Cheerful Living Home
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1342 West Park Avenue, Chandler, AZ 85224
For more information about senior living options: (844) 490-3973
Cheerful Living Home offers competitive pricing when compared to both Maricopa County and the broader state of Arizona. For a semi-private room, Cheerful Living Home charges $2,500 per month, which is notably lower than the county average of $2,801 and the state average of $2,820. Similarly, the cost for a private room at Cheerful Living Home is set at $3,000 - again below the county's $3,318 fee and the state's average of $3,345. These pricing structures not only reflect Cheerful Living Home's commitment to affordability but also provide residents with significant savings while still accessing quality care in a supportive environment.
| Floor plans | Cheerful Living Home | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,500 | $2,801 | $2,820 |
| Private | $3,000 | $3,318 | $3,345 |
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Brookdale Central Chandler presents itself in many reviews as a place where residents are welcomed with warmth and treated with genuine care. Several families repeatedly point to Lisa as a standout ambassador who greets newcomers with open arms and helps families navigate the transition with ease. One reviewer describes Lisa as "phenomenal from start to finish," underscoring how her kindness and thoughtful approach helped ease the move for a mom in need. Multiple mentions of Lisa B. and similar personalities suggest that, when staff take the time to connect, the experience can feel less like a facility and more like a supportive extension of family. In these accounts, the front desk and administrative staff are often highlighted as friendly and helpful, with Denise the executive and Tracy described as knowledgeable and welcoming, reinforcing the sense that leadership can make a meaningful difference in daily peace of mind for families.
Yet the picture that emerges from a substantial portion of the reviews is more mixed. A chorus of concerns centers on negative changes in recent years: claims of rude or disengaged staff, high turnover among caregivers, and a perception that some employees are not there for the residents' well-being. One nurse/med tech in particular, named Lillian, is repeatedly called out as being unfriendly, distant, or even rough with residents. Reviewers describe her as someone who is often on her phone, unhelpful, or not supportive during critical moments such as call button requests. These comments are not isolated; they recur across multiple reviews and color the overall impression of day-to-day care with a sense of frustration about consistency and compassion on the frontline.
Health care and safety experiences also draw strong contrasts. Several reviewers report significant delays in call button responses, with residents waiting hours for assistance, and some fear that there is not always a nurse on site in the evenings. The expectation of readily available clinical staff is juxtaposed against experiences of limited nurse visibility and inconsistent medical oversight. This tension between expectations for dependable clinical presence and the reported gaps in coverage appears to be a central point of concern for families who are balancing safety with quality of life for their loved ones.
Food quality and nutritional care occupy an important place in the negative narratives. Accounts describe meals that range from uninspired to outright disappointing - sandwich-heavy offerings at many meals, portions described as insufficient, and a perception that residents aren't being fed adequately. Several reviewers compare current menus unfavorably with earlier experiences and lament a decline in both variety and nutrition. There are also mentions of odors and sanitation concerns, including comments about hall smells and roaches, which contribute to an uneasy impression of overall cleanliness and maintenance in some parts of the facility. These factors - food, cleanliness, and odor - together broaden the sense that some days are brighter than others, but consistency across the board remains a sticking point for many families.
Despite these criticisms, there are numerous glowing testimonials about specific staff members and moments of excellent care. The memory care unit, in particular, earns high praise from several reviewers. Barbara is frequently described as fabulous and attentive, with residents showing respect and care under her guidance. Erica is highlighted for engaging with clients in meaningful, age-appropriate activities and for giving special attention to those who participate, a testament to what well-executed activities programs can look like in a memory care setting. In the general population, Mary Ferolie is commended for kindness and responsiveness, and Chris and his team are recognized for helping with transitions and making the move smoother. A recurring theme is that, when the right people are involved - whether it's Lisa, Mary, Tracy, or Cole the Executive Director - the atmosphere can feel personal, compassionate, and genuinely supportive.
