Bethany At Pacific
Save916 Pacific Avenue 3Rd-5Th Floors, Everett, WA 98201
For more information about senior living options: (844) 490-3973
Bethany at Pacific rehab residents and their families describe a place of strong contrasts. Across many reviews, some visitors commend the facility for compassionate staff, attentive caregiving, and meaningful progress, while others fault the administration, the physical environment, and the consistency of service. The stories center on two poles: moments of excellent, person-centered care from nurses, aides, therapists, and managers, and persistent frustrations with access, communication, and facility upkeep that undermine confidence in the rehab experience.
On the positive side, a number of reviewers highlight Bethany at Pacific as a place where care can be excellent and family-centered. Several accounts praise specific team members who made a meaningful difference during rehab. One reviewer lauds the staff as caring and helpful, particularly noting the occupational and physical therapists for helping them progress. Another recounts a spine-surgery recovery where the care team - nurses, aides, and therapists - were attentive, and even the food was described as a welcome improvement over hospital meals. The PT and OT teams are frequently singled out for their role in rebuilding strength and independence, with reviewers expressing sincere gratitude to therapists such as Jeff, Dani, Paige, and others, and to aides who provided consistent, cheerful support. In several posts, residents and families gave high marks to the nursing and aide staff on the 6th floor and to the overall nursing teams who were described as treating patients like family, which many readers found to be the most important part of recovery.
There are long, detailed anecdotes about how Bethany at Pacific can be a lifeline for healing when the environment supports it. In one account, a patient recovering from spine surgery felt that the care team's attentiveness and efforts to make the patient comfortable made a significant difference in the healing experience, and the reviewer specifically noted that the food felt like a step up from hospital fare. In another, a family member described a staff lineup of conscientious care providers - PA Lemor, nurses Lisa and May, aides Jessica, Stanley, Huet, Sada, Agnes, and many others - who worked together with the PT and OT teams to restore strength and mobility, with Agnes singled out for going above and beyond to ensure needs were met around the clock. Positive reflections about the rooms, cleanliness, and overall environment also appear in comfortable, appreciative tones, with some reviewers calling Bethany a top-tier option for rehab and recovery.
Yet, a substantial portion of the feedback is sharply negative, focusing on access, communication, and staffing. Several reviewers insist that the facility is far from truly 24-hour access, reporting doors being locked as early as 6:00 pm and long delays in answering calls - sometimes waiting 20 minutes to half an hour for someone to respond. One patient standing outside in 38-degree weather while waiting for care captures a recurring concern: insufficient staff to meet patient demand, especially for calls and routine needs. Other posts echo this sentiment, saying that when calls are placed, staff may not respond promptly, and that a lack of staffing translates into delays and gaps in care, including delays in pain medication and insufficient time with physical therapists. The theme of understaffing appears alongside frustrations with communication, where family members or patients feel ignored and left out of important treatment decisions.
Concerns about the facility itself also surface. Several reviews describe a dated, poorly maintained physical plant: toilets mounted too low for comfort after surgery, walls with holes or signs of decay, potential mold discussions, and noise from heavy doors that slam and reverberate through rooms. Some descriptions suggest the environment can feel neglected or dirty, with C-class equipment and a clock that doesn't work. Reviewers take pains to distinguish those conditions from the kindness of individual staff, noting that even when staff are doing their best, the environment - such as the physical plant and the adequacy of equipment - can undermine patient comfort and safety. One account even mentions that the dispensary staff appeared overwhelmed or inattentive, with pain meds sometimes not administered on time, and a sense that staff may not always be prepared to explain medications or answer questions.
Discontent also centers on discharge planning and overall management. A number of reviewers describe disorganized or frustrating discharge experiences, reporting that their loved ones were given limited assistance beyond a list of alternatives and, in some cases, requiring them to seek options elsewhere. A recurring accusation is that together with limited communication, the leadership's practices around staffing and narcotics could be improved, with some reviewers alleging dangerous levels of staffing and questionable narcotic use for the elderly. A few posts raise concerns about non-medical biases and management decisions, including references to "white Asian management" and broader criticisms of Providence's ownership of the facility, though some reviewers push back, claiming those critical posts are not factual and calling the rehab services worthy of trust despite imperfections.
Finally, the feedback includes mixed assessments of the overall patient experience, reflecting a culture of divided opinions rather than a single, unified narrative. Some reviewers who stayed for multiple rehab periods in the past two years describe Bethany at Pacific as an exceptional place with rooms that feel comfortable, food that's enjoyable, and staff who treat residents like family, suggesting a strong, consistent core of care. Others, however, publish stern warnings to stay away, citing systemic issues that persist over time, including communication breakdowns, slow or missing responses, and a sense that the facility operates more like a system than a tightly integrated care team focused on each patient's recovery. In the end, readers encounter a facility that can deliver heartful, personalized rehab when staffing is adequate and communication is clear, but that can also fall short when those conditions are not met, leaving families to weigh the stories carefully and decide what level of risk and commitment they're willing to accept.
Bethany at Pacific in Everett, WA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities to promote an active and fulfilling lifestyle, including a beauty salon, gaming room, fitness room, small library, and outdoor space for relaxation and socialization. Residents can stay connected with friends and family through the availability of Wi-Fi/high-speed internet and cable or satellite TV. Additionally, Bethany at Pacific offers convenient transportation options both within the community and to doctors' appointments.
The care services provided at Bethany at Pacific are comprehensive and personalized to meet each resident's specific needs. Available 24 hours a day, the dedicated staff ensures the safety and security of residents through the use of a 24-hour call system and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is provided to support independence while maintaining dignity. Medication management is also available to ensure proper administration.
The dining experience at Bethany at Pacific is exceptional, with restaurant-style dining where residents can enjoy delicious meals prepared by professional chefs. Special dietary restrictions can be accommodated to cater to individual needs.
Residents have access to numerous activities designed to engage their minds, bodies, and spirits. Concierge services are available for assistance in planning day trips or making reservations for outings. Fitness programs are offered to promote physical health and wellbeing. Resident-run activities provide opportunities for social interaction among peers while scheduled daily activities ensure there is always something engaging happening within the community.
Bethany at Pacific benefits from its convenient location in Everett, WA. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters nearby which residents can explore and enjoy.
Overall, Bethany at Pacific provides a warm and supportive environment where residents can live comfortably while receiving quality care tailored to their individual needs.
Bethany At Pacific is located at 916 Pacific Avenue 3Rd-5Th Floors, Everett, WA 98201 in Snohomish County, Washington
Bethany At Pacific on seniors.fyi includes 8 photos including images showing parking, interior, windows, clouds, trees, water, dining, building, and more.
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