303 South Jefferson Street, Verona, WI 53593
For more information about senior living options: (866) 208-4318
Overall Review of Four Winds Manor
Pros
The staff provide great care.- The staff were friendly and the grandfather loved them.
- Four Winds is amazing, with care and therapy that helped a family member return home.
- The facility is excellent with caring ownership.
- The staff are kind and go above and beyond to make residents comfortable.
- Four Winds offers a continuum of care and has a therapy dog.
- The residents are happy and well cared for.
- The facility is locally owned and demonstrates community responsibility.
Cons
They caution that a loved one should not be placed in this facility.- At nearly $15,000 per month, basic needs like proper hygiene were consistently neglected.
- The grandmother developed multiple UTIs due to poor incontinence care, and the response was delayed, allowing sepsis to develop.
- This level of negligence is unacceptable.
- The facility appeared dingy and depressing, with no receptionist on weekends and little information available.
- The food was dirty, disgusting and greasy.
Review
Four Winds Manor in Verona, WI is best suited for families seeking a hands-on, rehab-focused stay with a mission-driven, locally owned community that also offers a path to longer-term assisted living or memory care. The core strength is the therapy and caregiving team that residents experience during short-term recovery after a fall or surgery, with many families reporting meaningful progress and a sense that their loved one is truly cared for. The facility also appeals to families who value a homelike atmosphere, ongoing activity programming, and the option to transition within the same campus if needs evolve.
Those weighing alternatives should consider four winds’ notable gaps. The most critical concern across several accounts is consistency and reliability in daily care, particularly for residents with higher needs or complex hygiene issues. Several reviews recount delays in addressing medical or personal care, questionable hygiene practices, and friction in communication between staff and families. Add in reported weekend access challenges, occasional lapses in dining quality, and questions about staffing training and supervision, and it’s clear that risk areas exist for anyone prioritizing predictable, flawless daily care.
The strongest pros, exceptional rehab outcomes, affectionate, attentive staff during stays, and a continuum of care, do a sizable job of offsetting these cons, especially for short-term or transitional goals. Rehabilitative success stories are prominent: residents return home or to a lower level of care with improved function, and families consistently praise therapists, aides, and nurses who make recovery engaging rather than clinical. The sense that Four Winds is locally owned adds a layer of accountability and accountability to the community, and several families highlight the continuity benefit of staying within the same campus if a transition to assisted living or memory care becomes necessary.
Yet the main cons don’t disappear with a good therapy team. Concerns about hygiene lapses leading to infections, delays in antibiotics, and reported disorganization on certain teams weigh heavily for families evaluating this as a long-term home. Some reviewers describe parts of the facility as dingy or less inviting and point to administrative gaps, such as the absence of a receptionist on weekends or inconsistent messaging from the leadership. For anyone whose priority is meticulous, 24/7 daily care with airtight infection control and transparent, predictable operations, these signals suggest proceeding with heightened scrutiny.
For families seriously considering Four Winds, a practical evaluation plan is essential. Schedule a comprehensive tour during the week and again on a weekend, if possible, to gauge how the team handles Saturday-borne questions and the activity calendar. Request to observe therapy sessions and speak directly with the therapy staff about plans, progress benchmarks, and discharge pathways. Review menus, dining experiences, and private-room options, noting any remodeling improvements and how meals align with resident preferences. Finally, have candid conversations about cost: the $15,000-per-month figure can be true for some suites with certain services, but clarify what is included, what improves outcomes, and what would happen if needs intensify.
In the end, Four Winds Manor offers a compelling blend of strong rehabilitation, caring frontline staff, and a continuum of care that can make transitions smoother for families facing recovery and evolving needs. It is a practical, capable option for those who value therapy-driven recovery, a welcoming campus culture, and the comfort of staying on the same property should memory care or assisted living become appropriate. It is less ideal for families who require unwavering consistency in daily nursing care, flawless infection control, and consistently high standards across all operations without exception. Potential residents and their families should approach with a clear plan: tour thoroughly, verify current staffing norms, scrutinize care processes, and confirm financial terms, then decide whether the balance of care quality, community feel, and rehab momentum aligns with long-term priorities.
44 resident community capacity
Memory Care
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Financial aid
Fully furnished
Garden
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Dane County Regional (14 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Fitness programs
English
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