Three Oaks Health Services

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  • Interior

    A cozy living room with a fireplace and elegant decor.

  • Decor

    A cozy seating area featuring comfortable chairs and warm lighting, perfect for relaxation.

  • Windows

    A well-lit hospital room featuring a patient bed, television, and windows for natural light.

  • Dining

    A cozy dining area with elegant table settings and a welcoming ambiance.

  • Lighting

    A cozy lobby area featuring comfortable seating, decorative plants, and warm lighting.

  • Television

    A spacious meeting room featuring a round dining table surrounded by colorful chairs, with a television unit and large windows.

  • Salon

    A well-appointed hair salon interior featuring a vanity, comfortable chair, and decorative elements.

Three Oaks Health Services

209 Wilderness View Drive, Marshfield, WI 54449

For more information about senior living options: (844) 490-3973

4.1 from 18 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

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    Overall Review of Three Oaks Health Services

    Pros

    • pro The staff are described as caring, considerate, and kind.
    • pro Colleen and Heidi are specifically praised for their care, knowledge, and compassion.
    • pro The care provided to patients is described as awesome.
    • pro The facility is warm, inviting, and feels like home.
    • pro Residents are described as always smiling and very content.
    • pro The staff are wonderful and treat residents with kindness and respect.
    • pro The therapy staff are amazing, and the overall team is highly regarded.

    Cons

    • pro The facility is severely understaffed, and wounds are being ignored.
    • pro Residents are described as constantly alone, unstimulated, and left unclean without daily care.
    • pro A nurse allegedly asked the reviewer to watch a patient while she cared for someone else, implying neglect.
    • pro A patient was found in pain in a lounge area begging for help, and staff claimed they didn't realize she was back there.
    • pro The reviewer asserts they have proof and warns others not to put their loved ones there.
    • pro Bed sores are reported by a trained professional as taking over a year to heal under their care.
    • pro Not having enough staff is cited as a major care issue, and the reviewer would choose another facility.

    Review

    The collection of reviews paints a facility that many people genuinely admire for its warmth, welcoming environment, and the evident dedication of its caregivers, while also revealing a jarring undercurrent of concern about staffing and daily operations. Across multiple accounts, Three Oaks Health Services in or near Marshfield is described by several longtime visitors and families as a place where kindness and competence coexist with the heavy demands of rehabilitation and elder care. For those who have experienced the center as patients or guests, the atmosphere often feels home-like: clean rooms, inviting common areas, and walking paths that invite residents to move around and stay engaged. In these voices, the facility frequently earns high marks for atmosphere and overall intent.

    Several reviewers highlight the compassionate, professional care provided by individual caregivers. The staff are repeatedly credited with going the extra mile, and particular names stand out: Colleen, Heidi, and others who are singled out for their care, knowledge, and compassion. Comments like "the staff are wonderful," "my mom is treated with kindness and respect," and "the staff is absolutely amazing from the minute you are brought to the center" recur, underscoring a consistent perception that when the team is at its best, patients feel seen, heard, and well cared for. In short tone, the personnel who connect with residents - nurses, aides, therapists, and support staff - emerge as the facility's strongest asset, with families expressing trust and gratitude for the dedication of those who attend to daily needs and rehabilitation goals.

    Positive experiences extend beyond personal interactions to tangible aspects of the facility's operation. Reviewers repeatedly mention a warm, home-like environment and a clean, well-organized campus. The building itself earns favorable comments - described as warm and inviting, with facilities that support activity and recovery. The therapy services receive consistent praise: therapists and therapy staff are lauded for their effectiveness, and guests dealing with physical or occupational therapy report feeling encouraged and supported. Laundry and housekeeping are specifically noted for responsiveness and reliability, with stories of laundry returned promptly and rooms/areas kept tidy. Food service, sometimes taken for granted in such settings, is also acknowledged as meeting residents' needs enough to leave a generally satisfied impression.

    Yet beneath the prevailing sense of care and comfort, a more troubling set of observations appears. Several reviewers charge that the facility can be severely understaffed, and that this shortage translates into real lapses in care. The critiques describe a pattern of wound care delays, unaddressed needs, and residents who are left alone or unattended for stretches of time. One reviewer describes an alarming scene where a resident in the lounge area begged for help and was found to be in distress; when a nurse was informed, the response conveyed surprise and a startling lapse in awareness - "OH my gosh, I didn't even know she was back here," followed by "I didn't even realize she was missing." The language used - "you should not put your loved ones here" and allegations of people screaming and being ignored - paints a picture of a high-stakes environment where fatigue and staffing gaps may compromise daily safety and dignity for some residents.

    The most cautionary notes come from a reviewer who identifies themselves as a trained professional with firsthand experience in taking on clients from the facility. This account emphasizes not only understaffing but broader concerns about ongoing care quality. The writer urges prospective families to consider alternatives, even to the point of recommending against placing a loved one in this setting, citing not only staffing shortages but a perceived inconsistency in everyday care and attention. The sentiment is stark: even with a pleasant building and some caring staff, the reviewer believes more reliable staffing and supervision are essential to truly safeguard residents' well-being.

