Manor Care Of Gig Harbor Wa

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Manor Care Of Gig Harbor Wa

3309 45Th Street Court Northwest, Gig Harbor, WA 98335

For more information about senior living options: (844) 490-3973

3.5 from 82 reviews
5 stars
44
4 stars
8
3 stars
2
2 stars
4
1 stars
24

Skilled Nursing Facility

Overall Review of Manor Care Of Gig Harbor Wa

Pros

  • pro Gig Harbor Health and Rehabilitation is described as a god-send.
  • pro The memory care staff are attentive and heartfelt in their care.
  • pro Tami, the wing supervisor, along with the CNAs and PTs, tend to residents with grace and kindness as if they were family.
  • pro The hands-on staff are knowledgeable, observant, proactive, great communicators, and deeply caring.
  • pro Oliver and the staff are excellent, professional, and very helpful.
  • pro The stay, therapy, and CNAs are described as great.
  • pro Mandy, in charge of housekeeping, is helpful, positive, welcoming, and a wonderful asset to the facility.
  • pro Jackie H. states that Gig Harbor Health & Rehab changed her life for good, with compassionate care from staff who went above and beyond.

Cons

  • pro The facility was unprofessional and unorganized, with belongings missing and never replaced.
  • pro The staff were insanely neglectful and a danger to families, failing to monitor or care for residents and letting them sit for days.
  • pro Caregivers often showed a lack of urgency, with help after the call button not arriving or taking hours to appear.
  • pro The environment smelled of feces and urine, and rooms were not kept clean.
  • pro Rooms were hot, beds were hard, and residents could not sleep well.
  • pro Food was frequently late and cold, and dietary needs (e.g., diabetes) were not adequately accommodated.
  • pro The facility was extremely short-staffed, especially on weekends, with some staff not wanting to work there.
  • pro There were clear instances of neglect, such as patients forgotten in bathrooms for hours and towels left at the base of toilets.
  • pro Management was described as poorly organized or not effectively overseeing daily operations.
  • pro Transportation to appointments was not arranged, requiring families to coordinate themselves.

Review

The collection of reviews presents a landscape of experiences that swings from deeply positive to troublingly negative, all centered on long-term care facilities in the Gig Harbor area and nearby. On one end, several families praise the facilities for compassionate care, skilled therapy, and staff members who go above and beyond to treat residents with respect and kindness. On the other end, other families recount alarming lapses in basic care, significant delays in assistance, and environments that feel unsafe or unclean. Taken together, the stories reveal a mixed reality where the quality of care can vary dramatically by wing, shift, or even individual staff member, and where management and staffing levels appear to play a pivotal role in every family's day-to-day experience.

Several accounts highlight positive and even transformative experiences, particularly in the Memory Care wings and in the hands-on support from nurses, CNAs, physical therapists, and occupational therapists. One family celebrates the memory care team for maintaining a high standard of care for a 96-year-old mother-in-law who had a stroke and lost much of her verbal ability; they describe staff as attentive, heartfelt, and capable of recognizing her needs and communicating effectively with her in ways that feel almost like a shared understanding with family. The same thread of praise appears in other reviews, where caregivers are described as knowledgeable, proactive, and deeply caring. In these narratives, residents are well groomed, well fed, and emotionally settled, and reviewers repeatedly express gratitude for therapists who help residents regain strength and mobility, enabling them to return home or move forward in recovery. The sentiment that staff treat residents with dignity and compassion runs through several pieces of praise, with specific mentions of wing supervisors, CNAs, and therapists who make a meaningful difference in daily life.

Beyond the memory care setting, multiple reviewers highlight individuals who stood out for their warmth and dedication. Mandy, noted by one resident as a keystone of the housekeeping team, is described as consistently positive, welcoming, and a bright presence in the facility. Jackie H. is quoted as saying that Gig Harbor Health & Rehab changed her life for the better, thanks to services and compassionate care that helped her strengthen and gain independence, with a sense of excitement for life's next chapter. A family also credits the care team for their spouse, emphasizing attentive care during a short stay and highlighting the roles of the PT, OT, and speech therapists in addressing his needs. These stories collectively paint a picture of a facility where, when the atmosphere is right and staff are engaged, residents experience meaningful improvements and families feel supported.

Yet the same places that host glowing endorsements also host starkly critical accounts that read like cautionary tales. Several reviewers describe experiences they consider horrific or neglectful, detailing problems that include delays in assistance after pressing the help button, meals that arrive late or not at all, and medication administration that is inconsistent or delayed. One account recalls a stay during which rooms were uncomfortably hot and the bed uncomfortable, and where a roommate urinated on the bathroom floor, with cleanup efforts that left towels at the base of the toilet rather than properly addressed. The reviewer left the facility early, describing a sense of disgust and a realization that the environment was unsafe for ongoing care. Another review from a different time frame recounts a wife's brain surgery recovery where daily staff were slow to respond, meals were late or cold, and the overall atmosphere felt rude or indifferent - despite earlier tours that had suggested a more positive impression. In such stories, problems extend beyond isolated incidents to reflect a culture of understaffing, delayed responses, and inconsistent adherence to basic standards of care and comfort.

