30 Hidden Brook Way, Culloden, WV 25510
For more information about senior living options: (866) 208-4318
Overall Review of Cabell Health Care Center
Pros
A private dining room was provided for celebrating the sister’s 80th birthday, with pizza and a cake.- The staff were very nice and checked in to see if they needed anything.
- The Cabell Healthcare Center is a beautiful, comfortable facility with caring and informative staff, and it is highly recommended for placing a loved one in nursing care.
- The administrative staff, caregivers, and physical therapy team delivered excellent care in a very clean and pleasant environment.
- The long-term resident receives top-notch care, with friendly and helpful staff, and the facility is highly recommended for a loved one.
- Rose Terrace Healthcare and Rehabilitation Center is a new, updated, and very clean facility with a great physical therapy department, kind nursing staff, and excellent food; the staff are professional and attentive.
Cons
The staff did not assist the grandma with bathroom needs, leaving her sitting in her own urine or feces.- Bed bugs were found in her room and she had bites on her body.
- A roach was found in her room, indicating it was not clean.
- Since the ownership change, the food has been disgusting and residents have lost weight, and communication from the facility has deteriorated.
- The reviewer felt the mother was neglected, lacking adequate feeding, hydration, and hygiene.
- A bedsore developed and, although described as minor at first, was later diagnosed as Stage 2.
Review
Cabell Health Care Center in Culloden is best suited for families seeking short- to mid-term post-acute rehab and ongoing nursing oversight for a loved one who benefits from attentive staff, a pleasant environment, and the structured support of physical therapy. The community shines when recovery and mobility are the primary goals, with residents who respond well to hands-on care and a setting that feels orderly and welcoming. Those who rely on Medicaid for coverage should enter with careful expectations, as payer access has been a complicating factor. For families needing rock-solid, predictable long-term affordability or flawless daily operations, alternatives may be worth exploring.
Several reviews highlight tangible strengths. The care teams, nurses, aides, and therapists, are frequently described as caring, responsive, and effective at progressing recovery. The facility itself comes across as beautiful and comfortable, a backdrop that supports dignity during rehabilitation and daily living. In concrete terms, stories of successful rehab milestones, attentive administration, and supportive PT indicate real value for residents focused on regaining function. When well-staffed and well-led, Cabell can deliver the kind of individualized attention that makes a meaningful difference in short-term stays.
Yet the picture isn’t uniformly favorable. Notable concerns center on cleanliness and basic daily care in some periods: reports of rooms with pests, dirty bathrooms, and overflowing trash paint a troubling contrast to the facility’s positive attributes. There are accounts of inadequate assistance with hygiene and toileting, with families left worried about comfort and safety. The tone shifts further with ownership changes, where inconsistent communication and perceived declines in meal quality have frustrated relatives. A bedsore incident mentioned by one family underscores how lapses in daily oversight can translate into more serious medical consequences, coloring the overall impression of quality and reliability.
Despite these issues, the core advantages can still drive a favorable outcome for the right resident. For short-term rehabilitation, a strong medical team, consistent encouragement from therapists, and a warm, well-maintained environment often translate into genuine progress and a smoother transition home. The positive experiences noted by multiple families, thanks for recovery-focused care, friendly staff, and a facility that feels respectful of residents’ dignity, create a credible incentive to consider Cabell when rehab or skilled nursing is the objective. The key is aligning expectations with the reality of variability in operations and the need for active oversight.
Potential buyers should weigh Medicaid realities and long-term stability carefully. Several reviewers flag Medicaid as a barrier, with calls for clearer, more reliable payment pathways and less administrative friction. Families relying on private pay may have a more straightforward experience, but even then, the variability in cleanliness, communication, and daily care remains a critical factor. For residents who require unwavering consistency across meals, hygiene, and routine updates, it may be prudent to compare with other communities known for steadier sanitation records and steadier care coordination.
To decide, conduct thorough, hands-on due diligence. Schedule multiple visits, speak directly with the director of nursing and the social services team, and probe current sanitation, pest management, and how daily care plans are communicated to families. Ask explicit questions about Medicaid eligibility, current payer options, and any recent ownership or management changes, and seek recent resident or family references that reflect the latest operations. Cabell Health Care Center offers a legitimate, hands-on rehabilitation and nursing option with caring staff and a comfortable environment; the fit hinges on whether the anticipated rehab gains, pay structure, and ongoing oversight align with the family’s tolerance for variability and their own care standards.
90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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