Mineral Point Care Ctr

Pros

• The staff are very friendly and helpful.
• They go above and beyond to make birthdays special.
• There are a lot of cookouts and fun activities.
• It is a great place with nice people.
• Her mom is treated like a queen and receives the respect she deserves.
• The dietary staff have the patience of saints.
• The nurses are loving, caring, and among the best.
• Some staff go above and beyond, even giving unpaid time to help families find healing solutions.
• The family is grateful and thankful.
• The facility is nice, clean, quiet, and has a very home-like environment.

Cons

• The care is described as substandard and a humiliating way to be treated, with plans to move the patient.
• The facility is dirty, run down, and very short staffed.
• Staff are slow to respond, with long waits to assist and multiple falls occurring.
• The patient is left in a room far from the desk, unable to call for help, while aides/nurses sit in the halls.
• Wounds were bleeding and not promptly cleaned; a hospice nurse arrived 46 minutes later.
• Food is unsuitable for the patient (they cannot eat the meals, and staff leave it uneaten); requests for dietary needs (e.g., bread) are not promptly met.
• Families had to repeatedly call the desk for help, with concerns echoed by others about overall care.

Review

The collection of experiences paints a largely warm and hopeful picture of a place where the staff are described as genuinely friendly and eager to help. Several readers highlight how staff go above and beyond to make birthdays feel special, with one memorable moment noting a birthday celebration that included a steak sandwich and a malt. These moments of personal attention and celebration contribute to a sense that the community cares about residents beyond their medical needs, turning ordinary days into meaningful memories.

Many remarks center on the way families are treated and cared for. A number of reviews speak about loved ones being treated with exceptional kindness and respect - described as "like a queen" by one speaker and as "above & beyond" by another. The dietary staff are singled out for their patience, sometimes described as the patience of saints, while nurses are praised for their loving, caring approach. One account even recounts a staff member who took unpaid personal time to study and find healing solutions for a resident, leaving readers with a sense of dedication that extends beyond routine duties. There are also touching notes about non-medical care, such as someone who cared for the resident's orchids and shared practical tips about watering them, illustrating a level of attentiveness that reaches into the home environment and interests of residents.

In addition to these positive experiences, there are straightforward affirmations of gratitude and care. Short but affirmative statements like "Very caring staff" and "My mom was ? taken good care of" reinforce the sense that, for many families, the facility offers a supportive, compassionate environment. One reviewer reflects on having spent a week there with their mother before her passing and trusting that she was looked after during that time, which underscores a basic confidence in the care provided during that period.

However, the reviews also include a deeply troubling account from a family's experience with a loved one who is a young adult and in hospice care. This account describes severe care shortcomings: a 41-year-old who cannot speak, cannot push a call button, cannot eat solid foods, and is paralyzed on one side. The family reports repeated failures to align meals with his needs, with meat being brought despite his disability and dietary restrictions. They recount long waits - up to 40 minutes - to receive help for bathroom needs, multiple falls in two weeks, and a room situated far from the desk, which they felt impeded timely assistance. The situation grows more alarming as family members hear their loved one calling for help at night on a cell phone, yet many times the desk did not respond promptly.

Wounds and cleanliness further compound the concerns in that account. The family reports legs bleeding and wounds not being cleaned promptly, with a hospice nurse arriving only after a prolonged delay. They describe the affected side as paralyzed, with promises of supports like a sling that never materialized after weeks. The reviewer characterizes the care as substandard and humiliating, and says the family is actively seeking to move the patient to a different facility, speaking with state authorities and local news representatives to address what they view as systemic problems - short staffing, dirty conditions, and a lack of timely care.

Compounding these concerns is a separate note about meals and nourishment. The family suggests that food could be softer for older residents whose teeth are not as strong and mentions a specific request for bread at every meal, which they felt should be on the patient's card. This emphasis on dietary accommodations reveals gaps between residents' needs and what is provided, even when there is care and compassion in other areas. The same set of comments ends on a contrasting note about the environment: a reader who found the place "nice, clean and quiet" and describes it as a very home-like environment, suggesting that the physical setting can feel comfortable and welcoming despite concerns about care practices in certain scenarios.

Taken together, the reviews present a complex, multifaceted picture. On one hand, there is clear praise for warmth, respect, personal attention, and moments that make residents feel cherished and well cared for. On the other hand, there are very serious allegations of neglect, delays, and inadequate response in critical moments that could have life-altering consequences for those in need. The contrast suggests that patient experience at this facility can vary dramatically depending on circumstances, staffing levels, and individual caregivers. For families, the message appears to be that while the facility can offer genuine kindness, comfort, and special touches, there are real concerns about consistency, response times, and the quality of care in the most vulnerable situations that warrant attention and oversight.

Places of Worship

• Trinity Episcopal Church (0.1 miles)
• Congregation of St Mary's-St Paul's (0.3 miles)
• Faith Lutheran Church (0.3 miles)
• Hope Lutheran Church (0.4 miles)
• Congregational United Church (0.4 miles)
• New Life United Pentecostal Church (7.1 miles)
• Plymouth Congregational Church (7.2 miles)

Transportation

• Enterprise Rent-A-Car (0.2 miles)
• Alamo (0.2 miles)
• U-Haul (0.9 miles)
• U-Haul Neighborhood Dealer (3.7 miles)
• U-Haul Neighborhood Dealer (5.9 miles)
• U-Haul Neighborhood Dealer (8.2 miles)
• U-Haul (8.3 miles)

Restaurants

• Gray Dog Deli (0.3 miles)
• Midway Bar (0.4 miles)
• Patt's Pub (0.4 miles)
• Tequila Point (0.4 miles)
• L&L Public House (0.4 miles)
• Commerce Street Brewery Hotel (0.5 miles)
• Brewery Creek Inn (0.5 miles)

Pharmacies

• Ivey's Pharmacy (0.4 miles)
• Corner Drug Store (6.6 miles)
• Home Town Pharmacy (7.1 miles)
• Corner Drug Store (7.3 miles)
• Home Town Pharmacy (7.3 miles)
• Walgreens (8.1 miles)
• Walmart Pharmacy (8.3 miles)

Parks

• Mineral Poiny Library Park (0.4 miles)
• Linden Village Park (6.1 miles)
• Centennial Park (6.8 miles)
• Harris Park (7.8 miles)
• Governor Dodge State Park (7.9 miles)
• Governor Dodge State Park (10.9 miles)
• Yellowstone Lake State Park (11.9 miles)

Physicians

• Mineral Point Medical Center (0.4 miles)
• Family Practice Associates Mineral Point (0.5 miles)
• SSM Health Dean Medical Group Specialty Services (6.7 miles)
• Dean Specialty Clinic (6.7 miles)
• Dodgeville Medical Center (8 miles)
• Uw Health (13 miles)
• Medical Associates (13 miles)

Hospitals

• Upland Hills Health (6.7 miles)
• Memorial Hospital of Lafayette County (13 miles)

Cafes

• Cooks Room (7.2 miles)