Eagle Point

Pros

• The staff are incredible and very compassionate.
• They take great care of residents during recovery.
• The facility is clean and thoughtfully decorated for the seasons.
• The dining hall offers amazing views.
• It is a top-notch facility staffed by caring professionals.
• The physical therapy team is wonderful.
• There are plenty of activities for residents.
• Residents are treated with love, care, and dignity.

Cons

• The facility is terrible.
• The patient lost 20 pounds, left with an infection, and is now hospitalized.
• The food is terrible.
• Only one nurse seemed to truly care about her.
• They didn't do anything for her while she was there.
• The front desk yelled at the delivery person about a strict no-camera policy.
• The reviewer calls the place a joke and would not bring a deceased person there.
• The doctor took the dad off all meds and didn't tell anyone, and it took months to recover.

Review

Across the accounts, Eagle Pointe emerges as a place where care is widely praised by many families, while a few troubling experiences stand out as stark counterpoints. On the whole, several reviewers highlight a welcoming atmosphere, attentive staff, and a strong commitment to recovery and daily quality of life. A common thread among the positive notes is a sense that the team genuinely cares for residents and goes the extra mile to support both patients and their families.

Many reviewers center their praise on the people who work there. One family describes the staff as "so nice," with their brother receiving steady, compassionate attention throughout his recovery. The physical therapy team is singled out for its effectiveness and encouragement, with the patient reportedly enjoying his time during rehabilitation. Another reviewer calls the staff "incredible" and "very compassionate," emphasizing the care provided to a loved one as he moves along the road to recovery. The sentiment is echoed by those who note a clean facility and even seasonal decorations - an attention to ambience that some families feel helps create a more uplifting environment for those in recovery. The dining hall is described as having especially pleasant views, a small but meaningful detail that contributes to a positive overall impression for many visitors and residents.

Beyond individual interactions, other statements portray Eagle Pointe as a high-quality, well-run facility. One reviewer terms it a "top notch facility" with "excellent, caring professionals," suggesting a consistency of care across staff. A separate account lauds the campus for being clean and well-kept, and for offering a range of activities that engage residents. In these narratives, families feel reassured by the level of attention and the sense that staff treat patients with dignity and empathy, reinforcing trust in the care environment.

However, not all experiences are uniformly positive. A number of reviewers recount serious concerns that stand in sharp contrast to the favorable portrayals. One account describes a terrible experience with a family member who required rehab but allegedly did not receive adequate attention, resulting in weight loss, an infection, and subsequent hospitalization. The reviewer harshly characterizes the facility as failing to provide necessary care and notes that only one nurse appeared to show genuine concern, prompting the family to remove their loved one and vow not to return. The call for visiting and monitoring loved ones more regularly is a clear takeaway from this perspective, highlighting perceived gaps in care and communication.

Another complaint centers on a policy-related conflict. A door-to-door delivery driver reports being yelled at by the front desk over a "strict no camera policy," with the policy framed as protecting patients, medications, and charts. The driver's account questions what might be being hidden behind such stringent restrictions, suggesting a broader concern about transparency and trust within the facility. While this is a different lens from clinical care, it nevertheless contributes to a sense of unease for families and outsiders trying to understand how the facility handles privacy and documentation.

In one positive contrast, a reviewer who compared facilities notes that their elderly mother moved from several other facilities deemed less well run, and found Eagle Pointe to be much nicer and cleaner with more activities for residents. This account also highlights a dedicated rooming strategy for Alzheimer's and dementia care, with a sealed-off wing that allows residents with higher cognitive function to move about more freely without concerns about wandering into others' rooms or belongings. The reviewer emphasizes that the approach supports independence while reducing risk, a point that resonates with families seeking balance between safety and autonomy.

A companion positive sentiment centers on the emotional warmth of the staff toward family members. One reviewer recounts that the facility "treats my brother and sister-in-law with as much love and care as possible," noting that staff members listen attentively and treat loved ones with dignity. A small gripe is noted - missing the NFL and Western channels - but this is framed as a minor, almost whimsical inconvenience in the context of otherwise strong care.

