The Commons at Centerbrooke

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The Commons at Centerbrooke The Commons at Centerbrooke The Commons at Centerbrooke

The Commons at Centerbrooke

1056 Centerbrooke Lane, Suffolk, VA 23434

For more information about senior living options: (844) 490-3973

4 from 12 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Active Adult Communities (55+)

The Commons at Centerbrooke Costs & Pricing

The Commons at Centerbrooke offers competitive monthly rates for its living arrangements, particularly when compared to the broader market in Suffolk City and across Virginia. For a one-bedroom unit, residents can enjoy the comfort of their home at just $1,000 per month, a significant savings when contrasted with the average costs in Suffolk City, which stand at approximately $4,086, and $4,257 statewide. Similarly, two-bedroom options are attractively priced at $1,070, whereas similar accommodations in Suffolk City average around $3,480 and reach up to $4,602 throughout Virginia. These pricing structures not only make The Commons at Centerbrooke an appealing choice for potential residents but also reflect its commitment to providing quality living spaces that are financially accessible.

Floor plansThe Commons at CenterbrookeSuffolk cityVirginia
1 Bedroom$1,000$4,086$4,257
2 Bedrooms$1,070$3,480$4,602

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    Overall Review of The Commons at Centerbrooke

    Pros

    • pro Residents describe loving living there, noting it is quiet and tucked away, with friendly and professional staff.
    • pro They thank the staff for all their hard work.
    • pro The new administration is going above and beyond to accommodate residents' wishes.
    • pro The renovations inside the apartment are beautiful.
    • pro The community is peaceful, friendly, and in a great location.
    • pro Centerbrooke is described as a fun, family-centered place to live thanks to staff like Sarah and Cristal.
    • pro Angela's hospitality and welcoming demeanor are praised, making residents feel well cared for.
    • pro The staff are described as excellent and going above and beyond to help residents.
    • pro The community is pet-friendly.

    Cons

    • pro Mold in the AC closet was reported but not properly abated.
    • pro The AC was out for months, leaving residents without cooling.
    • pro The property has had about five maintenance workers come and go over the past three years.
    • pro Trash pickup is inconsistent, sometimes delayed up to five days.
    • pro The trails are not maintained, making them unusable for walkers or wheelchair users.
    • pro Office staff do not walk the property to assess issues.
    • pro Rust on the stairs and dirt on the siding indicate neglect.
    • pro Repairs are slow and often unresolved - one resident waited 29 repair orders with weeks-long delays, and laundry remained out of service since December 2023.
    • pro Rent increases are frequent, and residents feel they are being cheated on service and repairs.
    • pro Management allegedly demanded repayment of a veteran credit awarded for military service.

    Review

    The property complex and its sister communities in Suffolk present a mosaic of resident experiences. On one hand, the setting is described as quiet and tucked away, with good proximity to shopping, eateries, gas stations, and a hospital. Residents repeatedly note that the interior renovations look beautiful and that the overall environment can feel peaceful and homey. For many, the appeal lies in the convenience, the neighborhood, and the friendly, professional demeanor of the staff. Some people even go out of their way to highlight specific staff members who have made a positive impression and contributed to a sense of community.

    But beneath that veneer lies a more troubled reality for several tenants. Mold in the air conditioning closet has been reported and, according to those residents, not properly abated. The AC system itself has aged and failed, leaving the occupants relying on two window units during a period when the building was reportedly out of service for months. The delays in addressing health and safety concerns have created anxiety about air quality and living conditions, and some residents describe a broader pattern of slow or insufficient maintenance attention. The situation feels compounded by other overlooked maintenance issues around the property - rust on exterior stairs and dirty siding are cited as concrete signs of neglect, alongside trails that aren't maintained, which eliminates accessibility for walkers and wheelchairs.