    There is a sense of division among commenters: for many, Three Oaks is a place of genuine kindness and effective rehabilitation, where patients form connections with staff and peers, feel supported, and see meaningful progress. For others, the same facility becomes a cautionary tale about what can happen when staffing levels do not meet the needs of a busy rehabilitation and long-term care environment. The mixed reviews acknowledge a broad spectrum of experiences - from moments of poignant, person-centered care to episodes that raise serious questions about safety, attentiveness, and consistent quality of care.

    If you're evaluating Three Oaks based on these voices, you're encountering a complex picture. On one hand, the center earns high praise for its caring staff, clean and welcoming spaces, and robust therapy and activity options. On the other hand, multiple accounts emphasize the tangible risks that can accompany chronic understaffing: delayed care, missed concerns, and distressing incidents that shake a family's confidence in safety and supervision. The conflicting experiences suggest that outcomes at this facility may heavily depend on specific times, particular staff shifts, and the ability of families to closely advocate for their loved ones.

    Ultimately, these reviews underscore an important consideration for families and patients alike: the quality of care in a facility like Three Oaks hinges not only on its physical ambiance or its reputation for compassionate caregivers, but also on consistent staffing, clear communication, and reliable daily care practices. If you're assessing this center, it may be wise to speak directly with multiple staff members, request details about staffing ratios, inquire about daily care routines, and, if possible, observe how care is delivered during different shifts. The experience here can range from deeply positive, life-affirming care to warning signs that require careful attention and further verification before making a decision for a loved one's care.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Central Wisconsin (24 miles away) Central Wisconsin (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Three Oaks Health Services is an exceptional assisted living community located in Marshfield, WI. Our community provides a range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

    For the convenience of our residents, we offer a beauty salon where they can pamper themselves and stay looking their best. Our cable or satellite TV service ensures that residents have access to their favorite shows and movies. Additionally, community-operated transportation is available for outings and errands.

    We understand the importance of staying connected in today's digital age, which is why we provide a computer center with Wi-Fi/high-speed internet access. Residents can stay connected with friends and family online or indulge in their hobbies.

    Our elegant dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our talented culinary team. For those with special dietary restrictions, our staff is more than happy to accommodate their needs.

    At Three Oaks Health Services, we prioritize our residents' well-being by providing a range of engaging activities and wellness programs. There is never a dull moment with our gaming room, fitness room, small library, and planned daily activities. Residents also have the opportunity to organize their own activities or join resident-run events.

    Our spacious outdoor areas offer serene gardens where residents can relax amidst nature and enjoy some fresh air. Additionally, we provide move-in coordination services to make the transition as smooth as possible for our new residents.

    For peace of mind, we offer 24-hour call system and supervision to ensure that help is always within reach if needed. Our dedicated staff provides assistance with daily tasks such as bathing, dressing, and transfers. Medication management services are also available for those who require it.

    In close proximity to Three Oaks Health Services are various amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options; ensuring that all essential needs are easily accessible.

    At Three Oaks Health Services, we are committed to creating a nurturing and supportive environment where our residents can thrive.

    Nearby Places of Interest

    Parks

    • Hamus Nature Preserve (0.1 miles)
    • Grant Mini-Park (2.1 miles)
    • Marshfield Parks & Recreation (2.4 miles)
    • Marshfield Parks & Recreation (3.1 miles)
    • Paws N Play Dog Park (3.5 miles)
    • Hefko Park (3.5 miles)
    • Wildwood Playground (3.5 miles)

    Restaurants

    • Applebee's (0.6 miles)
    • Subway (0.7 miles)
    • Nagoya Japanese Restaurant (1.1 miles)
    • Rose Bowl Lanes (1.2 miles)
    • Culver's (1.2 miles)
    • Taco Bell (1.3 miles)
    • McDonald's (1.5 miles)

    Places of Worship

    • Zion United Methodist Church (0.7 miles)
    • Faith Fellowship (1 miles)
    • Good Shepherd Lutheran Church (1.2 miles)
    • Faith Baptist Church (1.6 miles)
    • North Ridge Church (1.9 miles)
    • St John the Baptist Catholic Church (2.1 miles)
    • St Peter's Lutheran Church (2.3 miles)

    Pharmacies

    • Walmart Pharmacy (0.7 miles)
    • Walgreens (1.6 miles)
    • Urgent Care Clinic Pharmacy (1.9 miles)
    • Marshfield Clinic (2.7 miles)

    Cafes

    • Biggby Coffee (0.9 miles)
    • Daily Grind (2.4 miles)
    • Java Junction (3.3 miles)

    Hospitals

    • Norwood Health Center (1.2 miles)
    • St Joseph's Hospital of Marshfield (1.8 miles)
    • Saint Josephs Hospital (1.8 miles)
    • Marshfield Clinic (7.8 miles)

    Physicians

    • Robert A Carlson MD (1.8 miles)
    • John J Hayes (1.8 miles)
    • Marshfield Clinic Optical (1.8 miles)
    • Marshfield Clinic-Neurology (1.8 miles)
    • Marshfield Medical Center (1.8 miles)
    • Perinatal Center (1.8 miles)
    • Marshfield Eye Center (2 miles)

    Transportation

    • Radio Cab of Marshfield (2.5 miles)
    • Marshfield Public Transit (2.6 miles)
    • Marshfield Municipal Airport (MFI) (4.2 miles)
    • Northern Lights Taxidermy (5.6 miles)
    • U-Haul (7.2 miles)

    Theaters

    • Rogers Cinema 7 (2.5 miles)

    Frequently Asked Questions

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