Eagle Pointe

Pros

• The staff at Eagle Pointe are extremely friendly and provide a caring environment for residents.
• There is a good number of staff available to assist residents, ensuring they receive attention and care.
• The Director of Nursing is knowledgeable, and the addition of Nurse Practitioners enhances the quality of care.
• The facility offers multiple dining rooms, with food that many visitors found appealing.
• Activities provided for residents include community trips, contributing to an engaging atmosphere.
• Residents in the cottage unit experience a home-like setting and form close bonds with each other and the staff.
• Families appreciate being kept informed about their loved ones' care and well-being at Eagle Pointe.
• There have been positive strides in the facility's overall rating, reflecting improvements made by the management team.

Cons

• The facility has a strong odor that is unpleasant.
• There are reports of inadequate staffing, leading to neglect and lack of attention for residents.
• Residents have experienced confusion regarding medication administration, with instances of wrong or no medications given.
• Food served is described as repulsive and poorly prepared, with incidents of undercooked meals reported.
• Communication from staff is poor; they often lack knowledge about patients and fail to provide timely information to families.
• Emergency situations were mishandled, including a resident being found unresponsive without appropriate action taken by staff.
• Families faced obstacles in accessing necessary paperwork for their loved ones' care and discharge planning.
• There are complaints about broken equipment, such as wheelchairs, which further compromised care quality.

Review

Eagle Pointe nursing home has garnered mixed reviews from visitors and residents? families, showcasing a spectrum of experiences that highlight both commendable aspects and significant concerns regarding the care provided. Some reviewers praised the facility for its friendly staff and the overall atmosphere, indicating that many employees were accommodating and professional. Several visitors commented on the various activities offered to residents, including community trips, therapy sessions, and multiple dining options that appeared above average in quality. The cleanliness of the facility was also noted positively by some, along with the reported addition of Nurse Practitioners to enhance patient care.

However, contrasting these favorable impressions are numerous alarming accounts that raise serious questions about the quality of care at Eagle Pointe. Several family members recounted distressing experiences involving neglect and inadequate medical attention. One particularly harrowing account described a resident who was left without adequate medication or proper supervision during a night shift?an occurrence marked by chaos when another patient intruded into their room in distress. This incident exemplifies what multiple reviewers described as staffing issues; claims of being understaffed seem prevalent throughout their feedback.

The food served at Eagle Pointe received poor marks from several reviewers, who claimed it was subpar at best. Descriptions included unappetizing meals that lacked proper preparation; one reviewer cited an instance where they witnessed raw spaghetti served to residents. Complaints about meal quality were often coupled with narratives indicating that residents experienced hunger due to insufficient dietary provisions or delays in serving meals. These accounts suggest a critical need for improvement in culinary services within this facility, as diet is integral to recovery and overall health.

In addition to complaints regarding sustenance, multiple families expressed concern over communication issues within the nursing home?s staff hierarchy. Reviewers indicated frustration due to inconsistent information relayed by staff members regarding their loved ones' conditions or treatment plans. Questions posed to nurses frequently required consultation with multiple personnel before responses could be gathered?a sign of disorganization that can lead to anxiety among families concerned for their loved ones' well-being.

Another troubling theme emerged from accounts of inadequate emergency responses when urgent situations arose. Instances where family members found their loved ones unresponsive raised alarms about oversight and safety protocols within the facility. There were reports of malnutrition and dehydration among patients attributed directly to lapses in care management at Eagle Pointe?a stark contrast to claims made by some reviewers celebrating attentive caregiving practices.

Despite these glaring shortcomings highlighted across various reviews, there were also positive narratives emerging from specific areas of Eagle Pointe?s operations?particularly concerning specialized units like "the cottage." Families noted a more intimate setting there, filled with compassion and personalized attention towards residents who seemed happier in this environment compared to others within the nursing home itself. Staff interactions characterized by genuine warmth helped foster a supportive community among residents who referred to each other affectionately as ?sisters.?

In conclusion, while some commendable aspects exist at Eagle Pointe nursing home?such as friendly staff interactions and supportive environments within certain units?the overwhelming volume of negative feedback suggests dire needs for systemic changes aimed at improving overall patient care standards. Families navigating choices for long-term care facilities should weigh such factors heavily alongside any positive observations shared through individual testimonials when considering Eagle Pointe?s suitability for their loved ones? needs.

This part of Parkersburg, West Virginia offers convenient access to a variety of essential amenities for senior living. With multiple pharmacies located within close proximity, obtaining medications and healthcare supplies is easily accessible. Numerous physicians' offices are also nearby, ensuring prompt medical care. A selection of restaurants provides dining options for every taste, while parks offer opportunities for outdoor recreation and relaxation. Various places of worship cater to different spiritual needs, while hospitals and healthcare facilities are readily available for any medical emergencies. Transportation services are accessible for travel needs, and cafes offer cozy spots to socialize and enjoy a cup of coffee. Overall, this area provides a well-rounded community with essential services that cater to the needs of seniors looking for a comfortable and convenient living environment in Parkersburg.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.9 miles)
• Cox Family Pharmacy (1.1 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Fruth Pharmacy (3 miles)
• Dutton Pharmacy (3.4 miles)

Physicians

• Dr Lantz (0.5 miles)
• Parkersburg Neurological Associates (0.7 miles)
• Camp Hearing Aid Center (0.7 miles)
• Cornerstone Health Care (0.9 miles)
• River Valley Medicine & Pediatrics (1 miles)
• Retina Consultants (1.1 miles)
• Parkersburg Orthopedic Associates (1.1 miles)

Restaurants

• North End Tavern (0.5 miles)
• Pizza Hut (0.6 miles)
• Wendy's (0.6 miles)
• Hardee's (0.9 miles)
• Bob Evans (0.9 miles)
• Wendy's (0.9 miles)
• Taco Bell (0.9 miles)

Parks

• Parkersburg City Park (0.6 miles)
• Fort Boreman Park (2.3 miles)
• Jackson Memorial Park (3.1 miles)
• Civitan Park (3.2 miles)

Places of Worship

• End Time Harvest Full Gospel (0.8 miles)
• Seventh-Day Adventist Church (0.9 miles)
• Liberty Street Church of God (0.9 miles)
• Calvary Temple Evangelical Church (1.4 miles)
• Zion Baptist Church (1.6 miles)
• Saint Francis Xavier Parish Center (1.7 miles)
• Sunrise Baptist Church (1.7 miles)

Hospitals

• River Valley Medicine & Pediatrics (1 miles)
• William Paul Tomlinson MD (1.1 miles)
• Camden Clark Community Comprehensive Cancer Center (1.7 miles)
• Physicians Outpatient Surgery Center (3.7 miles)

Transportation

• Budget Truck Rental (1 miles)
• U-Haul Neighborhood Dealer (3.5 miles)

Cafes

• The Daily Grind (1.6 miles)
• CrazyCakeCafe (3.2 miles)

Theaters

• Regal Grand Central Mall (1.8 miles)