Envoy Of Williamsburg

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  • Interior

    A group of elderly people sitting in a dining hall, engaging in conversation.
  • Decor

    A neatly arranged conference room with a large table and chairs, featuring a decorative vase by the window.
  • Building

    A building entrance with a covered porch and columns.
  • Architecture

    A brick building with two flags waving on poles and a clear sky in the background.
  • Artwork

    A cozy waiting area with two gray armchairs flanking a small round table, set against a wall adorned with abstract artwork.
  • Wheelchair

    A diverse group of healthcare workers pose for a cheerful group photo with a patient in a wheelchair.

Envoy Of Williamsburg

1235 Mt Vernon Avenue, Williamsburg, VA 23185

For more information about senior living options: (844) 490-3973

3.7 from 93 reviews
5 stars
57
4 stars
3
3 stars
3
2 stars
6
1 stars
24

Skilled Nursing Facility

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    Overall Review of Envoy Of Williamsburg

    Pros

    • pro They are grateful to Mackenzie for doing a great job and helping their foot heal.
    • pro The admission process was smooth, handled with professionalism and compassion.
    • pro From day one to discharge, courtesy and kindness were extended to Hampton and his family.
    • pro The staff were friendly, knowledgeable, and dedicated on the front lines of care.
    • pro Mackenzie, the wound nurse, has a great attitude and consistently goes above and beyond.
    • pro The PT and OT teams are excellent and helped him walk again.
    • pro The facility is clean and welcoming, with renovations improving the environment.
    • pro The administration staff are excellent and the DON is caring.
    • pro They would recommend Williamsburg Post Acute & Rehab to others.
    • pro The activities director and staff run engaging programs that residents clearly enjoy.

    Cons

    • pro They described the facility as the worst place to send anyone, with service described as very bad.
    • pro The facility smelled of urine and had dirty, unhygienic conditions.
    • pro The rooms were dirty, the floors were sticky, and sheets were stained.
    • pro The staff were unprofessional and unconcerned about patients, with slow responses.
    • pro Medications were skipped when needed, and basic needs like bathroom assistance were delayed.
    • pro The food was disgusting and often inedible.
    • pro Nurse turnover was ridiculous, leading to inconsistent care.
    • pro Families were not kept informed about hospital transfers or patient status, with reports of lying and miscommunication.
    • pro The building looked old and in need of renovation, with a depressing appearance.

    Review

    Envoy of Williamsburg is best suited for families seeking a rehab-forward post-acute experience in a community that has begun a genuine turnaround under new leadership and renovations. The facility can deliver solid, hands-on therapy and attentive nursing care for short-term stays, especially when the goal is to regain mobility and return home. The strongest value appears in the rehab arena: capable PT/OT teams, responsive wound care, and a culture that rewards staff who go above and beyond. For loved ones who prize a welcoming atmosphere, an active activities program, and a facility that has recently invested in updates, this community can be a meaningful option. Those who need long-term, high-acuity care with flawless daily operations and relentlessly consistent cleanliness may want to look elsewhere.

    Alternatives are worth considering for families prioritizing spotless environments, reliable daily services, and rock-solid consistency. A significant thread in the feedback centers on inconsistencies in housekeeping, room cleanliness, and the responsiveness of everyday care tasks. Some residents report delays in routine services (like haircuts or housekeeping), and there are repeated concerns about odor, hygiene, and equipment placement. There are also accounts of communication gaps, high staff turnover, and moments when questions from families went unanswered or were met with mixed follow-through. For families who cannot tolerate variability in daily care, a facility with a longer track record of uniform performance may be preferable.

    On the plus side, the facility's positives counterbalance many of the concerns through tangible, experience-driven strengths. The therapy teams - PT, OT, and speech - are frequently highlighted as driving real progress, with patients noting improved mobility, cognitive engagement, and goal-directed rehab. Frontline nurses and aides are repeatedly described as compassionate, knowledgeable, and dedicated, and several reviews credit the new administration and the activity staff with lifting morale and atmosphere. Renovations have refreshed common spaces and patient areas, which helps with comfort and engagement. For families who value an emphatic "people first" approach and a staff that rallies around recovery goals, these are meaningful advantages.

    Yet the full picture remains uneven, and that variability matters. While many praise the wound nurses, therapists, and social supports, other accounts describe troubling gaps: delayed care, beds without proper rails, rooms that feel damp or poorly maintained, and occasional lapses in basic daily needs like meals and personal hygiene. There are stark contrasts between units and shifts in some reviews, which makes consistent daily planning challenging for families evaluating long-term placement. The most cautionary notes emphasize the risk of inconsistent staffing, which can undermine rehab momentum or daily comfort, and, in rare cases, experiences that feel mismanaged or poorly communicated.

