Benson Heights Rehabilitation Center

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  • Interior

    A brightly lit lobby featuring an aquarium with colorful plants and fish.

  • Outdoors

    A small building with a front entrance, surrounded by plants and benches on a sunny day.

  • Building

    A landscaped area with conical trees, a building, and a parking lot under a blue sky with clouds.

  • Bedroom

    A simple hospital room with a single bed and minimal furnishings.

  • Landscaping

    A single-story suburban house with a well-maintained lawn and driveway.

  • Healthcare

    A minimalist hospital room with a single bed and a window, conveying a sense of cleanliness and simplicity.

Benson Heights Rehabilitation Center

22410 Benson Road SE, Kent, WA 98031

For more information about senior living options: (844) 490-3973

4.2 from 29 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Benson Heights Rehabilitation Center

Pros

  • pro The staff here are wonderful.
  • pro The staff are the best.
  • pro They are consistent and thoughtful in the care of the residents.
  • pro The staff really care about their residents.
  • pro Maura the social worker has been great.
  • pro The social work team is fabulous.
  • pro The staff are very friendly.
  • pro This place is a special place with dedicated and caring staff.
  • pro Benson has caring staff that are passionate about providing care.

Cons

  • pro The air at the facility is chokingly thick with artificial fragrance.
  • pro Residents are treated as numbers rather than individuals, with little personalized care.
  • pro Maintenance and safety are neglected, evidenced by a bathroom handle that is almost falling off.
  • pro A resident was physically assaulted while at the rehab.
  • pro Belongings were stolen or replaced with low-quality items, and thefts were dismissed as lies.
  • pro Staff and management reportedly called adult protective services to portray the resident as insane, showing a severe lack of compassion.

Review

Benson Heights Rehab emerges in a troubling, multi-faceted way in the accounts of residents and their families. Across the reviews, there is a palpable tension between care that is described as heartfelt and staff who are praised for their dedication, and an atmosphere that many feel is overwhelmed by poor maintenance, impersonal treatment, and moments of hurtful neglect. Several commenters point to a facility that smells of artificial fragrance and feels more like a corporate environment than a place that truly sees and attends to individual residents. They describe a setting where the building and its upkeep seem strained, and where funding for basic facility maintenance appears insufficient to meet obvious needs - such as a bathroom handle that is practically on its last leg.

Within this broader impression, stories of personal crises and trauma color the narrative. One reviewer recounts serious burdens around an ex-father-in-law's final months: a period marked by neglect around a fall from bed, slow or non-existent responses to calls for help, and a disturbing pattern of only hearing back from administrators when the calls involved payments rather than care. The account paints a picture of a facility where urgent needs - mobility assistance, timely response, and dependable communication - were not consistently met, and where the family often felt shut out from the help they needed. The sense of personalization and attentive care, they say, was repeatedly absent during the most critical moments.

The distress deepens with claims of internal neglect and violation: belongings were repeatedly stolen or misplaced, and when reported, the residents were dismissed as lying. The replacements offered were low-quality or generic items, and in some instances, personal goods simply disappeared with little to no effort made to recover them or return them to their rightful owners. The emotional toll is amplified by concerns about oxygen equipment and other essential items - barriers that seemed to prevent a smoother, safer transition toward leaving the facility or securing necessary support when a loved one needed it most. The overall tone is one of frustration and betrayal in the face of what should be trusted guardianship.

Death and bereavement add another layer of pain to the narrative. The reviewer describes a sequence of roadblocks and delays around the logistics of care, culminating in a difficult, emotionally numb moment when the news of death arrived and the facility immediately turned the conversation toward funeral arrangements rather than expressing condolences or empathy. The subsequent process of collecting a loved one's belongings was described as disrespectful and marked by unprofessional behavior - staff whispering, treating the family as a nuisance, and delivering items that did not belong to the deceased. These episodes left families with a sense that the end-of-life experience at the facility was not only unsupportive but also deeply insensitive.

Amid these heavy concerns, there are repeatedly cited strands of hope and gratitude directed toward specific individuals and smaller-scale strengths within the community. Maura, the social worker, is singled out as a bright spot: she is described as greatly supportive, available during times of distress, and consistently helpful. Other reviews highlight that some staff members are friendly, compassionate, and responsive to residents' needs. There are mentions of staff who were able to facilitate important moments - like setting up accessible communication with loved ones via Zoom - and of caregivers who helped a resident relearn mobility and regain independence. The sentiment here is that, despite systemic shortcomings, there are people within Benson Heights who genuinely care and make meaningful differences in residents' lives.

The facility's overall reputation, as reflected in the mixed reviews, centers on a nuanced balance between warmth and deficiency. Several accounts acknowledge that the building is not the newest or most polished, yet praise the dedication and perseverance of the staff. There are comments about a shift in administration and staffing, with some noting improvements once agency workers were no longer involved, suggesting that changes in personnel can alter the atmosphere and quality of care. In one set of reflections, the place is described as a unique environment tailored to behavioral and mental-health needs, implying that the core mission is valuable even if the physical environment and some administrative processes fall short. Others emphasize that, with consistent, compassionate staff, the facility can feel like a true home for residents who require long-term care and specialized support.

