Providence St Joseph Care Center

Pros

• The therapy at St Joes is top notch and the nursing staff is caring and supportive.
• The recently renovated rooms are spacious and very nice.
• The PT department deserves kudos for their dedication in a challenging environment.
• The facility provides daily activities and therapies tailored to individual needs and preferences.
• The staff at Providence St. Joseph Care Center is professional, kind, and warm.
• The new rooms are well thought out with good access to bathrooms.
• There are lots of activities available for residents to participate in.
• Some of the meals provided were enjoyable for residents.
• These statements have been paraphrased in the third person for clarity and consistency.

Cons

• The evening and late shift are rude and laughed when someone fell out of their wheelchair.
• Medications were given late and the nurse didn't care about the patient's pain.
• Food was always cold and made like dog food.
• The nurse left a roommate's open sores exposed for hours before changing the dressing.
• Call lights go unanswered for hours, leaving patients lying in their own filth.
• Some staff members are rude and belligerent.
• Patients are not provided with basic medical items they need, such as a wheelchair with legs or a commode.
• Personal hygiene is not provided by the care team and there are no toilet wipes.
• The rooms are not cleaned unless the family does it themselves.
• There are no doctors or Physician Assistants on staff, leading to concerns about medical care for elderly residents.

Review

St. Joseph Care Center, located in an unspecified location, has garnered mixed reviews from its residents and their families. While some reviewers praised the facility's friendly staff, spacious rooms, and top-notch therapy services, others expressed deep dissatisfaction with the quality of care provided.

One reviewer recounted a distressing incident where the evening and late shift staff allowed someone to fall out of their wheelchair and proceeded to laugh it off and blame it on illness. The lack of empathy displayed by these employees raises concerns about the facility's commitment to providing compassionate care. In such a critical environment, it is crucial for staff members to prioritize safety and show genuine concern for the well-being of their residents.

On a positive note, another reviewer had a more favorable experience with St. Joseph Care Center for their father's recovery after surgery. The therapy services were commended as being top-notch, while the nursing staff was described as caring and supportive. Additionally, rooms that had recently undergone renovations were applauded for their spaciousness and overall aesthetic appeal.

However, not all reviewers shared this sentiment regarding the quality of care received at St. Joseph Care Center. One individual detailed a harrowing account of neglect during their stay, with medications being withheld or administered hours after they were requested due to excruciating pain. Furthermore, food was consistently subpar in terms of temperature and taste, likened to dog food. The lack of attention paid to basic hygiene needs was distressing, as patients were left lying in filth and calling out for help that went unanswered.

Despite these negative experiences highlighted by some reviewers, others spoke positively about St. Joseph Care Center's willingness to address initial issues promptly and build strong relationships with both residents and their families. Daily activities tailored to personal preferences were commended alongside various therapy programs offered at the facility.

However, another reviewer strongly advised against entrusting loved ones to this institution due to numerous concerns raised during their mother's stay. These included extended response times to call lights, inadequate provision of essential medical items, such as wheelchairs and walkers, and insufficient quantities of food. The absence of doctors or physician assistants on staff was also mentioned as a major issue.

A reviewer whose mother had been a short-term resident at St. Joseph Care Center had a more neutral experience. They found the staff professional and kind, with no issues encountered during their stay. The newly renovated rooms were commended for their accessibility features, ensuring convenience for residents.

Overall, the reviews indicate that while positive experiences were reported in terms of therapy services, renovated rooms, and activities offered by St. Joseph Care Center, concerns around neglectful care, poor hygiene practices, and insufficient provisions raise questions about the facility's ability to provide comprehensive quality care consistently. Prospective residents and their families are advised to thoroughly research the facility, visit in person, ask probing questions, and have alternative options in mind before making a final decision on placement.

This area of Spokane, Washington is a bustling hub for healthcare services, with several reputable physicians, rehabilitation centers, and hospitals located within close proximity. The restaurants in the area offer a diverse selection of dining options, ranging from fast food to upscale steakhouses. Additionally, there are cafes nearby where you can enjoy a leisurely cup of coffee or tea. For your convenience, there are pharmacies available for prescription needs. Public transportation through Spokane Transit Authority is easily accessible for getting around the city. If you enjoy spending time outdoors, there are several parks in the area where you can relax and take in the beautiful surroundings. Overall, this neighborhood offers a mix of amenities and services that may be appealing for seniors looking for a vibrant community to call home.

Physicians

• Rehabilitation Associates (0.1 miles)
• Rockwood (0.1 miles)
• Inland Eye Center (0.1 miles)
• Plastic Surgery Northwest (0.1 miles)
• Spolkane Allergy S Asthma Clinic (0.2 miles)
• Dr Monica M. German, MD (0.2 miles)
• Providence Center for Advanced Heart Disease & Transplant (0.2 miles)

Hospitals

• St Luke's Rehabilitation Institute (0.1 miles)
• Sacred Heart Medical Center Helistop Heliport (0.2 miles)
• Spokane Kidney Center (0.3 miles)
• Deaconess Medical Center (0.7 miles)
• Seattle Childrens Hospital (0.8 miles)
• Shriners Hospitals for Children-Spokane (0.8 miles)

Restaurants

• Dick's Hamburgers (0.3 miles)
• Alpine Delicatessen (0.4 miles)
• Arby's (0.5 miles)
• McDonald's (0.6 miles)
• Satellite Diner (0.7 miles)
• Churchill's Steakhouse (0.8 miles)
• Chili's Grill & Bar (0.8 miles)

Cafes

• Starbucks (0.4 miles)
• Atticus Coffee & Gifts (0.9 miles)
• Rocket Bakery (1.1 miles)
• Starbucks (1.2 miles)
• Dutch Bros Coffee (1.4 miles)
• The Scoop (1.5 miles)
• Browne's Bistro (1.6 miles)

Pharmacies

• Community, A Walgreens Pharmacy (0.5 miles)
• Rosauers Supermarkets (1.4 miles)
• Walgreens (1.5 miles)

Transportation

• Spokane Transit Authority Sta (0.9 miles)

Parks

• Nishomiya Japanese Garden (1 miles)
• Riverfront Park (1 miles)
• Duncan Gardens (1 miles)
• The United States Pavilion, Expo '74 (1.1 miles)
• Ice Age floods Playground (1.2 miles)
• Polly Judd Park (1.4 miles)
• Comstock Park (1.6 miles)