Information last verified:
1600 North Chestnut Avenue, Marshfield, WI 54449
For more information about senior living options: (844) 490-3973
The institution is regarded as the best in the state, with staff who are highly knowledgeable and very professional. Nikki (OT) and other staff members are described as angels, showing exceptional kindness and care. Dr. Hoppe is recognized for offering true kindness and understanding. Norwood is credited with saving the reviewer’s life, reflecting life-saving care. The staff, including nurses and a social worker, are qualified and have done wonders with the reviewer’s brother, with positive behavioral changes evident. The facility helped the patient relearn walking and running after a traumatic brain injury, demonstrating effective rehabilitation.
They allege racial discrimination by multiple staff, with barely any investigation and serious medical risk as a result. They claim they were misdiagnosed with bipolar/shizophrenia and gaslit because they are Asian. They report a family member was refused ER care despite severe pain and dangerous symptoms, leading to near-fatal consequences. They describe the facility as unsafe and unsanitary, with HIPAA violations and patient names visible on a public board. They say the staff were unprofessional and unhelpful, failing to address concerns and not performing timely checks. They accuse the billing practices of negligence, including double-billing and unfair charges despite insurance coverage. They recount a loved one’s belongings being misplaced, rights violated, and a patient suicide after release, blaming the facility. They characterize the overall communication as horrible and the staff as consistently not listening.Bridgeway in Marshfield is best suited for families that prioritize access to skilled clinicians and aggressive rehabilitation when needed, and who are prepared to advocate actively for their loved one. The strongest draw is a cadre of knowledgeable, professional staff and therapists who can drive meaningful recovery in the right cases. When care goes well, the experience can feel appropriately clinical and focused, with specific team members highlighted as true positives. Yet these positives sit alongside a chorus of deeply troubling reports that impair trust in the facility’s overall safety and responsiveness.
Those who should consider alternatives are families that cannot tolerate recurring concerns about privacy, safety, and patient rights. Several reviews raise red flags about HIPAA practices, unsanitary conditions, and a perceived lack of accountability when problems surface. There are alarming claims of delayed medical decisions, including incidents where ER transfers were resisted or postponed in ways that endangered residents. For families seeking a consistently respectful environment, transparent communication, and reliable protection of personal health information, other options will likely feel more dependable.
The core pros, clinical expertise, disciplined care, and tangible rehab gains, partly offset the main cons, but not enough to erase risk. When staff exhibit genuine empathy and high professional standards, residents can advance medically and functionally, sometimes dramatically. Specific individuals are remembered for their kindness and capability, such as therapists and clinicians who helped with movement, recovery from injury, or challenging diagnoses. These bright spots demonstrate that Bridgeway can deliver competent medical management and rehabilitative progress, but they are unevenly distributed and frequently shadowed by complaints about how care is administered, documented, and communicated.
The most serious negatives center on safety, privacy, and responsiveness. Reports describe HIPAA violations and public exposure of patient information, cold and unsanitary environments, and a culture where advocacy is met with resistance or dismissal. Allegations of misdiagnosis, gaslighting, and neglect in urgent situations paint a troubling picture for families weighing long-term placement. Additional concerns include inconsistent or inadequate communication, inconsistent therapist or nursing coverage, and disputes over patient belongings or billing practices. Taken together, these issues create a risk profile that makes Bridgeway a less reliable fit for families that demand consistent safety and dignity in daily life.
For families evaluating Bridgeway, practical steps matter. Schedule a full tour focused on patient rooms, sanitation routines, and the privacy of patient areas. Ask for recent incident reports and a transparent explanation of how complaints are investigated, including timelines and outcomes. Verify the ER transfer process and ensure there is a clear escalation path for medical concerns. Request a meeting with administration and the director of care to review patient-rights protections, staffing ratios, and the approach to therapy goals. Bring a family advocate or social worker to conversations to document commitments and hold the facility accountable.
In the end, Bridgeway offers meaningful rehab potential when clinical teams function at peak performance, but systemic concerns around safety, privacy, and communication cannot be overlooked. For families whose priority is unwavering safety and consistent, respectful treatment, alternatives with stronger track records in patient rights enforcement and facility hygiene should be seriously compared. If choosing Bridgeway, enter with a plan to supervise, document, and escalate promptly, and be prepared to pivot if the environment fails to meet basic expectations of dignity and safety.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bridgeway in Marshfield, WI is a well-equipped assisted living community that offers both Board and Care Home as well as Skilled Nursing Facility services. Residents can enjoy a range of amenities including a spacious dining room, fully furnished accommodation, access to a beautiful garden, housekeeping services, and move-in coordination for a hassle-free transition. For connectivity needs, the community provides telephone and Wi-Fi/high-speed internet services.
With a focus on providing comprehensive care, Bridgeway offers assistance with daily activities such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure residents receive the necessary medical attention. The community caters to individuals with special dietary restrictions by offering meals prepared according to diabetes diet protocols and other special dietary requirements.
Transportation arrangements for medical appointments are also provided to ensure residents have seamless access to healthcare facilities. In terms of leisure activities, Bridgeway has scheduled daily activities for residents to participate in and socialize. Additionally, the community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Overall, Bridgeway in Marshfield is an assisted living community that prioritizes the comfort and well-being of its residents by offering various amenities and care services while being situated in close proximity to essential facilities and recreational venues.
Bridgeway is located at 1600 North Chestnut Avenue, Marshfield, WI 54449 in Wood County, Wisconsin
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