Even within the more favorable narratives, there are reports of isolation-positive experiences. A reviewer who spent 15 days there describes the team as "awesome," with daily visits from physical and occupational therapists, as well as attentive nurses and doctors. In this account, the facility feels cohesive and responsive, with a culture of communication and hands-on help that makes recovery and daily living more manageable for the resident and their family.

Yet, other voices remain adamant about negative experiences. A separate review bluntly declares the facility to be "a joke" and even goes so far as to say they wouldn't bring a deceased person there. This stark statement captures a fear or disappointment that appears to be tied to perceived deficiencies in care quality, responsiveness, or overall environment. A different entry repeats the theme of concerns about medical management: a father's meds were stopped by a doctor, and the family says it took months to restore his prior condition, underscoring how important clear communication and careful medication management are to families in these settings.

Despite the mix, a simple, emphatic closing can be found in another brief but clear note: "Great place!!!" This final touch reflects a belief that, for many families, the overall experience at Eagle Pointe can meet or exceed expectations, supporting recovery, daily living, and a sense of community for residents and their loved ones.

Taken together, the collection of voices presents a nuanced portrait. For some families, Eagle Pointe stands out as a sanctuary of supportive, compassionate care where a dedicated team helps residents recover, maintain dignity, and enjoy moments of normalcy amid the challenges of aging and illness. For others, the same environment raises concerns about the depth of care, transparency, and constant communication, with enough serious gaps to drive a firm decision to seek care elsewhere. The threads across these stories - compassionate staff, clean facilities, meaningful activities, and occasional, serious lapses in care or policy - underscore how personal and variable experiences can be in long-term care settings.

This area of Parkersburg, West Virginia offers a convenient and well-equipped neighborhood for senior living. With several pharmacies within close proximity, medical care is easily accessible. Nearby physicians and hospitals provide quality healthcare services as well. A variety of dining options, including familiar chains like Pizza Hut and Wendy's, cater to different tastes. The presence of parks such as Parkersburg City Park and Fort Boreman Park offer opportunities for outdoor recreation and relaxation. Additionally, places of worship are nearby for spiritual fulfillment. Transportation options like Budget Truck Rental are available for convenience, while cafes like The Daily Grind provide a cozy atmosphere for socializing. The Regal Grand Central Mall theater offers entertainment options for leisure activities. Overall, this neighborhood provides seniors with the amenities and services necessary for a comfortable and fulfilling lifestyle.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.9 miles)
• Cox Family Pharmacy (1.1 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Fruth Pharmacy (3 miles)
• Dutton Pharmacy (3.4 miles)

Physicians

• Dr Lantz (0.5 miles)
• Parkersburg Neurological Associates (0.7 miles)
• Camp Hearing Aid Center (0.7 miles)
• Cornerstone Health Care (0.9 miles)
• River Valley Medicine & Pediatrics (1 miles)
• Retina Consultants (1.1 miles)
• Parkersburg Orthopedic Associates (1.1 miles)

Restaurants

• North End Tavern (0.5 miles)
• Pizza Hut (0.6 miles)
• Wendy's (0.6 miles)
• Hardee's (0.9 miles)
• Bob Evans (0.9 miles)
• Wendy's (0.9 miles)
• Taco Bell (0.9 miles)

Parks

• Parkersburg City Park (0.6 miles)
• Fort Boreman Park (2.3 miles)
• Jackson Memorial Park (3.1 miles)
• Civitan Park (3.2 miles)

Places of Worship

• End Time Harvest Full Gospel (0.8 miles)
• Seventh-Day Adventist Church (0.9 miles)
• Liberty Street Church of God (0.9 miles)
• Calvary Temple Evangelical Church (1.4 miles)
• Zion Baptist Church (1.6 miles)
• Saint Francis Xavier Parish Center (1.7 miles)
• Sunrise Baptist Church (1.7 miles)

Hospitals

• River Valley Medicine & Pediatrics (1 miles)
• William Paul Tomlinson MD (1.1 miles)
• Camden Clark Community Comprehensive Cancer Center (1.7 miles)
• Physicians Outpatient Surgery Center (3.7 miles)

Transportation

• Budget Truck Rental (1 miles)
• U-Haul Neighborhood Dealer (3.5 miles)

Cafes

• The Daily Grind (1.6 miles)
• CrazyCakeCafe (3.2 miles)

Theaters

• Regal Grand Central Mall (1.8 miles)