1620 West Jasper Drive, Chandler, AZ 85224
For more information about senior living options: (866) 208-4318
Overall Review of Infinity Assisted Living
Pros
The staff are very caring and professional in Joyce's care.- The team organized special birthday and anniversary celebrations for residents.
- There have been no complaints about the care.
- The home has a familiar, home-like aroma from home-cooked meals.
- They are very pleased with Joyce's care and would recommend the home.
- They provided excellent care and treated residents like family.
- The staff encouraged residents to socialize and engage during meals.
- Glecy and her team took wonderful care of residents and answered questions promptly.
- The staff are friendly to residents and vendors, serving fresh fruit and flowers, with Glecy taking extra time to help residents.
Cons
They threw her out of the care home with no notice and no chance to find a new place to live after 4 weeks of living there.- They refused to take care of her any longer.
- They plainly didn’t care and threw her out like trash to the curb.
- Don’t trust these people with your loved ones.
Review
Infinity Assisted Living in Chandler, AZ is best suited for families seeking a small, family-style setting where your loved one will receive highly individualized, compassionate care. This community shines for seniors who value warmth, daily routine, and personal attention over the clinical intensity of larger facilities. It suits those who appreciate home-like meals, social engagement, and a residence where caregivers strive to treat residents like family, with a focus on dignity, companionship, and gentle activity within a familiar, homey environment. For memory-related challenges or early-stage cognitive decline, the model appears particularly well-suited when families want to see real-day-to-day interaction, regular conversations, and meaningful celebrations as part of life.
Those considering alternatives should note there is at least one cautionary example in the mix: a review alleging abrupt discharge practices and a lack of prior notice, coupled with concerns about governance across related properties. For families prioritizing airtight transfer policies, long-term stability, or formalized medical oversight, this is a prompt to compare with larger assisted living homes or memory-care communities that provide stricter discharge protocols and more robust, on-site medical staffing. If certainty about continuity of care and a detailed, written plan for transitions is non-negotiable, alternatives may be worth exploring alongside Infinity.
The strongest positives here are consistently echoed in multiple reviews: a caregiving team that feels like an extension of family (Glecy, Joy, Leo, Pearl, Rose) and a culture of genuine warmth. Residents are described as treated with exceptional kindness, not merely as occupants, with celebrations, home-cooked meals, and fresh fruit and flowers that contribute to a pleasant, welcoming atmosphere. The staff’s willingness to engage residents in social meals, conversation, and activities, karaoke, exercise, and holiday gatherings, supports emotional well-being and cognitive engagement, which can offset the limitations of a smaller, less clinical setting. In short, the community’s core strength is its people and the intimate, home-like rhythm they cultivate.
Yet the main con raised by a single review cannot be dismissed. The account of being asked to leave with no notice after a relatively brief stay points to a potentially perilous reliability issue. Trust in discharge decisions is non-negotiable for families evaluating a long-term home; the fear of sudden relocation without time to plan creates real risk for vulnerable seniors and anxious families. This is amplified by the mention that similar ownership operates another care home, which invites questions about governance, consistency, and adherence to documented move-in and move-out policies. Prospective residents must weigh this risk against the overwhelmingly positive caregiver experiences when forming a decision.
Practically, Infinity’s strengths become compelling leverage for families who prioritize a warm, engaging home atmosphere and attentive, personable care. The consistency of praise for staff devotion, the ability to nurture socialization, and the focus on family-like routines can translate into a higher quality of life for many residents, especially those who resist the impersonal feel of large facilities. However, families should insist on seeing written policies around admission, continuous care plans, and discharge procedures before committing. A candid conversation with Glecy and the caregiving team about expectations, exit timelines, and steps to transfer can clarify whether this home aligns with the family’s risk tolerance and care goals.
Bottom-line guidance: Infinity Assisted Living offers a compelling, heartfelt option for families seeking intimate, devotion-focused care in a Chandler setting. It excels where personal connection and daily life enrichment matter most. It is less ideal for those requiring robust, standardized medical oversight or guaranteed protection against abrupt removal. For families with high expectations around stability and formal safeguards, evaluating a few competing options, especially larger, more regulated communities, will provide the contrast needed to decide confidently. A measured site visit, direct discussion about move-in and discharge policies, and conversations with current families will yield the clearest reading of whether Infinity truly fits the loved one’s needs and the family’s peace of mind.
5 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (11 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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