Information last verified:
1000 North Oak Avenue, Marshfield, WI 54449
For more information about senior living options: (844) 490-3973
The nurses are absolutely wonderful throughout the clinic. The staff are great and the healthcare team is highly regarded. The staff are helpful from the moment you arrive. The care provided is excellent and on schedule; the staff are kind, concerned, and well equipped. The nursing staff on the palliative care floor is amazing. The staff were very compassionate during a difficult time. The doctors are always friendly, helpful, and caring, and they listen to patients. The service and care are great; the staff are friendly and professional.
They were placed on a year-long waiting list for a necessary pediatric assessment, only to have the appointment canceled less than three weeks before and the provider no longer seeing patients at the scheduled location. They describe extremely poor communication, accountability, and compassion in children’s healthcare. They felt this reflected ongoing issues in the healthcare system and that it was the final straw for their family. They found navigating the hospital and parking to be confusing and stressful on first visit. They experienced a billing dispute where a small bill was paid, then a claim that it was unpaid, with a check issued to an estate and no way to reissue it. They waited excessively long for a doctor and left with a rushed, unsatisfactory visit. They encountered a doctor who was cold, accusatory, and refused to explain test results. They endured a serious postoperative complication with massive bills and collections, harming their finances. They faced condescending nurseline interactions and unhelpful billing staff, increasing frustration and distrust. They warned that chaotic billing practices and lack of transparency could have severe financial and personal consequences, advising others to avoid the facility.Marshfield Clinic Comfort And Recovery in Marshfield, Wisconsin is best suited for families that value a large, well-resourced hospital system with a strong nursing core and access to a broad range of specialists, including post-acute recovery, palliative care, and chronic-disease management. It’s a setting where complex needs can be coordinated under one umbrella, and where the nursing staff across units is frequently praised for attentiveness and compassion. The campus size supports a robust array of services, and several reviewers highlight positive experiences with skilled nurses, compassionate palliative care teams, and the availability of therapy services (PT/OT) that can support recovery goals. For families navigating serious medical events, rehabilitation timelines, or end-of-life care planning, this facility can be a reliable, if busy, hub that keeps care cohesive rather than splintered across disparate providers.
At the same time, attention should go to who may want to consider alternatives. If administrative friction, opaque billing practices, or navigation challenges on a sprawling campus weigh heavily, this community may feel burdensome. Several reviewers describe billing disputes, difficult communication with billing departments, and the sense that different teams “pass the buck” rather than own problems. Long waits in urgent care and appointment delays in some specialties also surface as deterrents, particularly for families seeking predictable scheduling. In those circumstances, competing systems with a reputation for smoother billing, clearer pricing, and easier wayfinding, such as smaller, more navigable hospitals or other regional networks, could offer a more straightforward experience with fewer administrative headaches.
The strongest proscenium for Marshfield Clinic Comfort And Recovery lies in the depth and quality of clinical care and bedside staffing. Nursing teams, especially on the palliative floor, are repeatedly described as compassionate and capable, and there’s broad evidence of real clinical wins, from successful post-op recoveries to well-coordinated specialty care. The facility’s size translates into real benefits: access to a wide spectrum of specialists, timely diagnostics, and the ability to stage complex care within one system rather than transferring between venues. For families facing serious conditions, the advantage of having a vast hospital network at hand, plus real human warmth from frontline staff, can offset the friction that sometimes accompanies a large, high-traffic institution. The aesthetic and functional elements, clean rooms, thoughtful outpatient therapy options, and some positive scheduling experiences, also contribute to a sense of reliability.
Yet the main cons cannot be ignored. Billing practices and customer service gaps loom large in several accounts, with mentions of unexpected charges, delayed callbacks, and collections on disputed balances. Navigational headaches on a large campus, confusing signage, and workflows that seem to move at the pace of a very busy system are cited as draining time and patience. Rushed or inconsistent encounters with some physicians, along with episodes of long wait times for appointments, also color the experience for many families. Taken together, these administrative and customer-service dimensions can overshadow even strong clinical performance, especially for households that need clear budgeting, upfront communication, and predictable visit rhythms.
Despite these drawbacks, the pros and cons can be weighed with a practical lens. For families needing high-level medical capability, the ability to access multiple specialists without leaving the network, and the reassurance of a robust nursing staff, the clinic’s advantages can meaningfully offset the administrative friction. The care teams’ demonstrated dedication, especially in palliative and post-acute contexts, offers emotional and clinical ballast during difficult periods. When care plans are coordinated and a point person is available to track progress across departments, the system’s complexity becomes a manageable, even beneficial, feature rather than a detraction. In essence, clinical excellence and comprehensive coverage are the fulcrums that keep this facility viable for the right user.
Decision-makers should enter with a concrete plan. Before committing, request a tour focused on the departments most relevant to the anticipated needs, and insist on meeting a patient advocate or liaison who can outline the billing process, explain common charges, and set expectations for communication timelines. Probe specific wait-time patterns in the critical specialties, and secure a named point of contact for scheduling and problem-solving. Confirm parking and signage directions, and ask about available navigational aids or shuttle services to minimize the campus maze. Bring up prior billing experiences openly and ask for a written, itemized forecast of typical costs, so surprise charges don’t erode trust. This is not merely a hospital visit; it is a long-term care relationship, and the clarity of that relationship matters most.
In the end, Marshfield Clinic Comfort And Recovery is a pragmatic choice for families with complex medical needs who place a premium on clinical depth and nursing warmth, and who are prepared to engage proactively with administrative processes. For those whose priorities include frictionless billing, unambiguous pricing, and effortless navigation, alternatives with simpler operating models may deliver a more streamlined experience. The facility earns its keep in the quality of its care teams and the breadth of its capabilities, yet it requires a willingness to manage the unavoidable administrative curveballs that come with a large-scale health system. When these conditions align, the community can be a trustworthy center for recovery, ongoing treatment, and compassionate end-of-life support, an anchor in a busy medical landscape.
20 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marshfield Clinic Comfort and Recovery in Marshfield, WI, is a welcoming assisted living community designed to provide residents with comfort, support, and a vibrant lifestyle. This thoughtfully appointed facility offers a range of amenities to enhance the quality of life for its residents. Enjoy cable or satellite TV, relax in the garden or outdoor spaces, and take advantage of a fully furnished environment complete with housekeeping services. A cozy kitchenette allows for personal meal preparation, while restaurant-style dining ensures nutritious meals are served according to individual preferences and dietary needs.
The community emphasizes comprehensive care services that include 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Dedicated staff members are available to manage medication and cater to special dietary restrictions. Additionally, the mental wellness program supports residents' emotional health through engaging activities.
Residents can participate in resident-run activities as well as scheduled daily programs that encourage social interaction and personal growth. The community is conveniently located near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
At Marshfield Clinic Comfort and Recovery, residents find not only a place to live but also a nurturing environment that promotes independence while providing essential support tailored to individual needs.
Marshfield Clinic Comfort And Recovery - Marshfield is located at 1000 North Oak Avenue, Marshfield, WI 54449 in Wood County, Wisconsin
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