    Accessibility and daily life are recurring themes in these accounts. Trash collection, a basic service that should be predictable, is described as inconsistent at times, with pickups stretching to five days missed. The lack of regular grounds maintenance makes the property feel less inviting and more challenging for residents who rely on outdoor spaces. The combination of aging infrastructure and uneven upkeep creates a sense that the property's physical condition is not aligned with the comforts residents expect from a well-kept, senior-friendly or veteran-friendly community. In addition, some residents report that the maintenance footprint is limited by staffing realities, with a slow or insufficient response to urgent problems and a perception that non-urgent projects - like remodeling empty units - are prioritized over fixing issues in occupied homes.

    The management story, in particular, is a study in contrasts. Some residents describe a transition from an "old staff" to a newer administration, noting improvements in some areas and persistent frustrations in others. A number of written accounts praise new leadership for going "above and beyond" and for pursuing cosmetic and interior renovations that have brightened living spaces. Yet there are also voices expressing deep concern about the slow pace of repairs, especially for essential systems like toilets, garbage disposals, and laundry facilities. A resident who has lived there for three years lists a long sequence of repair orders and delays - up to four to six weeks for system fixes - and mentions a specific December 16, 2023 repair order that has kept them from using their laundry, with at least one visit delivering the wrong part. There is a sense of ongoing frustration about how repairs are triaged, sometimes with empty promises and limited resolution.

    Within this shared critique, individual staff members emerge as bright spots. One resident singles out George, a maintenance person, as "awesome" amid a difficult repair landscape. Another set of testimonials focuses on the hospitality and reliability of staff in adjacent properties within the same portfolio. Angela, Sarah, and Cristal receive repeated praise for their warmth, attention, and willingness to help - whether it's greeting visitors with a smile, offering assistance to wheelchair users, or simply making residents feel seen and cared for. Such praise contributes to a larger narrative: the people working for the management are an essential asset, and when they are engaged, residents feel more at home.

    Financial and policy concerns add another layer of tension. A veteran couple reports that they decided to break their lease due to mold and ongoing maintenance problems, only to find they were being charged to reclaim a veteran benefit credit of $25 per month that had previously been offered for service as retired military personnel. That experience fuels anxiety about the fairness and consistency of tenant benefits and elevates the stakes for residents who depend on predictable budgeting in retirement. In some reviews, the community is described as having improved significantly with renovations and new leadership, but for other residents the rent is seen as continually rising while the quality of service does not keep pace. The juxtaposition of rising costs and uneven maintenance creates a sense of uneven value and leaves some residents weighing legal counsel or formal complaints as a potential path forward.

    Taken together, these reviews sketch a community with undeniable strengths and undeniable challenges. The calm, friendly atmosphere and strong interior finishes, coupled with a staff that can be personable, are compelling reasons for residents to stay. Yet mold concerns, delayed repairs, aging HVAC systems, and inconsistent maintenance - paired with questions about how veteran benefits are administered and how funds are applied when tenants leave - create a spectrum of resident experiences from highly positive to deeply frustrated. The overall impression is one of potential that could be realized with more consistent maintenance discipline, proactive mold remediation, timely repairs, accessible grounds upkeep, and transparent, fair treatment of veteran benefits and lease terms. If management can align operations with the high standards some staff and residents already see in the community, this property could truly live up to its quiet, convenient, and welcoming reputation.

    Features

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Transportation

    • Norfolk International (23 miles away) Norfolk International (23 miles away)

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Holiday parties Holiday partiesHoliday parties are important for seniors because they provide opportunities for socialization, community involvement, and mental stimulation. These festive events offer a sense of belonging and connection during a time that can be lonely for many older adults. Additionally, participating in holiday celebrations can boost mood and overall well-being for seniors living in senior living communities.

    Description

    The Commons at Centerbrooke in Suffolk, VA is a vibrant and inclusive assisted living community designed to provide a comfortable and enriching lifestyle for its residents. With a range of amenities and convenient nearby services, this community aims to enhance the well-being and independence of its residents.

