Lakeland Village Nursing Facility

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Lakeland Village Nursing Facility

State Highway 902 & Salnave Road, Medical Lake, WA 99022

For more information about senior living options: (844) 490-3973

3.1 from 16 reviews
5 stars
6
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Skilled Nursing Facility

Overall Review of Lakeland Village Nursing Facility

Pros

  • pro The clients will always be the most wonderful thing about Lakeland Village.
  • pro Lakeland Village is an excellent intermediate care facility for habitation training.
  • pro Nice facility with lots of deer.
  • pro People describe Lakeland Village as a place they love and a great community to be a part of.

Cons

  • pro They are a horrible place with rude impatient staff who also don't do thier job they leave too early and don't take care of the residents.
  • pro They have purposely left residents in distress and harm them on purpose when they say it was a accident it's not.
  • pro They don't clean the rooms and purposely leave residents dirty and have purposely made them go days without food.
  • pro A family member of mine used to work there and they are still harassing them because they were doing the job they should have been doing.
  • pro Horrible staff and very rude.
  • pro Extremely rude staff.
  • pro A staff member named Ashley from this facility has been going around social media sharing experiences between clients, including but not limited to how clients bite, kick, and abuse her, and how good of a person she is for 'putting up with it'. The director (Kristina Frontino) has been contacted with nothing done regarding this, so I doN't trust this as a place to send yOuR paRents or familY members in need of help to. please look iNto your stAff!! if This is the sOcial media look they're okay with then i do not Recommend!

Review

The collection of reviews about Lakeland Village Residential Habilitation Center near Spokane paints a highly charged and polarized picture. On one end, there are vibrant testimonials about the people who live there and the sense of community that emerges among residents and staff. On the other, there are scathing, detailed accusations of neglect, mistreatment, and harmful behavior by staff, paired with complaints about safety, cleanliness, and responsiveness. Taken together, the input suggests a place that inspires strong loyalties in some families and profound alarm in others, with the balance of opinion shifting dramatically from one reviewer to the next.

A recurring thread among the negative reviews is a perception of general care failures and poor conduct by staff. Several reviewers describe a facility where workers can be rude and impatient, leave shifts early, or fail to attend to residents' basic needs. Specific allegations include rooms not being cleaned, residents kept in distress, and even long stretches during which residents allegedly go without meals. There are also accusations that some residents were left dirty or neglected, and that at times distressing events went unaddressed or dismissed as accidents. One account even alleges deliberate harm, asserting that harm occurred with intent rather than by accident. These claims cast a shadow over day-to-day operations and raise concerns about safeguarding and accountability within the center.

Family members who worked at Lakeland Village report their own conflicts with management and administration. One reviewer notes frequent harassment from the facility against a family member who was trying to do the job they were hired to do, implying that internal whistleblowing or oversight may be met with retaliation. This adds a troubling dimension to the concerns about care, suggesting that the environment could be hostile to employees who raise legitimate concerns about resident welfare. The implication is that staff with genuine concerns about residents' well-being may not be protected or supported, which would potentially undermine the quality of care provided.

A particular point of contention revolves around a staff member named Ashley and how her actions are perceived by the broader community. According to one reviewer, Ashley has been circulating information on social media about experiences with clients, including descriptions of residents biting or kicking and the stress she endures while on the job. The same reviewer accuses the facility's director, Kristina Frontino, of failing to take any action in response to these online disclosures, which fuels distrust among families contemplating sending loved ones there. This combination of social media activity, unaddressed allegations, and perceived inaction by leadership contributes to a sense that the facility may be more focused on public image than on meaningful resident protection and staff accountability.

Additional negative observations emphasize safety and courtesy issues, with one reviewer recounting an incident where a maintenance worker appeared to be in a negative mood and nearly caused a car accident with children in the vehicle. Repeated statements calling staff "horrible" or "very rude" reinforce the impression of an unpleasant and potentially unsafe environment for both residents and visitors. These anecdotes, while anecdotal, collectively feed a perception that basic courtesy, safety, and attentiveness may be inconsistent at the center.

Amidst the negative voices, there are notable affirmations that complicate the narrative. Several reviewers celebrate the people who live at Lakeland Village, portraying residents as the true heart of the center and expressing admiration for their resilience, companionship, and the meaningful relationships formed there. A reviewer who had a sister as a long-term resident describes the care in glowing terms, emphasizing that the people who care for Debbie are wonderful and that loving, careful attention is possible and deeply valued. Other comments echo a sense of community and personal pride in the relationships built over time, underscoring that for some families the facility is a place of genuine warmth and connection.

There are also positive, practical praises that highlight strengths such as benefits for staff and a welcoming community atmosphere. One review grants one star for the job's benefits and one star for the clients, signaling a nuanced appreciation that acknowledges both the work environment and the meaningful interactions with residents. A separate positive note calls Lakeland Village an excellent intermediate care facility for habitation training, suggesting that for some purposes the center can be an effective and valuable setting for development and learning. Together, these remarks illustrate that the facility can function well for certain goals, and when it does, it leaves a strong positive impression on those who experience it.

