Envoy Of Williamsburg
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Information last verified:
1235 Mt Vernon Avenue, Williamsburg, VA 23185
For more information about senior living options: (844) 490-3973
The staff are friendly and knowledgeable. The administrator and admissions director are awesome and caring. The wound nurse Mackenzie has done an amazing job and always goes above and beyond. The aides are the gems of this facility. The therapy team rocks and the therapists are excellent. The building renovations have made the facility welcoming and the staff genuinely care about residents. The staff put residents first with attentive, high-quality care. The administration, DON, and nursing staff work well together to provide excellent care. The activities director does amazing things with residents and keeps them engaged.
The facility is absolutely terrible and disgusting. The place should be shut down due to safety and care concerns. The building is dirty, overcrowded, and unsafe for residents. The facility smells like urine and has rooms that are dirty and neglected. The staff are unprofessional, show little concern for patients, and fail to provide basic care. Medications are missed or given late, endangering residents. Communication from administration is poor, with managers not returning calls or providing necessary information. Residents are left in their own filth, without timely baths or adequate hygiene. Cockroaches have been reported, highlighting unsanitary conditions.Envoy of Williamsburg is best suited for families seeking a rehab-focused community in Williamsburg that emphasizes hands-on therapy, a respectful, home-like atmosphere, and an active resident life. It works well for short- to mid-term post-acute recovery, wound-care focused care, and residents who respond well to a team-driven model where nurses, therapists, and activities staff collaborate closely. For families prioritizing steady, long-term custody with iron-clad consistency, however, it is wise to look at other options as well. The facility’s recent history shows a mix of strong near-term outcomes and lingering questions about safety, cleanliness, and administrative responsiveness that may tilt decision-making toward alternatives in some cases.
On the upside, the strongest, most reliable asset is the care team at the bedside. Numerous reviews highlight attentive nurses and aides who communicate well, treat residents with kindness, and avoid harsh or rushed service even when workloads are heavy. The rehabilitation program stands out for many families: physical and occupational therapy teams are repeatedly praised for moving residents forward, with particular emphasis on wound care and mobility gains. The activities director and social services staff also receive frequent commendations for creating engaging programming, easing the emotional burden of rehab, and helping families navigate the admission and discharge process. Renovations and improvements have also shifted the atmosphere in a meaningful way, delivering cleaner spaces, updated common areas, and a more welcoming vibe that aligns with the “People First” care philosophy the facility promotes.
Yet the most consequential drawbacks are persistent and concrete enough to warrant serious consideration. A substantial subset of reviews describe odor, cleanliness lapses, overcrowding, and room design that feels cramped, especially in double-occupancy spaces. In some accounts, basic safety concerns surface, room layouts, accessibility, and even the availability of functioning equipment, that translate into real anxiety for families during transition and recovery. Administrative friction appears in multiple forms: inconsistent or slow communication about admissions, difficulty reaching key leaders, and a history of missteps around records, equipment, and even timely medication delivery. These factors create a tension between the commendable front-line care and the broader environment in which that care is delivered.
The question becomes whether the pros sufficiently offset the cons, and the answer hinges on the intended use and risk tolerance. For families prioritizing rehabilitation outcomes, transparent therapy progress, and a warm, engaged staff, Envoy of Williamsburg can deliver meaningful gains, especially when paired with proactive family involvement and careful, repeated tours of current conditions. The improvements driven by new leadership and ongoing renovations help mitigate earlier criticisms, and the facility has earned praise for its therapy team’s dedication and for administrators who are reachable and responsive when concerns arise. However, the unevenness noted in several reviews, ranging from admissions misalignment to inconsistent bedside responsiveness in some shifts or wings, means this offset is not universal. The decision should rest on comfort with variability and a willingness to actively monitor care and environment.
Decision guidance should be concrete. Families with a clear plan for post-acute rehab, a focus on mobility, and a strong preference for a facility with robust therapy services may find Envoy a solid match, provided they verify the current state of operations before committing. It is essential to tour the building with a critical eye for cleanliness, noise, and room layout; speak with the DON and the admissions director about recent changes and how staffing schedules impact weekends and holidays; and request recent survey results or inspection summaries to confirm ongoing compliance. For long-term residents or those with complex medical or safety needs, alternatives with a track record of steadier staffing, better odor control, and more predictable daily routines may offer lower risk and greater peace of mind.
In the end, Envoy of Williamsburg represents a practical mix: commendable therapeutic prowess and a compassionate frontline culture, tempered by real concerns about sanitation, crowding, and administrative consistency. The facility has made credible strides, and the people delivering daily care often rise above limitations with genuine warmth and professional competence. Families weighing this community should enter with a plan: organize a disciplined tour, demand transparency from leadership, and set concrete expectations for staffing, response times, and environmental standards. If these checks align with the resident’s goals and the family’s risk tolerance, Envoy can be a capable ally in recovery; if not, the search should continue with a sharper lens on safety, cleanliness, and reliable, open communication.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newport News Williamsburg International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Envoy of Williamsburg is an exceptional assisted living community located in the heart of Williamsburg, VA. Our community offers a wide range of amenities and care services to ensure our residents' comfort, convenience, and well-being.
Residents can enjoy the convenience of having a beauty salon right on-site, allowing them to easily access hair and beauty services. They can also indulge in their favorite TV shows or movies with our cable or satellite TV service. For those who need transportation assistance, we offer community-operated transportation for various needs such as shopping trips or social outings.
Our computer center provides residents with access to technology and the internet, perfect for staying connected with loved ones or pursuing personal interests. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our skilled culinary team. Residents have the option to dine in their fully furnished apartments or enjoy outdoor space like gardens.
We understand the importance of maintaining an active lifestyle, which is why our community features a fitness room and gaming room where residents can exercise and engage in fun activities. For those who prefer a more relaxed pace, our small library is an ideal place to unwind with a good book.
The wellness center ensures that residents receive 24-hour supervision and assistance with daily activities as needed. Our dedicated staff is available to provide assistance with bathing, dressing, transfers, medication management, and diabetes diets. Mental wellness programs are also offered to support our residents' emotional well-being.
Envoy of Williamsburg boasts an excellent location surrounded by various amenities and conveniences. With three cafes and restaurants nearby, residents have plenty of options for dining out or meeting friends for coffee. Additionally, there are three parks where they can enjoy nature walks or picnics. Having two pharmacies nearby ensures easy access to medications while 42 physicians provide comprehensive medical care for any health needs.
For cultural enrichment, there is one theater nearby offering entertainment options such as plays or concerts. There are also places of worship nearby for residents to nurture their spiritual lives. In case of any medical emergencies, four hospitals are within close proximity, providing peace of mind to both residents and their families.
At Envoy of Williamsburg, we prioritize the comfort, safety, and happiness of our residents. With our exceptional amenities, care services, and convenient location, we strive to provide a warm and inviting community where residents can thrive and enjoy their golden years.
Envoy Of Williamsburg is located at 1235 Mt Vernon Avenue, Williamsburg, VA 23185 in Williamsburg city, Virginia
Envoy Of Williamsburg on seniors.fyi includes 7 photos including images showing decor, interior, building, architecture, office, windows, wheelchair, dining, and more.
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