1250 Evergreen Street, Shawano, WI 54166
For more information about senior living options: (844) 490-3973
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The husband was well treated and loved. He loved his new adopted daughters and forever friends. The family could never thank these dear ladies enough. The Evergreen staff took great care of her and she quickly settled in. The staff were kind and attentive, and the mom felt well taken care of. The facility was described as a great place to leave grandma. Residents enjoyed the family picnic. The employees were very nice.
The facility is described as the most unfriendly place the reviewer has been, with the nurses and aides extremely rude. The patients and residents do not deserve to be treated the way they were. A grandmother's stay involved being treated horribly, including a nurse keeping and disposing of her medication and the patient being called names and made to feel less than a person. CNAs were worked beyond their patient-to-CNA ratio, which was described as very dangerous. The DON and certain nurses were very rude, and some staff were accused of lying and not being trustworthy. A reviewer witnessed patients not receiving the care they deserved.The reviews paint a picture of a facility that can feel like two different places depending on who is staffing it and when you visit. On one hand, there are heartfelt stories of warmth, trust, and meaningful connections that make a difficult transition into long-term care feel more bearable. On the other hand, there are sharp and painful accounts of disrespect, under-staffing, and troubling gaps in care that left families frustrated and angry. Taken together, they suggest a landscape where patient experience can swing dramatically from one week to the next, and where the quality of care seems intimately tied to the individuals who are on shift.
One family member shared a deeply positive narrative about their husband's time at the facility. He was there for two years and two days, and the experience was described as loving and well treated. The family emphasized that he formed strong bonds, calling the staff his "new adopted daughters" and his "forever friends." The gratitude in their words suggests the staff provided a sense of family and belonging during a challenging period, and the family's appreciation extended beyond basic care to the emotional warmth and personal connections that helped them cope with the reality of long-term care. In that account, the staff's kindness and the environment they fostered were the bright spots that made a real difference in his life.
Yet another reviewer offered a starkly different impression, focusing on a different wing of the experience. They described their mother's transition into rehab after a stroke as the most unfriendly place they had ever encountered. Their critique zeroed in on the day-to-day interactions with nurses and aides, calling them extremely rude. The sentiment went beyond a simple preference for better bedside manner; it invoked a broader concern that the mood and approach of frontline staff can derail recovery and undermine trust. The reviewer even challenged those in healthcare who display rudeness, suggesting that such attitudes indicate a fundamental mismatch with the field's duties. In this narrative, the emotional temperature of the facility - especially the interpersonal climate - appeared to be as important as the clinical outcomes.
A separate account focused on a grandmother who stayed after surgery and encountered what they described as "horrible" treatment. The reviewer alleged a serious lapse in medication handling, with the nurse allegedly keeping the meds and then claiming they had been disposed of after a couple of days, leaving the patient unaware that she should have left with certain medications. The experiences recounted there went beyond clinical concerns, touching on dignity and respect. Names were invoked, and the storyteller described being spoken to in demeaning terms, with the implication that the patient, who could not immediately leave, bore the brunt of a hostile and demeaning environment. The reviewer's emotional impact was profound, concluding with a strong statement about the lack of a safe or humane space for loved ones who cannot simply walk away.
A more pointed critique centered on staffing and leadership, with specific allegations about CNAs working beyond their patient-to-staff ratios and a perceived dangerous consequence to patient safety. The reviewer condemned the DON (Director of Nursing) and named two nurses as particularly rude or untrustworthy. They described witnessing patients not receiving the care they deserved and asserted they would never return. The language conveyed a sense of risk and distrust, suggesting systemic issues - likely rooted in staffing shortages and strained resources - that affected the daily delivery of care and, by extension, patient well-being and family confidence in the facility.
Against these voices of concern stood several affirmations of commendable care. One family member recounted a nearly three-month stay for their mother, praising Evergreen for taking "great care of her," with staff who were kind and attentive and who helped her feel well cared for from the outset. Another voice in the mix described Evergreen as a "great place to leave grandma," highlighting a welcoming environment for families and a level of warmth that helped both the patient and their relatives feel supported. A separate note shared the joy of a family picnic and the presence of "very nice" employees, painting a picture of a community where families could participate in meaningful, positive experiences outside the formal care setting. In this thread, the staff's humanity and the social aspects of care emerged as important anchors.
Taken together, the stories suggest that Evergreen is a facility capable of exceptional care and deep compassion, but also one where negative experiences can be acute and highly impactful. The divergent reviews imply that the quality of care may be highly variable, influenced by staffing levels, the attitudes of individual caregivers, and the leadership environment within different shifts or units. For families evaluating this facility, the takeaway seems to be that personal experiences can differ dramatically, underscoring the importance of direct observation, asking questions about staffing, and seeking to understand the daily routines and the overall culture of the particular unit where a loved one would reside. The overarching message is one of cautious optimism: there are genuine successes and heartfelt connections to be found here, but they may be unevenly distributed and highly contingent on who is on duty.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Atrium Post Acute Care of Shawano at Evergreen is an assisted living community located in Shawano, WI. This community offers a range of amenities to enhance the comfort and convenience of its residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are provided to ensure that residents have a clean and comfortable living space.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options available. Special dietary restrictions can be accommodated to cater to individual needs. For leisure and relaxation, there is outdoor space where residents can spend time enjoying the garden or engaging in outdoor activities.
The community also offers various care services to support the daily needs of its residents. There is 24-hour supervision to ensure their safety and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications as prescribed. A mental wellness program is also available to promote emotional well-being.
Residents at Atrium Post Acute Care of Shawano at Evergreen can participate in resident-run activities as well as scheduled daily activities organized by the community. This provides opportunities for socialization and engagement. In addition, there are several parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals conveniently located nearby for easy access to essential services and entertainment.
Overall, this assisted living community aims to provide a comfortable and supportive environment where residents can maintain their independence while receiving assistance with their unique needs.
Atrium Post Acute Care Of Shawano At Evergreen is located at 1250 Evergreen Street, Shawano, WI 54166 in Shawano County, Wisconsin
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