Evergreen Healthcare Ctr

Pros

• He was well treated and loved during his 2-year stay.
• He formed loving bonds with his new adopted daughters and lifelong friends.
• The family was deeply grateful to the staff.
• Evergreen staff took great care of her, and she quickly settled in.
• The staff were kind and attentive, and she felt well taken care of.
• The facility was a great place for Grandma.
• They enjoyed the family picnic and found the employees very nice.

Cons

• The staff were extremely rude, making the facility feel unfriendly.
• The place was described as the most unfriendly they had ever been in.
• A nurse reportedly withheld and disposed of a grandmother's medication, leaving her unaware she should have been sent home with it.
• The grandmother was called names and made to feel less than a person.
• CNAs were worked beyond their patient-to-CNA ratio, creating dangerous care conditions.
• The DON and several nurses were described as very rude and not trustworthy.
• The reviewer warned that they would not recommend this nursing home to anyone.

Review

Across a span of years and countless moments of daily care, the experiences shared about this care facility reveal a complex portrait: a place capable of warmth and genuine connection, yet also a place where staffing pressures and inconsistent interactions left some residents and families feeling unheard or underserved. The stories span the high points of gratitude and the sharp edges of frustration, painting a picture that is both hopeful and hard-edged.

One family's memory centers on a husband who spent more than two years in the care setting. Their sentiment is warm and unequivocal: he was well treated and deeply loved during his time there. They describe the staff as caring and devoted, recounting how he formed meaningful bonds with "new adopted daughters" and lifelong friends who became a loving circle around him. Even as he longed to return home, these connections and the steady, compassionate care he received left a lasting impression of gratitude. The family's message is not merely about routine routines but about the human warmth that can accompany physical and emotional support in a long-term stay.

In stark contrast, another family's experience during a rehab stay after a stroke was colored by a sense of alarm and disappointment. They described the environment as "the most unfriendly place" they had encountered, with nurses and aids deemed extremely rude. The complaint here goes beyond occasional impatience to a belief that the culture of the facility was undermining patient dignity. The critique is clear and pointed: if someone works in healthcare and is rude or crabby every day, they do not belong in the field, especially when patients and residents rely on them for basic care. This voice emphasizes that the perceived attitude of frontline staff can deeply affect a patient's sense of safety and belonging during a vulnerable time.

There is also a story of a short stay after surgery that arrived at a starkly negative conclusion. A grandmother's experience involved claims that medication was kept and then discarded years after it should have been administered, followed by a sense of being demeaned - named and made to feel less than a person. The reviewer asks us to imagine what those who cannot leave might endure on a daily basis, underscoring the emotional and ethical weight of care in a setting where patients cannot easily step away. The account ends with a clear judgment: no place for loved ones to be treated this way, leaving the reader with a visceral sense of disgust and concern about how vulnerable residents are safeguarded.

Another account amplifies concerns about safety and trust, using strong language to describe a ratio crisis. The reviewer declares a 0/10 recommendation, citing CNAs who were stretched beyond a safe patient-to-staff ratio and a director of nursing described as rude. Specific names - Jennifer and Shelly - are singled out as emblematic of behavior that undermined trust. The writer asserts that patients did not receive the care they deserved and that the facility's leadership and some staff members were not dependable. The call to action here is a warning to others considering this place, highlighting the real fear that systemic staffing issues, if left unaddressed, can translate into measurable gaps in patient care.

Yet there is also a resonant thread of positive memory that runs counterpoint to these complaints. A separate narrative recalls nearly three months of care that helped ease a relative's nerves about entering a nursing home. In this recollection, Evergreen's staff are described as kind and attentive, with the mother feeling well cared for and secure. The warmth of that experience stands as a contrast to more painful encounters elsewhere in the same facility's history, suggesting that the quality of care can vary by shift, unit, or individual caregiver, rather than being uniform across the board.

Alongside these detailed accounts sits a simpler, more buoyant sentiment: "Great place to leave grandma" and praise for a family picnic and friendly employees. These remarks, though briefer, contribute to a more balanced mosaic of daily life in the home. They remind readers that for some families, the space provides welcome respite, supportive staff, and small-but-significant moments of community - a picnic, a kind word, a reassuring smile, that can transform a challenging chapter into something more manageable.

Taken together, the collection of experiences points to a facility with potential for meaningful, compassionate care, intertwined with persistent challenges around staffing, staff attitudes, and consistency of care. The stories about warmth and gratitude illuminate what good, person-centered care can feel like when caregivers invest time, empathy, and attention in residents' well-being. The darker episodes - perceived rudeness, missed medications, and unsafe staffing ratios - underscore the ongoing need for accountability, training, and structural support that ensures every resident is treated with dignity and every family member can trust the care their loved one receives. In the end, these voices call for both recognition of the positive bonds that can form within the walls and a clear, active commitment to addressing the gaps that leave others feeling unheard and unsafe.

Places of Worship

• Zion Lutheran Church-ELCA (0.3 miles)
• Jehovah's Witnesses (0.7 miles)
• Spoken Word Church (1 miles)
• St John's Episcopal Church (1.3 miles)
• Wisconsin District United Pentecostal Church Camp (1.4 miles)
• Assembly of God Church (1.4 miles)
• River Valley Church (1.4 miles)

Transportation

• Tim's Taxidermy (0.3 miles)
• Shawano City Cab (0.5 miles)
• Bus Stop (1.2 miles)
• Truck City Taxi (11.7 miles)

Restaurants

• Cruise In (0.5 miles)
• Longhorn Saloon (0.6 miles)
• Luigis' Pizza and Pasta (0.8 miles)
• Grandma Sophie's Family Restaurant (1 miles)
• Stubborn Brothers Brewery (1.1 miles)
• Brickstone Inn (1.1 miles)
• Slackers (1.1 miles)

Physicians

• Forefront Dermatology Shawano (0.6 miles)
• Forefront Dermatology Shawano, WI (0.6 miles)
• Modder, Joshua Dr-Wisconsin Institute of Urology (0.6 miles)
• Thedacare Orthopedics Plus - Joshua K Modder MD (0.6 miles)
• Theda Care Physicians (0.6 miles)
• Modern Hearing (1.1 miles)
• Eis, Michael - Shawano County Human Services (1.1 miles)

Pharmacies

• Shopko Shawano (0.6 miles)
• Walgreens (1.2 miles)
• Dreier Pharmacy (1.2 miles)

Parks

• Diamonds By The Tank (0.6 miles)
• Sturgeon Park (1.2 miles)
• Heritage Park (1.6 miles)
• Shawano Lake State Fishery (6.6 miles)

Hospitals

• Thedacare Ambulatory Surgery Center-Shawano (0.6 miles)
• Shawano Medical Center (1.6 miles)

Theaters

• Shawano Cinema (2.1 miles)