Eagle Pointe

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  • Interior

    A spacious dining area with wooden ceilings, large windows, and decorative lighting.
  • Outdoors

    Sign for Eagle Pointe with landscaping and building in the background on a sunny day.
  • Decor

    A hospital room featuring a bed, television, and window with outside view.
  • Living Room

    A cozy living room with comfortable seating and warm lighting.
  • Building

    A building entrance with a landscaped pathway under a clear blue sky.
  • Architecture

    Aerial view of a building with surrounding greenery and a parking lot.
  • Bedroom

    A well-equipped hospital room with a single bed and modern amenities.
  • Trees

    A picturesque garden with a white gazebo surrounded by lush greenery and outdoor seating.
  • Dining

    An empty dining room with tables and chairs, featuring floral centerpieces and an American flag in the corner.
  • Kitchen

    A modern kitchen with white cabinets and stainless steel appliances.
  • Television

    A cozy computer room with multiple workstations, featuring computers on desks, flower decorations, and a wall-mounted television.

Eagle Pointe

1600 27Th Street, Parkersburg, WV 26101

For more information about senior living options: (844) 490-3973

2.7 from 7 reviews
5 stars
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4 stars
0
3 stars
0
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1 stars
4

Skilled Nursing Facility

Overall Review of Eagle Pointe

Pros

  • pro The staff at Eagle Pointe are extremely friendly and provide a caring environment for residents.
  • pro There is a good number of staff available to assist residents, ensuring they receive attention and care.
  • pro The Director of Nursing is knowledgeable, and the addition of Nurse Practitioners enhances the quality of care.
  • pro The facility offers multiple dining rooms, with food that many visitors found appealing.
  • pro Activities provided for residents include community trips, contributing to an engaging atmosphere.
  • pro Residents in the cottage unit experience a home-like setting and form close bonds with each other and the staff.
  • pro Families appreciate being kept informed about their loved ones' care and well-being at Eagle Pointe.
  • pro There have been positive strides in the facility's overall rating, reflecting improvements made by the management team.

Cons

  • pro The facility has a strong odor that is unpleasant.
  • pro There are reports of inadequate staffing, leading to neglect and lack of attention for residents.
  • pro Residents have experienced confusion regarding medication administration, with instances of wrong or no medications given.
  • pro Food served is described as repulsive and poorly prepared, with incidents of undercooked meals reported.
  • pro Communication from staff is poor; they often lack knowledge about patients and fail to provide timely information to families.
  • pro Emergency situations were mishandled, including a resident being found unresponsive without appropriate action taken by staff.
  • pro Families faced obstacles in accessing necessary paperwork for their loved ones' care and discharge planning.
  • pro There are complaints about broken equipment, such as wheelchairs, which further compromised care quality.

Review

Eagle Pointe nursing home has garnered mixed reviews from visitors and residents? families, showcasing a spectrum of experiences that highlight both commendable aspects and significant concerns regarding the care provided. Some reviewers praised the facility for its friendly staff and the overall atmosphere, indicating that many employees were accommodating and professional. Several visitors commented on the various activities offered to residents, including community trips, therapy sessions, and multiple dining options that appeared above average in quality. The cleanliness of the facility was also noted positively by some, along with the reported addition of Nurse Practitioners to enhance patient care.

However, contrasting these favorable impressions are numerous alarming accounts that raise serious questions about the quality of care at Eagle Pointe. Several family members recounted distressing experiences involving neglect and inadequate medical attention. One particularly harrowing account described a resident who was left without adequate medication or proper supervision during a night shift?an occurrence marked by chaos when another patient intruded into their room in distress. This incident exemplifies what multiple reviewers described as staffing issues; claims of being understaffed seem prevalent throughout their feedback.

The food served at Eagle Pointe received poor marks from several reviewers, who claimed it was subpar at best. Descriptions included unappetizing meals that lacked proper preparation; one reviewer cited an instance where they witnessed raw spaghetti served to residents. Complaints about meal quality were often coupled with narratives indicating that residents experienced hunger due to insufficient dietary provisions or delays in serving meals. These accounts suggest a critical need for improvement in culinary services within this facility, as diet is integral to recovery and overall health.

In addition to complaints regarding sustenance, multiple families expressed concern over communication issues within the nursing home?s staff hierarchy. Reviewers indicated frustration due to inconsistent information relayed by staff members regarding their loved ones' conditions or treatment plans. Questions posed to nurses frequently required consultation with multiple personnel before responses could be gathered?a sign of disorganization that can lead to anxiety among families concerned for their loved ones' well-being.

Another troubling theme emerged from accounts of inadequate emergency responses when urgent situations arose. Instances where family members found their loved ones unresponsive raised alarms about oversight and safety protocols within the facility. There were reports of malnutrition and dehydration among patients attributed directly to lapses in care management at Eagle Pointe?a stark contrast to claims made by some reviewers celebrating attentive caregiving practices.

