The Village At Riverview

Pros

• The community itself is homey and clean.
• The nurses are very good.
• The staff were very friendly, worked well with the residents, and were very helpful.
• They have different programs that residents can participate in.
• It's very clean and well-maintained.
• It's well-staffed with good nurses.
• They have activities for everybody at all levels.
• The place was clean and homey.
• The holiday meals seem to be above par and home cooked.
• The appearance is wonderful and it's a beautiful, clean place.
• The employees treat residents and their families with respect and kindness.
• Visitors are encouraged and treated like family.
• There are many activities and special events for the residents to enjoy.
• The care and concern received by loved ones is truly exceptional.
• The facility smells nice, is clean and sanitary, and residents seem happy and satisfied.
• It is one of the nicest assisted living facilities around, being brand new with elegant rooms.
• Some statements have been paraphrased or combined for clarity.)

Cons

• The new Clinical Director is arrogant and has no knowledge of what it takes to care for the older population.
• The Executive Director is uncaring and takes no responsibility for actions of her employees.
• The Human Resources Director was recently terminated to make room for the Executive Directors best friend.
• I would not place my mother back in that community.
• The staff members are extremely slow to respond to my mom's call.
• My mom is upset about the COVID situation at the facility.
• I felt uncomfortable watching poor residents being redirected and bothered by other residents without proper assistance from staff.
• Residents with certain issues or disabilities seemed out of place in the assisted living facility.
• Certain residents' housing arrangements were more like those in a skilled nursing home rather than an assisted living facility.
• There is room for improvement in food quality and care for people with dementia at the facility.

Review

The Village at Riverview is a senior living community that has received mixed reviews from visitors and family members. While some appreciate the cleanliness and inviting atmosphere, others have had negative experiences with certain staff members and the overall care provided.

One reviewer expressed disappointment in the new Clinical Director, stating that they lacked knowledge about caring for the older population and came across as arrogant. Similarly, the Executive Director was criticized for being uncaring and not taking responsibility for her employees' actions. The termination of the Human Resources Director to make room for a friend of the Executive Director was seen as a questionable decision.

On the other hand, several reviewers praised the friendly staff who worked well with residents and were helpful. They noted that there were different programs available for residents to participate in, which added to their positive experience. The facility itself was described as clean, well-maintained, and homey, with individual apartment-style living arrangements.

Opinions on the food at The Village at Riverview varied. While one reviewer mentioned that their friend didn't complain about it and thought it was pretty good, another stated that it wasn't something to rave about but most of it was edible. However, holiday meals were said to be above par and home cooked.

Regarding activities, there seemed to be a variety of options offered to residents such as exercise classes, bingo, crafts, movies, and outings. One reviewer specifically mentioned the upbeat and considerate activities director who had been creative in engaging residents since COVID-19 restrictions were put in place.

The overall impression of The Village at Riverview is somewhat divided. Positive aspects include its cleanliness, friendly staff members who treat residents like family, and various activities provided for residents' enjoyment. However, concerns were raised about specific staff members' attitudes and competence as well as issues related to certain residents being out of place or having behavioral problems that affected others' experience.

While some reviewers highly recommended The Village at Riverview as the best assisted living facility in the area, others did not share the same sentiment. It is worth noting that the community is relatively new, with one reviewer mentioning it would be a year old in October. Some reviewers suggested there was room for improvement in areas such as food and specialized care for residents with dementia.

In conclusion, The Village at Riverview appears to have positive elements such as cleanliness and friendly staff, but there are also concerns regarding certain staff members and the overall level of care provided. Prospective residents and their families may want to consider these factors before deciding on this community.

Restaurants

• Oscar's Breakfast, Burgers & Brews (0.1 miles)
• Christopher's Eats (0.1 miles)
• Dog Haus (0.4 miles)
• Tudor's Biscuit World (0.7 miles)
• Appalachia BBQ (0.7 miles)
• O'Charley's Restaurant + Bar (1.3 miles)
• KFC (1.4 miles)

Physicians

• Tri State Neuropsychological (0.1 miles)
• Marshall Surgery Ent Dr Scott Gibbs (0.1 miles)
• Stultz Sleep & Behavior Health (0.3 miles)
• Village Medical Center (0.8 miles)
• Radiology (1.6 miles)
• Himg Regional Medical Center (1.8 miles)
• Hanger Clinic: Prosthetics & Orthotics (1.9 miles)

Transportation

• Enterprise Rent-A-Car (0.2 miles)

Pharmacies

• Kroger Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Pharmerica (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Valley Health Pharmacy (3.4 miles)
• Walmart Pharmacy (3.6 miles)
• Fruth Pharmacy (4.3 miles)

Places of Worship

• Pea Ridge Baptist Church (0.6 miles)
• New Life Church (3.1 miles)
• Roach Baptist Church (4.4 miles)
• New Baptist Church (5.1 miles)
• Norway Avenue Church Of Church (5.9 miles)
• Baptist Temple (6 miles)
• Huntington Mosque مسجد هنغتينغتون (6 miles)

Cafes

• Starbucks (1.4 miles)

Hospitals

• St Mary's Medical Center (5.2 miles)
• Cornerstone Hospital Of Huntington (5.2 miles)
• St Mary's Hospital Home Health Services (5.2 miles)
• Cabell Huntington Hospital (5.6 miles)
• Hoops Family Children's Hospital (6.4 miles)
• Cabell Huntington Hospital (6.4 miles)
• Cabell Huntington Surgery Center (6.5 miles)

Parks

• Ritter Park Amphitheater (6.8 miles)