Autumn Care Of Suffolk

Pros

• The admission staff demonstrated impressive dedication by ensuring they had the appropriate medical staff to care for residents with specific health conditions.
• The tour provided a thorough overview of the facility, making family members feel comfortable and informed about their loved one's potential new home.
• The staff actively engaged with residents, knowing them personally and showing genuine interest in their lives and families.
• The facility maintained high cleanliness standards, demonstrating a commitment to hygiene and sanitation.
• Residents were encouraged to personalize their living spaces, enhancing the feeling of being at home.
• Overall, the environment was friendly and welcoming, contributing to a positive experience for both residents and visitors.

Cons

• The food was bad at Autumn Care of Suffolk, despite the nursing care and therapy being good.
• There were concerns about the cleanliness of the food preparation and service areas.
• While the staff was pleasant, there may have been issues related to food quality that detracted from the overall experience.
• Although most aspects were well-managed, some residents might not find the dining options satisfactory.

Review

Choosing a care facility for a loved one is always a significant decision, and the experience at Autumn Care of Suffolk highlights both the positive aspects of their service and areas that may require improvement. The initial impression begins with Taye, the admissions person, who plays an essential role in ensuring that prospective residents receive the appropriate level of care. During a pre-transfer visit, Taye demonstrated his commitment to patient welfare by explaining that he would need specific health information to confirm that they had the right medical staff on hand for my brother’s needs. This proactive approach not only reassured me but also indicated that Autumn Care is dedicated to providing individualized care rather than simply filling beds.

During my visit, I received an extensive tour of the facility, which further solidified my confidence in their services. Taye made it a point to show me the available bed and introduce me to my brother's potential roommate, which personalized the experience and helped ease any anxieties about transition. Walking through the hallways adorned with Christmas decorations brought a sense of warmth and community to the environment. It was evident that staff members were engaged in creating a festive atmosphere, with one employee even offering assistance in writing letters and sending holiday cards for residents unable to do so themselves. Such gestures reinforced the idea that this facility promotes not just caregiving but also emotional support.

The layout of Autumn Care seemed thoughtfully designed with various communal spaces intended for different activities— from dining areas where residents could share meals together to private spaces where families could celebrate birthdays or other milestones. The emphasis on social interaction among residents was reassuring; it suggested an environment conducive to maintaining connections while fostering new friendships. Further enhancing this aspect was a visitors' lounge designed for family members wishing to spend quality time with their loved ones.

An important consideration when evaluating any care facility is cleanliness and hygiene. During my visit at approximately 4:00 PM, Taye demonstrated how diligent they are about maintaining sanitary conditions by showing me their laundry practices; linens are washed regularly even if unused because they prioritize health standards. Witnessing this dedication firsthand convinced me of their commitment to cleanliness—an aspect critical in healthcare settings—and instilled additional confidence regarding my brother’s future care.

Equally impressive was Taye's personal rapport with each resident he encountered during our tour; he greeted them by name and showed genuine interest in their well-being as well as familiarity with their family dynamics. This level of personal attention exemplifies what can be expected from Autumn Care—a well-managed organization where staff members take ownership of their responsibilities toward residents’ comfort and happiness. The clean environment complemented by friendly interactions among staff contributed significantly to building an overall welcoming atmosphere.

While my own experience at Autumn Care has been overwhelmingly positive, it's worth noting some mixed reviews related specifically to food quality based on another family member’s stay there previously. According to her feedback, although nursing care and therapy were satisfactory, she found the food lacking in quality—a crucial factor considering meal satisfaction often impacts one's overall well-being in long-term care settings. However, despite this critique regarding nutrition services, she affirmed that both cleanliness and interpersonal relations among staff remained commendable throughout her mother’s residency.

In conclusion, Autumn Care of Suffolk presents itself as an establishment deeply invested in providing high-quality individualized care while fostering engagement among its residents through varied amenities and community-driven activities. While there may be room for improvement concerning meal options based on previous experiences, factors such as attentive staff interactions, thorough sanitation practices, and flexibility regarding personal belongings give it a commendable standing within long-term care facilities—making it worthy of consideration for those seeking compassionate support during challenging times.

Physicians

• Suffolk Eye Physicians & Surgeons (0.2 miles)
• Orthopaedic Surgery Centers (0.3 miles)
• Virginia Orthopaedic and Spine Specialists (0.3 miles)
• Asthma and Allergy Clinic (0.4 miles)
• Lakeview Medical Center (0.4 miles)
• Chesapeake Bay ENT - Suffolk (0.6 miles)
• Virginia Oncology Associates (0.9 miles)

Restaurants

• Huddle House (0.5 miles)
• Hardee's (0.7 miles)
• Wendy's (0.8 miles)
• Ruby Tuesday (0.9 miles)
• Mason's Grill & Smokehouse (0.9 miles)
• Sonic Drive-In (1.4 miles)
• IHOP (1.5 miles)

Places of Worship

• Southern Baptist Convention (0.6 miles)
• Eastern Virginia Associates United Church of Christ (2 miles)
• Calvary Chapel (2.4 miles)
• West End Baptist Church (2.6 miles)
• Southern Baptist Convention (2.6 miles)
• Liberty Biker Church (2.8 miles)
• Still Waters Baptist Church (6.2 miles)

Hospitals

• Obici Occupational Health Services (1.1 miles)
• Sentera Obici Sleep Disorders (1.2 miles)
• Wilkins (2.6 miles)

Pharmacies

• Walgreens (1.1 miles)
• Rite Aid (2.2 miles)
• Walgreens (2.2 miles)
• Super Drug (2.7 miles)
• Rite Aid (3.5 miles)
• CVS Pharmacy (8.5 miles)
• Walgreens (9.9 miles)

Cafes

• Panera Bread (1.6 miles)
• Starbucks (1.6 miles)
• Pourfavor Coffee Shop (2.4 miles)
• Starbucks (11.6 miles)

Transportation

• Suffolk Executive Airport (5.8 miles)

Parks

• Bennetts Creek Park (8.8 miles)
• FunVille Playground and Cafe Chesapeake (10.7 miles)
• Crossings Park (11.4 miles)
• Dunedin Park (12.1 miles)