Noel Manor Retirement

Pros

• The staff at Noel Manor is exceptionally friendly, supportive, and caring towards the residents.
• Residents enjoy a variety of engaging activities, including exercise classes and music entertainment.
• The facility boasts a pleasant and uplifting design, contributing to a home-like atmosphere.
• Noel Manor provides a convenient setup for transitioning from independent to assisted living without changing rooms.
• The layout of the building is straightforward, making it easy for residents to navigate.
• Many families have reported satisfaction with the care their loved ones receive, feeling confident in the staff's competence and assistance.
• The dining facilities offer nice views and provide decent food options, enhancing the overall experience for residents.
• The community fosters social interaction among residents through various organized events and happy hours.

Cons

• The air conditioning in the apartment was ineffective, and a rude maintenance man dismissed the issue without offering help.
• The meals provided are often overcooked, cold, and hard to chew, making them less suitable for seniors with eating difficulties.
• Management failed to address serious issues and evicted a resident illegally before Christmas, leading to a lack of communication afterward.
• The facility was consistently understaffed, especially during holidays and weekends, which impacted care quality.
• There were complaints about the handling of medical issues, such as pressure wounds, due to insufficient staff training.
• Residents experienced restrictions during pandemics or epidemics that were not disclosed prior to admission.
• Although residents enjoyed daily activities, the programs did not meet expectations set during the admission process.
• Some residents found the food quality poor compared to what had been promised.
• One reviewer noted an unnecessary kitchenette in memory care units, suggesting it was not well thought out for that level of assistance.

Review

Noel Manor Retirement Living has garnered a mixed response from residents and their families, reflecting both commendable aspects and significant concerns that potential residents should consider. The facility, which offers independent and assisted living options, presents itself as a modern, well-designed environment with adequate staffing and engaging activities. Many reviewers appreciated the layout of the building, describing it as intuitively organized – essentially a long corridor that simplifies navigation for residents who might otherwise struggle with disorientation. This straightforward design allows residents to easily find their way back to their rooms, fostering a sense of independence and security.

The atmosphere at Noel Manor is generally described as welcoming and supportive. Numerous reviews highlight the staff’s friendliness and dedication. They are noted for being polite, caring, and attentive to the needs of each resident. Family members have expressed relief in seeing their loved ones treated with respect and kindness, noting that the staff seems genuinely invested in creating a positive experience for all residents. Activities available to residents include exercise programs, bingo games, music performances, and even tours outside the facility – contributing to an enriching community life aimed at engaging seniors socially and physically.

However, challenges arose regarding various aspects of care provided by Noel Manor. For example, several complaints pointed out issues with temperature control within apartments – particularly concerning air conditioning maintenance that has led to discomfort during warmer months. Another common theme involves dissatisfaction with meal quality; while some found the food satisfactory or even enjoyable, others reported issues such as meals served cold or poorly prepared dishes that were difficult for seniors to chew. Families have raised concerns over the nutritional adequacy of meals tailored specifically for older adults who might require softer food options due to health needs.

Moreover, experiences with management appear inconsistent across different accounts. While some families felt reassured by management's commitment to address problems proactively when they arose, others recounted distressing incidents where communication broke down entirely after an eviction process was initiated under contentious circumstances right before Christmas. This suggests potential lapses in management responsiveness that could leave families feeling abandoned during critical times.

In conjunction with these operational challenges are observations about staffing levels at Noel Manor—some reviews indicate instances of understaffing during peak times like holidays or weekends—which raised alarm about potential impacts on care quality when staffing is thinly stretched. Concerns also surfaced regarding training adequacy among certain staff members who may not have been sufficiently equipped to handle specific medical needs or emergencies experienced by residents.

Despite these varied experiences—where some family members feel confident about recommending Noel Manor based on its friendly environment and range of activities—others caution prospective customers to conduct thorough research before committing. It is clear from the feedback collected that there can be considerable variation in satisfaction levels depending on individual circumstances related to care needs versus what is delivered day-to-day within this facility. Ultimately, it becomes essential for families seeking assisted living arrangements for their loved ones to weigh these testimonials carefully against their specific expectations and requirements prior to making a decision on residency at Noel Manor Retirement Living.

This part of Verona, Wisconsin offers a mix of conveniences and attractions that may appeal to seniors looking for a comfortable and accessible living environment. With several cafes and restaurants within close proximity, there are plenty of dining options to choose from. The presence of parks like Badger Prairie Park and Thompson Park provides opportunities for outdoor recreational activities and relaxation. Nearby medical facilities such as UW Health Verona Clinic and pharmacies like Walgreens ensure easy access to healthcare services. Additionally, the diverse range of places of worship in the area cater to various spiritual needs. With theaters like Point Cinema Madison and AMC Fitchburg 18 nearby, entertainment options are also readily available. Overall, this neighborhood provides a well-rounded community with amenities that support a high quality of life for seniors.

Cafes

• Epic - Cassiopeia (0.1 miles)
• Grace Coffee (0.9 miles)
• Paoli Schoolhouse Shops & Cafe (5 miles)
• Starbucks (5.7 miles)
• Panera Bread (6 miles)
• Starbucks (7.1 miles)

Restaurants

• Sugar River Pizza (1 miles)
• Cahoots (1.8 miles)
• The Sow's Ear (1.9 miles)
• Draft House Bar & Restaurant (2.1 miles)
• McDonald's (2.3 miles)
• Arby's (2.5 miles)
• Jimmy John's (2.5 miles)

Parks

• Badger Prairie Park (1 miles)
• Thompson Park (1 miles)
• Fireman's Park (1.8 miles)
• Veterans Park (2.1 miles)
• Flagstone Park (3 miles)
• Blue Mound State Park (3.8 miles)
• Prairie Moraine Dog Park (3.9 miles)

Physicians

• UW Health Verona Clinic (1.1 miles)
• Meriter Medical Clinics (2.7 miles)
• Advanced Madison Eye Care (4.8 miles)
• Newstart, Outpatient Services (4.9 miles)
• 21st Century Oncology (5.2 miles)
• HearingLife (5.5 miles)
• Westside Family Pet Clinic (5.5 miles)

Places of Worship

• Good Shepherd Lutheran Church (1.6 miles)
• West Madison Bible Church (2.4 miles)
• Heritage Congregational Church (4.4 miles)

Pharmacies

• Walgreens (1.8 miles)
• Home Town Pharmacy (1.8 miles)
• Verona Hometown Pharmacy (1.9 miles)
• Walgreens (4 miles)
• Walmart Pharmacy (5.1 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (5.4 miles)

Theaters

• Point Cinema Madison, Wi (5.2 miles)
• AMC Fitchburg 18 (5.5 miles)

Hospitals

• Cell Line Genetics (6.5 miles)