Lilac Springs Assisted Living

Pros

• The community has some good qualities that were highlighted during the tour.
• The representative who conducted the tour was pleasant and informative.
• It is a great place to work and meet wonderful people, indicating a positive workplace environment.
• The director was actively engaged with residents during lunchtime, showcasing involvement in the community.

Cons

• The new owner and manager are described as very unprofessional and unsuitable for running a care facility.
• A resident with dementia was found inappropriately dressed and in unsanitary conditions, raising concerns about the staff's care.
• The management reacted negatively towards both the resident and family members regarding behavioral issues related to confusion.
• A request for basic medical supplies, such as a band-aid, went unmet, forcing the family to purchase their own.
• The management exhibited erratic behavior by calling the police when questioned about a monthly rate increase.
• The facility failed to notify the family when a resident fell and was sent to the hospital; they only learned of it from the hospital itself.
• Staff members were characterized as untrained and unfriendly.

Review

The experiences shared by individuals regarding a particular care facility offer a stark contrast between the negative and positive aspects of the environment, with significant implications for caregivers, residents, and their families. One review delves deeply into the distressing realities faced within the facility, particularly through the lens of a family member with dementia. The reviewer expresses profound dissatisfaction with both the management and staff. The overarching theme of unprofessionalism permeates their account, revealing an alarming lack of adequate care for vulnerable residents.

A critical incident highlighted in this review revolves around the caregiver's neglectful actions towards residents who require heightened attention and compassion. The individual’s brother, suffering from dementia, was found multiple times in yesterday's clothes, illustrating a failure to ensure basic hygiene standards were maintained. Compounding this issue was the distress experienced by both the reviewer and her brother when caregivers responded negatively to behavioral symptoms associated with his condition. This reaction not only disrespected his dignity but also exacerbated his confusion during moments of vulnerability.

The situation worsened when caregivers reportedly refused to provide simple medical supplies such as bandaids for minor injuries, forcing family members to procure these essentials independently from local stores like Walgreens. Moreover, there was an alarming communication breakdown when the brother fell and required hospitalization; instead of being promptly informed by the facility as one would expect from a place designed to care for seniors or individuals with special needs, it was actually the hospital that alerted family members about the incident. Such lapses raise serious concerns about staff training and preparedness in emergency situations.

On another note, amidst this narrative pointing out fundamental issues within one community’s caregiving approach emerged feedback on potentially more suitable alternatives for care providers. A different individual described their visit to another community facility where they experienced a contrasting atmosphere despite having initial reservations about caregiver benefits such as healthcare coverage. This search for better quality care signifies how crucial transparency regarding employee benefits is viewed by prospective residents or their families.

During their visit at lunchtime—an integral part of any communal living experience—the reviewer observed an engaged director tending to residents in the dining room while touring with a representative who exuded positivity throughout early interactions. These observations offered glimmers of hope amid unsettling reviews about other facilities nearby by showing that attentive staff capable of providing better interpersonal dynamics can impact overall resident satisfaction significantly.

Ultimately, these reviews candidly illustrate not just deficiencies within specific facilities' operational practices but also reflect broader themes concerning elder care environments at large. Families increasingly seek assurance that their loved ones are treated respectfully and compassionately while receiving all necessary services—including timely medical attention—demonstrating that professionalism among staff should be non-negotiable in settings dedicated to nurturing those most in need of specialized support. The unease expressed alongside rare hopeful sentiments emphasizes how vital it is for communities involved in caregiving to engage thoughtfully—not only with their staff but also with families entrusting them with loved ones’ daily lives—leading prospective clients toward making safer choices based on concrete evidence rather than fleeting impressions alone.

Located in the charming town of Lake Mills, Wisconsin, this area offers a variety of amenities for seniors looking to settle down in a peaceful and inviting community. With several restaurants nearby such as Lake Mills Family Restaurant and El Mariachi Mexican Restaurant, residents can enjoy delicious meals close to home. For medical needs, there are reputable physicians and pharmacies within a short distance, including Watertown Regional Medical Center - Lake Mills Clinic. In terms of recreational activities, there are beautiful parks like Korth Park and Tensfeldt Park nearby for leisurely strolls or picnics. Additionally, there are places of worship such as Wels and St Mark's Lutheran Church for spiritual fulfillment. For entertainment options, the Highway 18 Drive In Theater is a popular spot for movie nights. Overall, this part of Lake Mills offers a tranquil environment with convenient access to essential services for seniors looking to enjoy their retirement years in a welcoming community.

Restaurants

• Lake Mills Family Restaurant (0.2 miles)
• Tyranena Brewing Company (0.3 miles)
• El Mariachi Mexican Restaurant (0.5 miles)
• Jimmy John's (0.6 miles)
• Sportsman S Pub On The (0.6 miles)
• Grill (1.1 miles)
• Crawfish Junction (2.9 miles)

Physicians

• Watertown Regional Medical Center - Lake Mills Clinic (0.3 miles)
• Dr Stork William (0.4 miles)
• Fort Health Care - Lake Mills Clinic (0.5 miles)
• Fort HealthCare Jefferson (6.6 miles)
• Oral And Maxillofacial Surgery Associates (6.7 miles)
• Three Oaks Health (6.8 miles)
• Rebecca Gallagher MD (6.8 miles)

Transportation

• U-Haul Neighborhood Dealer (0.4 miles)
• U-Haul Neighborhood Dealer (8.2 miles)
• U-Haul (9.1 miles)

Pharmacies

• Home Town Pharmacy (0.4 miles)
• Walgreens (0.6 miles)
• The Drug Store (7.2 miles)
• Zimbric Pharmacy (8.3 miles)
• Zimbrick Pharmacy (8.3 miles)
• Home Town Pharmacy (8.8 miles)
• Deerfield Hometown Pharmacy (9.2 miles)

Hospitals

• Fort Memorial Hospital Add to Favorites (0.5 miles)
• Dean Health Systems (10.8 miles)
• Fort Atkinson Health Care Center (10.9 miles)
• Baird Group (10.9 miles)
• Fort Hospital ICU (11.1 miles)

Parks

• Sandy Beach Playground (1.6 miles)
• Korth Park (2.4 miles)
• Jefferson County Fair Park (6.3 miles)
• Goose Lake State Wildlife Area (7.6 miles)
• Tensfeldt Park (8 miles)
• Village Square (8.3 miles)
• Deerhaven Park (9.8 miles)

Places of Worship

• Wels (3.1 miles)
• Crossroads Community Church (6.5 miles)
• Risen Christ Holy Spirit Church (6.7 miles)
• St John The Baptist Catholic School (7.2 miles)
• St Mark's Lutheran Church (7.4 miles)
• Trinity Bell Choir (10.9 miles)
• River Valley Alliance Church (11 miles)

Theaters

• Highway 18 Drive In Theater (5.9 miles)

Cafes

• Starbucks (7 miles)
• Rivers Edge Market & Café (7.4 miles)
• CC Sandwiches (7.9 miles)