Chateau Grove Senior Living

Pros

• The staff at Chateau Grove are described as absolutely wonderful and accommodating.
• The resident feels comfortable and happy at Chateau Grove.
• The facility is clean, although some maintenance issues need attention.
• Residents have the opportunity to participate in activities like Bingo and church services.
• One review mentions that the food is very good, contributing positively to the dining experience.
• There is a supportive atmosphere where residents can engage with each other and with visitors from local churches.

Cons

• The food is horrible and insufficient for residents’ needs.
• There is no generator, leading to power outages that affect essential medical equipment for patients on oxygen.
• The floors are dirty, as they are rarely cleaned or swept properly.
• There is a foul odor in the facility due to inadequate cleaning practices.
• The nursing staff displays a bad attitude and appears inconvenienced when assistance is requested.
• Residents are not informed about low medication supplies until they are completely out.
• While some staff members are nice, the overall impression of the facility is unimpressive compared to expectations.

Review

Chateau Grove is depicted through a spectrum of experiences from families who have placed their loved ones in this facility, reflecting both positive and negative aspects of the care provided. While some reviews carry a tone of dissatisfaction regarding certain essential services, others are filled with appreciation for the staff and environment, indicating that experiences may vary significantly among residents.

One recurring theme in the negative reviews highlights alarming issues around food quality and availability. A particular reviewer expressed severe disappointment, claiming that not only was the food described as “horrible,” but there was also an inadequacy of meals for residents. This concern grows more pressing considering they mentioned a lack of electricity due to absent generators, making it impossible for patients reliant on oxygen machines to function properly during outages. The cleanliness of the facility was also called into question; reports suggested neglect in maintaining hygiene standards, with floors described as “nasty” and an overall odor permeating the space. Furthermore, frustrations were noted regarding nurses’ attitudes, with caregivers appearing to be inconvenienced by requests for assistance and failing to communicate effectively about medication shortages until patients were completely out.

In stark contrast to these critiques are several reviews praising Chateau Grove for its supportive environment and attentive staff. One satisfied family member shared their experience of rapid admission for their loved one while emphasizing how comfortable and happy their mother felt within her new surroundings. The staff members have been identified as kind and understanding, fostering a sense of community among residents. The family found comfort knowing that their loved one was being treated well despite their own mixed feelings about the overall impression of the facility.

Another review echoed similar sentiments regarding the atmosphere at Chateau Grove. It reported that residents had opportunities to engage socially through church services led by local pastors, highlighting a commitment to spiritual well-being alongside physical care. This involvement appeared beneficial in creating connections among residents while offering moments of comfort and joy through music and shared faith activities.

Moreover, while food received mixed reviews—some praised it as “very good,” concerns about serving temperatures arose frequently from reviewers who noted meals often arrived cold when served to residents. Such inconsistencies suggest room for improvement in dining services, an area that considerably impacts resident satisfaction in assisted living environments where nutrition is crucial for health maintenance.

Despite acknowledging various shortcomings within Chateau Grove's infrastructure—such as outdated ceiling tiles exhibiting mold—the overall sentiment leaned favorably towards the staff's willingness to accommodate families financially and emotionally. With several reviewers asserting how helpful personnel were throughout transitions into residence at Chateau Grove or addressing specific needs uniquely tailored to individual circumstances, there lies evidence that dedicated caregiving can make a significant difference even amidst operational challenges.

In conclusion, Chateau Grove stands as a complex institution embodying both commendable efforts toward resident comfort alongside notable areas needing enhanced attention. Families experiencing diverse interactions—with some feeling relieved by prompt service changes while others express dire concerns regarding core aspects such as hygiene or nutritional adequacy—underscore that prospective clients should conduct thorough investigations before choosing this facility. Ultimately, differing viewpoints underline critical factors influencing elder care satisfaction: compassionate staff interactions can foster happiness in residents even when physical conditions may warrant considerable improvements.

This part of Barboursville, West Virginia offers a convenient and accessible location for senior living with a variety of amenities nearby. In terms of healthcare, there are several physicians' offices, pharmacies, and hospitals within a short driving distance, providing easy access to medical care. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants, as well as cafes for socializing and enjoying a cup of coffee. Places of worship are also located within the vicinity for spiritual support and community engagement. Overall, this area provides a range of services and facilities that cater to the needs of seniors looking for a comfortable and well-equipped living environment.

Physicians

• Barboursville Internal Medicine & Pediatrics (0.1 miles)
• Pro Eyes Optometry Associates (0.2 miles)
• Village Medical Center (2.2 miles)
• Stultz Sleep & Behavior Health (2.6 miles)
• Marshall Surgery Ent Dr Scott Gibbs (2.9 miles)
• Tri State Neuropsychological (2.9 miles)
• Radiology (4.5 miles)

Restaurants

• Fat Patty's (0.2 miles)
• Chick-Fil-A (0.2 miles)
• Cracker Barrel (0.2 miles)
• Bob Evans (0.3 miles)
• Olive Garden (0.4 miles)
• Chili's Grill & Bar (0.4 miles)
• Taco Bell (0.4 miles)

Cafes

• Starbucks (1.7 miles)
• Shonet Country Cafe (6.9 miles)

Pharmacies

• Pharmerica (2 miles)
• Walgreens (2.3 miles)
• Kroger Pharmacy (2.5 miles)
• CVS Pharmacy (4.8 miles)
• Valley Health Pharmacy (6.3 miles)
• Walmart Pharmacy (6.5 miles)
• Fruth Pharmacy (6.8 miles)

Transportation

• Enterprise Rent-A-Car (2.8 miles)
• U-Haul Neighborhood Dealer (6.8 miles)

Places of Worship

• Pea Ridge Baptist Church (3.4 miles)
• Roach Baptist Church (3.4 miles)
• New Life Church (6 miles)
• Church In The Valley (7.2 miles)
• New Baptist Church (7.8 miles)
• Norway Avenue Church Of Church (8.7 miles)
• Baptist Temple (8.8 miles)

Hospitals

• St Mary's Medical Center (7.9 miles)
• Cornerstone Hospital Of Huntington (7.9 miles)
• St Mary's Hospital Home Health Services (7.9 miles)
• Cabell Huntington Hospital (8.4 miles)
• Hoops Family Children's Hospital (9.3 miles)
• Cabell Huntington Hospital (9.3 miles)
• Cabell Huntington Surgery Center (9.3 miles)