Despite these glaring shortcomings highlighted across various reviews, there were also positive narratives emerging from specific areas of Eagle Pointe?s operations?particularly concerning specialized units like "the cottage." Families noted a more intimate setting there, filled with compassion and personalized attention towards residents who seemed happier in this environment compared to others within the nursing home itself. Staff interactions characterized by genuine warmth helped foster a supportive community among residents who referred to each other affectionately as ?sisters.?

In conclusion, while some commendable aspects exist at Eagle Pointe nursing home?such as friendly staff interactions and supportive environments within certain units?the overwhelming volume of negative feedback suggests dire needs for systemic changes aimed at improving overall patient care standards. Families navigating choices for long-term care facilities should weigh such factors heavily alongside any positive observations shared through individual testimonials when considering Eagle Pointe?s suitability for their loved ones? needs.

Features

Housing

  • 164 resident community capacity 164 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Eagle Pointe in Parkersburg, WV offers a vibrant and comfortable living environment for seniors in need of assisted living support. Our community features a range of amenities designed to enhance the quality of life for our residents.

For those looking to maintain their appearance, we have an on-site beauty salon where residents can receive professional hair and nail services. Our spacious apartments come fully furnished and include private bathrooms, allowing residents to enjoy privacy and independence. Residents can also take advantage of our housekeeping services to ensure a clean and tidy living space.

We understand the importance of providing a well-rounded dining experience, which is why we offer restaurant-style dining with special dietary restrictions catered to. Our kitchenette is perfect for those who prefer to prepare their own meals or snacks. Additionally, our caring staff can assist with medication management, diabetes diets, and meal preparation.

Keeping active and engaged is important at any age, which is why we offer a variety of activities and programs tailored to the interests of our residents. From fitness programs and planned day trips to resident-run activities and scheduled daily events, there is always something enjoyable happening at Eagle Pointe.

Our convenient location ensures that residents have easy access to essential services nearby. With numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals in close proximity, our community provides convenience and peace of mind.

At Eagle Pointe in Parkersburg, WV, we strive to create a supportive environment where seniors can thrive while receiving the assistance they need.

Nearby Places of Interest

This part of Parkersburg, West Virginia offers convenient access to a variety of essential amenities for senior living. With multiple pharmacies located within close proximity, obtaining medications and healthcare supplies is easily accessible. Numerous physicians' offices are also nearby, ensuring prompt medical care. A selection of restaurants provides dining options for every taste, while parks offer opportunities for outdoor recreation and relaxation. Various places of worship cater to different spiritual needs, while hospitals and healthcare facilities are readily available for any medical emergencies. Transportation services are accessible for travel needs, and cafes offer cozy spots to socialize and enjoy a cup of coffee. Overall, this area provides a well-rounded community with essential services that cater to the needs of seniors looking for a comfortable and convenient living environment in Parkersburg.

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.9 miles)
  • Cox Family Pharmacy (1.1 miles)
  • Rite Aid (2.1 miles)
  • CVS Pharmacy (2.6 miles)
  • Fruth Pharmacy (3 miles)
  • Dutton Pharmacy (3.4 miles)

Physicians

  • Dr Lantz (0.5 miles)
  • Parkersburg Neurological Associates (0.7 miles)
  • Camp Hearing Aid Center (0.7 miles)
  • Cornerstone Health Care (0.9 miles)
  • River Valley Medicine & Pediatrics (1 miles)
  • Retina Consultants (1.1 miles)
  • Parkersburg Orthopedic Associates (1.1 miles)

Restaurants

  • North End Tavern (0.5 miles)
  • Pizza Hut (0.6 miles)
  • Wendy's (0.6 miles)
  • Hardee's (0.9 miles)
  • Bob Evans (0.9 miles)
  • Wendy's (0.9 miles)
  • Taco Bell (0.9 miles)

Parks

  • Parkersburg City Park (0.6 miles)
  • Fort Boreman Park (2.3 miles)
  • Jackson Memorial Park (3.1 miles)
  • Civitan Park (3.2 miles)

Places of Worship

  • End Time Harvest Full Gospel (0.8 miles)
  • Seventh-Day Adventist Church (0.9 miles)
  • Liberty Street Church of God (0.9 miles)
  • Calvary Temple Evangelical Church (1.4 miles)
  • Zion Baptist Church (1.6 miles)
  • Saint Francis Xavier Parish Center (1.7 miles)
  • Sunrise Baptist Church (1.7 miles)

Hospitals

  • River Valley Medicine & Pediatrics (1 miles)
  • William Paul Tomlinson MD (1.1 miles)
  • Camden Clark Community Comprehensive Cancer Center (1.7 miles)
  • Physicians Outpatient Surgery Center (3.7 miles)

Transportation

  • Budget Truck Rental (1 miles)
  • U-Haul Neighborhood Dealer (3.5 miles)

Cafes

  • The Daily Grind (1.6 miles)
  • CrazyCakeCafe (3.2 miles)

Theaters

  • Regal Grand Central Mall (1.8 miles)

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