Milestone Senior Living Cross Plains
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1870 Market Street, Cross Plains, WI 53528
For more information about senior living options: (844) 490-3973
Milestone Senior Living Cross Plains presents a competitive pricing structure for its residential options, with monthly costs that reflect the unique amenities and support provided. For a one-bedroom unit, residents can expect to pay $5,600, which is notably higher than the average of $4,101 in Dane County and $3,412 across Wisconsin. The two-bedroom option is priced at $5,900, again surpassing local and state averages of $4,345 and $3,111 respectively. Studio apartments are available at $6,400 per month, exceeding the county's average of $4,418 and Wisconsin's average of $3,999. While these rates are elevated compared to surrounding areas, they likely encompass enhanced services and facilities that cater to the needs of seniors seeking a supportive living environment.
| Floor plans | Milestone Senior Living Cross Plains | Dane County | Wisconsin |
|---|---|---|---|
| 1 Bedroom | $5,600 | $4,101 | $3,412 |
| 2 Bedrooms | $5,900 | $4,345 | $3,111 |
| Studio | $6,400 | $4,418 | $3,999 |
Milestone Senior Living Cross Plains is best suited for families seeking a warm, resident-focused environment in a picturesque, small-town setting where a hands-on leadership team and approachable staff culture drive daily life. It works well for seniors who value on-site nursing support, structured social programming, and accessible outdoor spaces that invite family visits. The community shines for residents who want to stay engaged through activities, prefer a home-like atmosphere rather than a clinical, impersonal feel, and rely on clear, ongoing communication from administrators and frontline caregivers. In short, this is a practical fit for those who prioritize human connection, a tenant-like sense of community, and a leadership willingness to make improvements as needs evolve.
Those evaluating alternatives should consider whether the current staffing stability and administrative consistency align with expectations for ongoing care. Several reviews flag persistent worries about staffing levels, turnover, and timely responsiveness, especially on the memory care side. For families whose top priority is a consistently high nurse-to-resident ratio, tightly controlled routines, or a proven track record of stable leadership from quarter to quarter, other options with longer-standing management structures or higher staffing benchmarks may be advisable. Similarly, households seeking a highly polished, ultra-modern facility with flawless maintenance and consistently spotless upkeep across every unit might find some aspects of Cross Plains dated or uneven at times. Potential residents who demand a turnkey, problem-free financial experience, clear pricing, predictable daily rates, and prompt billing refunds, will want to verify current practices before committing.
On the upside, the community’s strongest assets are palpable in the tone and capability of the care team and the surrounding environment. Positive impressions come from staff who are described as caring, professional, and genuinely engaged with residents, reinforced by leadership under Tess who has driven noticeable improvements. The campus itself is repeatedly praised: beautiful, country-setting grounds with sunrooms, lounges, and outdoor spaces that invite family time; private rooms with sensible layouts; and safety features like handrails and secure corridors that support fall risk management. Residents and families repeatedly note reliable on-site nursing presence, strong attention to meals and dining service, and a broad slate of activities, including programs that extend beyond routine entertainment to meaningful engagement, that help residents stay socially connected and cognitively active. These factors collectively offset the natural limits of a mid-sized community, creating a sense of belonging and continuity that many families seek.
Yet the cons are real and cannot be dismissed. Several reviews caution that staffing variability and turnover can impact day-to-day responsiveness, with some accounts describing delays in assistance during high-need moments. There are mixed experiences in memory care, with a few families feeling that critical care needs were not met promptly or that staff communication fell short in crucial moments. Financial transparency and administration responsiveness have also emerged as red flags in certain cases, including concerns about billing practices and delays in refunds. A few comments call the facility’s decor and setting “dated” or “dingy,” and there are occasional notes about the volume of activities not matching every resident’s preferences (for example, a predominance of TV watching in some cases). Taken together, these points underscore a moral: the care experience can be excellent on some shifts and inconsistent on others, depending on staffing and leadership cycles.
The key to weighing Milestone Cross Plains lies in aligning expectations with two levers: leadership stability and resident need specificity. When the director’s ongoing involvement translates into calmer operations, transparent communication, and proactive problem-solving, the pros, staff warmth, accessible nursing support, engaging programming, and a home-like atmosphere, carry substantial weight. That combination can offset concerns about occasional understaffing by ensuring the core care priorities, safety, meaningful activity, and consistent family updates, remain intact. For families with a loved one who thrives in a lively, people-centered environment and who benefits from routine social engagement and strong on-site medical oversight, Cross Plains offers real value. It is not merely a place to stay; it can become a community where residents feel known, rather than processed.
