Putnam Center in Hurricane, WV

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Putnam Center in Hurricane, WV

Information last verified:

300 Seville Rd, Hurricane, WV 25526

For more information about senior living options: (844) 490-3973

4.3 from 80 reviews
5 stars
63
4 stars
4
3 stars
0
2 stars
1
1 stars
12

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Top 5% Senior Living Community in 2024

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Overall Review of Putnam Center

Pros

  • pro The staff are friendly, thorough, and competent.
  • pro Residents and families are greeted warmly and made to feel welcome.
  • pro The therapy team does an exceptional job and patients respond well.
  • pro The facility is clean, well maintained, and free of unpleasant odors.
  • pro Michelle, the Marketing and Admissions Director, represents Putnam Center very well and provides attentive, helpful service.
  • pro Families report peace of mind and confidence in the care their loved ones receive.
  • pro The activities department is phenomenal and offers engaging, enjoyable programs.
  • pro The staff clearly cares about every patient and treats them like family.
  • pro The center communicates effectively with families and keeps them informed.
  • pro Wound care and physical therapy are outstanding.
  • pro The admissions process is described as calm, warm, and reassuring.
  • pro Overall, Putnam Center is viewed as a compassionate, welcoming, and patient-first facility.

Cons

  • pro The facility was horrible, leaving a resident unable to walk after admission.
  • pro There was no rehab done, and the resident was left in bed and not cared for.
  • pro The place is a total joke of a rehab facility.
  • pro The facility stole her clothes and blanket.
  • pro The place is filthy and depressing.
  • pro The staff doesn’t care about the residents and only cares about their next smoke break.
  • pro There were multiple falls requiring ER visits, suggesting safety issues.

Review

Putnam Center in Hurricane, West Virginia is best suited for families seeking a rehabilitation-focused option with strong therapy, attentive nursing, and a decidedly familial, staff-centered culture. It shines for post-acute recovery, wound care, and short- or longer-term rehab where consistent therapy progress and close communication with family matter most. Residents who thrive on a genuine team approach, where admissions, therapy, and nursing staff routinely coordinate around a plan of care and keep families informed, will find Putnam Center a compelling fit. Those who prioritize a flawlessly uniform safety record, near-zero risk of any care missteps, or a facility with universally consistent staffing at every hour may want to consider alternatives.

The strongest positives center on therapy and nursing rigor, along with a prepared, compassionate administration that prioritizes clear communication. Families repeatedly note exceptional physical therapy and skilled nursing, with wound care and mobility improvements highlighted as tangible outcomes. The atmosphere is described as welcoming and personal: admissions staff who remember names, a director who answers questions promptly, and a general culture that treats residents like family. The building ambience, clean, well-kept, odors controlled, with an emphasis on activities and engagement, supports recovery and daily well-being. Families also applaud the openness of staff to share updates, address questions promptly, and involve loved ones in decisions, which eases the stress of transitions into care.

Yet the picture is not uniformly rosy, and several reviews flag serious concerns that cannot be dismissed. Some families report neglectful episodes during rehab stays, with claims of missed call lights, delayed assistance, or insufficient therapy. There are troubling accounts of unsafe or disrespectful treatment, including instances of falls without timely notification, and allegations of theft or mismanagement of personal belongings. A few families describe enduring frontline staffing challenges, with occasional gaps in front-desk responsiveness and overall understaffing. Guardianship or conservatorship actions and claims of abuse, though not universal, haunt the narrative and require rigorous scrutiny. In short, the facility’s reputation is a mosaic: many families celebrate care that is compassionate and competent, while others warn that safety lapses and missteps can profoundly erode trust.

Those pros can offset the cons to a meaningful degree if the resident’s priorities align with Putnam Center’s strengths. For a family that values the therapy-first pathway and a supportive, family-like environment, the positive outcomes and engaged staff can translate into real-world gains, more mobility, improved independence, and better symptom management. The responsiveness of admissions personnel and the practical, ongoing communication from nursing and therapy teams help families feel informed and involved, which in turn sustains confidence during a tough transition. When therapy, wound care, and high-level nursing are delivering measurable progress, the concerns cited by a minority of families may become less front-and-center, especially if the facility maintains transparent, proactive communications about any issues as they arise.

To navigate the realities and make a well-grounded decision, prospective families should undertake targeted due diligence. Schedule multiple visits at different times to observe therapy sessions, mobility coaching, and daily staffing patterns. Request to speak with the therapy supervisor, the charge nurse, and several front-line CNAs about how care plans are updated and how urgent needs are triaged. Ask for recent incident reports and how the facility investigates falls, missed medications, or delays in assistance. Inquire about staffing ratios by shift and the steps taken to prevent call-light delays, particularly in the rehab wing. Clarify the process for family involvement and grievance resolution, and verify whether the facility’s branding as Genesis Putnam Center reflects a single campus or affiliated campuses, so expectations about standards are consistent.

