Edgeworth Park At New Town

Pros

• The staff at Edgeworth Park at New Town is consistently described as friendly, kind, and attentive to the needs of residents.
• Many reviewers note the facility's cleanliness, bright and inviting atmosphere, and hotel-like appearance, creating a welcoming environment for residents.
• The variety of programs and activities available for residents in memory care is appreciated, particularly those that encourage socialization and engagement.
• Residents enjoy the well-maintained courtyard area with walking paths and gardens, providing opportunities for outdoor activity.
• Reviewers highlight the quality of dining experiences, with attention given to dietary needs and enjoyable meal options.
• Several reviewers commend the personal attention their loved ones receive due to the smaller community size, leading to a higher level of individualized care.
• The overall ambiance of Edgeworth Park fosters a sense of community among residents and encourages participation in various activities.

Cons

• The staff at Edgeworth Park at New Town failed to take the initiative to check on residents' health, leading to serious neglect and a lack of proper care.
• Several reviewers noted that the rooms felt more like hotel rooms rather than homey spaces, lacking real closets and comfortable amenities.
• There were complaints about insufficient staffing in memory care, resulting in residents not receiving adequate attention and care for their personal needs.
• Residents often had difficulty eating due to food not being cut up for them, and many did not eat without personal assistance.
• One reviewer mentioned regretting not filing an official complaint due to a traumatic experience involving their mother's care, highlighting neglect and pain during her final days.
• Activities for residents were reported as minimal, with television being the primary source of recreation due to a lack of engaging programs.

Review

Edgeworth Park at New Town has garnered a range of opinions from families regarding its quality of care, facilities, and overall living experience for residents. Upon initial inspection, many visitors are struck by the facility’s attractive exterior and hotel-like decor. Numerous reviewers have noted that the common areas are clean, bright, and inviting, creating a positive first impression. The presence of friendly staff who greet visitors and engage warmly with residents contributes to an atmosphere that many find comforting. The diverse programming offered for memory care residents is also frequently highlighted as beneficial; activities like karaoke, live music shows, arts and crafts sessions, and one-on-one visits from staff members appear to foster social interaction among seniors.

However, despite these favorable aspects, some families have experienced significant concerns about the quality of care provided at Edgeworth Park. One poignant account details a tragic case where a resident was neglected during her stay. Family members discovered that the resident had been sleeping on a couch for an entire month because the bed was too high to climb into unassisted. This revelation led to severe health repercussions prompting hospitalization; unfortunately, she passed away shortly after moving from the facility. This negative experience stands in stark contrast to other reviews that praise staff responsiveness and attentive care. Such discrepancies raise questions about consistency in caregiving practices within the establishment.

The size and feel of accommodations have been another area of mixed feedback. While some describe the room sizes as adequate for their needs—comparable to hotel rooms—others express disappointment over the lack of personal touches that make living quarters more homelike. Some residents have found features such as armoires instead of real closets suboptimal while others note practical issues like wheelchair accessibility under sinks which impacts daily routines related to personal hygiene.

The dining experience presents another facet with varied opinions; while some find meals satisfactory on most days with good variety accommodated for dietary needs, others report insufficient assistance for those needing help cutting their food or eating properly without personalized aid—a crucial factor in memory care environments where mobility can be compromised. Overall meal satisfaction seems conditional upon staffing levels available during mealtimes.

Several reviewers provide positive feedback about their loved ones' experiences with nursing staff who are available and proactive in checking on residents’ well-being regularly throughout the day; including organized community gatherings which facilitate support among families fostering strong connections within this relatively smaller-sized community (with 88 total residents). Features such as beautiful courtyards filled with greenery allow for pleasant outdoor experiences tailored toward comfort along with various communal activities enhancing social interactions enabling participation both individually or alongside family members visiting during events.

In conclusion, Edgeworth Park at New Town presents a complex picture characterized by appealing physical attributes combined with inconsistencies in caregiver attentiveness across different accounts surrounding resident experiences—from uplifting stories filled with gratitude reflecting genuine care to serious allegations concerning neglect raising doubts over standardized practices seemingly defining overall operations there still remains hope among potential future clients captivated by its charm hoping it serves as home providing fulfilling lives amidst challenges faced commonly within senior facilities today!

Physicians

• Plastic Surgery Center of Hampton Roads (0.1 miles)
• TPMG Orthopedics & Sports Medicine (0.1 miles)
• Tidewater Physicians Multispecialty Group (0.1 miles)
• Subramaniam Vijay Dr Tidewater Physicians Multispecialty Group Lung Sleep Specialists Williamsburg (0.1 miles)
• Discovery Park Family Medicine (0.1 miles)
• Hampton Roads Ent-Allergy (0.1 miles)
• Coastal Oral Maxillofacial Surgery & Implants (0.1 miles)

Restaurants

• Paul's Deli (0.3 miles)
• Kbola Cuban Restaurant & Bar (0.4 miles)
• Bonefish Grill (0.6 miles)
• First Watch (0.6 miles)
• Cava (0.6 miles)
• Blaze Pizza (0.6 miles)
• Masala Craft (0.6 miles)

Theaters

• New Town STM 12 (0.4 miles)

Hospitals

• Virginia Department of Behavioral Health and Developmental Services (0.5 miles)
• Eastern State Hospital (0.6 miles)
• Vital Signs (0.9 miles)
• VCU MCV Physicians (2 miles)

Cafes

• Starbucks (0.6 miles)
• Panera Bread (0.6 miles)

Parks

• Kiwanis Park (1 miles)
• Kidsburg (1.4 miles)
• Zable Stadium (1.8 miles)

Pharmacies

• Family Care of Williamsburg (1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.4 miles)
• Olde Towne Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)

Transportation

• Amtrak (2 miles)