Edgeworth Park At New Town in Williamsburg, VA
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Information last verified:
5501 Discovery Park Boulevard, Williamsburg, VA 23188
For more information about senior living options: (844) 490-3973
Edgeworth Park at New Town feels like home for residents and provides families with peace of mind. Lennae’s attention and support have been spot-on since the resident’s return from the hospital. Ebony Brown embodies professionalism, compassion, and dedication in caregiving. Jennifer provides daily attentive and loving care, a genuine asset to Edgeworth Park. Glenda in Memory Care delivers wonderful, compassionate care with a soft voice that puts residents at ease. The facility is immaculate, clean, bright, and inviting, with a welcoming atmosphere. The staff are friendly, patient, and dedicated to treating residents with dignity and respect. The memory care team (Glenda, Indyah, and Sylvia) consistently delivers exceptional, attentive care. The dining area and activities create a lively, home-like environment that residents enjoy. The leadership and care teams are professional, dedicated, and truly prioritize residents’ well-being. Edgeworth Park is described as a beautiful community with a resort-like feel, yet comfortably homey. The food is delicious, and the dining staff know residents by name, adding a personal touch.
The front desk staff was rude and unprofessional. The facility has many issues, including ineffective management. Billing involved overcharges and double charging for meals, with verbal promises not honored. Medications were missed or ran out. The building was severely understaffed, with times having only one med tech for the entire building. Residents were handled roughly at bedtime and staff sometimes shouted at residents, showing a lack of respect. There is a terrible ant infestation.Edgeworth Park at New Town is best suited for seniors who want a close-knit, resort-like atmosphere with the soul of a small community, and for families seeking highly personalized care, especially for memory care, delivered by attentive staff across a structured, activity-rich day. The campus reads as bright, clean, and welcoming, with a concierge at the door and a nurse’s station on site. Residents mingle in a calendar of live music, karaoke, arts and crafts, and regular family events, creating a sense of home rather than a clinical routine. The setting favors relationships, staff who know residents by name, meals that feel café-like, and a rhythm that makes daily life predictable and comforting. For families prioritizing warmth, accessibility to care, and a tangible sense of community, Edgeworth Park stands out as a practical, well-run option.
That clarity, however, should be paired with a candid eye toward what may push some families toward alternatives. Price sensitivity matters here; Edgeworth is commonly viewed as a premium option, and the value must be weighed against cost. Residents with highly intensive medical needs, or those requiring continuous, hospital-grade oversight, may find larger facilities with broader clinical teams more suitable. Staffing stability appears uneven in some wings or shifts, raising concerns about consistency in memory care or for residents with complex needs. A few reviewers report friction with front-desk staff or disputes over billing and contracts, and there are cautions about the memory-care environment feeling more hotel-like than home-like. For families that require rigid governance, transparent pricing, and ironclad written promises, there are viable contenders to consider.
On the upside, Edgeworth Park earns its strongest praise from the care culture on the floor. The care team is routinely described as responsive, with nurses and aides who check in frequently and who invest in getting to know each resident’s preferences. In memory care, specific aides are highlighted for patience, warmth, and a genuine affinity for seniors who need extra attention. The smaller campus, roughly 88 residents, appears to translate into more frequent personal interactions, quicker response times, and a stronger sense of safety. Dining is consistently cited as a strength, with menus and service that recognize individual needs and preferences, rather than a generic, one-size-fits-all approach. The life-enrichment program is substantive, and families repeatedly note meaningful events, family nights, and community-building activities that make visits feel part of a shared lifestyle rather than interruptions to a routine.
