Lincoln Nursing And Rehabilitation Center
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200 Monday Drive, Hamlin, WV 25523
For more information about senior living options: (844) 490-3973
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Across the collected statements, the experiences at this nursing and rehabilitation setting run a broad spectrum, shifting from heartfelt praise to serious accusations of neglect and unsafe conditions. Several reviewers describe a workforce that is genuinely caring, communicative, and attentive, while others recount troubling lapses in care that they believe contributed to serious harm. The range of perspectives suggests a facility with strong positive moments - especially around staff kindness and responsiveness - paired with at least one profoundly troubling account of patient dehydration and a chaotic environment that affected a family's trust in the care being provided.
A common thread among the more favorable reviews is the sense that staff members are kind, respectful, and engaged with patients and families. One commenter highlights very caring staff who provide updates whenever there are changes in care, noting that the transparency and attentiveness were meaningful during the patient's stay. Another reviewer singles out a staff member named Matt for being helpful and patient, taking time to answer questions comprehensively and explain procedures in detail. This tone of attentive, informative interaction appears repeatedly in the praise, suggesting that when families have direct, clear communication with the facility, their confidence in the care improves significantly.
Within these positive notes, there are also practical acknowledgments of the good work being done in various departments. Several readers mention the Physical Therapy team as being particularly skilled and compassionate, with one describing the PT staff as "amazing and very kind." Cafeteria workers are praised for going above and beyond, even for a picky eater, illustrating how everyday staff contributions contribute to a sense of well-being and dignity for residents. A reviewer who emphasizes the overall care environment calls the group of workers "amazing" and expresses gratitude for how they have treated their mother, underscoring the impact a well-aligned, compassionate staff can have on a patient's experience.
However, not all comments align with that positive frame. One deeply disturbing account recounts a mother's hospital transfer after a stay in the facility, with the reviewer alleging severe dehydration that damaged the heart and kidneys. The narrative claims that the patient was non-responsive at one point and that the staff failed to consistently provide adequate liquids despite state requirements, leaving the family to repeatedly request fluids. The reviewer describes limited visiting hours during Covid restrictions and asserts that the patient's death was attributable to insufficient care. This complaint is powerful in its details and evokes questions about hydration protocols, monitoring of fluid intake, and the effectiveness of visitor engagement during the pandemic era. It stands apart from the more uniformly praising comments as a serious accusation of patient harm.
There is also commentary specific to the layout and atmosphere of care - which touches on questions of how rehabilitation and long-term residence are organized. A reviewer notes that while rehabilitation services are strong, there is a belief that rehabilitation patients and regular residents should be housed in separate areas to maintain peace and minimize distress. Another comment suggests patient privacy and safety concerns by describing situations where residents wander into other rooms and interfere with others' belongings, factors that can contribute to anxiety and panic among both patients and their families. The writer even proposes more extreme steps and indicates an intent to escalate concerns to the state medical board, signaling the depth of frustration and concern regarding patient safety and quality of life during rehabilitation.
In contrast, several positive remarks emphasize the facility's cleanliness and the general quality of care, with one reviewer simply describing the place as very clean, with great care and wonderful staff. This shows that, for some residents and family members, the environment itself - sanitation, organization, and the demeanor of staff - contributes to a sense of trust and satisfaction. Taken together with the other positive accounts, it becomes clear that the facility has pockets of excellence - staff who are attentive, communicative, compassionate, and thorough - while also facing significant challenges that some families feel are not being adequately addressed.
Overall, the collection paints a multifaceted portrait. There are strong, praise-filled messages about compassionate, responsive staff, clear communication, and a generally high level of daily care in certain areas such as nursing support, physical therapy, and cafeteria services. Yet there are severe, credible-sounding complaints about patient safety and hydration that culminated in a tragic outcome for one family, along with broader concerns about patient wander behavior and the potential for distress in the rehabilitation setting. The range of experiences suggests a facility where quality can be highly variable depending on the department, staff continuity, and perhaps the degree to which families can engage and advocate for their loved ones.
For prospective families or patients considering this facility, the reviews underscore the importance of direct, ongoing communication with the care team, especially around hydration, medication management, and the handling of rehabilitation programs. They also highlight the value of observing care in action across different shifts, asking about how fluids are offered and monitored, and seeking clarity on how the facility separates different resident populations for safety and peace. The accounts collectively advocate for vigilance and proactive engagement, balanced by recognition that there are dedicated staff members who demonstrate genuine care and dedication to residents' dignity and well-being. In short, the facility appears to embody both the strengths of compassionate, attentive care and the vulnerabilities that can arise in complex healthcare settings, underscoring the critical need for robust protocols, transparent communication, and continuous quality improvement.
The Lincoln Nursing And Rehabilitation Center in Hamlin, WV offers a wide range of amenities and care services to its residents. The center provides a comfortable and convenient living environment, with fully furnished accommodations that include private bathrooms and access to cable or satellite TV.
Residents have access to various communal spaces, such as a beauty salon, computer center, gaming room, small library, and outdoor garden. The dining room offers restaurant-style meals prepared by the staff who can also cater to special dietary restrictions. Housekeeping services are available to ensure cleanliness and maintenance of the living spaces.
The center provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments, ensuring that residents can easily get around when needed. A wellness center and fitness room are available on-site for residents looking to stay active and maintain their physical well-being.
In terms of care services, an around-the-clock call system is in place for any emergencies or assistance needed. Trained staff members are available 24/7 to provide supervision and support with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications. Additionally, the center provides a mental wellness program tailored to individual needs.
Residents can enjoy a variety of activities organized by the center including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any additional needs or requests.
The community is conveniently located near pharmacies and physicians' offices for easy access to healthcare services.
Overall, the Lincoln Nursing And Rehabilitation Center in Hamlin, WV offers a comfortable living environment with a variety of amenities and care services designed to meet the needs of its residents.
Hamlin, West Virginia, offers a variety of amenities and services for seniors looking to settle in the area. With multiple pharmacies located within a reasonable distance, accessing prescription medications is convenient. There are also several physicians' offices nearby, providing easy access to medical care. For spiritual nourishment, there are numerous places of worship available for different denominations. Transportation options such as U-Haul and car rental services make it easy to get around when needed. In terms of dining options, there are various restaurants offering different cuisines to cater to different tastes. Additionally, there are cafes for those who enjoy a leisurely coffee outing. The presence of parks like Valley Park and healthcare facilities like Camc Teays Valley Hospital ensure that residents have access to outdoor recreation and top-notch medical care. Overall, Hamlin provides a peaceful and well-rounded environment for senior living.
Lincoln Nursing And Rehabilitation Center is located at 200 Monday Drive, Hamlin, WV 25523 in Putnam County, West Virginia
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