State Highway 902 & Salnave Road, Medical Lake, WA 99022
For more information about senior living options: (866) 208-4318
Overall Review of Lakeland Village Nursing Facility
Pros
The clients will always be the most wonderful thing about Lakeland Village.- The job offers good benefits.
- Ashley is a good person for putting up with it.
- The facility is an excellent intermediate care facility for habitation training.
- Lakeland Village is described as a great community to be a part of.
- The facility is nice and sits in a pleasant area with deer.
- The people who care for Debbie are wonderful.
Cons
The facility is described as a horrible place with rude, impatient staff who allegedly do not perform their jobs, leave too early, and fail to take care of residents.- Staff allegedly left residents in distress and harmed them on purpose, contrary to claims that it was an accident.
- The facility allegedly does not clean the rooms, leaving residents dirty and going days without food.
- A former employee claims they are harassing a family member for doing the job they should have been doing.
- The reviewer warns against sending family members there, stating they will be treated horribly and may die earlier than they should if sent there.
- A staff member named Ashley allegedly shared client experiences on social media, and the director reportedly did nothing, leading to distrust and a lack of recommendation.
- The staff are extremely rude, and the reviewer does not recommend this facility.
- A maintenance man described as miserable nearly rear-ended the reviewer’s car with her kids inside, and the reviewer strongly does not recommend visiting this establishment.
Review
Lakeland Village Nursing Facility in Medical Lake is best suited for families that prioritize a close-knit, resident-centered environment where care is intimately connected to everyday life. It appeals to those who want a home-like setting where daily routines and social bonds among residents form the heart of the experience. For families exploring intermediate-level care or habitation-training programs, the facility can offer structure and peer-supported living that helps some residents settle in more comfortably than a sterile, high-turnover setting. The campus atmosphere, with its character and sense of place, can be a draw for those who value a tangible community presence in daily life.
However, serious concerns persist and should drive decision-making away from Lakeland Village for anyone whose oversight needs are high or whose loved one relies on consistently polite, proactive staff. Recurrent reports describe rude, impatient workers who appear to neglect basic duties, along with alarming claims that residents were left distressed or without meals. Several accounts allege rooms not being cleaned, and one account explicitly accuses staff of endangering residents. The combination of care gaps and hostile interactions paints a picture of a setting where safety and dignity can be inconsistent, and where friction between families and administrators can cloud trust. Prospective families should treat these concerns as non-negotiable deal-breakers unless verifiable improvements are demonstrated.
On the upside, the community of residents is repeatedly cited as the bright spot, people who make the days meaningful and who create social ties that soften the rough edges of institutional life. For some residents, the atmosphere and the chance to build relationships can outweigh episodic lapses in staffing. The facility also positions itself as an intermediate-care option with habitation-training potential, offering purposeful structure that can help residents develop daily living skills. When staffing is capable of aligning with those goals, the program’s value increases. But the presence of frequent rude behavior and alleged neglect undermines these programmatic strengths, meaning the pros only partially offset the serious drawbacks for families evaluating suitability.
Families evaluating Lakeland Village should approach with a clear checklist and a plan to verify every claim through firsthand observation. During tours, watch how staff interact with residents, noting tone, attentiveness, and responsiveness to calls for assistance. Inquire about meal service, room cleanliness, and how emergencies are handled in real time. Request recent incident reports, staff-to-resident ratios, and any turnover data, then compare them to commitments from leadership. Speak with multiple families, and, if possible, residents, to triangulate experiences. Assess whether the facility has explicit paths for improvement, accountability measures, and visible leadership presence that responds to concerns rather than deflecting them.
Risk tolerance is the key lens: if consistent high-quality care is non-negotiable, this is a facility to avoid. If a family can tolerate variability and is prepared to actively supervise care, Lakeland Village might still work, provided rapid, verifiable changes are seen. The most pressing red flags, claims of neglect, meals withheld, rooms left dirty, and hostile staff interactions, are not minor irritants; they are fundamental risk factors that can compromise health and dignity. The question becomes whether the current leadership can implement meaningful improvement, sustain it, and restore trust with families.
Bottom line: Lakeland Village Nursing Facility likely serves best those who value a strong resident community and who can responsibly navigate a care landscape where staffing quality varies and oversight is explicit. Alternatively, families whose standards for staff conduct and daily care are non-negotiable should consider other options first, or demand a detailed improvement plan before admission. For those leaning in, conduct deliberate due-diligence: visit with questions, verify care plans, and observe how the facility handles concerns in real time. When trust in daily care is restored, the environment can become a lifeline; until then, exploration of alternatives remains strongly advisable.
93 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Spokane International (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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