Twin Ports Health Services

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Twin Ports Health Services

Twin Ports Health Services

1612 North 37Th Street, Superior, WI 54880

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Pricing

At Twin Ports Health Services, the monthly cost for a private room stands at $3,180, which positions it competitively against both Douglas County and the broader Wisconsin market. Specifically, while Douglas County averages around $3,531 for similar accommodations, the costs in Wisconsin can reach as high as $4,339. This pricing structure highlights Twin Ports' commitment to providing quality care at an accessible rate, making it an attractive option for individuals seeking health services without compromising on comfort or support. The disparity in costs reflects not only regional economic factors but also underscores Twin Ports' dedication to affordability in a crucial sector of healthcare.

Floor plansTwin Ports Health ServicesDouglas CountyWisconsin
Private$3,180$3,531$4,339

Overall Review

Pros

  • pro The regular nurses who cared for the patient provided excellent care and showed consistent dedication to their well-being.
  • pro There were moments of compassionate and attentive service from some caregivers that made a positive impact on the patient's experience.
  • pro The facility had a few outstanding staff members who truly demonstrated their commitment to quality patient care.

Cons

  • pro There is extremely poor care at the facility, with nurse assistants providing care instead of skilled registered nurses.
  • pro The lack of accountability for negligence has resulted in residents continuing to suffer and die without consequences.
  • pro The staff's primary concern appears to be financial gain from keeping beds full, rather than patient care.
  • pro Emergency assistance was not sought until after a resident had already died, highlighting a serious failure in response.
  • pro The quality of the staff is highly inconsistent, leading to experiences of impatience and unfriendliness among caregivers on certain days.

Review

The reviews concerning a particular healthcare facility present a troubling picture of its operational practices, particularly regarding patient care and staff accountability. Central to the criticism is the alarming reliance on nurse assistants for direct patient care, which has raised concerns about the adequacy of medical oversight in such a vulnerable environment. This apparent prioritization of cost savings over quality care has left many residents susceptible to neglect, with reports indicating that skilled registered nurses (RNs) are often absent when needed most. The crux of this issue seems to stem from an organizational culture that emphasizes filling beds and maximizing financial gain rather than ensuring the well-being and safety of residents.

One particularly distressing account describes a scenario where urgent medical intervention was necessary yet ultimately too late for a resident who died due to apparent negligence. Despite recommendations from concerned individuals to transfer the individual to a hospital, action was only taken after it was too late—when 911 was finally called posthumously. This shocking disregard for timely medical attention highlights severe systemic failures within the facility’s protocols, suggesting an overarching indifference toward patient needs that could have dire consequences. Such incidents not only reflect poorly on the institution but also raise critical questions about its commitment to ethical healthcare practices.

Moreover, the inconsistency in staffing quality exacerbates these already troubling conditions. Patients rely heavily on caregivers for their health outcomes and emotional support, yet experiences vary widely among different staff members. For every commendable nurse or caregiver praised by families for their compassionate approach and excellent care skills, there seems to be an equal presence of those described as impatient or unfriendly. This duality creates an unpredictable environment for residents who expect consistent care—a fundamental aspect of any quality healthcare service.

Family members of patients have expressed frustration over this variability; while some “regular” nurses provided outstanding support and demonstrated genuine concern for their charges' well-being, others failed to offer even basic kindness or attentiveness during critical times. The inconsistency not only undermines trust but also can significantly impact recovery outcomes for patients who thrive on supportive interactions with their caregivers. The lack of continuity in assigned nursing personnel may contribute further to this sense of instability experienced by both residents and their families.

In light of these grievances, it's clear that accountability measures at this facility appear severely lacking. Families should feel assured that they can advocate effectively for their loved ones without fear that those recommendations will fall on deaf ears—or worse, lead to tragic outcomes like those described in recent accounts. Without robust mechanisms in place to address negligence among staff members or ensure adherence to established care protocols, it stands to reason that similar instances will continue unabated.