    The community offers various on-site activities to keep residents engaged and entertained, promoting an active and social lifestyle. Additionally, residents can enjoy the convenience of air-conditioned living spaces with the added luxury of private bath tubs. The facility is designed with accessibility in mind, offering ground floor units and wheelchair accessible showers for those with mobility challenges.

    Indoor common areas provide cozy spaces for residents to gather for socializing or relaxation, while outdoor common areas offer opportunities for fresh air and outdoor activities. Residents can also take advantage of a kitchenette, allowing them to prepare snacks or light meals as desired.

    In terms of nearby amenities, The Commons at Centerbrooke is conveniently located near three cafes where residents can enjoy a cup of coffee or a quick bite to eat. Five pharmacies ensure easy access to medications and health supplies, while 19 physicians are available for medical consultations in close proximity. For dining options, there are 16 restaurants nearby that offer a variety of cuisines to cater to different tastes. Additionally, six places of worship allow residents to maintain their religious practices within their community. Lastly, the presence of three hospitals nearby provides peace of mind knowing that quality healthcare services are easily accessible in case of emergencies or medical needs.

    At The Commons at Centerbrooke in Suffolk, VA, residents can enjoy a fulfilling lifestyle with the support they need in a welcoming environment that fosters independence and well-being.

    Nearby Places of Interest

    This part of Suffolk, Virginia offers a convenient and accessible location for senior living, with a variety of amenities within close proximity. There are several reputable physicians, hospitals, and pharmacies nearby to ensure easy access to healthcare services. Additionally, there are places of worship where seniors can practice their faith and find community support. A selection of restaurants and cafes provide dining options for residents, while the nearby parks offer opportunities for recreational activities and enjoying the outdoors. The presence of transportation options such as an airport ensures convenient travel arrangements when needed. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient living option in Suffolk.

    Physicians

    • Chesapeake Bay ENT - Suffolk (0.1 miles)
    • Timothy N. Lee, MD (0.4 miles)
    • Us Oncology (0.4 miles)
    • Scott, Eileen Sports Medicine and Orthopaedic Center (0.5 miles)
    • Virginia Oncology Associates (0.5 miles)
    • Suffolk Pediatrics (0.5 miles)
    • Genis Women's Care PC (0.5 miles)

    Places of Worship

    • Southern Baptist Convention (0.2 miles)
    • Eastern Virginia Associates United Church of Christ (2 miles)
    • Calvary Chapel (2.7 miles)
    • West End Baptist Church (2.9 miles)
    • Southern Baptist Convention (2.9 miles)
    • Liberty Biker Church (3 miles)
    • Still Waters Baptist Church (6.7 miles)

    Restaurants

    • Wendy's (0.3 miles)
    • Ruby Tuesday (0.3 miles)
    • Mason's Grill & Smokehouse (0.4 miles)
    • Hardee's (0.8 miles)
    • Huddle House (0.9 miles)
    • Sonic Drive-In (1.5 miles)
    • IHOP (1.6 miles)

    Hospitals

    • Obici Occupational Health Services (0.5 miles)
    • Sentera Obici Sleep Disorders (0.7 miles)
    • Wilkins (3 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • Rite Aid (2.4 miles)
    • Walgreens (2.4 miles)
    • Super Drug (3 miles)
    • Rite Aid (4 miles)
    • CVS Pharmacy (8.8 miles)
    • Walgreens (9.3 miles)

    Cafes

    • Panera Bread (1.7 miles)
    • Starbucks (1.8 miles)
    • Pourfavor Coffee Shop (2.6 miles)
    • Starbucks (11 miles)

    Transportation

    • Suffolk Executive Airport (6.2 miles)

    Parks

    • Bennetts Creek Park (8.2 miles)
    • FunVille Playground and Cafe Chesapeake (10.2 miles)
    • Crossings Park (10.8 miles)
    • Dunedin Park (11.5 miles)

    Frequently Asked Questions

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