Shelton Health & Rehab Center in Shelton, WA
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Information last verified:
153 Johns Court, Shelton, WA 98584
For more information about senior living options: (844) 490-3973
The building is very clean and provides a good environment. The staff are friendly and attentive. From day one, caregivers provided great care and the facility was clean and friendly. The nurses are attentive, and the therapy team is helpful and committed to recovery. Angela Edwards is cheerful and helpful at the desk and a great asset to the team. The facility offers excellent care; the staff are caring and friendly, and the physical therapy is excellent. The front desk staff are kind and helpful. The remodeling left the facility clean, with a friendly atmosphere and hardworking nurses and CNAs. The staff go out of their way to help residents and provide service above and beyond. Customer service is great, and the branding/design is awesome. The staff are amazing, with many reviewers calling them sweet and great. Shelton Health and Rehab is an awesome resource in Mason County and makes residents feel like family.
They describe the facility as a hell hole with not enough staff to care for patients. They say the staff are lazy and embarrass residents, and privacy is not respected. They report chronic understaffing leading to slow call-light responses and gaps in care. They accuse the financial department of harassing families for payment and of rude treatment. They claim mismanagement of medications and poor communication about patient care. They state the facility lied to families and failed to provide timely updates about loved ones. They describe the environment as dirty at times and poorly maintained.This community is best suited for families who prize a clean, homey setting with consistently friendly staff and a dedicated rehab focus. Shelton Health & Rehab Center tends to shine in everyday care moments: attentive CNAs, a responsive therapy team, and a dining environment described as pleasant and welcoming. For families who want a small, community-minded facility where staff are frequently described as caring and personable, this center often delivers that sense of belonging and daily positivity. It is particularly appealing to those who value visible warmth, personal touches from front-desk staff, and a facility atmosphere that feels approachable rather than clinical. In short, it works well for residents who benefit from steady, personable interaction, a well-regarded rehab pathway, and a setting that feels like a local community hub.
Where alternatives deserve consideration is in the realm of medical oversight, communication clarity, and consistency of staffing. Several reviews signal serious red flags for families that require rigorous, reliable medical updates and tightly coordinated care. The most alarming concerns center on delayed or missing progress reports, difficulty obtaining timely calls or updates about a loved one, and disputes around medical direction and medication management. For families facing complex medical needs, memory-care requirements, or high-acuity rehab, these reports suggest a need to compare with facilities that demonstrate more predictable physician engagement, more transparent medication processes, and stronger, clearer lines of accountability. Another group to scrutinize closely includes those who cannot tolerate inconsistencies in billing or financial communications, or who have already experienced friction with administration around payments and paperwork.
The core positives, cleanliness, a friendly front-line team, and an active therapy program, can meaningfully offset several drawbacks, but not wholesale. The consistently favorable remarks on housekeeping and ambiance set a solid baseline for comfort and dignity, which matters deeply for daily life and recovery motivation. The rehab staff and therapists frequently earn praise for skill, responsiveness, and a practical approach to helping residents regain function. In practice, that means a shorter bridge to meaningful improvements for short-term rehab and a steadier sense of security for families who want proactive rehab planning. When paired with a culture of compassionate CNAs and a kitchen and dining staff that residents and families call out as kind and efficient, the care experience can feel cohesive and supportive, especially for residents who can participate actively in their recovery and daily routines.
However, the downsides are real and they affect day-to-day quality of life. Staffing gaps, especially on weekends, surface repeatedly in reviews and can translate into longer wait times for assistance or slower call-notification cycles. Several accounts describe inconsistent medical oversight and delayed referrals to inpatient rehab, which undermines confidence during critical recovery windows. There are also troubling anecdotes about patient privacy and dignity, and about the way some family inquiries are handled, even when staff are otherwise praised for their warmth. The most severe warnings involve problems with billing, inappropriate pressure around payments, and reports of staff behavior that erodes trust. These experiences remind families to verify that the facility’s administrative and clinical teams remain aligned, with clear, trustworthy channels for urgent concerns, updates, and discharge planning.
From a decision-making standpoint, prospective families should come prepared with a concrete questions-for-every-Shift mindset. Attend a tour with a checklist that includes: current staffing ratios on weekends and nights; direct access to the DON or administrator; demonstration of call-bell response times; recent medical director involvement and how medication decisions are communicated; transparency in therapy progress and discharge planning; and a clear, written outline of how billing and social services communications operate. Observing the dining area, speaking with frontline staff, and asking to meet a nurse manager can reveal whether the warmth present in the common areas is matched by clinical follow-through. If memory-care needs are anticipated, verify the center’s approach to cognition-focused programming, supervision, and safety protocols, given anecdotes about medication changes and behavior management.
In the end, Shelton Health & Rehab Center offers a compelling choice for families who value a clean, welcoming environment and a strong rehabilitation vibe led by capable therapists and devoted CNAs. The facility’s brand-new look and constant praise for the caregiving staff contribute to a sense of everyday reliability that many families seek. Yet the range of experiences documented by residents and families, some glowing, others sharply critical, means this is not a steady, one-size-fits-all solution. Those prioritizing seamless medical communication, flawless care continuity, and trouble-free financial interactions may want to look at alternatives with a track record of consistent physician engagement and transparent administration. For families who can tolerate and navigate the variability, and who place high importance on personal attention, a Shelton stay can be a successful bridge to recovery and independence, with the caveat that robust oversight and explicit expectations must be part of the admission plan.
76 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shelton Health & Rehab Center in Shelton, WA is a vibrant and lively assisted living community that provides a comfortable and enriching environment for seniors. Our center offers a wide range of amenities to ensure that residents have everything they need to enjoy their days to the fullest.
For those looking to pamper themselves, our beauty salon is available for all grooming needs. Residents can also relax and unwind while watching their favorite shows on cable or satellite TV in the privacy of their own room. Our community operated transportation makes it convenient for residents to explore the local area or run errands.
Our computer center is equipped with modern technology, allowing residents to stay connected with loved ones or pursue their personal interests online. The dining room offers restaurant-style dining, where nutritious meals are prepared and served by our dedicated staff. Special dietary restrictions are taken into consideration to accommodate individual needs.
Keeping active is essential for overall wellness, which is why we offer a fitness room and scheduled daily activities. Residents can also enjoy recreational activities such as gaming rooms, small libraries, and outdoor spaces like gardens. Our wellness center provides services aimed at enhancing mental well-being.
Residents can feel at ease knowing that our staff is available 24/7 with a call system and 24-hour supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive the proper dosage at the right time. Diabetes diet and special dietary restrictions are catered to support individual health needs.
Transportation arrangements are provided for both non-medical purposes as well as trips to doctors' appointments. We offer move-in coordination services for a smooth transition into our community.
Surrounding our center are parks, pharmacies, physicians' offices, restaurants, and hospitals accessible within close proximity. Additionally, we provide concierge services and planned day trips to make everyday life more enjoyable.
At Shelton Health & Rehab Center, we strive to create a warm and supportive environment for seniors, ensuring their comfort, well-being, and engagement in a fulfilling lifestyle.
Shelton Health & Rehab Center is located at 153 Johns Court, Shelton, WA 98584 in Mason County, Washington
Shelton Health & Rehab Center on seniors.fyi includes 7 photos including images showing building, interior, healthcare, outdoor, windows, lighting, seating area, rehabilitation, and more.
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