A long-standing admirer of similar programs offers a broader, reflective perspective rooted in history. This reviewer recalls researching Lakeland Village in the past, attending open houses, and valuing the role of residential habilitation centers (RHCs) for people with developmental disabilities. They emphasize the specialized care these centers can provide and express sorrow for the closure of another nearby facility, Interlake RHC, which adds a layer of historical complexity to the conversation about Lakeland Village. This viewpoint acknowledges the significant need for well-designed, specialized care environments while also recognizing the evolving landscape of care, policy, and resource allocation that shapes how facilities operate today.

In sum, the reviews present a multifaceted portrait of Lakeland Village. A core tension runs between heartfelt appreciation for the residents, their communities, and the positive moments that arise from genuine connections, and grave concerns about care quality, staff behavior, safety, and leadership responsiveness. Some accounts describe a nurturing, respectful environment where staff and residents build meaningful relationships; others depict a facility struggling with neglect, distressing incidents, and a perceived lack of accountability. The divergent experiences suggest that families and potential visitors should proceed with careful due diligence, seek current and specific information about care standards and safety practices, and consider how well a given episode of care at Lakeland Village might align with the needs and expectations of their loved ones.

Features

Housing

  • 93 resident community capacity 93 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Spokane International (9 miles away) Spokane International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lakeland Village Nursing Facility in Medical Lake, WA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can indulge in haircuts, styling, and other beauty services. Cable or satellite TV is available in all rooms for entertainment purposes. Community operated transportation is provided to assist residents with their commuting needs. A computer center allows residents to stay connected with their loved ones and engage in various online activities.

The dining room offers restaurant-style dining experiences, serving delicious meals prepared by professional chefs. Special dietary restrictions can be accommodated to ensure that everyone's dietary requirements are met. Housekeeping services are also provided to maintain a clean and organized living environment.

Residents can enjoy various recreational activities within the facility including fitness programs, gaming rooms, small library for reading enthusiasts, and scheduled daily activities managed by the community staff. Planned day trips and resident-run activities add excitement to their daily lives.

Lakeland Village provides a serene outdoor space where residents can relax and enjoy nature. Additionally, a wellness center equipped with a fitness room caters to the physical well-being of individuals.

For those who require assistance, the community offers 24-hour call systems for immediate support. Trained staff members provide round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that residents receive their medications on time.

Transportation arrangements for non-medical purposes as well as transportation to doctors' appointments are readily available for convenience. Move-in coordination services make transitioning into the community smooth and hassle-free.

With Wi-Fi/high-speed internet access throughout the premises, staying connected digitally is effortless.

Surrounded by one café, one pharmacy, and one hospital nearby, Lakeland Village Nursing Facility ensures accessibility to essential amenities outside the community.

Overall, Lakeland Village Nursing Facility provides a comfortable and vibrant assisted living community that prioritizes the physical, emotional, and social well-being of its residents.

Nearby Places of Interest

Hospitals

  • Eastern State Hospital (1.7 miles)
  • Us Air Force Hospital 92nd Medical Group (6.9 miles)
  • Shriners Hospitals for Children-Spokane (14.8 miles)
  • Deaconess Medical Center (14.9 miles)
  • VA Medical Center (15 miles)
  • Spokane Va Medical Center (15 miles)
  • Sacred Heart Medical Center Helistop Heliport (15.3 miles)

Cafes

  • Lefevre St Bakery & Cafe (2 miles)
  • Starbucks (9.6 miles)
  • Dutch Bros Coffee (9.6 miles)
  • Chaps Coffee Co. (13.6 miles)
  • The Scoop (14.2 miles)
  • Rocket Bakery (14.3 miles)
  • Browne's Bistro (14.4 miles)

Pharmacies

  • Owl Pharmacy (2.1 miles)
  • Cheney Owl Pharmacy (7.3 miles)
  • Yoke's Pharmacy (8.4 miles)
  • Walmart Pharmacy (9.5 miles)
  • Rosauers Supermarkets (14.4 miles)
  • Walgreens (15.1 miles)
  • Community, A Walgreens Pharmacy (15.2 miles)

Physicians

  • 92Nd Medical Group (5.8 miles)
  • Pulse Heart Institute Cardiology, Cardiothoracic and Vascular Services - Spokane (14.9 miles)
  • MultiCare Rockwood Urology Center (14.9 miles)
  • Cancer Care Northwest (14.9 miles)
  • MultiCare Rockwood Neurology Center (14.9 miles)
  • Advanced Hearing Aid Center (14.9 miles)
  • Northwest Pain Care (14.9 miles)

Restaurants

  • McDonald's (7.2 miles)
  • Wild Bill's Long Bar (7.3 miles)
  • Arby's (7.9 miles)
  • KFC (8.9 miles)
  • McDonald's (8.9 miles)
  • Taco Bell (9.5 miles)
  • Epic (10.1 miles)

Transportation

  • Concourse B (9.5 miles)
  • Spokane International Airport (GEG) (9.5 miles)
  • TSA Checkpoint (9.5 miles)
  • National Car Rental (9.5 miles)
  • Spokane Transit Authority Sta (15.2 miles)

Theaters

  • B&B Theatres Airway Heights 8 (10 miles)

Parks

  • Polly Judd Park (14 miles)
  • Coeur D'Alene Park (14.2 miles)
  • Comstock Park (14.2 miles)
  • Nishomiya Japanese Garden (14.8 miles)
  • Duncan Gardens (14.9 miles)
  • Webster Park (15.1 miles)
  • Riverfront Park (15.4 miles)

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