    Those weighing a decision should anchor expectations in two realities: Envoy of Williamsburg has proven rehabilitation strength and a rejuvenated, more welcoming environment, but it also carries a history of mixed day-to-day consistency. The upside is real for short-term stays where therapy and compassionate staff can drive meaningful gains and a sense of home during recovery. The caveat is that the experience may vary by unit, shift, and individual staff, particularly around cleanliness, responsiveness, and ongoing communication. Prospective families should visit and observe, ask pointed questions about staffing patterns, and review a proposed care plan with the director and the therapy team before agreeing to a stay.

    In the end, Envoy of Williamsburg warrants a disciplined, hands-on evaluation. If a loved one needs robust rehab, a warm, engaging environment, and a renovated setting, it deserves a serious look and a guided tour. If, instead, the priority is flawless, 24/7 daily care with unwavering consistency in cleanliness and responsiveness, alternatives may deliver more predictability. The recommendation is clear: schedule a multi-visit assessment, speak directly with the Director of Nursing and the admissions team, and request direct input from the rehab team about goals and timelines. With due diligence, Envoy of Williamsburg can be a strong fit for the right resident, but it requires careful matching of needs to the facility's evolving strengths.

    Features

    Housing

    • 130 resident community capacity 130 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Newport News Williamsburg International (16 miles away) Newport News Williamsburg International (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Envoy of Williamsburg is an exceptional assisted living community located in the heart of Williamsburg, VA. Our community offers a wide range of amenities and care services to ensure our residents' comfort, convenience, and well-being.

    Residents can enjoy the convenience of having a beauty salon right on-site, allowing them to easily access hair and beauty services. They can also indulge in their favorite TV shows or movies with our cable or satellite TV service. For those who need transportation assistance, we offer community-operated transportation for various needs such as shopping trips or social outings.

    Our computer center provides residents with access to technology and the internet, perfect for staying connected with loved ones or pursuing personal interests. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our skilled culinary team. Residents have the option to dine in their fully furnished apartments or enjoy outdoor space like gardens.

    We understand the importance of maintaining an active lifestyle, which is why our community features a fitness room and gaming room where residents can exercise and engage in fun activities. For those who prefer a more relaxed pace, our small library is an ideal place to unwind with a good book.

    The wellness center ensures that residents receive 24-hour supervision and assistance with daily activities as needed. Our dedicated staff is available to provide assistance with bathing, dressing, transfers, medication management, and diabetes diets. Mental wellness programs are also offered to support our residents' emotional well-being.

    Envoy of Williamsburg boasts an excellent location surrounded by various amenities and conveniences. With three cafes and restaurants nearby, residents have plenty of options for dining out or meeting friends for coffee. Additionally, there are three parks where they can enjoy nature walks or picnics. Having two pharmacies nearby ensures easy access to medications while 42 physicians provide comprehensive medical care for any health needs.

    For cultural enrichment, there is one theater nearby offering entertainment options such as plays or concerts. There are also places of worship nearby for residents to nurture their spiritual lives. In case of any medical emergencies, four hospitals are within close proximity, providing peace of mind to both residents and their families.

    At Envoy of Williamsburg, we prioritize the comfort, safety, and happiness of our residents. With our exceptional amenities, care services, and convenient location, we strive to provide a warm and inviting community where residents can thrive and enjoy their golden years.

    Nearby Places of Interest

    Restaurants

    • Sal's By Victor (0.1 miles)
    • Peter Chang (0.2 miles)
    • Cracker Barrel (0.4 miles)
    • Golden Corral (0.5 miles)
    • Another Broken Egg Cafe (0.5 miles)
    • Chipotle Mexican Grill (0.5 miles)
    • Rocco's Smokehouse Grill (0.6 miles)

    Physicians

    • Williamsburg Family Physicians (0.2 miles)
    • Eye Center of Virginia (0.8 miles)
    • Tidewater Physicians Group (0.8 miles)
    • Michael Levine M.D. (0.9 miles)
    • Saira Ahsan M.D. (0.9 miles)
    • Janet Gibson NP (0.9 miles)
    • Sentara Medical Group Occupational Medicine (0.9 miles)

    Pharmacies

    • Walgreens (0.3 miles)
    • CVS Pharmacy (1.8 miles)

    Parks

    • Zable Stadium (0.7 miles)
    • Kiwanis Park (1 miles)
    • Palace Green (1.2 miles)

    Hospitals

    • Virginia Department of Behavioral Health and Developmental Services (0.8 miles)
    • Eastern State Hospital (1 miles)
    • VCU MCV Physicians (1.7 miles)
    • Vital Signs (2 miles)

    Transportation

    • Amtrak (0.8 miles)

    Cafes

    • Aromas Coffeehouse Bakeshop & Cafe (0.9 miles)
    • Panera Bread (1 miles)
    • Starbucks (1.4 miles)

    Theaters

    • New Town STM 12 (1 miles)

    Places of Worship

    • Bruton Parish Episcopal Church (1.2 miles)

    Frequently Asked Questions

    Where is Envoy Of Williamsburg?
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