Putnam Center in Hurricane, WV
Save300 Seville Rd, Hurricane, WV 25526
For more information about senior living options: (844) 490-3973
Putnam Center is described as a caring, family?like environment where staff go above and beyond for residents. Michelle Weatherholt is praised for being friendly, responsive, and thorough in helping families navigate LTC options. The therapy team at Putnam Center is noted for excellence, with patients feeling well taken care of and supported. The facility is consistently described as clean, welcoming, and free of unpleasant odors. Admissions staff are recognized for compassionate, proactive, and informative assistance. The activities department is phenomenal, providing engaging events that promote social interaction and well?being. Families report peace of mind and gratitude for the compassionate care and open communication from staff. The staff across departments are described as kind, attentive, and truly caring for residents and their families.
A reviewer described the facility as horrible, noting their grandmother walked in able to walk and left unable to walk, with no rehab, left in bed, and even having clothes and a blanket stolen. A reviewer would give zero stars, alleging abuse and neglect of their mother, with stolen personal items and staff who didn't seem to care. A reviewer said they would give half a star for Putnam Center. A reviewer called the care absolutely horrible and claimed residents could be ignored at home for free. A reviewer described the facility as filthy and depressing, with a smell of urine. A reviewer reported safety concerns after their mother had multiple falls in a week, ending up in the ER and suggesting something fishy. A reviewer said the front desk was absent, residents couldn't get guidance, the front door alarm was constantly blaring, and the facility was clearly understaffed and cutting corners. A reviewer stated that staff prioritized smoke breaks and lunches over residents' care. A reviewer called the place a total joke of a rehab facility and advised not to use it. A reviewer said the place reeks of depression and recommended going elsewhere.Putnam Center in Hurricane, WV, is best suited for families seeking a rehab-leaning care path and long-term support delivered with genuine warmth, strong therapy services, and a clearly communal feel. It is especially well-suited for seniors who want attentive staff who remember names and back up that care with hands-on therapy, wound care, and a consistent presence from admissions through discharge. The facility works well for those who value easy access to clinicians, clear caregiver continuity, and daily demonstrations of compassion from CNAs, nurses, and therapists. In short, this community shines for families prioritizing a patient-centered rehab experience and a family-like atmosphere over pristine, clinical perfection.
Alternatives are reasonable for certain families. If the primary concern is an unblemished safety track record with zero questions about neglect or theft, other providers may be a better fit. For seniors with acute risk factors or with prior episodes of mistreatment, or for those who cannot tolerate reports of missed call lights, delayed responses, or understaffing, it makes sense to compare options. Dementia-specific environments with a more tightly controlled governance structure or centers with a longer-standing emphasis on memory care may also be worth exploring for families seeking highly consistent oversight and fewer abrupt shifts in care quality.
The strongest positives at Putnam Center center on therapy and daily caregiving. The therapy team earns consistent praise for its expertise and for driving meaningful progress, whether in post-surgical rehab, wound care, or strength-building aimed at returning residents home. Nursing and CNA staff frequently receive gratitude for their kindness, accessibility, and willingness to go the extra mile for residents and families. The admissions process and upfront communication, particularly through the hands-on work of a dedicated contact like Michelle, help families feel heard early on, and ongoing updates are commonly cited as a major relief during transition. The setting also benefits from cleanliness, an odor-free environment, and a schedule of activities that fosters social engagement and a sense of normalcy.
Yet the spectrum of experiences at Putnam Center is broad. A minority of reviewers report deeply troubling failures: neglect in critical moments, delays in basic care, and alarming lapses in feeding and hydration that led to dire outcomes for loved ones. Other accounts describe incidents of patient falls without timely notification, losses of personal items, and accusations of guardianship maneuvers that erode trust. Front-desk responsiveness, perceived understaffing, and inconsistent everyday maintenance of safety signals are cited by critics as ongoing risk factors. These contrasting experiences cannot be ignored; they underscore that while many families find solace here, significant red flags exist in parallel narratives.
In weighing the pros against the cons, the core takeaway is practical and decisive: Putnam Center can deliver outstanding rehab and deeply compassionate care when the system is functioning at full strength - yet it can fail dramatically when staffing, communication, or oversight falters. The presence of a strong therapy program and a culture of caring does offset many daily challenges, but it does not erase the risk of the more severe failures cited by some families. For families with high tolerance for risk and a preference for a nurturing, family-like environment, this center offers real value and meaningful progress. For those who cannot tolerate even isolated episodes of neglect or handling inconsistencies, precautionary exploration of alternatives is prudent.
Prospective families should verify several points before deciding. Schedule a candid tour and ask to speak with current residents and their families about response times to call bells, meal service, and daily care routines. Request recent survey results or state inspection findings, and review incident logs that illustrate how complaints are handled and resolved. Confirm staffing levels across shifts, and probe how the community manages falls, gaps in mobility, and changes in dementia care needs. Finally, clarify branding and governance - whether the center operates under Putnam Center or Genesis Putnam Center - so expectations align with the specific team and processes that will care for a loved one.
Bottom line: Putnam Center offers a compelling blend of capable therapy, compassionate caregiving, and a supportive admissions pathway that many families value highly. It can be transformative for residents who respond to hands-on rehabilitation and a warm community atmosphere. However, the facility's history contains serious cautions about neglect, theft, and inconsistent care on occasion. For families with low tolerance for risk or those needing ironclad safety and accountability, it is wise to compare alternatives and demand detailed assurances before committing. When choosing, the single most reliable predictor is direct conversations with current families and a transparent look at how the center handles safety, staffing, and accountability on a day-to-day basis.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Yeager (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Putnam Center in Hurricane, WV is an assisted living community that offers a wide range of amenities to ensure the comfort and convenience of its residents. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette. Housekeeping services are provided regularly to maintain cleanliness and order.
Residents can enjoy the beautiful outdoor space and garden area to relax and unwind. The community also offers on-site dining with special dietary restrictions taken into consideration, ensuring that all residents can enjoy delicious and nutritious meals.
Care services at the Putnam Center include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers for those who may need mobility support. The staff coordinates with health care providers to ensure that each resident's medical needs are met. Medication management is also provided to ensure that medications are taken correctly.
The well-being of residents is prioritized through a mental wellness program which focuses on promoting mental health and overall happiness. Special dietary restrictions are accommodated to cater to individual needs.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, there are nearby cafes, parks, pharmacies, restaurants, places of worship, and physicians for added convenience.
At the Putnam Center in Hurricane, WV, residents can expect a comfortable and supportive environment where their needs are met while enjoying a variety of amenities and easy access to nearby amenities within the community.
Located in Hurricane, West Virginia, this area offers a variety of amenities and services that cater to the needs of seniors. With Camc Teays Valley Hospital within close proximity, residents have access to quality healthcare facilities. In terms of dining options, there are several restaurants nearby such as FireSide Grille and Fat Patty's. Additionally, there are pharmacies like Walgreens and Kroger Pharmacy for easy access to medications. For recreational activities, residents can enjoy parks like Valley Park Splash Park and Eleanor Park. Overall, this part of Hurricane provides a convenient and welcoming environment for seniors looking to settle down in the area.
Putnam Center is located at 300 Seville Rd, Hurricane, WV 25526 in Putnam County, West Virginia
Putnam Center on seniors.fyi includes 6 photos including images showing interior, decor, garden, brick building, dining, bedroom, healthcare, kitchen, and more.
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