Yet the negative threads deserve serious consideration and context. Understaffing, especially on certain shifts, surfaces in multiple reviews and correlates with worries about medication management and timely assistance. The memory-care spaces, while active, sometimes read as more hotel-like in layout and amenities, with room configurations and storage that can limit independence. Several accounts point to billing and administrative inconsistencies, verbal promises not always aligned with written contracts or price sheets, supporting the need for thorough contract review and clear, documented expectations before committing. A troubling anecdote from the past underscores the risk of oversight gaps, reminding potential residents and families to probe into governance, incident reporting, and corrective actions. Environmental maintenance issues such as pests or lingering housekeeping gaps in some wings also appear in user feedback, signaling that ongoing attention is essential.
Despite the concerns, the core advantages frequently outweigh the drawbacks for the right resident. Families prioritizing a high touch, person-first approach will often find Edgeworth Park’s culture compelling: professional, compassionate leadership; a team that communicates with families, and a staff cadre that treats residents with dignity and cheer. The campus’s intimate scale supports authentic connections, enabling care teams to form routines, anticipate needs, and respond with warmth. The facility’s cleanliness, the beauty of the courtyard, and the sense of belonging foster a daily life that feels purposeful and social rather than transactional. For many families, the combination of engaged staff, active programming, and a strong dining experience justifies the premium, translating into measurable improvements in mood, engagement, and overall well-being for residents who value community and continuity.
When making a concrete decision, approach Edgeworth Park with a structured, questions-first mindset. Schedule tours focused on real-world workflows: staffing ratios by shift, med-management protocols, and the specifics of memory-care programming, including engagement and safety measures. Seek candid conversations with current residents’ families about daily routines, response times, and how staff handle meals, bathing, and evening routines. Request a transparent, line-item pricing overview and explicit policies on billing disputes, contract changes, and what is included versus charged as extras. Observe during peak activity times to gauge interaction quality and attendee engagement, and note whether staff exudes the same warmth across different wings and departments. If the fit aligns with budget, need for close, hands-on supervision, and a desire for a home-like atmosphere with strong staff relationships, Edgeworth Park at New Town is a strong, practical choice. For families prioritizing cost certainty, broader clinical capability, or a more expansive campus feel, it remains prudent to explore alternatives while recognizing Edgeworth Park as a leading option for quality, compassionate care delivered in a tightly knit, neighborly setting.
95 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newport News Williamsburg International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Edgeworth Park At New Town in Williamsburg, VA is an exceptional assisted living community that offers top-notch care and an array of amenities to ensure a comfortable and fulfilling lifestyle for its residents. The community specializes in providing respite care, offering short-term relief and support for caregivers.
Residents at Edgeworth Park At New Town enjoy a wide range of amenities designed to enhance their quality of life. They can pamper themselves at the beauty salon or relax in front of cable or satellite TV in their fully furnished apartments. Community-operated transportation is available for errands and outings, while a computer center allows residents to stay connected with loved ones. A fitness room and wellness center promote physical well-being, while a gaming room and small library offer opportunities for leisurely activities. The outdoor space and garden provide a tranquil setting for residents to enjoy nature.
The care services at Edgeworth Park At New Town are comprehensive and personalized. A 24-hour call system ensures that assistance is always available when needed, while around-the-clock supervision guarantees the safety of residents. Trained staff provide assistance with activities of daily living, such as bathing, dressing, and transfers. Special dietary needs, including diabetes diets and special dietary restrictions, are catered to in meal preparation and service.
In addition to the exceptional amenities and care services offered at Edgeworth Park At New Town, residents also have access to an exciting array of activities. Concierge services are available to assist with planning day trips or resident-run activities. Fitness programs keep residents active and engaged, while scheduled daily activities provide variety and encourage social interaction.
The location of Edgeworth Park At New Town is ideal, with numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby. This ensures convenience and accessibility for both residents and their families.
Edgeworth Park At New Town sets itself apart as an assisted living community that truly caters to the unique needs and desires of its residents. With excellent care services, a wide range of amenities, and a vibrant social calendar, it provides a warm and welcoming environment where residents can thrive.
Edgeworth Park At New Town is located at 5501 Discovery Park Boulevard, Williamsburg, VA 23188 in Williamsburg city, Virginia
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