In practical terms, families weighing Milestone Cross Plains should approach the decision with a concrete checklist. Confirm current staffing levels across all shifts, ask to meet the care team on the memory care unit, and request specific examples of response times to alarms or call bells. Probe recent administrative changes and how they have affected daily operations, billing clarity, and the speed of issue resolution. Inspect the memory care environment for safety, caregiver interactions, and the consistency of care plans with the resident’s documented needs. Finally, tour during mealtimes and activities to gauge how well the program fits a loved one’s preferences, some residents flourish in structured, social settings, while others require a quieter, more individualized routine. If those checks align with a family’s priorities, Milestone Cross Plains stands out as a capable, compassionate option that can deliver on its promise of a warm, engaging residence with solid professional support. If not, alternatives with steadier staffing, clearer pricing, and more consistent administrative oversight deserve careful consideration.
Milestone Senior Living Cross Plains is an assisted living community located in the peaceful town of Cross Plains, WI. Our community offers a variety of housing options, including 2-bedroom apartments and studio apartments, to cater to the unique needs and preferences of our residents.
At Milestone Senior Living Cross Plains, we specialize in providing memory care services for individuals with Alzheimer's disease and other forms of dementia. Our dedicated team of caregivers is available around the clock to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer specialized memory care programming to support cognitive function and promote mental wellness.
Our community is designed with comfort and convenience in mind. Each apartment is fully furnished and equipped with air-conditioning, cable or satellite TV, and Wi-Fi/internet access. Residents have access to a range of amenities on-site, including a beauty salon with a beautician, a gaming room for leisurely activities, a small library for quiet reading time, and a spa for relaxation. Our indoor common areas provide opportunities for socializing with fellow residents.
We understand the importance of maintaining a nutritious diet tailored to individual needs. Our dining program offers restaurant-style dining with specialized meal options such as gluten-free, low/no sodium, diabetic-friendly, and vegetarian choices. Room service is also available upon request.
Engaging in meaningful activities enhances the overall well-being of our residents. We offer scheduled daily activities organized by our staff as well as resident-run activities that promote socialization among neighbors. Additionally, devotional activities both on-site and offsite are available for those seeking spiritual fulfillment.
Our location in Cross Plains provides easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, physicians' offices, and places of worship. We also arrange transportation services for medical appointments to ensure our residents receive necessary healthcare.
Milestone Senior Living Cross Plains strives to create an inclusive environment where seniors can enjoy a fulfilling lifestyle while receiving the care and support they need. Come and experience the warmth and comfort of our community today.
This part of Cross Plains, Wisconsin offers a variety of dining options such as Stacy's Kitchen, Montags Pub and Grill, and Culver's within close proximity. There are also cafes like Up Hill Grind for coffee enthusiasts. For healthcare needs, there are multiple pharmacies and physicians offices nearby including UW Health Cross Plains Clinic and the Wisconsin Fertility Institute. The area is home to several parks like Baer Park and Indian Lake County Park for outdoor recreation. Residents can also find places of worship such as Our Savior Lutheran Church and United Methodist Church of Mt Horeb for spiritual support. Additionally, transportation options like Middleton Municipal - Morey Field are available for convenience. Overall, this neighborhood provides a mix of amenities suitable for seniors looking to settle in a peaceful and well-connected community in Cross Plains.
Milestone Senior Living Cross Plains presents a competitive pricing structure for its residential options, with monthly costs that reflect the unique amenities and support provided. For a one-bedroom unit, residents can expect to pay $5,600, which is notably higher than the average of $4,101 in Dane County and $3,412 across Wisconsin. The two-bedroom option is priced at $5,900, again surpassing local and state averages of $4,345 and $3,111 respectively. Studio apartments are available at $6,400 per month, exceeding the county's average of $4,418 and Wisconsin's average of $3,999. While these rates are elevated compared to surrounding areas, they likely encompass enhanced services and facilities that cater to the needs of seniors seeking a supportive living environment.
Milestone Senior Living Cross Plains offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Milestone Senior Living Cross Plains is located at 1870 Market Street, Cross Plains, WI 53528 in Dane County, Wisconsin
Milestone Senior Living Cross Plains offers a comprehensive suite of services tailored to support residents with dementia or Alzheimer's disease at various stages. Assistance with dressing, bathing, and transfers promotes dignity and comfort while ensuring safety in daily routines. Medication management is crucial for maintaining health and preventing confusion regarding doses, while meal preparation and service cater to nutritional needs, respecting individual preferences. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, complemented by coordinated efforts with healthcare providers for ongoing medical oversight. The 24-hour supervision ensures residents are safe and secure, allowing for peace of mind for both them and their families. The specialized memory care programming directly addresses cognitive challenges through engaging activities designed to stimulate mental wellness, supported by a structured dementia waiver that recognizes individual care requirements. Furthermore, assistance with activities of daily living helps maintain independence where possible, while incontinence care provides essential support and dignity in personal hygiene management -- all contributing to an enriching environment conducive to the well-being of those experiencing cognitive decline.
Yes, Milestone Senior Living Cross Plains allows both dogs and cats.
Milestone Senior Living Cross Plains on seniors.fyi includes 28 photos including images showing interior, decor, living room, dining, windows, television, seating area, bedroom, and more.
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