Other reviews underscore the consequences of systemic issues that many families fear: under-staffing, especially on weekends, leading to long waits for assistance or being unable to obtain timely help when pressing needs arise. Family members describe having to insert themselves into daily routines - checking on meals to ensure they are nutritionally appropriate for diabetics, ensuring that clothing and incontinence issues are managed promptly, and advocating for basic processes like timely medication delivery. A recurring theme is the perceived disconnect between front-line staff and management, with several accounts voicing concern that leadership teams may be out of touch with the realities of daily caregiving, or that changes in management have not yet yielded the hoped-for improvements. In one stark example, a reviewer contrasts the positive impression formed after a prior tour with the disappointing reality of daily operations, highlighting how quickly a facility can sour when staffing and oversight falter.

Several comments touch on the emotional and relational dimensions of caregiving, noting how important it is to have caregivers who communicate, listen, and demonstrate empathy. Some reviewers emphasize the importance of being actively involved as family members and advocates, pointing out that these facilities work best when families participate in care plans and hold staff accountable for standards of safety, nutrition, and hygiene. Others acknowledge that while some staff are kind and capable, broader systemic problems - such as high turnover, limited resources, and competing demands on nurses' time - can undermine even well-meaning efforts. The overall narrative suggests that patients and families experience a spectrum of care, from the warmth of a nurse or CNA who becomes a trusted ally to the frustration of a patient who waits hours for essential help or encounters a room that feels neglected.

In sum, the stories present a dual reality: care can be deeply humane, effective, and uplifting, driven by dedicated individuals who treat residents like family and help them reclaim independence and dignity; and care can lapse into chaos, with safety concerns, delays, and a sense that some days simply do not meet basic expectations. The contrast is striking and serves as a reminder that the quality of care in long-term facilities often hinges on the daily realities of staffing, supervision, and management, as well as the persistent advocacy of families who are listening closely to every detail of their loved ones' experiences. For anyone considering these facilities, the collective voice here suggests asking pointed questions about staffing levels, response times, meal quality and timing, medication administration, room conditions, and the facility's response to complaints, while also looking for recent changes under new management that might address long-standing concerns.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (16 miles away) Seattle-Tacoma International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manor Care of Gig Harbor is an assisted living community located in Gig Harbor, WA. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.

Residents can enjoy visiting our beauty salon for haircuts and styling, watching their favorite shows on cable or satellite TV, and taking advantage of our community-operated transportation services to run errands or attend appointments. We also have a computer center for residents to stay connected with their loved ones and a fitness room to promote physical wellness.

Each living space in our community is fully furnished and includes private bathrooms, ensuring privacy and comfort. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our chefs. For those who enjoy reading, we have a small library filled with a variety of books.

At Manor Care of Gig Harbor, we understand that maintaining mental and emotional well-being is crucial. Therefore, we offer a range of care services including assistance with activities of daily living such as bathing and dressing, medication management, and assistance with transfers. We also provide specialized care for those with diabetes diet requirements or special dietary restrictions.

Our community encourages socialization through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, our concierge services are available to assist residents with any additional needs they may have.

In terms of nearby amenities, Manor Care of Gig Harbor is conveniently surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

Overall, Manor Care of Gig Harbor provides a welcoming and enriching environment for seniors who require assistance with daily tasks while still promoting independence and a vibrant lifestyle.

Nearby Places of Interest

Physicians

  • Pacific Northwest Eye Associates (0.1 miles)
  • Harbor Pediatrics (0.1 miles)
  • Franciscan Ear, Nose & Throat Associates - Gig Harbor (0.1 miles)
  • Hill Kathy Harbor Pediatrics (0.1 miles)
  • Optimal Wellness (0.1 miles)
  • Donner Charles S MD (0.7 miles)
  • Personalized Psychiatric Medicine (1.3 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Safeway Pharmacy (0.4 miles)
  • Bartell Drugs (0.6 miles)
  • Walgreens (3.4 miles)
  • Rite Aid (4 miles)
  • Walgreens (4.1 miles)
  • Sav-On Pharmacy (4.3 miles)

Cafes

  • Panera Bread (0.2 miles)
  • Starbucks (1.5 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.3 miles)

Hospitals

  • Gig Harbor Ambulatory Surg Center (1.1 miles)
  • MultiCare (6.2 miles)
  • Group Health Cooperative (6.7 miles)
  • MultiCare Regional Cancer Center - Tacoma (6.8 miles)

Restaurants

  • The Harbor General Store (1.9 miles)
  • Tides Tavern (2 miles)
  • El Pueblito (2.1 miles)
  • Netshed No. 9 (2.2 miles)
  • Puerto Vallarta (2.9 miles)
  • Anthony's At Point Defiance (3.2 miles)
  • Zog's (3.9 miles)

Places of Worship

  • Chapel Hill Presbyterian Church (2.1 miles)
  • Agnus Dei Lutheran Church (3.7 miles)
  • Christ Episcopal Church (6.6 miles)

Parks

  • Eddon Boat Park (2.3 miles)
  • Ancich Waterfront Park (2.3 miles)
  • Five Mile Drive (2.6 miles)
  • Point Defiance Park (2.9 miles)
  • Dune Peninsula at Point Defiance Park (3.6 miles)
  • Titlow Park (4.1 miles)
  • Kandle Park (4.1 miles)

Theaters

  • Grand Cinema (7.2 miles)

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