Taken together, the recollections form a complex portrait. Benson Heights Rehab is depicted as a place with real strengths - dedicated caregivers, compassionate social work professionals, and a capacity to foster moments of progress and connection. At the same time, the reviews highlight serious concerns: neglectful responses, poor handling of personal belongings, problematic communication, and heartbreaking experiences surrounding death and bereavement. The contrasts point to a need for ongoing attention to basic care practices, transparent communication with families, and stronger safeguarding of residents' dignity and possessions. For families considering Benson Heights, the message is clear: there are individuals there who care deeply and make a difference, but there are also deeply troubling patterns that warrant scrutiny and proactive oversight.

Features

Housing

  • 91 resident community capacity 91 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (6 miles away) Seattle-Tacoma International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Benson Heights Rehabilitation Center in Kent, WA is a vibrant and well-equipped assisted living community that offers a multitude of amenities for its residents. With a focus on providing quality care and comfortable living arrangements, this center ensures that seniors have access to everything they need to enjoy their golden years.

The community features a variety of amenities that cater to different interests and needs. For those who like to look their best, there is a beauty salon available on-site. Residents can also enjoy their favorite TV shows with cable or satellite TV in the comfort of their own rooms. Community-operated transportation is provided for outings and appointments, making it easy for residents to stay connected with the outside world.

A computer center is available so that residents can stay digitally connected, while the fitness room encourages an active lifestyle. The fully furnished apartments ensure that residents feel at home right away, and housekeeping services keep the spaces tidy and welcoming. A gaming room provides entertainment for those who enjoy playing games with friends, while the garden offers a peaceful outdoor space to relax and enjoy nature.

Dining at Benson Heights Rehabilitation Center is restaurant-style, offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated, ensuring that every resident's nutritional needs are met. For those who prefer cooking their own meals, each apartment includes a kitchenette where they can prepare food as desired.

Care services provided at this community include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents take their prescribed medications correctly. A mental wellness program is in place to support residents' emotional well-being.

In terms of location, Benson Heights Rehabilitation Center is conveniently located near various amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for residents to visit or utilize when needed.

Overall, Benson Heights Rehabilitation Center in Kent, WA provides an enriching and supportive environment for seniors. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle while receiving the assistance they need.

Nearby Places of Interest

Physicians

  • Kosnoski Eye Care (1 miles)
  • Kent Eye Clinic (1.9 miles)
  • Northwest Foot And Ankle Center, PS (2.9 miles)
  • Legacy Medical Aesthetics (3.2 miles)
  • Valley Medical Center, Rehab Services Pt Ot Therapy (3.7 miles)
  • Valley Medical Center - Fairwood Clinic (3.9 miles)
  • King LASIK (4.8 miles)

Restaurants

  • Wendy's (1.8 miles)
  • Applebee's (1.9 miles)
  • Aliberto's Jr Fresh Mexican Food (2.9 miles)
  • MOD Pizza (3.8 miles)
  • Azteca Mexican Restaurants (4.3 miles)
  • Moctezuma's Mexican Restaurant & Tequila Bar (4.8 miles)
  • Uwajimaya (4.8 miles)

Theaters

  • AMC Kent Station 14 (2 miles)
  • Regal Auburn (7.2 miles)

Pharmacies

  • Rite Aid (2 miles)
  • Walgreens (2 miles)
  • A&H Pharmaceutical Service (2.3 miles)
  • Fred Meyer Pharmacy (2.9 miles)
  • Walgreens (3.3 miles)
  • Rite Aid (3.7 miles)
  • Bartell Drugs (3.9 miles)

Parks

  • Wilson Playfields (2.2 miles)
  • Springwood Park (3.4 miles)
  • Green View Park (3.4 miles)
  • Lake Meridian Park (4 miles)
  • Johnson Pit #30, Earthworks Park (4 miles)
  • Lea Hill Park (5.8 miles)
  • Saltwater State Park (6 miles)

Places of Worship

  • Holy Spirit Parish (2.2 miles)

Cafes

  • Starbucks (2.9 miles)
  • Dutch Bros Coffee (5.1 miles)
  • Starbucks (5.1 miles)
  • Floret (5.6 miles)
  • Starbucks (6.6 miles)
  • Auburn Way Big Foot Java (6.8 miles)
  • Starbucks (7.3 miles)

Transportation

  • Angle Lake Station (4.9 miles)
  • International Arrivals Facility (5.3 miles)
  • Club at SEA (5.3 miles)
  • Concourse A (5.4 miles)
  • South Satellite (5.5 miles)
  • SeaTac/Airport Station (5.5 miles)
  • Delta SkyClub A-B (5.6 miles)

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