1821 North 4Th Avenue, Wausau, WI 54401
For more information about senior living options: (866) 208-4318
Overall Review of Benedictine Manor Of Wausau
Pros
The reviewer is happy with this team.- The entire staff is wonderful to their family member.
- The reviewer loves the activities the team puts together to keep patients engaged.
- The holiday party was nothing short of amazing.
- The food and cookies were amazing.
- The reviewer thanks everyone.
- The staff at Wood Aven treated the great grandma with respect and love, always ensuring she had everything she needed.
- The reviewer would recommend them to anyone.
Review
This community is best suited for seniors who crave an active, socially rich environment and value warm, attentive caregivers who form genuine connections with residents. Benedictine Manor of Wausau tends to shine for families seeking engagement, daily activities that keep the mind and body involved, and staff who treat residents with courtesy and respect. The atmosphere benefits residents who appreciate festive events, meaningful interactions, and a sense of belonging within a close-knit team. For families prioritizing companionship, personalized attention, and a home-like feel, this is a compelling option worth serious consideration.
That said, certain circumstances point to exploring alternatives. Families whose top priorities include highly predictable routines, ironclad medical oversight, or specialized memory care may want to compare other communities. The overall rating suggests uneven experiences across reviews, signaling that care quality can vary by shift, staff stability, or administrative responsiveness. When medical complexity, rapid response times, or rigorous supervision are non-negotiable, it is prudent to look beyond this community and verify that another option can consistently meet those needs.
The strongest positives center on the human element. Staff consistently comes across as caring, engaged, and willing to go the extra mile to ensure residents have what they need. Residents appear to benefit from activities and programs designed to keep them engaged, which translates into improved mood, social interaction, and a sense of purpose. The holiday celebration cited by families, complete with notable food and cookies, illustrates a genuine commitment to creating joyful memories and recognizing residents’ lives. In short, when warmth and day-to-day attentiveness matter most, the team delivers.
However, the rating spread underscores substantive caveats. A significant portion of reviews express dissatisfaction or concern, signaling that experiences can diverge widely. The low scores imply potential gaps in areas such as consistency of care, communication, or follow-through on requests. For families, this translates into a need for due diligence: scrutinize staffing patterns, ask for direct examples of how urgent concerns are handled, and observe whether care plans are proactively updated and communicated. The presence of negative feedback matters, and it should not be dismissed as an anomaly.
Still, the community’s advantages can meaningfully offset the drawbacks for the right resident. For a senior who thrives on supervision that feels personal, enjoys structured social calendars, and values a respectful, friendly caregiving culture, Benedictine Manor offers a compelling value proposition. The combination of engaged staff and abundant activities can help mitigate concerns about routine monotony or isolation, particularly if the resident participates actively in programs and has a trustworthy point person who coordinates care. The key is alignment: the resident’s preferences for social engagement and a warm atmosphere must outweigh the risk of inconsistent operational performance.
Bottom line: Benedictine Manor of Wausau is a practical fit for families seeking a community where staff warmth, resident engagement, and a celebratory, inclusive culture are at the core. It serves best those who prioritize social connectivity and a sense of community over rigid uniformity in care delivery. For families needing steady medical management, rapid responsiveness, or specialized care, alternatives should be compared and scrutinized through direct conversations with leadership and current residents’ families. A thorough tour, questions about staffing ratios, and a clear picture of how care plans are executed will reveal whether this environment aligns with the resident’s nonnegotiables.
82 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Central Wisconsin (15 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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