Pine Lodge

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  • Interior

    A cozy twin bedroom with floral decor and warm lighting.

  • Decor

    A cozy dining area with green tablecloths and indoor plants, featuring wooden chairs and decor.

  • Living Room

    A cozy living room setup featuring a striped sofa, decorative lamps, and floral artwork.

  • Building

    A modern home blending with nature, featuring wooden architecture and lush greenery.

  • Bedroom

    A cozy hospital room with two beds, soft lighting, and a warm atmosphere.

  • Dining

    A cozy dining area featuring green tables, wooden chairs, and decorative plants.

  • Garden

    A cozy porch with wooden rocking chairs, hanging plants, and a covered roof.

  • Outdoor Seating

    A cozy porch featuring rocking chairs and a wooden frame, perfect for enjoying the outdoors.

  • Exercise Equipment

    A rehabilitation gym featuring exercise bikes and a spacious area for physical therapy activities.

Pine Lodge

405 Stanaford Rd., Beckley, WV 25801

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
88
4 stars
2
3 stars
1
2 stars
1
1 stars
8

Skilled Nursing Facility

Overall Review of Pine Lodge

Pros

  • pro Pine Lodge is a very nice place.
  • pro The beautician's visit left the residents with hair that looked great.
  • pro The staff really love and take great care of the residents.
  • pro The residents love the staff.
  • pro Pine Lodge has the best customer service person; very friendly.
  • pro The therapy department did an outstanding job.
  • pro The guest service director, activities department, and therapy department are outstanding along with the entire staff.
  • pro The meals are wonderful.
  • pro Pinelodge has the best therapy department in the United States.
  • pro All of the staff are very caring and do a wonderful job.

Cons

  • pro The facility is filthy and dirty; the stench hits visitors as they walk in.
  • pro There are fruit flies and gnats everywhere because the place is not cleaned.
  • pro None of the residents' rooms are cleaned.
  • pro The laundry has lost every set of clothes and mislabels them, which is unbelievably bad.
  • pro Social work and administration are garbage and full of lies and excuses; they never follow through.
  • pro The restroom is filthy and stinks.
  • pro Residents are left alone to walk in the halls, indicating neglect.
  • pro The nurses' station cannot answer the phones, which raises concerns about patient care.

Review

Pine Lodge evokes a strikingly mixed image from people who have lived it, visited it, or watched over it through family and church connections. On one hand, a number of voices describe a facility where care is delivered with warmth, compassion, and real dedication. On the other hand, there are sharp, repeated complaints about cleanliness, odors, clutter, and operational problems that some say are severe enough to threaten resident welfare. Taken together, the collection of reviews reads as a landscape of high human effort offset by serious systemic gaps, with therapy and personal contact often standing out as the bright spots amid ongoing concerns about upkeep and administration.

Several reviewers paint a grim first impression: "The place is filthy and they leave people sitting in wet and soiled clothes," one person laments, noting that baths are inconsistent and that the restroom "stinks." The sensory complaints are consistent: "The stench hits you as you walk in the door," and "There are fruit flies and gnats everywhere as the place is not cleaned." There are stories of debris that never seems to be removed, and of laundry problems that compound the frustration - clothes lost or mislaid, clothes labeled and still not returned, and beds and blankets that disappear into a slow, unresponsive system. One account highlights a personal grievance about blankets and pillows, describing a process where a resident's belongings take weeks to return and pillows frequently go missing. Some reviews even warn that the facility can feel like a problem from the outside-in, with a social work and administrative layer that many feel fails to follow through on promises or to communicate adequately.

The negative assessments aren't just about aesthetics. Several comments touch on overall safety and security concerns, with terms like "Very crowded and dirty. No security" accompanying a sense that resident well-being could be compromised by what reviewers perceive as lax oversight. The impression is that, in certain corners of the building, residents are left to navigate busy, cluttered spaces without sufficient supervision, and that higher-level accountability may not always translate into cleaner rooms or better day-to-day routines. Some reviews explicitly describe the facility as being at risk or in need of retraining for staff, reflecting a belief that the problems extend beyond hygiene into the realm of professional standards and reliability.

Against this backdrop of caution, there are equally strong, heartfelt testimonials that speak to the opposite experience. A substantial thread of reviews centers on therapy and rehabilitative services, repeatedly praising the therapy department as "outstanding" and claiming that therapy can be life-changing. Phrases such as "I am here for therapy and they did an outstanding job. I am now walking," and "the best Therapy department in the United States" appear multiple times, sometimes with specific names attached to glowing endorsements. The gratitude isn't only about results; it's about the way therapists and restorative aides like Brianna, Samantha (Sam), Tracey, Jessica Colbird, Crystal Talbert, and Laverne Tyree work with patients - being "outstanding," "above and beyond," and "taking great care of me." A number of residents and family members single out individuals who they say go the extra mile to ensure comfort, safety, and progress, to the point where some describe staying or visiting as a meaningful, almost family-like experience.

Several reviews highlight the quality of direct care from nursing staff, CNAs, and other frontline workers. Observations include praise for nurses who know residents by name, for caregivers who attend to personal needs with patience, and for staff who keep families informed and reassured during difficult times. The sentiment is that, when the people on the floor are present and engaged, Pine Lodge can be a place where residents feel seen, valued, and cared for - whether through a private conversation with a nurse who remembers a patient's preferences or through a kind gesture from a restorative aide who helps a patient regain mobility. The tone shifts when the same reviewers pivot to criticisms of the administration, social work, and upkeep, underscoring a dissonance between front-line warmth and organizational constraints.

