Harper Mills

Save

  • Interior

    A spacious room featuring a table with chairs, a television on a stand, and decorative elements including a clock and ceiling lights.

  • Outdoors

    A beautifully landscaped garden with vibrant red flowers and a large tree in the background, featuring a sign and white fence.

  • Decor

    A well-lit dining room with neatly arranged tables and chairs, featuring decorative elements and polished flooring.

  • Building

    A well-maintained garden with lush green lawns and various shrubs in front of a brick building.

  • Bedroom

    A well-lit hospital room with a bed, nightstand, and comfortable chair.

  • Landscaping

    Entrance sign for Harper Mills surrounded by plants and stone pillars.

Harper Mills

100 Heartland Drive, Beckley, WV 25801

For more information about senior living options: (844) 490-3973

2.5 from 50 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
1
1 stars
30

Skilled Nursing Facility

Overall Review of Harper Mills

Pros

  • pro The physical therapy department is fantastic.
  • pro The nursing and CNA staff are excellent.
  • pro The house doctor is best ever.
  • pro The staff show full devotion to their patients and their families.
  • pro The facility is very clean.
  • pro Beckley Healthcare Center is taking such good care of my mother-in-law.
  • pro Beautiful, kind & caring facility!

Cons

  • pro They say the front desk is unstaffed, preventing visitors from entering and compromising resident safety.
  • pro They report buzzers that don't work, leaving residents to cry out for help for over an hour.
  • pro They claim the facility is severely understaffed with little to no housekeeping and poor nocturnal care.
  • pro They describe rooms as too small for two people.
  • pro They say the facility needs updating and the food is horrible.
  • pro They allege neglect and unsafe care, including leaving a patient on a bedside commode for over an hour and poor infection control.
  • pro They claim residents were drugged and harmed, with deaths or lost treatment opportunities as a result.
  • pro They report filthy conditions, including mold and broken or dirty toilets and sinks.
  • pro They urge that the facility be shut down and the owners fined for negligence.
  • pro They claim personal belongings were stolen by staff or during stay.

Review

Beckley Healthcare Center inspires a wide range of emotions from the families who rely on it. On one end, there are heartfelt testimonials about attentive staff, clean rooms, and genuine compassion that leave relatives convinced they've found a place worth trusting with a loved one. On the other end, there are urgent warnings about neglect, unsafe conditions, and a system that seems overwhelmed by staffing shortages. Taken together, the reviews describe a facility that can feel hopeful and reassuring in some moments and alarming in others, with the overall impression that much depends on the specific shift, unit, and who happens to be caring for a resident at any given time.

A persistent thread through many reviews is the sense that the front desk and admission process are inadequately staffed or poorly organized. Several commenters emphasize the need for a stationed attendant at the front desk to manage visitors and ensure timely access for loved ones. In the same vein, families report constant concerns about safety and responsiveness: cries for help echo through hallways, residents press call buttons only to be left waiting, and there are complaints about delays in getting assistance for mobility or personal care. One reviewer describes the distress of waiting an hour or more for help to move a bedridden relative, while others echo the fear that "buzzing the button" doesn't work at all, creating a feeling that residents are largely on their own when staffing is thin or stretched too thin.

Within this broad spectrum of complaints, some reviewers acknowledge meaningful positives in specific areas. The physical therapy department is repeatedly praised for effectiveness and encouragement, and several reviews highlight nursing aides and CNAs who display dedication and kindness. A house doctor is singled out as "the best ever" by more than one person, and families repeatedly commend staff devotion, respect, and warmth toward residents and their families. Cleanliness is another recurring positive note in these accounts, with some families describing their loved ones being bathed and put together daily, and the facility being visually and olfactibly pleasant in contrast to common nursing home stereotypes. There are even endorsements from families who would "highly recommend this center" based on the care their relative received during an extended stay, from a mother-in-law to a loved one who required ongoing rehabilitation.

Amid the contrast, there are alarming claims about serious neglect and harm. Several reviews recount the heartbreaking consequences of what they describe as insufficient care, poor infection control, and a lack of basic safety measures. The most severe accusations include stories of a patient not receiving adequate attention, resulting in extended periods without help, and, in some cases, death. One reviewer attributes their mother's death to "lack of care and starvation." Other accounts describe repeated allegations of overworked or inattentive staff, unsanitary conditions, and a general sense that residents are not always safe from harm. There are also persistent rumors of under-staffing, limited housekeeping, and patients crying out at night with little relief, which many readers interpret as a sign of ongoing systemic problems rather than isolated incidents.

The narratives also reflect a spectrum of experiences about the overall quality of care. Some families recount months of excellent service, where care teams were consistent, patient, and deeply involved with both the patient and their families. They describe steady, compassionate attention, daily grooming, meals, and a sense that staff were genuinely invested in the resident's well-being. Others, however, describe a revolving door of staff, inconsistent care, and a feeling that the facility's capacity to protect and comfort residents is compromised by high turnover and insufficient resources. A few reviews even recount dramatic statements about policy or procedural failures - ranging from disputed competence determinations by admissions staff to allegations about improper medication practices and the handling of medical referrals - creating a strong impression that some families view the center as capable of excellent care in the right circumstances, but dangerously negligent or at least poorly managed in others.

There are explicit, highly charged personal narratives that describe extreme dissatisfaction and, in some cases, serious accusations against personnel. Some accounts accuse staff of abusive behavior, medication mismanagement, and even actions that endangered or claimed the lives of residents. The language in these passages is forceful, with phrases about "shutting down" the facility, "drugging patients," and "taking life" appearing as urgent, emotional responses to experiences that families witnessed or heard about. These stories are paired with tangible examples - bedrooms that feel cramped, poor privacy, and rooms that house multiple residents in a way that can complicate care. Theft of personal belongings and a perception of disrespect from some members of the staff also appear in some reviews, reinforcing the sense that trust between families and the facility has been severely compromised in certain cases.