A separate thread in the reviews centers on the administration and the accessibility of leadership. Several families applaud the leadership for going "above and beyond" and for being available to residents and families, especially the executive team and the front office. Some reviewers emphasize that the management's responsiveness and the care culture they foster are what keeps Brookdale Central Chandler as an option worth considering. However, there is also a troubling confrontation described by a resident's husband, Mark Hutchison, who recounts a highly distressing interaction with a staff member named Meredith Pope. He explains that in a moment of personal crisis, he felt dismissed and wrongly told that his wife was not in the facility, which left him devastated and uncertain. He requests that the matter be investigated, highlighting how one poor interaction can deeply undermine trust in a place that families rely on during emotionally vulnerable times.
In sum, Brookdale Central Chandler presents a bifurcated reality. On one hand, there are abundant testimonies of warmth, consistent empathy, and genuine acts of care from particular staff members who go out of their way to create a sense of family and community. The memory care unit features standout individuals who demonstrate attentiveness and meaningful engagement, and several reviews celebrate the overall atmosphere created by dedicated leaders and front-office teams. On the other hand, a substantial portion of reviews voices serious concerns about staffing consistency, responsiveness, cleanliness, and food quality. The recurring presence of individual grievances - whether about a single med tech or about systemic issues like nurse coverage and pest control - suggests that prospective families should approach with a plan: visit often, ask pointed questions about staffing patterns and response times, and observe how the facility handles both routine care and the occasional urgent need. For those who prioritize a warm, family-like environment and can align expectations with the realities of day-to-day operations, Brookdale Central Chandler can be a strong fit when the right care partners are on site. For others, especially those with higher sensitivity to response times, cleanliness standards, and consistent nursing presence, it may be worth exploring additional options or seeking a trial period to ensure needs are met before committing.
The Cheerful Living Home in Chandler, AZ is a warm and inviting assisted living community that offers a range of services and amenities to ensure the comfort and well-being of its residents. With a focus on personalized care and a commitment to maintaining an active and engaging lifestyle, this community provides the perfect blend of support and independence.
Residents at Cheerful Living Home can enjoy fully furnished private rooms, complete with cable or satellite TV and Wi-Fi for their convenience. They can also take advantage of the beautician on-site to stay looking their best. The community features indoor common areas where residents can socialize with friends or engage in activities, as well as outdoor spaces including a garden for fresh air and relaxation.
Care services provided at Cheerful Living Home include assistance with daily activities such as bathing, dressing, and transfers, ensuring that residents have all the necessary support they need. The community's staff also coordinates with healthcare providers for seamless medical care and medication management. Special dietary needs are catered to with meals prepared according to specific dietary restrictions including kosher, diabetic-friendly, or vegetarian options.
In terms of recreation, Cheerful Living Home offers a variety of scheduled daily activities that promote socialization and engagement within the community. Residents can also participate in devotional services on-site or take part in community-sponsored activities. Additionally, there are multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for added convenience.
With its cozy atmosphere and comprehensive range of services and amenities, the Cheerful Living Home in Chandler provides a nurturing environment where seniors can live comfortably while receiving the care they need.
This part of Chandler, Arizona offers a convenient and diverse range of amenities for seniors considering living in the area. With several restaurants, pharmacies, physicians, hospitals, cafes, theaters, places of worship and a park nearby, residents have access to essential services and recreational opportunities in close proximity. The community is also served by Chandler Municipal Airport for those who enjoy traveling or have visitors coming from out-of-town. Overall, this neighborhood provides a well-rounded environment with options for dining, healthcare, entertainment and outdoor activities suitable for senior living.
Cheerful Living Home offers competitive pricing when compared to both Maricopa County and the broader state of Arizona. For a semi-private room, Cheerful Living Home charges $2,500 per month, which is notably lower than the county average of $2,801 and the state average of $2,820. Similarly, the cost for a private room at Cheerful Living Home is set at $3,000 - again below the county's $3,318 fee and the state's average of $3,345. These pricing structures not only reflect Cheerful Living Home's commitment to affordability but also provide residents with significant savings while still accessing quality care in a supportive environment.
Cheerful Living Home is located at 1342 West Park Avenue, Chandler, AZ 85224 in Maricopa County, Arizona
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