220 West Campus Drive, Wausau, WI 54401
For more information about senior living options: (866) 208-4318
Overall Review of Our House Senior Living - Wausau Memory Care
Pros
The kitchen staff gave guests a tour around the building.- Residents were out for bingo, showing they were engaged in activities.
- The facility was clean and the staff were pleasant.
- The cook answered the door and gave a tour of the facility.
Cons
The reviewer wasn’t impressed with the staff.- It wasn’t a facility the reviewer felt connected to.
- The staff weren’t aware of the appointment.
- The cook, who isn’t licensed, gave out medications.
- The reviewer didn’t feel it was a safe enough establishment.
- The side door being described as unlocked was a security concern.
- It wasn’t very professional.
- A resident wandered away and died a couple of days later, which the reviewer cited as a major negative.
Review
This community is best suited for seniors who are largely independent, do not require regular on-site nursing, and have no history of wandering. The visit found a clean, orderly environment with pleasant staff and a demonstrable commitment to resident activities, bingo and other programs were in progress, signaling that residents are engaged in daily life. However, the absence of on-site nursing staff and the fact that medication is dispensed by an unlicensed cook create a safety baseline that will matter enormously for memory care. For families prioritizing a strong medical oversight and robust security, this setting is unlikely to meet those core needs.
That reality highlights who should seriously consider alternatives. Any loved one with a wander tendency, cognitive impairment that could escalate into unsafe behavior, or a need for consistent nursing supervision should look elsewhere. The facility operates with a monthly nurse visit rather than continuous on-site clinical coverage, and a door-and-walance dynamic that can leave a resident vulnerable if wandering occurs. In memory care, predictable access to licensed staff and a secure environment aren’t optional extras, they are essential. For these reasons, families facing wander risk or requiring dependable med administration will want to compare other options.
The visible positives, cleanliness, a friendly, approachable staff, and genuine effort to keep residents engaged, do create a welcoming daily life and can enhance mood and social connection. These strengths matter for quality of life and for minimizing agitation in some residents. Yet they do not meaningfully offset the most consequential drawbacks. The lack of a licensed nurse on site, the reliance on a cook to dispense medications, and the implication that doors may be left accessible raise serious safety and regulatory concerns. In memory care, engagement and environment are important, but they cannot compensate for gaps in clinical oversight and secure containment.
Families evaluating this community should come with specific, verification-focused questions. What is the exact on-site nursing presence, how many registered nurses or licensed practical nurses are available per shift, and what tasks do they perform? Who administers medications, and under what delegation or supervision policy? What security measures exist to prevent wandering (alarms, secure exterior doors, staff rounds, wander-risk assessments)? How are emergencies documented and escalated? What is the memory care design approach, color cues, familiar layouts, predictable routines? Request a walk-through of a typical care plan, and speak with current residents or families about response times and staff consistency. These details determine whether the pros can realistically balance the safety gaps.
In practical terms, the decision hinges on risk tolerance and care requirements. If the priority is a homelike, socially active environment with clean facilities and friendly staff, and the loved one has no history of wandering and only needs intermittent medical oversight, this community could fit as a transitional or short- to mid-term option. If a secure, nurse-led model with continuous on-site care is non-negotiable, this site should be excluded in favor of communities with full-time licensed staff and proven memory care security protocols. The stark takeaway is that safety and medical oversight outweight benevolent programming in memory care, and that distinction should drive the final choice.
20 resident community capacity
1-bedroom apartments
Assisted Living
Board and Care Home
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Central Wisconsin (15 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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