Alden Estates Of Countryside in Jefferson, WI
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1130 Collins Road, Jefferson, WI 53549
For more information about senior living options: (844) 490-3973
Alden Estates' staff are outstanding in helping residents. Alyssa Held is outstanding in helping residents. The 400 Wing staff are phenomenal. The Therapy Team is amazing. CNAs always have smiles and treat residents with respect and dignity. Staff across nurses, CNAs, housekeepers, kitchen, transport, and front desk go above and beyond. Alyssa in admissions is caring and makes transitions easy. The facility is clean, and the rooms are private and homelike. The food is good with daily menus and alternatives.
They caution others to stay far away from Alden Estates. They describe the facility as poorly run and severely understaffed, leading to ongoing lapses in care. They report call lights going unanswered, delays in medications, and nurses slow to respond. They allege residents are left in urine, not bathed regularly, and not properly cared for. They accuse staff of disrespect, lack of empathy, privacy violations, and even racial bias. They claim the for‑profit corporate structure puts money before residents and urge oversight or closure.Alden Estates of Jefferson is best suited for families seeking a warm, rehab-forward environment where dedicated therapy teams and long-tenured aides deliver personalized attention in a home-like setting. The community tends to shine for residents who need short- to moderate-term rehabilitation after hospitalization, or who thrive on social engagement and daily activity programming that keeps memory and mobility skills sharp. The atmosphere feels intimate and caregiving-centric, with private rooms and a sense that staff genuinely treats residents like individuals with histories and preferences. It is a practical choice for families willing to stay actively involved, phone questions through to leadership, and monitor daily care to ensure consistency. Those seeking a hands-off placement where nursing oversight is guaranteed around the clock may find the experience stressful rather than soothing, and should look elsewhere.
Explicitly, alternatives should be considered for families prioritizing unflinching staffing reliability, predictable call-light responses, and rigorous medical supervision. Several reviews flag sustained understaffing, inconsistent med administration, and uneven attention across shifts, which translates into real safety concerns for residents with complex needs. For loved ones who require steady, 24/7 nursing coverage or those whose care plans hinge on immediate pain management and timely assistance with toileting, a different community with stronger day-to-day staffing ratios may be a safer fit. Families should not assume that “well-meaning staff” automatically equates to reliable care; when staffing levels dip, the risk of missed calls, delayed meds, and overlooked needs rises substantially. In such cases, a more consistently staffed facility, even if less warm, offers clearer expectations and fewer moments of uncertainty.
The upside in this community is unmistakable where therapy and human connection are the core differentiators. The therapy team is repeatedly praised for motivation, technique, and the ability to push residents toward meaningful progress. CNAs and nursing staff who stay steady on duty are described as patient, compassionate, and genuinely invested in dignity and comfort. The environmental strengths, clean, homelike rooms with private baths, welcoming common areas, and accessible social services, help residents feel seen and safe. When administrators and direct-care staff collaborate well, transitions from hospital to rehab, and from rehab to home, become smoother, and residents regain independence more confidently. The power of a supportive community culture cannot be understated, especially for families managing dementia, mobility limits, or multiple chronic conditions.
Yet the most persistent fault lines run through staffing and safety. A chorus of reviews documents chronic understaffing that manifests as long call-light waits, neglected personal care, and delayed symptom relief. Medication errors and gaps in routine monitoring recur, and several accounts describe incidents where basic needs, hydration, nutrition, personal hygiene, were inconsistently met. The concerns extend to discharge planning and wound or chronic-condition management, with troubling anecdotes about lapses in documentation, HIPAA-related privacy moments, and allegations of systemic neglect. In several cases, families report profound distress after noticing deterioration that felt preventable, and a few families describe experiences severe enough to prompt state-level scrutiny. The risk calculus is real: good days rely on reliable staffing, while bad days reveal the fragility of care when resources are stretched too thin.
Balancing the positives against the negatives requires a careful, no-nonsense lens. When therapy teams are engaged and staff members in the hallways exude warmth and competence, Alden Estates can deliver meaningful progress, dignity, and comfort that families cherish. However, the same facility that can produce bright, hopeful stories is also the site of frequent warnings from families who feel safety and quality have been compromised by understaffing and inconsistent care. The contrast is stark: there are outstanding nurses, therapists, and aides who uplift residents; there are also troubling patterns that erode trust and raise legitimate questions about risk. For families willing to advocate, document, and participate in care conferences, the positives can be realized, but the margins between excellent care and distressing episodes are uncomfortably thin.
The bottom-line guidance is practical and direct. Use a multi-point due diligence approach before committing: request current staffing ratios by shift, ask for concrete response-time data for call lights, and probe the facility’s med-management protocols, including how PRN and scheduled medications are reconciled. Review recent state inspection findings and ask for a management plan that addresses any cited deficiencies. Schedule multiple tours at different times, speak with frontline staff, and, if possible, talk to current residents’ families about recent experiences. Demand transparency on discharge planning and post-acute coordination, especially for wound care, diabetes management, or dementia care. If the family cannot sustain a high level of oversight or if the emphasis is safety, predictability, and consistently timely care, exploring alternatives is prudent. For families drawn to the warmth of a connected, therapy-enabled community and prepared to stay actively involved, Alden Estates remains a viable option, just one that requires vigilant governance and clear expectations to realize its potential.
111 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alden Estates of Countryside in Jefferson, WI is a premier assisted living community that provides an exceptional quality of life for its residents. With a wide range of amenities and care services, our community offers a supportive and comfortable environment for seniors to thrive.
For those looking to maintain their personal appearance, our beauty salon is available for all grooming needs. Residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished private rooms. Our community operated transportation ensures that residents can easily get around town for errands or appointments.
Staying connected with loved ones and the world is made easy with our computer center and Wi-Fi/high-speed internet access. Delicious meals are served in our elegant dining room with restaurant-style dining, accommodating special dietary restrictions. A small library is available for those who love reading and relaxation.
Maintaining physical fitness is important at Alden Estates of Countryside, which is why we have a fitness room and outdoor space for residents to exercise and enjoy the fresh air. For those who enjoy gaming activities, our gaming room provides entertainment options.
Our dedicated staff offers housekeeping services to ensure that residents' living spaces are clean and comfortable. Move-in coordination services make transitioning into our community seamless. Private bathrooms provide convenience and privacy.
When it comes to care services, we prioritize the well-being of each resident with 24-hour call systems in place for emergencies and round-the-clock supervision. Assistance with daily activities such as bathing, dressing, transfers, meal preparation, medication management, and special dietary restrictions are provided by our trained staff. We also offer specialized care for individuals with diabetes through personalized diet plans.
Mental wellness programs aim to support the emotional well-being of our residents with engaging activities designed to stimulate the mind. Transportation arrangements are available for non-medical purposes as well as getting residents to doctors' appointments.
At Alden Estates of Countryside, staying socially active is made easy through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals to provide easy access to essential amenities and services.
Join our welcoming community at Alden Estates of Countryside to experience superior assisted living care in a comfortable and enriching environment.
Alden Estates Of Countryside is located at 1130 Collins Road, Jefferson, WI 53549 in Jefferson County, Wisconsin
Alden Estates Of Countryside on seniors.fyi includes 9 photos including images showing landscaping, interior, building, outdoors, outdoor, patio, garden, dining, and more.
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