Four Winds Manor

Pros

• The staff at Four Winds provided excellent support throughout the entire process, making the family feel at ease during admission and discharge.
• The therapy team was highly praised for their engaging and fun approach, which made rehabilitation enjoyable for residents.
• The facility offers a wide range of services, including assisted living and memory care options, all in recently remodeled private units that create a homelike atmosphere.
• Residents participated in a variety of enjoyable activities, such as Bingo, music groups, cooking clubs, and special events like restaurant week.
• Four Winds is appreciated for offering a continuum of care that allows residents to transition smoothly from skilled nursing to assisted living or memory care within the same facility.
• Families expressed confidence in the quality of care provided by staff who were attentive and engaged with the residents.
• The recent renovations of the facility contributed to a pleasant environment, making both residents and families feel welcome.

Cons

• The staff at the facility did not fully understand the grandmother's needs related to her injury, leading to concerns about her being left alone for long periods without check-ins.
• There were feelings of combativeness from the staff when concerns were raised by family members regarding their grandmother's care.
• Some personal belongings of residents disappeared, indicating potential issues with tracking and accountability.
• Processes at the facility could use improvement, as details sometimes seemed to slip through the cracks.

Review

Four Winds has garnered a range of experiences from families who have entrusted their loved ones’ care to this facility, particularly in the areas of rehabilitation and long-term care. The testimonials highlight distinct aspects of Four Winds, reflecting both positive impressions and concerns that arose during their time there.

One notable feature is the exceptional therapy team at Four Winds, as praised by the family of one resident. Their grandma arrived at the facility after suffering a fall at home and required rehabilitation services. From the moment she was admitted, her family felt reassured by the attentive staff, who guided them through each step from admission to discharge. Particularly noteworthy were therapists Heather and Jim, who effectively made therapy enjoyable rather than a chore for the elderly resident. Additionally, the inclusion of a therapy dog added an extra layer of comfort and joy to her daily routine. This engaging approach extended beyond her time in rehab; even after her discharge, the Four Winds team continued to provide support by visiting her at home.

Families also appreciated that Four Winds offers various levels of care tailored to individual needs. One reviewer shared how they initially placed their mother-in-law in skilled nursing due to an injury—a fractured hip—and transitioned her through different units within Four Winds as her condition evolved. They noted that this seamless continuum of care was reassuring for them during a challenging time because it allowed their loved one to remain in familiar surroundings while adapting to new needs such as moving into assisted living or secure memory care.

However, not all experiences with Four Winds have been positive. Some families felt that the staff did not fully comprehend their loved ones' needs surrounding specific health issues. One reviewer recounted concerns regarding their grandmother's care—particularly around staff attentiveness—which led them to transfer her to another facility where they felt more heard and supported. This family's experience highlighted gaps in personal attention; they noted instances where their grandmother was left alone for extended periods without sufficient check-ins or assistance with basic needs like restroom access.

Another poignant story came from a family whose father spent his final days at Four Winds until he passed away there a year ago. While they expressed gratitude toward most staff members for displaying genuine compassion and concern through difficult times, they also noted certain operational shortcomings within the facility's processes. Instances involving misplaced belongings raised concerns about attention to detail in caregiving environments where residents may be vulnerable due to cognitive or physical challenges.

Despite these mixed reviews, interest remains high among families considering future placements at Four Winds due to its recent renovations and amenities offered on-site. Families noted improvements throughout common areas such as dining spaces alongside engaging programming like Bible studies or local restaurant events designed for residents' enjoyment—creating an atmosphere that feels less like an institution and more like home.

In summary, while many families have found comfort in Four Winds’ rehabilitative services and continuum of care options—with commendations for specific therapists—the overall experience reflects varying levels of satisfaction related primarily to personalized attention given amidst staffing challenges. These nuanced reviews underscore both strengths in compassionate engagement from dedicated staff members alongside areas needing improvement—ultimately painting a complex picture reflective of modern senior living facilities today.

Parks

• Veterans Park (0.1 miles)
• Fireman's Park (0.7 miles)
• Thompson Park (1 miles)
• Badger Prairie Park (1.4 miles)
• Prairie Moraine Dog Park (2.2 miles)
• Blue Mound State Park (2.4 miles)
• Flagstone Park (2.7 miles)

Restaurants

• The Sow's Ear (0.2 miles)
• Cahoots (0.2 miles)
• McDonald's (0.5 miles)
• Arby's (0.6 miles)
• Jimmy John's (0.6 miles)
• Boulder Brewpub (0.9 miles)
• Draft House Bar & Restaurant (1 miles)

Pharmacies

• Verona Hometown Pharmacy (0.2 miles)
• Home Town Pharmacy (0.2 miles)
• Walgreens (0.3 miles)
• Walgreens (2.5 miles)
• Walgreens (4.1 miles)
• Walmart Pharmacy (4.5 miles)
• Walgreens (5.1 miles)

Physicians

• UW Health Verona Clinic (0.9 miles)
• Meriter Medical Clinics (2 miles)
• Advanced Madison Eye Care (3.1 miles)
• Newstart, Outpatient Services (4.1 miles)
• Westside Family Pet Clinic (4.7 miles)
• 21st Century Oncology (4.8 miles)
• U W Health Physicians & Clinic (4.9 miles)

Cafes

• Grace Coffee (1.2 miles)
• Epic - Cassiopeia (1.9 miles)
• Paoli Schoolhouse Shops & Cafe (4.1 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.9 miles)

Places of Worship

• West Madison Bible Church (1.8 miles)
• Good Shepherd Lutheran Church (2.2 miles)
• Heritage Congregational Church (2.9 miles)

Theaters

• AMC Fitchburg 18 (3.7 miles)
• Point Cinema Madison, Wi (4.9 miles)

Hospitals

• Cell Line Genetics (5.5 miles)