Maple Glen Assisted Living Community
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1700 North 13Th Loop Road, Shelton, WA 98584
For more information about senior living options: (844) 490-3973
The staff at Maple Glen take great care of residents, providing peace of mind to families. Selena and Sarah in the office are personal and professional. The staff watch over residents and treat them with respect. The facility has a hardworking team and a super clean building. Maple Glen offers a walking trail around the building and is in a quiet location near the hospital. Residents enjoy a variety of planned activities that run on time. Maple Glen is described as a higher-class assisted living facility with caring people. The community at Maple Glen fosters friendship and a sense of belonging for residents.
The service has gone by the wayside since the new company bought Maple Glen, with no one greeting visitors and often no staff in the lobby, creating a safety concern. There is no receptionist or safety assessment at Maple Glen, as visitors are not greeted or checked for safety. A reviewer felt residents are not safe and are disrespected, and found the front desk message sickening. The facility is said to hardly take care of residents, hire stoners, fire good workers, and practice favoritism. The managers are described as not talking to residents who want to discuss the level of care.Maple Glen stands at a crossroads, with voices from the community painting a picture of a facility that is both deeply caring and frequently challenged. Since the new company took over, some residents and their families have observed a troubling drift in how the lobby and front desk are staffed. The absence of a consistent greeting and a visible front-desk presence has raised safety concerns for those who worry about monitoring visitors, checking in, and overall security. In many care environments, a comprehensive check-in process is standard practice, helping to ensure that residents are safe and that visitors are accounted for. Here, several reviews describe a noticeable lapse in that routine, prompting calls for safety to be treated as the top priority.
Amid this critique, there is a consistently strong thread of gratitude for the caregiving teams who remain deeply attentive to residents. One family member highlights the positive impact on her 94-year-old father, noting that "the staff watches over him and treats him with respect." For her, and for others who live out of state, Maple Glen provides essential reassurance that their loved ones are in capable hands. Specific staff members are singled out for their warmth and professionalism; "Selena and Sarah" are repeatedly praised for their personal and professional approach, giving families confidence and ongoing support for their loved ones.
On a personal level, many residents and spouses report meaningful improvements in quality of life. A wife who has been a resident for nearly a year describes a transformative period where "our stress level and quality of life have improved immensely." The sentiment is one of relief and gratitude: the staff are described as wonderful, consistently going above and beyond to sustain a positive, respectful environment. The recurring message is that a caring, dependable staff can make a significant difference in everyday well-being and happiness, especially in the face of illness and aging.
There are also heartfelt reminiscences about longer-tenured residents and family experiences. A grandmother's story stands out: she spent years in Maple Glen, finding companionship and enjoyment in the rec room. When Covid isolation briefly paused activities, a family member stepped in to help keep her engaged - teaching her to use a TV and staying connected by phone. Once activities resumed, she thrived again, with the sense that Maple Glen offers a reliable slate of programming and a community that cares. In several narratives, residents express appreciation for the consistency and timeliness of planned activities, underscoring the staff's ability to maintain structure and engagement even during challenging times.
Not every review reads with the same tone, however. A strong negative perspective emerges from one reviewer who expresses deep dismay at how residents are treated and how management interacts with concerns. The reviewer claims, "They hardly take care of their residents. They hire stoners. They fire the good workers. And they play favoritism. The managers do not like to talk to residents who want to speak with them about the level of care they receive." This view is presented as a serious concern about safety and responsiveness, and it stands in stark contrast to the more positive experiences described by others. The reviewer also notes a feeling of disrespect toward residents and questions the ability of leadership to address care issues, labeling the situation as something "I feel awful for everyone who lives there."
Yet another vantage point acknowledges both the challenges and the improvements. A different resident or family member remarks on a community that can be both "hard working" and well-kept, calling Maple Glen a "higher class assisted living facility." The sentiment includes appreciation for cleanliness, walking trails, and a quiet location near the hospital. The staff are described as "friendly, caring and attentive to all residents," and there is recognition that the team has worked to remove problematic personnel, with a sense of optimism that the organization can continue to improve. In this vein, there is a quiet confidence that Maple Glen is moving toward a more consistently positive standard of care.
Across the spectrum of feedback, several recurring themes emerge. The facility is praised for its people - the staff who show up every day with compassion, warmth, and a genuine desire to help residents live better lives. The physical setting is repeatedly described as pleasant and well-maintained, with amenities like a functional rec room and outdoor spaces that contribute to a sense of normalcy and community. Family members consistently express that, even when there are concerns about process and communications, the caregiving itself - watching over residents, treating them with dignity, and fostering social connections - remains a defining strength of Maple Glen.
Looking ahead, the community appears to be navigating a balance between safety, responsiveness, and outstanding caregiving. Residents and families who experience the most meaningful peace of mind credit the staff's attentiveness and the continuity of compassionate care. Others urge stronger front-desk presence and more open dialogue with management, especially about safety and care concerns. A recurring message is that accidents and overlookings are less likely when there is visible accountability, robust check-in procedures, and a leadership culture that listens to residents and families. In sum, Maple Glen is a place of strong caregiving and a resilient community, buoyed by dedicated staff, while still facing important opportunities to elevate safety protocols and resident communication.
64 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maple Glen Assisted Living Community, located in Shelton, WA, offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. The community boasts a beauty salon where residents can enjoy grooming and styling services. Residents can also stay connected with the outside world through cable or satellite TV and Wi-Fi/high-speed internet.
To facilitate day-to-day activities, Maple Glen provides community-operated transportation for outings and errands. The computer center allows residents to stay engaged with technology, while the small library presents a cozy space for reading and learning. A fitness room is available to promote physical wellness, along with a gaming room for leisurely entertainment.
The dining experience at Maple Glen is exceptional as well, with meals served in a restaurant-style dining room. Special dietary restrictions are accommodated to ensure that all nutritional needs are met. For residents who prefer cooking their own meals, kitchenettes are provided in each fully furnished apartment.
Residents can enjoy the serene outdoor spaces and take advantage of the beautiful garden. Housekeeping services are offered to maintain cleanliness and tidiness within each living space.
Care services at Maple Glen include 24-hour call systems and supervision to guarantee round-the-clock support when needed. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures the proper administration of medications, while special dietary restrictions are carefully catered for those with specific health requirements.
In terms of social engagement, Maple Glen offers concierge services to assist residents in organizing their personal affairs. Fitness programs promote physical well-being, while planned day trips provide an opportunity for exploration beyond the community's grounds. Residents can also actively participate in resident-run activities or take part in scheduled daily activities.
Maple Glen is conveniently located near parks, pharmacies, physicians' offices, restaurants, and hospitals; ensuring easy access to essential amenities and healthcare facilities.
With its comprehensive range of amenities and personalized care services tailored to individual needs, Maple Glen Assisted Living Community offers a warm and welcoming environment for seniors in Shelton, WA.
Maple Glen Assisted Living Community is located at 1700 North 13Th Loop Road, Shelton, WA 98584 in Mason County, Washington
Maple Glen Assisted Living Community on seniors.fyi includes 3 photos including images showing bedroom, dining, windows, natural light, decor, quilt, building, trees, and more.
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