffing gaps and questions about overnight coverage surface in a minority of accounts, sometimes paired with concerns about how quickly alarms are answered. For families prioritizing absolute staffing ratios, heavy emphasis on immediate clinical oversight, or unambiguous, documentary transparency about every incident, exploration of other options is prudent. Residents with fragile memory-care needs or with a strong emphasis on meticulous incident reporting may wish to compare facilities with a more explicit governance model.
The key strengths - genuine warmth from a long-tenured team, strong RN leadership, and a culture that feels like a true community - often offset the drawbacks. Reviews repeatedly highlight compassionate caregivers, consistent communication with families, and staff who go the extra mile to celebrate birthdays, organize outings, and create a sense of home. The building reads as clean, well maintained, and welcoming, with appealing common spaces, a pleasant courtyard, and a dining room that reinforces social dining as a central part of daily life. In memory care and general assisted living alike, residents benefit from relationships built over time, and families gain peace of mind from accessible management and hands-on clinical coordination.
Nevertheless, certain caveats deserve serious attention during due diligence. A subset of accounts reports serious safety concerns - falls with adverse outcomes and, in at least one case, disputes over transparency and information sharing after a loved one's death. The perception that staffing may dip during night shifts and that staff availability can be uneven at busy moments creates a tension with the ideal of uninterrupted, vigilant care. Another recurring theme is cost and the sense that budgets can constrain options, even as families acknowledge high-quality daily life when care is consistent. These realities do not erase the positives, but they do color the risk-reward calculation for families with exacting expectations.
Practical next steps for families evaluating Sunrise of Chandler are concrete and focused. During tours, press for a candid discussion with the head nurse and the executive team about staffing models, night coverage, and response times to call buttons. Request recent incident summaries and the facility's protocol for involving hospice or outside medical partners when needed. Meet with the resident's future care planner to review a sample care plan, medications, and how family input is incorporated into daily routines. Ask to observe a meal service and a typical activity schedule, and inquire about how dining choices are adapted to dietary needs. Finally, compare contracts, discharge policies, and state licensing records to understand how finances align with expectations.
In everyday life, Sunrise of Chandler presents a picture of warmth, engagement, and careful attention to residents' comfort. The environment supports social interaction - courtyards, activity rooms, outings, and a broad range of classes - paired with approachable staff who foster a sense of belonging. The presence of dedicated memory-care programming and animal-assisted elements adds emotional resonance for residents who value companionship and familiar routines. Those seeking a setting where care feels personal, where staff visible and reachable to families, and where daily life resembles a well-run, comfortable home will find Sunrise compelling - while remaining mindful of cost considerations and the need for ongoing, proactive conversations about staffing and safety.
Overall, Sunrise of Chandler stands as a strong choice for families prioritizing relationship-driven care, a lively activities calendar, and a facility that genuinely feels like home. It is less suitable for those who require the highest possible staffing guarantees, absolute transparency in every incident, or the most cost-conscious option on the market. For families ready to invest time in tours, conversations with nursing leadership, and a careful review of care plans and financial terms, Sunrise offers a practical, well-supported path to a dignified, engaged later-life chapter. A disciplined due-diligence process - paired with direct questions about staffing, safety, and governance - will reveal whether this community is the right fit for a specific loved one and family budget.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Western Sunrise Adult Care, an inviting assisted living community located in Chandler, AZ. We specialize in providing exceptional eldercare services through our Board and Care Home and Respite Care options, ensuring a comfortable and supportive environment for our residents.
At Western Sunrise, we prioritize comfort and convenience with a range of well-appointed amenities designed to enhance the quality of life for our residents. The community features a spacious dining room where nutritious meals are served, a fully furnished living area, and beautiful outdoor space including a garden perfect for relaxation. Our housekeeping services maintain a clean and tidy environment, while move-in coordination makes the transition seamless for new residents. Connectivity is easy with Wi-Fi/high-speed internet available throughout the facility.
Our dedicated team offers comprehensive care services tailored to individual needs. Residents receive assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also cater to special dietary requirements and provide meal preparation along with transportation arrangements for medical appointments.
Engagement in meaningful activities is essential at Western Sunrise; thus, we schedule daily activities that promote social interaction and physical well-being. For those who love exploring the local area, there are numerous attractions nearby ? including 9 cafes, 3 parks for leisure strolls or picnics, and 36 restaurants offering diverse dining options. Additionally, residents can easily access several pharmacies (23), healthcare providers (16 physicians), places of worship (3), theaters (3), and even a hospital within close proximity.
At Western Sunrise Adult Care in Chandler, AZ, we are committed to providing compassionate care in a home-like atmosphere where every resident feels valued and supported. Experience peace of mind knowing you or your loved one will thrive in our nurturing community.
Eldercare At Western Sunrise Adult Care is located at 2004 West Western Drive, Chandler, AZ 85224 in Maricopa County, Arizona
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
