Ascension Living - Lakeshore At Siena
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5643 Erie Street, Racine, WI 53402
For more information about senior living options: (844) 490-3973
Staff is very professional and friendly. The staff are very hard working and kind. The staff is incredibly accessible and want their patients to receive premium care. Sienna is a very clean and friendly facility. The nurse on duty tonight was very kind and patient with Mary. Great nursing home. Friendly staff and very neat and clean rooms for the patients. It's an awesome facility.
The facility is a facade and what goes on there is not right. They let patients fall until they hurt themselves. The room smelled like urine and patients were not properly bathed or cared for; meals were not adequately assisted, with crumbs and food left on the floor. The place felt like a ghost town with desks unmanned. Residents were left without water when requested and meal trays were out of reach. Safety did not seem to be a concern, despite the facility's stated priorities. Thirty falls occurred in a year and a half, including a broken hip and a broken leg. Management did not adopt suggested safety monitoring or technological advances. There were billing practices that included sending bills not in the resident's name. A family described neglect leading to bedsores and decline, prompting a move to a better facility.The collection of experiences surrounding Siena presents a facility that can appear impressive at first glance but quickly reveals a wide gap between promising marketing and on-the-ground realities. Several visitors describe a polished, clean environment with a courteous receptionist and a staff surface that seems friendly and attentive. For some families, those initial interactions and the welcoming atmosphere created a sense of reassurance, especially when they were able to bring visitors, grandchildren, or pets into a bright, orderly space. Yet as conversations at the bedside and during visits deepen, a troubling pattern begins to emerge: safety lapses, inconsistent care, and a sense that the best parts of the facility - its appearance and the courtesy of a few staff members - mask more troubling problems in daily operations.
A dominant and repeated thread concerns patient safety and the adequacy of care, especially for residents with mobility and memory-care needs. There are numerous references to falls, with one account citing as many as 30 falls in a year and a half, including incidents that resulted in a broken hip and a broken leg. Families describe feeling that monitoring for high-fall-risk residents was insufficient, even when relatives were actively supervising for hours a day. The resulting consequences - declining mobility, increased dependence, and in at least one case the tragic death of a parent - leave readers with a stark impression that safety monitoring and proactive intervention may be inconsistent. Beyond falls, other serious concerns surface: bedsores, infections, and residents who seem not to be bathed, shaved, or properly attended to during visits. In one particularly distressing account, a father in memory care deteriorated despite some improvements after a transition, with family members feeling they had been left with too little time to secure better care elsewhere.
Cleanliness and daily care present a mixed picture as well. While some reviewers insist the facility is neat with well-kept rooms and a pleasant view, others recount scenes of unsanitary conditions and neglect. Reports of rooms that smell of urine, meals left untouched or uneaten, crumbs on the floor, and meals not being warmed or brought to residents in a timely manner challenge the perception created by the front-facing cleanliness. Inconsistent attention to basic needs - such as feeding assistance during meals and timely assistance with personal care - appears repeatedly, leaving some residents to sit passively while staff are occupied elsewhere. The discrepancy between a clean lobby and a neglected patient room contributes to a sense of confusion about where true quality of care begins and ends.
The staff experience, in particular, is a study in contrasts. Several reviews praise nurses, aides, and other frontline workers for their kindness, approachability, and compassion, sometimes recognizing specific individuals for going "above and beyond." Those positive encounters help families feel that their loved ones are valued and respected. However, a separate stream of comments points to systemic problems that undermine trust in the facility's leadership and daily operations. Claims of long wait times, a "ghost town" sensation at desks, and a perception that staff are overworked or inadequately supported raise concerns about the consistency and reliability of care. Even more troubling are accounts of internal friction, toxic work environments, and alleged miscommunications between staff, the scheduler, and upper management. Some reviewers report direct conflicts about scope of practice, punitive management reactions, and a sense that the leadership climate indirectly contributes to the quality of patient care.
