1600 North Chestnut Avenue, Marshfield, WI 54449
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff were very knowledgeable and professional. There were good staff members, including Nikki (OT), Brad, Taylor, and Sharon, described as angels. Dr. Hoppe showed true kindness and understanding. Norwood saved the reviewer's life. The staff, nurses, and social worker were qualified and worked wonders with the reviewer's brother.
They experienced discrimination by multiple staff, including Dr Yasmin and Jeff, with harassment reports inadequately investigated. They nearly died due to a medication error (Hannah) that caused blood thinning and severe dehydration. They allege a family member was not taken to the ER promptly despite pain and gallstone history, leading to near-fatal complications. They describe unsafe, unsanitary practices and HIPAA violations, such as patient names being visible to visitors. They note basic hygiene deficiencies: no bathroom sink, cold water, dirty floors, exposed nails, and shared soap. They say staff were unprofessional and dismissive, told not to "make a scene," and failed to perform timely checks. After filing grievances, they were told the complaints were unfounded and called the institution a joke. They recount a friend's experience of misplaced belongings, denial of their return, rights violations, and minimal therapy time, with the friend later dying. They accuse billing mishaps, including misbilling and double billing, leaving them with unresolved financial obligations. They express that "not a single good thing" could be said about the place and describe it as horrible. They claim most staff don't listen to reason and residents are forced into treatment against their will. They report being hung up on and experiencing poor communication when seeking help.The collection of experiences shared about this state institution paints a portrait of a facility that can be life-saving and deeply flawed at the same time. On one hand, several reviewers recognize the organization as one of the better options in the state, praising staff for their knowledge, professionalism, and genuine care in certain moments. Phrases like "very knowledgeable and very professional" and "not a picnic but it beats the rest of the state institutions I've been in before" show that for some patients, the care environment can be better than expected. There are also specific personal tributes to caregivers who stood out in a positive light, including noting that some staff members - Nikki in occupational therapy, as well as Brad, Taylor, and Sharon - were "angels" or otherwise deeply helpful. A few patients even isolate a few clinicians, such as Dr Hoppe, for providing true kindness and understanding.
But alongside these rare bright spots, the same set of accounts is steeped in troubling experiences that touch every aspect of care, dignity, and safety. A recurrent thread is discrimination and mistreatment tied to race and ethnicity. Several reviewers report discrimination against them for being Asian American, with specific mentions of experiences involving Dr Yasmin, Jeff, and others. These accounts describe a pattern of harassment and gaslighting that undermined trust and created a hostile environment for victims of crime and mental-health crises alike. The presence of a colleague of Jamaican descent who allegedly contributed to discomfort during group meetings is also cited as part of a broader climate in which some patients felt unsafe or dehumanized.
Medical accuracy and safety emerge as another painful line of critique. One account details a medication error by a staff member named Hannah that led to a dangerous, near-fatal situation - blood thinning and severe dehydration, with a near cardiac event. The same reviewer asserts a broader pattern of misdiagnosis, stating they were told they had bipolar or schizophrenia despite not having those conditions, and accusing the care team of gaslighting them. Compliments in other areas do little to soften the sting of such a claim, and they underscore a fear that patients' concerns are minimized or dismissed when serious consequences follow.
Other reviews focus on profound concerns about how patients and their families are treated in urgent or end-of-life scenarios. A specific, harrowing report describes how a family's loved one was denied timely transfer to the emergency department after gallbladder-related pain and a known history of gallstones, with escalation only after the patient's condition deteriorated significantly. The account concludes with a tragedy-like outcome, implying that neglect or slow action could have contributed to a preventable deterioration. The broader implication is that patient rights and timely, compassionate care may be inconsistently upheld, even in crisis situations.
Privacy, sanitation, and safety issues are cited as pervasive problems in the facilities themselves. A visitor describes a blatant HIPAA violation - seeing a whiteboard listing patient names, with names and the care team visible in a way that compromises privacy. Additional concerns include self-harm hazards within the environment (low ceilings, exposed outlets, walls without padding, unsupervised nurse desks) and unsanitary conditions (no bathroom sink in patient rooms, cold water for handwashing, spilled sugar on tables, toenail and fingernail clippings on the floor). Even basic hygiene and infection control appear to be compromised, with complaints that a request for cleaning a spill was denied and that staff appeared more engaged in non-clinical duties or casual interactions than in direct patient monitoring or comfort.