Food and meals become a particularly contradictory thread. Some reviewers claim the meals are excellent or at least satisfying - phrases like "The food here at Pinelodge is wonderful!" and "The kitchen is great!!" pop up alongside more ambivalent statements. At least one family member acknowledges that, while care and therapy receive high marks, the kitchen could improve, with a suggestion that staff might benefit from eating the meals they prepare. This tension over food quality mirrors the broader pattern: where the kitchen and dining experiences align with resident needs and staff capability, satisfaction grows; where they fail to meet expectations, frustration loosens the overall impression of the facility.

In sum, Pine Lodge appears to be a place of strong interpersonal care, with therapy and direct resident interactions frequently described as exemplary or transformative. Yet it is also a setting where cleanliness, maintenance, laundry, security, and administrative follow-through are cited as serious weaknesses by a substantial portion of reviewers. The overall picture is not a simple verdict but a spectrum: genuinely caring people doing important work, sometimes hampered by systemic issues that can undermine the daily experience. For families considering Pine Lodge, the takeaway is to look beyond isolated anecdotes and assess both the human warmth on the floor and the facility's capacity to sustain a consistently clean, well-organized, and communicative environment across all shifts and departments. The voices here collectively suggest a facility with real strengths in staff and therapy, tempered by persistent concerns about cleanliness, logistics, and administrative reliability.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pine Lodge in Beckley, WV is a fully furnished assisted living community that offers a variety of amenities and care services to meet the needs of its residents. Each room is equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for added convenience. Residents can enjoy delicious meals in the dining room, which can accommodate special dietary restrictions.

For those who require assistance with daily activities, Pine Lodge provides 24-hour supervision and assistance with bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure that residents receive the necessary medical care. Medication management is offered to help individuals stay on top of their prescriptions.

Mental wellness is prioritized at Pine Lodge through a specialized program that helps residents maintain their emotional well-being. In addition, various planned daily activities are available to keep residents engaged and entertained.

Pine Lodge's convenient location offers numerous nearby amenities. There are two cafes for socializing or grabbing a quick bite to eat and one park for outdoor recreation. Seven pharmacies ensure easy access to medications, while 25 physicians are located nearby for any medical needs. With 36 restaurants nearby, residents have plenty of options when it comes to dining out. Transportation services are available for medical appointments, and there are also two transportation options nearby for added convenience. Places of worship are within reach for spiritual support, and four hospitals are close by in case of emergency.

Overall, Pine Lodge provides a comfortable and caring environment where seniors can enjoy all the amenities they need while receiving personalized care from attentive staff members.

Nearby Places of Interest

This area of Beckley, West Virginia offers a variety of amenities and services that would be beneficial for seniors looking to live in the area. There are several medical facilities nearby, including physicians' offices and hospitals, ensuring easy access to healthcare services. Additionally, there are pharmacies located within close proximity for convenient medication management. The presence of diverse restaurants and cafes provides opportunities for socializing and enjoying meals outside the home. Places of worship are also available for spiritual fulfillment, while nearby parks offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment with essential services and recreational options that cater to the needs and preferences of seniors looking for a comfortable and convenient living situation.

Physicians

  • Med Surg Group (0.2 miles)
  • WV Vascular Institute (0.3 miles)
  • WV Eye Consultants (0.5 miles)
  • Dr Sadat- Med Surg Eye Care (0.5 miles)
  • Beckley Peds (0.6 miles)
  • Kid Care (0.6 miles)
  • Jafary, Hassan - Beckley Psychiatric Services (1.1 miles)

Hospitals

  • Appalachian Regional Hospital Heliport (0.3 miles)
  • Raleigh General Hospital (0.4 miles)
  • Pinecrest Hospital (1.5 miles)
  • Beckley Surgery Center (2.4 miles)

Restaurants

  • Pizza Hut (0.4 miles)
  • Kimona Japanese Restaurant (0.4 miles)
  • Rio Grande (0.5 miles)
  • Chili's Grill & Bar (0.5 miles)
  • Taco Bell (0.5 miles)
  • Golden Corral (0.6 miles)
  • Burger King (0.9 miles)

Pharmacies

  • Walmart Pharmacy (0.4 miles)
  • Apex Pharmacy (0.7 miles)
  • Bypass Pharmacy (1.5 miles)
  • Good Neighbor Pharmacy (4 miles)
  • Bypass Pharmacy #2 (4 miles)
  • CVS Pharmacy (4 miles)
  • Walgreens (4.2 miles)

Cafes

  • Starbucks (0.5 miles)
  • Panera Bread (0.7 miles)
  • Small Talk Cafe (7.9 miles)

Transportation

  • U-Haul Moving & Storage of Beckley (0.8 miles)
  • Enterprise Rent-A-Car (2 miles)

Places of Worship

  • Calloway Heights Baptist Church (1 miles)
  • United Methodist Temple (1 miles)
  • Welcome Baptist Church (1.4 miles)
  • St John United Holy Church (2.3 miles)
  • Emmanuel Baptist Church (2.3 miles)
  • Surprise Valley Youth Camp (2.7 miles)
  • Mount Calvary Baptist Church (2.8 miles)

Parks

  • Freedom Skate Park (1.2 miles)
  • Little Beaver State Park (5.9 miles)
  • Grandview (6.1 miles)

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