Our House Senior Living Memory Care - Wausau

Pros

• The facility is impeccable and the staff are knowledgeable and caring.
• The director is extremely professional and goes above and beyond to help.
• Interactions with the directors have been great.
• The directors are fantastic and easy to work with.
• The loved one's quality of life is really great now.
• The facility is nice and families are pleased with it.
• The staff were supportive when a loved one passed.
• Our House Senior Living is great.

Cons

• The building itself is old and some parts need updating.
• The reevaluation suggested the loved one should be in assisted living rather than memory care, which was disconcerting because it was concluded within only 15 minutes.
• The staff were not very focused on the care that she needs.
• The rooms and bathrooms were small.
• The loved one said she was not happy to be there and did not like it.
• The Covid experience has been chaotic for the family.

Review

This community is best suited for families seeking a memory-care environment where experienced staff, dependable leadership, and a genuine commitment to safety translate into daily life that feels secure and dignified for a loved one with dementia. The care team is consistently described as knowledgeable and compassionate, and the director is noted for professionalism that goes beyond the ordinary. In practical terms, families report that their loved ones’ quality of life improves after the move, and that the facility functions as a calm, supportive community rather than a sterile institution.

However, certain realities temper the appeal. The building is older and shows its age; some areas could benefit from updating, and rooms and bathrooms are smaller than many families expect in memory-care settings. For families where modern amenities, larger living spaces, or a brand-new campus are non-negotiables, other options may be a better fit. Additionally, at least one interaction with staff gave the impression that placement decisions can hinge on rapid assessments, an impression that raises questions about consistency in determining who belongs in memory care versus assisted living.

Yet the advantages provide strong counterweight to these drawbacks. The impeccable cleanliness paired with a thoughtful, well-informed care team creates a safe, predictable routine that reduces confusion and agitation for residents. The director’s proactive approach and the staff’s commitment to working with families make care plans feel collaborative, not bureaucratic. The warmth of the culture is reinforced by concrete acts of support, families recount moments when staff offered comfort during bereavement and when transitions were managed with sensitivity. In practice, this translates into steadier days for residents and easier relationships for families, which often matters more than square footage.

Leadership and front-line caregivers emerge as the standout asset. The director is described as professional and accessible, someone who “goes above and beyond” to accommodate needs. The team is consistently described as knowledgeable, understanding, and easy to work with, which reduces stress during the sometimes complicated trajectories of memory care. The community’s impact on quality of life is not a peripheral benefit but a central outcome, with families noting improvements even after challenging experiences elsewhere. This suggests a memory-care environment where the human element effectively compensates for older architecture and modest rooms.

When weighing options, prospective residents should verify whether the programming aligns with the resident’s stage of memory loss, and ask for current room sizes and how much flexibility exists if a larger living space is desired. It is prudent to dig into the reevaluation process: how often assessments occur, who conducts them, and what criteria determine continued placement in memory care. Request candid conversations with the director and front-line staff, observe a mealtime or activity, and talk to other families to gauge consistency of care across shifts. Finally, assess whether the bereavement and family-support culture matches the level of involvement sought.

For families prioritizing a warm, well-led memory-care community where safety, staff competence, and a practical approach to daily life carry real weight, this Our House location offers a strong alignment. The facility’s age and compact rooms are real drawbacks for some, and the placement-reevaluation issue is a legitimate concern to verify in person. If those questions can be resolved and a tour confirms sturdy programming and accessible leadership, this community stands as a compelling choice. For families whose primary criteria emphasize modern space or a highly prescriptive placement process, alternatives should be considered, but for others, the balance of care quality and leadership makes it a sensible, dependable option.

This part of Wausau, Wisconsin, offers a variety of amenities and services that may be appealing to seniors looking for a peaceful and convenient location. With several places of worship nearby, including Jehovah's Witnesses and St Michael Catholic Church, residents can easily continue their religious practices. There are also numerous restaurants like Philly's Subs & Gyros and Culver's within close proximity, providing plenty of dining options. Additionally, there are several physicians' offices and pharmacies nearby, ensuring easy access to healthcare services. Parks such as Scholfield Park and Riverlife Playground offer opportunities for outdoor recreation and relaxation. For transportation needs, the D bus route is readily accessible. Overall, this area provides a mix of conveniences that would benefit seniors looking for a comfortable and well-rounded living environment in Wausau.

Places of Worship

• Jehovah's Witnesses (0.2 miles)
• Grace & Truth Chapel (1 miles)
• St Michael Catholic Church (1.6 miles)
• Highland Community Church (1.8 miles)
• Nulifesong Outreach (2 miles)
• Institute of Christ the King (2.5 miles)
• Remnant Student Ministries (2.7 miles)

Restaurants

• Philly's Subs & Gyros (0.6 miles)
• McDonald's (0.6 miles)
• Briq's Soft Serve (0.7 miles)
• Taco Bell (0.7 miles)
• Newch's Eatery (1 miles)
• Urban Street Bistro (1.2 miles)
• Culver's (1.4 miles)

Physicians

• Christian Family Practice (0.6 miles)
• Healthfirst (1.2 miles)
• American Telepsychiatry (1.2 miles)
• Bridge Community Health Clinic (1.3 miles)
• Bridge Clinic (1.3 miles)
• Dermatology Associates of Wisconsin (1.4 miles)
• John T Dovorany (1.4 miles)

Parks

• Scholfield Park (0.8 miles)
• Merrill Ave Triangle (0.9 miles)
• Riverlife Playground (1.4 miles)
• Riverview hilltop park (1.8 miles)
• Marathon Park (2.1 miles)
• Isle of Ferns Park (2.6 miles)
• Riveredge Parkway (2.7 miles)

Hospitals

• Safe Kids Wausau Area (1.2 miles)
• Aspirus Behavioral Medicine Clinic (2.1 miles)
• Westhill Professional Building (2.1 miles)
• Oakview Professional Building (2.2 miles)
• Aspirus (2.3 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Young's Drug Store (1.4 miles)
• Young's Pharmacy (1.4 miles)
• Ascension Rx - Wausau Pharmacy (1.7 miles)
• Trig's Floral & Home (1.9 miles)
• Aspirus Pharmacy (2.1 miles)

Cafes

• Biggby Coffee (1.4 miles)
• Starbucks (2.1 miles)
• Whitewater Music Hall (2.1 miles)
• Panera Bread (2.2 miles)

Transportation

• D bus (2.2 miles)
• U-Haul (2.9 miles)