Management and communication emerge as a central fault line in these narratives. Several families report frustrating experiences with billing, including grievances about bills sent under names that did not belong to them and a general sense that administrative processes were not transparent or well managed. There are also allegations of poor communication regarding patient status, such as unexpected hospital transfers without timely notification to family members. A particularly stark episode involves accusations that a staff member in a supervisory role lied about a nurse's attitude and a broader suggestion that certain personnel decisions were mishandled or misrepresented to other team members. Together, these anecdotes create a broader impression that while the facility may portray a strong commitment to dignity and quality of life on its website, the lived experience for families can be characterized by gaps in accountability, reliability, and proactive problem-solving.
Despite these challenges, not all feedback is negative, and several accounts highlight personal moments of relief and satisfaction. Some reviewers describe moments when care was timely, staff were responsive, and a family member felt valued and supported. Positive remarks frequently emphasize the human connections - the courtesy of reception staff, the warmth of certain nurses or aides, and the comfort of a "nice view" that helped brighten a difficult time. There are also reports of meaningful improvements over time in a resident's experience, suggesting that the quality of care can evolve and that the facility is capable of delivering good outcomes under the right conditions. For families weighing options, these testimonies serve as reminders that care quality can be uneven, highly dependent on the specific team caring for a resident, and influenced by broader organizational culture and staffing levels.
Overall, the comprehensive set of reviews paints Siena as a place with undeniable strengths in appearance, atmosphere, and some personal interactions, but with significant and multifaceted concerns that cannot be ignored. The stories remind prospective families to look beyond first impressions: to examine staffing ratios, the enforcement of safety protocols, the consistency of daily care, the reliability of communication from administration, and the facility's willingness to address problems head-on. For anyone considering Siena, the message is clear - diligent due diligence is essential. Visit in person, speak with multiple staff members across shifts, request a detailed tour of safety measures and activity programs, and scrutinize how concerns are tracked and resolved. The goal is to ensure that the care plan aligns with a resident's needs and that the promise of dignity, safety, and quality of life is reflected in everyday practice, not just on glossy website pages.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ascension Living - Lakeshore At Siena is an assisted living community located in Racine, WI. Our community offers a range of amenities and care services to cater to the needs of our residents.
For our residents' convenience and comfort, we provide a beauty salon where they can enjoy various grooming services. They can also relax and watch their favorite shows on cable or satellite TV in the privacy of their own rooms. Our community operated transportation ensures that residents can easily go to nearby destinations or run errands.
We understand the importance of staying connected in today's digital age, which is why we have a computer center with Wi-Fi/high-speed internet access. Additionally, our fitness room promotes an active and healthy lifestyle for all residents. The fully furnished rooms provide a cozy living space for our residents.
To encourage socialization and entertainment, we offer a gaming room where residents can participate in friendly competitions and enjoy various games. The outdoor space includes gardens where residents can take leisurely walks or simply relax surrounded by nature. For quiet moments, there is a small library available for reading or reflection.
Our dining options are designed to provide restaurant-style dining experiences for our residents. We cater to special dietary restrictions and offer delicious meals prepared by our experienced staff. Furthermore, housekeeping services ensure that the living spaces are consistently clean and tidy.
The well-being of our residents is important to us; hence we offer 24-hour call systems and supervision for their safety. Our trained staff provides assistance with daily activities such as bathing, dressing, and transfers. Medication management and diabetes diets are also provided as part of our comprehensive care services.
We prioritize mental wellness through our mental wellness program, providing support and activities designed to enhance cognitive function and emotional well-being. Transportation arrangements are available for non-medical purposes as well as doctors' appointments.
Residents can enjoy a wide range of activities at Ascension Living - Lakeshore At Siena. Our concierge services help residents with any requests they may have. Fitness programs promote physical well-being, and planned day trips offer opportunities for exploration. Residents can also participate in resident-run activities and scheduled daily activities, fostering a sense of community and engagement.
With parks, pharmacies, physicians, restaurants, and hospitals nearby, our residents have access to essential amenities and healthcare services within close proximity. Ascension Living - Lakeshore At Siena is dedicated to providing a comfortable and enriching living environment for our residents while ensuring their physical, emotional, and social well-being.
Ascension Living - Lakeshore At Siena is located at 5643 Erie Street, Racine, WI 53402 in Racine County, Wisconsin
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Comprehensive Guide to Medicare Coverage for Hospice Care
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
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