Autumn Care Of Suffolk
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2580 Pruden Boulevard, Suffolk, VA 23434
For more information about senior living options: (844) 490-3973
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The staff at Autumn Care of Suffolk are exceptionally caring and go above and beyond to treat residents like family. The management's dedication is evident in meaningful improvements, creating a warm and well-maintained environment. The wound care program, led by Shon Riddick, is highly knowledgeable, compassionate, and proactive. The therapy department is among the best in the area, helping residents regain independence efficiently. The facility is welcoming, home-like, and puts families at ease. The life enrichment and activities team provides engaging programs that residents enjoy. The admissions and front-desk staff, including Deirdra and Ashley T, are friendly, helpful, and responsive. The care team maintains open lines of communication and provides regular updates to families. The dining team delivers delicious meals, with many long-tenured staff contributing to consistency and quality. The building is clean, well-maintained, and comfortable. The leadership and administration are respected for accountability and ongoing efforts to elevate standards of care. Families report peace of mind knowing their loved ones are in good hands.
They describe the facility as worn down and in disrepair, needing painting with broken fixtures and a constant smell of urine. They allege roaches are everywhere and that some staff members are racist, suggesting the quality of care is almost non-existent. They recount a resident being left sitting in urine for 45 minutes after the call button was pressed, with no one responding. They claim there are security lapses, saying anyone can walk in through the back door and personal items were stolen. They say some staff members are mean and speak to residents like a dog. They report that staff have used profanity toward patients. They characterize the place as dirty and poorly maintained, with poor communication and a lack of respect. They state the care is basically babysitting for the elderly, with nurses often not knowing what care had been provided. They note an incident where a staff member disrespected a family member with a comment, calling for investigation. They contend the facility should be shut down due to roach infestation and longstanding management issues.Autumn Care Of Suffolk is best suited for families seeking a rehab- and post-acute-friendly community that emphasizes warmth, hands-on therapy, and open family communication. The setting tends to reward residents who respond well to an engaged, sprawling team - from skilled nurses and CNAs to therapists and activities staff - where care feels personalized and staff repeatedly go the extra mile. This is a place where transitions from hospital to resident living are handled with attention, and where families value regular updates, exterior cleanliness, and a home-like atmosphere. Those prioritizing a pristine, ultra-new facility or highly specialized memory-care programming may want to consider alternatives.
The strongest case for Autumn Care lies in its people and the culture they cultivate. Families repeatedly highlight staff who greet with genuine warmth, listen attentively, and treat residents like family. Unit managers and admissions personnel are praised for answering questions promptly and guiding families through the process with transparency. The therapy department earns frequent accolades for effectiveness and individualized goals, often delivering meaningful progress, and wound-care and nursing teams are described as knowledgeable and relentlessly patient. The overall environment - restaurants-quality meals, engaging activities, and a forward-leaning leadership - drives a sense of belonging that many families find priceless.
Rehab and medical care emerge as standout strengths, particularly for those rehabbing after surgery or needing skilled therapy to regain independence. Several families recount rapid initiation of therapy, consistent progress with walking and functional goals, and smooth hospital-to-rehab transitions. Wound care is repeatedly singled out for excellence, with nurses who communicate clearly about treatment plans and family updates. The combination of therapy intensity, attentive nursing, and robust activities programming creates a cohesive pathway to regain strength and confidence. While the building itself is older in appearance, the care team compensates with reliability, responsiveness, and a culture that prioritizes patient-centered care.
Yet the community carries meaningful caveats. A subset of reviews paints a grimmer picture: persistent odors, aging physical plant issues, and occasional lapses in cleanliness or maintenance. Some families report slow call-bell response and uneven attentiveness among staff, with voices alleging dated conditions and inconsistent experiences across shifts. A few posts describe negative interpersonal interactions or perceptions of disrespect, and one account highlights a severe cleanliness-and-coworker-ethics failure. Taken together, these issues are not the majority, but they are real enough to warrant careful, on-site verification and direct questions about current cleanliness standards, staffing consistency, and incident responsiveness before committing.
For families weighing alternatives, note that those who require a relentlessly pristine environment or highly specialized chronic-care or memory-care capabilities may be better served by other communities with a longer track record in those exact areas. If the goal is a unified, caring team that actively engages families, turns concerns into action, and demonstrates measurable rehab gains, Autumn Care Of Suffolk can be a compelling choice - especially with the recent emphasis on leadership accountability and facility upgrades. Pros offsets cons most clearly when therapy and nursing leadership are active, and when admissions and front-desk staff maintain their badge of accessibility and warmth.
Practical next steps for families: schedule a thorough in-person tour and specifically request to observe a therapy session, a meal service, and a shift change to gauge consistency. Speak with the administrator about any recent maintenance work and what ongoing upgrades are planned, and ask for detailed timelines on any odor-control or housekeeping improvements. Meet with the director of activities and the wound-care nurse to understand how progress is tracked and communicated to families. Lastly, request a candid discussion about call-bell response times and how concerns are escalated - then assess whether the current team, atmosphere, and care rhythm align with the resident's priorities and the family's expectations. Autumn Care Of Suffolk offers a strong foundation for engaged care, provided conditions align with what the community can reliably deliver day in and day out.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Care Of Suffolk is a premier assisted living community located in Suffolk, VA. Our community offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of our residents.
Our amenities include a beauty salon, where residents can enjoy professional hair and nail services, as well as cable or satellite TV in their fully furnished apartments for entertainment. We also provide community-operated transportation for outings and appointments, as well as a computer center for residents to stay connected with loved ones.
Dining at Autumn Care Of Suffolk is a delightful experience with our restaurant-style dining room serving delicious meals prepared by our skilled chefs. Special dietary restrictions are accommodated to cater to individual needs. Residents can also enjoy the company of others while dining in our cozy small library or outdoor spaces.
To promote an active lifestyle, we offer various recreational activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our fitness room and wellness center provide opportunities for residents to engage in physical exercise and maintain their health.
The safety and well-being of our residents are of utmost importance to us. Our community provides 24-hour call systems and supervision to ensure assistance is available whenever needed. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided by trained staff members.
In terms of location convenience, Autumn Care Of Suffolk boasts easy access to local amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Autumn Care Of Suffolk in Suffolk, VA, we strive to create an enriching environment where seniors can live comfortably while receiving the support they need.
Autumn Care Of Suffolk is located at 2580 Pruden Boulevard, Suffolk, VA 23434 in Suffolk city, Virginia
Autumn Care Of Suffolk on seniors.fyi includes 4 photos including images showing interior, waiting area, lobby, seating, decor, nursing home, reception, physical therapy, and more.
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