Ultimately, prospective patients and their families are urged to exercise caution when considering placement at this facility based on these stark warnings from previous clients’ experiences. It is crucial for individuals seeking long-term care options to prioritize environments where quality patient care is emphasized over financial considerations alone—places where skilled RNs lead dedicated teams rather than simply filling positions with lower-tier staffers out of expediency or cost-cutting motives. In today's complex healthcare landscape, safeguarding the dignity and lives of vulnerable populations should always come first—not merely meeting occupancy quotas or administrative targets.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Duluth International (11 miles away) Duluth International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Twin Ports Health Services in Superior, WI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon, allowing residents to pamper themselves and stay looking their best. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their fully furnished accommodations. For those who need transportation, Twin Ports offers community operated transportation as well as transportation arrangements for non-medical needs and doctors appointments.

Twin Ports Health Services also provides various spaces for residents to socialize and engage in activities. The computer center allows residents to stay connected with loved ones digitally, while the gaming room offers entertainment options for leisurely fun. A small library is available for those who love reading, and the outdoor space allows residents to relax and enjoy nature. The fitness room and wellness center ensure that residents can maintain an active lifestyle.

Dining at Twin Ports is a delight with restaurant-style dining offered in the elegant dining room. Special dietary restrictions are accommodated, including diabetes diets. Expert staff handle meal preparation and service, ensuring that residents receive nutritious meals tailored to their needs.

Care services at Twin Ports Health Services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications as prescribed. Mental wellness programs are available to support emotional well-being.

Residents can also enjoy a variety of activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additional amenities nearby include several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and convenient transportation options.

Overall, Twin Ports Health Services provides a warm and inviting environment where seniors can receive personalized care while enjoying an active lifestyle surrounded by beautiful amenities and nearby conveniences.

Nearby Places of Interest

Physicians

  • Oral & Maxillofacial Surgical Associates (0.1 miles)
  • Lake Superior Community Health Center (0.2 miles)
  • Twin Ports Va Clinic (0.2 miles)
  • Essentia Health St Mary's-Superior Clinic (0.2 miles)
  • Rolando R Rosas MD (0.3 miles)
  • Vision Pro Optical (1 miles)
  • Mariner Medical Clinic (1.7 miles)

Restaurants

  • Arby's (0.1 miles)
  • Applebee's (0.2 miles)
  • Grizzly's Grill N' Saloon (0.3 miles)
  • Taco John's (0.9 miles)
  • McDonald's (1.3 miles)
  • Jack's Place (1.4 miles)
  • Jamrock Cultural Restaurant- (1.4 miles)

Hospitals

  • Va Superior Clinic (0.2 miles)
  • St Luke's Mariner Medical Clinic (1.7 miles)
  • Denfeld Medical Center (4.4 miles)

Pharmacies

  • St Mary's Duluth Clinic Health (0.2 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.3 miles)
  • Super One Foods (1.7 miles)
  • Essentia Health (2 miles)
  • Essentia Health-Superior Pharmacy (2.7 miles)
  • Super One Foods (2.7 miles)

Transportation

  • Richard I Bong Airport (SUW) (0.9 miles)
  • BNSF Railway (1.8 miles)
  • Thompson Rental (1.9 miles)
  • BNSF Railway (3.3 miles)

Cafes

  • Corner Cafe South End Superior (1.8 miles)
  • Empire Coffee (2 miles)
  • Peet's Coffee and Tea (2.7 miles)
  • Caribou Coffee (6.2 miles)
  • Duluth Coffee Company (6.4 miles)

Places of Worship

  • North Bay Community Church (2.3 miles)
  • St Andrews by-the-Lake Episcopal Church (4.3 miles)
  • Twin Ports Baptist Church (4.6 miles)
  • Darrow Road Wesleyan Church (5.4 miles)

Parks

  • Norton Park (4.9 miles)
  • Lincoln Park (5.3 miles)
  • Canal Park (6.1 miles)
  • Duluth Parks & Recreation Department (6.1 miles)
  • K9 Haas Memorial Dog Park (6.3 miles)
  • Cascade Park (6.5 miles)
  • Proctor Historical Park (6.7 miles)

Theaters

  • Duluth Cinema Duluth, Mn (6.1 miles)

Frequently Asked Questions

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