Financial processes and family communications add another layer of distress. Several accounts allege billing disputes and aggressive collection actions, including accusations of balanced billing practices that could expose patients to charges beyond their insurance coverage. One reviewer recounts a long-running fight to resolve insurance payments and notes that county-assisted billing practices may have led to the hospital receiving payments multiple times, leaving the patient with a financial burden after the fact. Instances of lost belongings and miscommunication about possessions further compound a sense of organizational chaos and lack of accountability, contributing to a view that trust in the system is fragile at best.
In sum, the body of experiences conveys a complex institution that can, for some patients, be a place of crucial lifelines - where life-saving interventions and compassionate moments exist - while for many others it becomes a source of fear, humiliation, and even danger. Positive interactions with certain staff and moments of genuine care are described alongside alarming reports of discrimination, misdiagnosis, medical errors, neglect, privacy violations, unsafe environments, and financial stress. The overarching takeaway for readers is that this facility embodies a paradox: it has the capability to save lives and support recovery, yet it is also a setting where systemic flaws - perceived or real - can severely undermine safety, dignity, and trust. For anyone considering care here, the notes suggest approaching with caution, seeking second opinions when possible, and exploring additional options to ensure both medical and human-rights needs are fully addressed.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bridgeway in Marshfield, WI is a well-equipped assisted living community that offers both Board and Care Home as well as Skilled Nursing Facility services. Residents can enjoy a range of amenities including a spacious dining room, fully furnished accommodation, access to a beautiful garden, housekeeping services, and move-in coordination for a hassle-free transition. For connectivity needs, the community provides telephone and Wi-Fi/high-speed internet services.
With a focus on providing comprehensive care, Bridgeway offers assistance with daily activities such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure residents receive the necessary medical attention. The community caters to individuals with special dietary restrictions by offering meals prepared according to diabetes diet protocols and other special dietary requirements.
Transportation arrangements for medical appointments are also provided to ensure residents have seamless access to healthcare facilities. In terms of leisure activities, Bridgeway has scheduled daily activities for residents to participate in and socialize. Additionally, the community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Overall, Bridgeway in Marshfield is an assisted living community that prioritizes the comfort and well-being of its residents by offering various amenities and care services while being situated in close proximity to essential facilities and recreational venues.
Bridgeway is located at 1600 North Chestnut Avenue, Marshfield, WI 54449 in Wood County, Wisconsin
Norwood Health Ctr
Marshfield, WI
Excellent access to nearby amenities and healthcare resources, supporting convenience and social activity.
Upham Village
Marshfield, WI
Excellent access to amenities (cafes, parks, pharmacies, restaurants, worship, theater) and pet-friendly.
Marshfield Clinic Comfort And Recovery - Marshfield
Marshfield, WI
24/7 supervision with ADL support and engaging activities.
Wyndham Senior Villas
Marshfield, WI
Lower-than-average pricing for 1- and 2-bedroom units.
Wyndham Senior Villas costs
Wyndham Senior Villas reviews
Wyndham Senior Villas images
Guiding Hand Adult Family Home
Marshfield, WI
Intimate 4-resident setting with 24/7 supervision, ADL support, meals, medication management, and coordinated transportation.
Deerview Meadows Marshfield
Marshfield, WI
Potential for care quality improvements with staff training and maintenance.
Deerview Meadows Marshfield costs
Deerview Meadows Marshfield reviews
Aster Retirement Community of Marshfield
Marshfield, WI
Spacious, homelike apartments with on-site activities and transportation services.
Aster Retirement Community of Marshfield costs
Aster Retirement Community of Marshfield reviews
Aster Retirement Community of Marshfield images
The Waterford at Colby
Colby, WI
Friendly, attentive staff in a clean, attractive environment with engaging activities and good dining.
The Waterford at Colby costs
The Waterford at Colby reviews
The Waterford at Colby images
River Run Assisted Living
Wisconsin Rapids, WI
Caring staff and a pleasant, convenient environment.
River Run Assisted Living costs
River Run Assisted Living reviews
River Run Assisted Living images
Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