The bottom-line advice: Putnam Center offers a powerful option for families prioritizing active rehabilitation, skilled nursing, and a supportive, engaged care team. It is a standout choice for post-hospital recovery, wound management, and dementia-appropriate long-term care where therapy and regular updates to families matter most. However, the era of highly publicized negative experiences cannot be ignored. If a resident requires near-perfect safety oversight, needs consistently rapid response every shift, or has a history of care safety incidents, alternatives should be diligently explored, and any decision should be accompanied by specific, enforceable service commitments from the facility. For families willing to lean into the center’s strength in therapy, relationship-focused care, and a culture of involvement, Putnam Center remains a compelling, capable option worth pursuing with disciplined due diligence.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Yeager (20 miles away) Yeager (20 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Putnam Center in Hurricane, WV is an assisted living community that offers a wide range of amenities to ensure the comfort and convenience of its residents. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette. Housekeeping services are provided regularly to maintain cleanliness and order.

Residents can enjoy the beautiful outdoor space and garden area to relax and unwind. The community also offers on-site dining with special dietary restrictions taken into consideration, ensuring that all residents can enjoy delicious and nutritious meals.

Care services at the Putnam Center include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers for those who may need mobility support. The staff coordinates with health care providers to ensure that each resident's medical needs are met. Medication management is also provided to ensure that medications are taken correctly.

The well-being of residents is prioritized through a mental wellness program which focuses on promoting mental health and overall happiness. Special dietary restrictions are accommodated to cater to individual needs.

Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, there are nearby cafes, parks, pharmacies, restaurants, places of worship, and physicians for added convenience.

At the Putnam Center in Hurricane, WV, residents can expect a comfortable and supportive environment where their needs are met while enjoying a variety of amenities and easy access to nearby amenities within the community.

Nearby Places of Interest

Located in Hurricane, West Virginia, this area offers a variety of amenities and services that cater to the needs of seniors. With Camc Teays Valley Hospital within close proximity, residents have access to quality healthcare facilities. In terms of dining options, there are several restaurants nearby such as FireSide Grille and Fat Patty's. Additionally, there are pharmacies like Walgreens and Kroger Pharmacy for easy access to medications. For recreational activities, residents can enjoy parks like Valley Park Splash Park and Eleanor Park. Overall, this part of Hurricane provides a convenient and welcoming environment for seniors looking to settle down in the area.

Hospitals

  • Camc Teays Valley Hospital (0.1 miles)
  • Best Medical Oxygen-HM Medical (6.4 miles)

Physicians

  • Manuel Molina MD (0.2 miles)
  • Emergi Care (0.4 miles)
  • Foot And Ankle Clinic (0.4 miles)
  • Johb B White III Podiatrist Dpm (0.4 miles)
  • Women's Health & Birth Center (0.4 miles)
  • Teays Valley Family Care (0.5 miles)
  • Dunbar Medical Associates (0.8 miles)

Restaurants

  • Teays Valley Subway (0.4 miles)
  • FireSide Grille (0.7 miles)
  • Fat Patty's (0.8 miles)
  • Tudor's Biscuit World (0.8 miles)
  • Five Guys Burgers & Fries (0.8 miles)
  • McDonald's (0.8 miles)
  • Penn Station East Coast Subs (0.8 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (0.6 miles)
  • St John Methodist Church (0.8 miles)
  • First Baptist Church of Hurricane (4.4 miles)
  • Eleanor Presbyterian (5.9 miles)
  • Eleanor Presbyterian Church (5.9 miles)
  • Robinson United Methodist Chur (6.3 miles)
  • First Culloden Missionary Baptist Church (6.5 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Fruth Pharmacy (0.8 miles)
  • Kroger Pharmacy (0.9 miles)
  • Fruth Pharmacy (3.6 miles)
  • Walgreens (3.8 miles)
  • Walmart Pharmacy (4 miles)
  • Walgreens (5.7 miles)

Cafes

  • Panera Bread (1.1 miles)
  • Starbucks (1.5 miles)
  • Coal River Coffee Company (7.7 miles)
  • Tim Hortons (7.8 miles)

Transportation

  • Enterprise Holdings (1.2 miles)
  • Alamo (2.6 miles)
  • U-Haul Neighborhood Dealer (5.9 miles)

Parks

  • Valley Park Splash Park (1.8 miles)
  • Valley Park (2.3 miles)
  • Eleanor Park (5.9 miles)

Theaters

  • Regal Nitro (8.6 miles)

Frequently Asked Questions

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