Teays Valley Center

Pros

• The staff at Genesis HealthCare Teays Valley Center provided exceptional treatment and care, exceeding expectations.
• The physical therapy department was praised for its supportive and encouraging approach, motivating patients to work harder toward their goals.
• Many patients appreciated the friendly and attentive nature of the staff, who made efforts to personalize their care.
• The facility maintained clean and comfortable rooms, with regular cleaning observed throughout.
• Residents enjoyed engaging activities like bingo night and visits from a children's choir, which enhanced their experience.
• Families felt welcomed and valued during visits to the center, appreciating the personable interactions with staff.
• Despite some limitations, many patients reported feeling happy overall with their stay and the care they received.

Cons

• The respiratory and physical therapy services were reported as horrible, with a friend experiencing no improvement and worsening conditions.
• A family member entered with a UTI and mild dementia but ended up malnourished, diagnosed with pneumonia, suffered a heart attack, and was severely dehydrated during their stay.
• The facility's staff was described as cold and unsympathetic after the passing of a resident, with no kind words offered during the difficult time.
• One review detailed a dirty environment with an awful smell, patients left on bedpans for hours, never bathed, and sleeping on soiled sheets.
• Family members reported that they requested to speak with the director multiple times without any response after 90 days of care.
• Overall impressions indicated that the atmosphere was unfriendly, and while the cleanliness of rooms was noted, there was an absence of extra care or attention from staff.
• A reviewer suggested that the facility operated like any other nursing home but criticized the need for more CNAs on staff to provide adequate care.

Review

Genesis HealthCare Teays Valley Center, a rehabilitation facility, has garnered a mixture of reviews from patients and their families. Many expressed gratitude for the quality of care received during their stay, emphasizing the attentiveness and encouragement provided by the staff. One patient shared a heartfelt account of their recovery journey after suffering a broken femur, highlighting how the superb staff and therapists at Teays Valley exceeded expectations in both treatment and support. The positive atmosphere was palpable as they described receiving enthusiastic commendations during their first steps with a walker, feeling celebrated like an Olympic athlete.

Throughout various accounts, it became clear that the nursing staff was recognized for being friendly and helpful. Patients noted that rooms were cleaned regularly, fostering a sense of comfort during their recovery. Many praised the nurses for their patience and kindness when explaining medication regimens, particularly when these involved new prescriptions upon discharge. The physical therapy department received high accolades; staff not only offered guidance but also provided constructive feedback that motivated patients to achieve their rehabilitation goals.

The culinary offerings at Genesis also drew attention in multiple reviews; many found the food enjoyable and well-prepared. The head of the kitchen actively sought feedback regarding dietary preferences, demonstrating concern for residents' nutritional needs—especially significant for those experiencing weight loss. However, there were suggestions for enhancing meal services further—specifically recommending keeping hot plates warmer to improve meal temperatures.

Despite numerous commendations about care quality and activities offered such as bingo night or musical performances by local choirs, some reviews revealed darker experiences within this facility. Instances of perceived neglect surfaced in accounts where patients felt disregarded or unassisted for extended periods while on bedpans or dealing with hygiene issues. One poignant review recounted the tragic decline of a resident who came in relatively stable but left critically malnourished and dehydrated after several months; this prompted concerns about how severely ill patients may be monitored.

While there were many affirmations praising attentive interactions from staff members throughout rehabilitation experiences, contrasting narratives also highlighted dissatisfaction regarding communication lapses with management personnel and inadequate staffing levels affecting overall patient experience. Observations pointed out that despite visible efforts from many caregivers to deliver personalized care, systemic issues remained evident—such as insufficient CNA availability resulting in delays or lapses in service delivery.

In conclusion, Genesis HealthCare Teays Valley Center reflects both success stories through dedicated care alongside distressing reports highlighting critical areas needing improvement. While many express gratitude toward compassionate staff striving to make stays more enjoyable through friendly engagements and therapeutic interactions, strikingly negative experiences also underscore potential deficiencies within operational aspects of care delivery that warrant closer examination by management on behalf of residents’ welfare. Continuous improvements addressing these gaps could help elevate overall standards ensuring all residents receive dignified care that matches expectations set forth by caring families seeking rehabilitation services.

Restaurants

• Teays Valley Subway (0.8 miles)
• Fat Patty's (1 miles)
• FireSide Grille (1 miles)
• Applebee's (1.1 miles)
• Bob Evans (1.1 miles)
• McDonald's (1.1 miles)
• Five Guys Burgers & Fries (1.1 miles)

Hospitals

• Camc Teays Valley Hospital (0.9 miles)
• Best Medical Oxygen-HM Medical (6.8 miles)

Physicians

• Manuel Molina MD (1 miles)
• Thrush & Clark Allergists (1 miles)
• Center For Alternative Medicine (1.1 miles)
• Emergi Care (1.2 miles)
• Foot And Ankle Clinic (1.2 miles)
• Johb B White III Podiatrist Dpm (1.2 miles)
• Women's Health & Birth Center (1.2 miles)

Cafes

• Panera Bread (1.1 miles)
• Starbucks (2 miles)
• Coal River Coffee Company (8.2 miles)
• Tim Hortons (8.2 miles)

Pharmacies

• Walgreens (1.1 miles)
• Kroger Pharmacy (1.2 miles)
• Fruth Pharmacy (1.3 miles)
• Fruth Pharmacy (4 miles)
• Walgreens (4.1 miles)
• Walmart Pharmacy (4.3 miles)
• Walgreens (5 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.3 miles)
• St John Methodist Church (1.3 miles)
• First Baptist Church of Hurricane (4.8 miles)
• Eleanor Presbyterian (5.1 miles)
• Eleanor Presbyterian Church (5.1 miles)
• Winfield Baptist Church (6.3 miles)
• First Culloden Missionary Baptist Church (6.9 miles)

Transportation

• Enterprise Holdings (1.5 miles)
• Alamo (3 miles)
• U-Haul Neighborhood Dealer (6.3 miles)

Parks

• Valley Park Splash Park (2.3 miles)
• Valley Park (2.7 miles)
• Eleanor Park (5.1 miles)

Theaters

• Regal Nitro (8.8 miles)