In sum, the collection of impressions paints a complex and highly variable picture. For some families, Beckley Healthcare Center represents a beacon of hope: a place where dedicated nurses, capable therapists, attentive aides, and clean surroundings come together to support a loved one through rehabilitation or daily living with dignity. For others, it's a cautionary tale: a facility where staffing gaps, delayed responses to urgent needs, controversial practices, and perceived neglect can lead to fear, anger, and even grief. The recurring themes - front desk staffing, responsiveness to emergencies, care quality in different departments, cleanliness and maintenance, and the balance between compassionate care and organizational missteps - suggest that prospective residents and their families should conduct a careful, personalized assessment. Visiting, speaking with current residents and families, and requesting a transparent overview of staffing patterns, caregiver turnover, and safety protocols could be especially important in making an informed decision about this particular care center.

Features

Housing

  • 201 resident community capacity 201 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Harper Mills assisted living community in Beckley, WV offers a wide range of amenities and care services to enhance the quality of life for its residents. With a focus on creating a comfortable and enjoyable living environment, Harper Mills provides various amenities such as a beauty salon, cable or satellite TV, a computer center, gaming room, small library, and a wellness center. Residents can also enjoy the convenience of fully furnished apartments with private bathrooms and kitchenettes.

Harper Mills ensures that residents' daily needs are met by offering housekeeping services, move-in coordination assistance, and transportation arrangement for non-medical purposes. The community provides delicious restaurant-style dining options with special dietary restrictions taken into consideration. A 24-hour call system and supervision ensure that residents have access to assistance whenever needed.

Residents at Harper Mills can engage in a vibrant social life through planned activities such as fitness programs, resident-run activities, scheduled daily activities, and even planned day trips. Concierge services are available to assist with any specific needs or requests.

The community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This ensures easy accessibility to essential services for both residents and their loved ones.

In summary, Harper Mills offers an assisted living experience that combines comfort, convenience, care services, and an engaging lifestyle for its residents in Beckley,WV.

Nearby Places of Interest

This part of Beckley, West Virginia, offers a convenient and diverse range of amenities for seniors considering the area for living. With multiple dining options including Kem's, Cracker Barrel, and Tamarack The Best Of West Virginia, residents can enjoy a variety of cuisines close to home. Nearby physicians such as Raleigh Regional Cancer Center and Pediatric Care Unlimited provide access to medical care, while places of worship like Beckley Seventh-Day Adventist Church and Mount Calvary Baptist Church offer spiritual support. Transportation services from Enterprise Rent-A-Car and U-Haul Moving & Storage of Beckley make it easy to get around town. Parks like Freedom Skate Park and Appalachian Regional Hospital provide opportunities for outdoor recreation and relaxation. Additionally, pharmacies such as Apex Pharmacy and Walmart Pharmacy ensure easy access to medication. Overall, this area provides a well-rounded environment for seniors looking to settle comfortably in Beckley, West Virginia.

Restaurants

  • Kem's (0.1 miles)
  • Cracker Barrel (0.2 miles)
  • Tamarack The Best Of West Virginia (0.4 miles)
  • Texas Steakhouse & Saloon (0.4 miles)
  • Ruby Tuesday (0.4 miles)
  • Wendy's (0.4 miles)
  • Pasquale's (0.5 miles)

Physicians

  • Raleigh Regional Cancer Center (0.2 miles)
  • Beckley Primary Care (0.3 miles)
  • Pediatric Care Unlimited (0.4 miles)
  • Dr.killmer (0.5 miles)
  • Surgical Care of Southern West Virginia (0.5 miles)
  • Wv Asthma And Allergy Centers (0.5 miles)
  • Retina Consultants (0.5 miles)

Places of Worship

  • Surprise Valley Youth Camp (0.3 miles)
  • Beckley Seventh-Day Adventist Church (1.2 miles)
  • Mount Calvary Baptist Church (1.7 miles)
  • United Methodist Temple (2 miles)
  • Emmanuel Baptist Church (2.1 miles)
  • Calloway Heights Baptist Church (2.3 miles)
  • Welcome Baptist Church (2.7 miles)

Transportation

  • Enterprise Rent-A-Car (1.2 miles)
  • U-Haul Moving & Storage of Beckley (2.3 miles)

Cafes

  • Panera Bread (2.3 miles)
  • Starbucks (2.5 miles)
  • Small Talk Cafe (9.9 miles)

Pharmacies

  • Apex Pharmacy (2.4 miles)
  • Walmart Pharmacy (2.6 miles)
  • Bypass Pharmacy (3.3 miles)
  • Lester Square Pharmacy (5 miles)
  • Good Neighbor Pharmacy (5.7 miles)
  • Bypass Pharmacy #2 (5.7 miles)
  • CVS Pharmacy (5.8 miles)

Parks

  • Freedom Skate Park (3 miles)
  • Little Beaver State Park (8.5 miles)
  • Grandview (9 miles)

Hospitals

  • Appalachian Regional Hospital Heliport (3 miles)
  • Raleigh General Hospital (3.1 miles)
  • Pinecrest Hospital (3.3 miles)
  • Beckley Surgery Center (4.1 miles)

Frequently Asked Questions

Where is Harper Mills?
What photos are available for Harper Mills in Beckley, West Virginia?

Nearby Communities

Related Resources

  • obtaining power of attorney without consentA Comprehensive Exploration of Common Misunderstandings about Powers of Attorney

    The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.

  • senior move managementSenior Move Management: Understanding the Role, Value, and Associated Costs

    Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.

  • weight training for seniorsWeight Training for Seniors: Building Strength and Vitality

    Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.