The Legacy at Noel Manor

Pros

• The staff at Legacy is very kind and caring, demonstrating a pleasant demeanor during interactions with families.
• The facility itself, along with the rooms, is excellent, contributing to a positive environment for residents.
• The Legacy is considered the best match for their loved one, reflecting confidence in the care provided.
• Despite challenges, the quality of care provided to their wife was commendable, indicating a strong level of professionalism from the staff.

Cons

• The loved one became bedridden and experienced almost constant pain, which was beyond what Legacy could manage.
• The recommendation for hospice care indicated that the facility was unable to meet the necessary pain management needs.
• Communication from the staff was limited, leaving the family feeling uncertain in unfamiliar territory.
• The potential for enjoyable activities, such as bowling, did not materialize due to the loved one's condition.
• Despite the staff's kindness, they were ultimately unable to provide adequate support for the loved one's changing health needs.

Review

The experience of caring for a loved one in a healthcare facility is often filled with hope and uncertainty, especially when health conditions take an unexpected turn. One family shared their journey at The Legacy, a residential care facility, expressing mixed emotions about the transition and the subsequent decline in their loved one's health. Initially, they had high hopes for a positive experience; however, circumstances changed dramatically during transportation to The Legacy.

Shortly after their arrival, their loved one became bedridden and endured nearly constant pain which exceeded the capacity of The Legacy staff to manage effectively. Despite the team's kindness and compassion, it became evident that the medical needs required exceeded what the facility could provide. This unfortunate situation led to discussions about transitioning to hospice care—a decision no family wishes to make lightly but often becomes necessary when comfort and pain management become paramount. This shift underscored the family's concerns over The Legacy's ability to accommodate more complex medical requirements.

The feedback about activities available within The Legacy highlighted one particular disappointment: the expectation that certain recreational options would provide joy and distraction turned into a missed opportunity. Specifically, there was anticipation surrounding a bowling ball seen during an initial tour of the establishment; however, as their loved one's condition deteriorated into being bedridden, engagement in such activities became irrelevant. It is clear that while facilities may offer various amenities aimed at enhancing residents' quality of life, health complications can overshadow those opportunities.

Communication emerged as another area needing improvement according to this family's experience. They found themselves navigating unfamiliar territory with limited updates from staff regarding their loved one's condition and care plan moving forward. In times of stress and uncertainty, families are often looking for guidance from healthcare professionals who can help them understand what lies ahead and recommend ways to assist in transitional aspects of care—something this family felt was lacking in their interactions with The Legacy's team.

Nevertheless, amidst these challenges, there were commendable attributes highlighted by this family regarding the staff’s overall demeanor. They expressed gratitude for how well their loved one was treated by individual caregivers at The Legacy. Interactions were described as pleasant and marked by genuine kindness—qualities that can be incredibly comforting during challenging times filled with anxiety about a loved one's health. It is evident that respect for residents' dignity remained a priority among those providing direct care.

As they concluded their review, there was a prevailing sentiment that The Legacy might still be an appropriate match for some individuals despite the difficulties faced by this particular family. While not everything went smoothly during their stay—especially given unforeseen health issues—the positive interactions with staff left them believing there existed potential within the facility for suitable matches under different circumstances or better-managed cases. Ultimately though bittersweetly framed by personal trials, this family's reflections serve both as honest feedback on areas requiring enhancement while also recognizing moments of exceptional kindness amid difficulty.

This part of Verona, Wisconsin offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several cafes, restaurants, parks, physicians, pharmacies, places of worship, theaters, and even a hospital within close proximity, residents can enjoy easy access to essential services and recreational activities. The community also boasts a variety of dining options ranging from casual eateries to upscale restaurants, catering to different tastes and preferences. Additionally, the presence of multiple parks and green spaces provides opportunities for outdoor leisure and exercise. Overall, this area presents a well-rounded living environment for seniors seeking a vibrant and accessible neighborhood in Verona.

Cafes

• Epic - Cassiopeia (0.1 miles)
• Grace Coffee (0.9 miles)
• Paoli Schoolhouse Shops & Cafe (5 miles)
• Starbucks (5.7 miles)
• Panera Bread (6 miles)
• Starbucks (7.1 miles)

Restaurants

• Sugar River Pizza (1 miles)
• Cahoots (1.8 miles)
• The Sow's Ear (1.9 miles)
• Draft House Bar & Restaurant (2.1 miles)
• McDonald's (2.3 miles)
• Arby's (2.5 miles)
• Jimmy John's (2.5 miles)

Parks

• Badger Prairie Park (1 miles)
• Thompson Park (1 miles)
• Fireman's Park (1.8 miles)
• Veterans Park (2.1 miles)
• Flagstone Park (3 miles)
• Blue Mound State Park (3.8 miles)
• Prairie Moraine Dog Park (3.9 miles)

Physicians

• UW Health Verona Clinic (1.1 miles)
• Meriter Medical Clinics (2.7 miles)
• Advanced Madison Eye Care (4.8 miles)
• Newstart, Outpatient Services (4.9 miles)
• 21st Century Oncology (5.2 miles)
• HearingLife (5.5 miles)
• Westside Family Pet Clinic (5.5 miles)

Places of Worship

• Good Shepherd Lutheran Church (1.6 miles)
• West Madison Bible Church (2.4 miles)
• Heritage Congregational Church (4.4 miles)

Pharmacies

• Walgreens (1.8 miles)
• Home Town Pharmacy (1.8 miles)
• Verona Hometown Pharmacy (1.9 miles)
• Walgreens (4 miles)
• Walmart Pharmacy (5.1 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (5.4 miles)

Theaters

• Point Cinema Madison, Wi (5.2 miles)
• AMC Fitchburg 18 (5.5 miles)

Hospitals

• Cell Line Genetics (6.5 miles)