209 Wilderness View Drive, Marshfield, WI 54449
For more information about senior living options: (866) 208-4318
Overall Review of Three Oaks Health Services
Pros
Colleen and Heidi are praised for their care, knowledge, and compassion.- The care provided to patients is awesome.
- The facility is described as the very best within 50 miles of Marshfield.
- The staff are wonderful, residents are always smiling and content, and the facility feels warm and inviting like home.
- The rehab and therapy teams are amazing, and housekeeping and laundry services are efficient.
- The stay at Three Oaks is great, with nice staff, a pleasant facility, walking areas, and good food.
- The entire staff makes days enjoyable and rewarding.
Cons
The reviewer notes the facility is severely understaffed and wounds are being ignored, with patients screaming and receiving little attention.- A nurse reportedly didn’t realize a patient was back in a lounge area, causing fear and prompting warnings not to place loved ones there.
- Loved ones are described as being constantly alone, unstimulated, unclean, and without daily cares, with bed sores taking a long time to heal.
- The reviewer would choose another facility due to insufficient staff and other care issues that impact quality of care.
- There is regret about not heeding online reviews, with the reviewer suggesting there are significant care-related problems beyond the building’s appearance.
Review
Three Oaks Health Services in Marshfield, Wisconsin is best suited for families seeking a warm, person-centered setting with strong short-term rehabilitation options. The community earns its reputation from staff who are consistently described as kind, compassionate, and knowledgeable, delivering care that feels attentive and respectful. For residents who respond well to hands-on support in a home-like atmosphere, Three Oaks provides a caregiving ethos that makes recovery feel personal rather than clinical. The environment, organized routines, and accessible therapy services make it a practical choice for post-surgical recovery, fracture rehab, or other short stays aimed at rebuilding function with encouragement.
That said, potential residents who need sustained, around-the-clock oversight or robust, ongoing wound management may want to consider alternatives. A number of reviews flag staffing as a core issue, describing periods of understaffing that can lead to delays, missed tasks, and uneven attention to daily cares. For families with loved ones prone to agitation, cognitive challenges requiring constant supervision, or chronic wounds demanding vigilant monitoring, the risk of care gaps weighs heavily. In these cases, a facility with higher staffing ratios and more consistent daily oversight may offer greater peace of mind, even if it comes at a different atmosphere or price point.
The standout pros, caring staff, a clean and homey environment, and a robust rehabilitation program, consistently offset many frustrations for most guests and families. Numerous accounts praise the warmth and professionalism of nurses, aides, and therapists, and note that therapy teams deliver meaningful progress. The building itself often earns compliments for its inviting ambiance, well-maintained rooms, and convenient walking areas, which support independence and morale. Activities and social opportunities further reinforce a recovery mindset, helping residents stay engaged and oriented. In short, for short-term stays where morale, encouragement, and skilled rehab matter most, Three Oaks delivers results that matter to families.
Yet the cons observed in several reviews cannot be dismissed. The most serious concerns center on staffing levels and the impact this has on consistent care, wound management, and timely daily tasks. Isolated anecdotes describe moments of neglect or miscommunication that left caregivers in the position of improvising solutions under strain. A few reviewers explicitly warn against placing a loved one here when strong oversight is non-negotiable, citing experiences where safety and basic daily needs felt under-supported. These reports do not characterize every stay, but they illuminate a real risk tier that families must weigh carefully alongside the visible strengths.
When the pros are the priority, especially for recovery-focused short-term stays, the positives can strongly anchor a decision. The reputational emphasis on compassionate, capable staff, combined with a clean, welcoming setting and a practical rehab track, creates a credible pathway to functional improvement and a smoother transition home. For families who can monitor care and who value the personal touch from frontline staff, the risk of understaffing may be mitigated by clear communication, structured care plans, and proactive problem-solving. The overall experience for many stays genuinely feels supportive and uplifting.
The practical takeaway is clear: Three Oaks is a compelling option for those pursuing rehab-and-recovery with an emphasis on human connection and therapy-driven progress. It is less suitable for residents whose needs demand relentless supervision, rapid wound interventions, or an environment where staffing consistency is non-negotiable. Prospective families should prioritize an in-person tour and direct conversations with nursing, therapy, and administration about daily staffing patterns, wound-care protocols, and escalation processes. If those assurances align with the loved one’s care goals, Three Oaks can be a confident, effective choice; if not, it’s prudent to explore facilities with stronger staffing guarantees to avoid compromised safety and daily care.
110 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Central Wisconsin (24 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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