142 Oak Ct, Shawano, WI 54166
For more information about senior living options: (866) 208-4318
Overall Review of Paisers Oakhaven S&C Bldg II
Pros
The facility has come a long way.
The staff are happy, funny, and very welcoming.
Under new management there have been many noticeable changes.
Cons
It is an awful facility for both residents and staff.
Residents are not properly cared for.
The staff are expected to do almost everything with very little to no help.
Most of the staff are quitting.
The director does not care.
The reviewer found it very sad and could only endure three days before quitting.
Review
Paisers Oakhaven S&C Bldg II in Shawano, WI is best suited for families who want a facility that is clearly in a positive transition and are prepared to participate in oversight as leadership settles in. This community works best for seniors who value a warm, social atmosphere and staff who feel engaged and approachable. It is not a universal fit, however, and those who require consistently flawless daily routines, rock-solid staffing levels, and decisive, consistently visible leadership should consider alternatives.
On the upside, the signal from recent observations is actionable: under new management, changes have been noticeable, and the staff atmosphere has shifted toward happiness and humor. Two of the reviews celebrate a welcoming, more human environment, and a sense that the culture is moving in the right direction. When a facility can generate that esprit de corps, it creates a foundation for safer, more attentive care and smoother daily life for residents. The improved mood among staff is not cosmetic, it often translates into more reliable interactions, better communication, and a more dignified living experience.
That said, the other end of the spectrum cannot be dismissed. One review paints a stark contrast: residents not properly cared for, staff overwhelmed and stretched thin, with frequent turnover and a director perceived as uncaring. The dissonance is real and meaningful for families evaluating risk. This is not a facility where staff can be assumed to have ample time or energy for each residentās needs without strong leadership backing and stable staffing. The presence of a beleaguered subsection of staff, coupled with reports of leadership indifference, raises legitimate concerns about how far the current improvements can travel without continued, tangible commitment and accountability.
The core question then becomes whether the positive signals can meaningfully offset the significant concerns. The answer rests on sustained management resolve and the hiring and retention of dependable frontline caregivers. If management keeps driving culture changes, maintains transparent communication with families, and demonstrates a clear plan to stabilize staffing and care routines, the positive momentum can compound into reliable daily care. However, without consistent staffing levels and visible, invested leadership, the bright promise may stall, leaving families scrambling to fill gaps that affect safety, comfort, and peace of mind.
Those who should consider alternatives are families needing almost-immediate reliability and unwavering day-to-day consistency. If a loved one requires frequent hands-on assistance, rapid response to needs, or specialized care, the risk profile here is higher until staffing and leadership prove durable. Also advisable to look elsewhere if strong, steady supervision is non-negotiable or if prior experiences with high turnover have created a pattern that concerns ongoing quality control. While the improvement narrative is encouraging, its success hinges on demonstrable, sustained execution.
Actionable next steps are essential for families close to a decision. Schedule a thorough visit at different times of day to observe interactions, not just tour hours. Talk directly with frontline staff about daily routines, response times, and what changes have actually stuck since the new management took over. Request to see current staffing schedules, incident follow-ups, and resident care plans, then verify whether the administrator is visibly present and responsive during those shifts. If the answers lean toward stable presence and concrete improvements, Paisers Oakhaven S&C Bldg II can be a reasonable fit; if not, the prudent path is to earmark other communities with a proven, unbroken track record of dependable care.







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