Ascension Living Lakeshore at Siena

Pros

• The staff at Shorelight is friendly and goes above and beyond to provide great care for residents.
• Residents benefit from a high caregiver-to-resident ratio and comprehensive dementia training programs.
• Many families express satisfaction with the personalized care their loved ones receive, highlighting the staff's kindness and adaptability.
• The facility offers a bright, active environment with engaging programming that residents enjoy.
• Numerous reviews commend the quality of physical and occupational therapy provided at Shorelight.
• The location provides beautiful views of Lake Michigan, enhancing the overall experience for residents and visitors.
• Families feel secure knowing their loved ones are comfortable and well-cared-for in a safe environment.
• Shorelight is recognized for maintaining cleanliness and providing good food options for residents.

Cons

• The therapists at the facility are described as lacking care, with speech therapy being non-existent and contracted hires more focused on their phones than patient needs.
• There was a significant delay in responding to call lights and phone calls, leaving residents without timely assistance.
• A medical provider reported poor medication management for a resident who suffered from pain after an injury, leading to limited rehabilitation and mobility.
• The staff failed to test for a urinary tract infection, resulting in prolonged suffering for the resident before they were able to leave the facility.
• An activities director recently left, leaving the position unfilled and potentially impacting resident engagement.
• The facility has been criticized for high pricing compared to similar establishments, raising concerns about value for care provided.
• Concerns were raised about the responsiveness of staff when addressing family inquiries or needs related to residents' care.

Review

The Shorelight Memory Care facility has garnered a spectrum of reviews from families with loved ones residing there, reflecting both positive experiences and significant concerns. The dichotomy in feedback highlights the complexities involved in care facilities where individual experiences can vary greatly depending on the staff, specific departments, and personal expectations.

On one hand, some families have expressed overwhelming satisfaction with the level of care their relatives have received at Shorelight. For example, one family enthusiastically reported that their mother-in-law has been living at Shorelight for over 16 months and described the environment as bright and full of engaging activities. They commended the staff for being kind and compassionate, particularly noting their adaptability to each resident's unique challenges related to memory loss. Activities such as music therapy, art projects, dance classes, crafts, and visits from therapy dogs were highlighted as not only stimulating but also enjoyable for residents and their families alike. Such programming is crucial in creating a warm community atmosphere that many reviewers appreciated.

Similarly, another family lauded the physical and occupational therapists at Shorelight for providing exceptional care during their father-in-law’s rehabilitation after an extended stay. This sentiment was echoed by others who mentioned a high caregiver-to-resident ratio alongside comprehensive dementia training programs as key reasons why they felt comfortable entrusting their loved ones to Shorelight’s care. Comments from a staff member further reinforced this image of Shorelight as a beneficial workplace where caregivers develop meaningful relationships with residents.

However, juxtaposed against these positive testimonials are serious criticisms regarding the quality of care experienced by some residents. A medical provider voiced grave concerns about what they described as inadequate medical attention given to a family member recovering from injuries sustained in a fall; inadequate pain management reportedly diminished mobility and impeded rehabilitation efforts. Moreover, allegations surfaced claiming negligence regarding hygiene practices—specifically instances where residents were left unchecked for extended periods—which resulted in avoidable health complications like urinary tract infections (UTIs). Such reviews paint a stark contrast to those who have had favorable experiences at Shorelight.

Communication between staff members and families appears to be another point of contention noted in several reviews. While some families found communication decent, others criticized slower than expected response times when addressing urgent needs or inquiries about patient well-being. This suggests potential gaps in operational efficiency or staffing issues that may contribute to dissatisfaction among certain residents’ families.

The recent departure of the activities director added another layer of concern regarding continuity in engaging programming at Shorelight; without prompt replacement personnel could create lapses in activities that help enhance overall resident well-being. Price was also mentioned as an area that could deter families considering placement for their loved ones due to its relative cost compared to other facilities.

In conclusion, while many families commend Shorelight Memory Care for providing love-filled environments enriched with diverse programming options led by trained professionals devoted to meaningful interactions with residents, it is essential also to acknowledge the contrasting narratives surrounding medical care deficiencies and communication barriers experienced by others. As with any facility catering to vulnerable populations such as those living with dementia or other cognitive impairments, ongoing evaluation of caregiver practices—coupled with transparent communication channels—is vital for ensuring safety and satisfaction among all residents' families.

This part of Racine, Wisconsin offers convenient access to essential services such as pharmacies, restaurants, physicians, hospitals, cafes, and places of worship. With multiple Walgreens locations nearby and various dining options including fast food chains and specialty restaurants like Reefpoint Brew House and Unico, residents have a range of choices for their daily needs. The proximity to reputable healthcare providers like Aurora Health Care and Wheaton Franciscan Healthcare ensures easy access to medical care. Additionally, there are parks within a short driving distance for outdoor recreation and relaxation. Transportation options are also readily available with the Milwaukee Mitchell International Airport just over 12 miles away. Overall, this area provides a well-rounded environment for senior living with convenient amenities and services nearby.

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (3.4 miles)
• Walgreens (4.4 miles)
• Ascension Rx - Racine Pharmacy (4.8 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5.4 miles)
• Walgreens (5.8 miles)

Restaurants

• McDonald's (1.3 miles)
• Culver's (1.5 miles)
• McDonald's (2.7 miles)
• Reefpoint Brew House (4.4 miles)
• Unico (5.8 miles)
• Burger King (6 miles)
• Chick-Fil-A (6 miles)

Physicians

• Aurora Health Care (1.3 miles)
• Rudy Byron, MD (4 miles)
• Neurological Clinic (4.6 miles)
• GI Associates (4.6 miles)
• Eye Clinic Of Racine (4.6 miles)
• MyEyeDr. (4.7 miles)
• Atrium At Wheaton Franciscan (4.8 miles)

Parks

• Racine Quarry Park (3.7 miles)
• Racine Lakefront Parkway (5.6 miles)
• Lake Park (7.6 miles)
• Runway Dog Exercise Area (10.5 miles)
• Petrifying Springs Park (10.8 miles)

Hospitals

• Wheaton Franciscan Healthcare - All Saints (4.8 miles)
• St Luke's Sleep Center (5.3 miles)
• Wheaton Franciscan Healthcare-All Saints (5.4 miles)
• Mental Health Service-st Lukes (5.4 miles)
• R M Lakeshore Investments (5.6 miles)
• Reach Unlimited (7.1 miles)
• Froedert Drexel Square Clinic (10 miles)

Cafes

• Wilson's Coffee & Tea (5.5 miles)
• Starbucks (9.6 miles)

Theaters

• Renaissance Cinema Sturtevant, Wi (8.3 miles)
• South Shore Cinema Oak Creek, Wi (11.1 miles)

Places of Worship

• St Stephen's Catholic Church (8.7 miles)

Transportation

• MKE Runway (11.9 miles)
• Concourse D (12.1 miles)
• Delta Ticket Counter (12.1 miles)
• Milwaukee Mitchell International Airport (MKE) (12.2 miles)
• Security Checkpoint (12.2 miles)
• Concourse C (12.2 miles)