Rocky Mount Health & Rehab Center in Rocky Mount, VA
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Information last verified:
300 Hatcher Street, Rocky Mount, VA 24151
For more information about senior living options: (844) 490-3973
The staff are wonderful, caring, and professional. The facility is clean, well-maintained, and welcoming. The admissions team and director provide excellent communication and support. The therapy and nursing teams go above and beyond to ensure quality care. Families praise Rocky Mount Health and Rehab for compassionate care and helpful staff. The rehab and skilled nursing services are highly recommended by patients’ families. The environment offers private rooms, modern facilities, and a friendly atmosphere. The team is attentive, responsive, and dedicated to residents’ needs.
One reviewer says Rocky Mount Health and Rehab never answers the phone, having tried to call for weeks. A reviewer gave the facility a 1-star rating after clothes went missing from their dad, the manager accused him of stealing, and yelled at him. Another reviewer criticizes the administration for making CNAs wake residents at 4:00 a.m. and keep them seated all day, leaving them soaking wet at bedtime. A reviewer reports missing laundry and clothes and notes little to no resolution from staff while the manager argued. A reviewer questions current management and says they would rate the facility 1 star due to distrust in the new administrator and director of nursing.Rocky Mount Health & Rehab Center is best suited for seniors who need skilled nursing and post-acute rehab in a warm, engaged community. This center shines for residents recovering from surgery or injury who want intensive therapy, physical, occupational, and speech, delivered in private rehab rooms within a bright, well-maintained setting. Families seeking a facility with responsive admissions coordination, consistent communication with staff, and a culture that emphasizes compassionate care will find Rocky Mount a strong fit. It also serves longer-stay residents who value a lively, social environment and access to outpatient-style therapy within a full-service center.
The core strengths lie in the people and the care framework. Families repeatedly describe the staff as wonderful, genuinely kind, and highly attentive, with therapists who are knowledgeable and motivating. The nursing team is frequently praised for professionalism and personal warmth, while admissions and leadership are credited with clear communication and a driving focus on quality of care. Residents often report that the environment is clean, comfortable, and well-maintained, with private rehab rooms that feel modern and dignified. The center’s integration with hospice partners and proactive discharge planning further underscores a practical, results-oriented approach to care.
Yet, not every review mirrors flawless execution. A few families flag operational hiccups that can affect the experience. One reviewer noted difficulty reaching the facility by phone over several weeks, signaling a possible communication bottleneck at times. Another concern centers on administrative decisions surrounding routines, such as an early wake-up and dayroom sit-down pattern that some families felt limited residents’ ability to move, socialize, or reposition themselves. There are mentions of packages like clothes going missing and fluctuating therapy arrangements, with a specific critique targeting a manager and a cited conflict with staff. Taken together, these caveats point to variability in day-to-day management and the importance of firsthand visitation to gauge current practices.
Despite these concerns, the pros tend to outweigh the cons for most potential residents. The overwhelmingly positive feedback focuses on tangible outcomes: residents regain strength and mobility through dedicated therapy teams; families note smoother transitions and reassurance during discharge planning; the facility’s ongoing renovations and the private rehab rooms contribute to a more dignified rehab experience. The strong reputation among clinicians and hospice partners reinforces confidence that medical and therapeutic needs are taken seriously and managed with a collaborative approach. When staff members go “above and beyond,” as several reviewers describe, it can translate into faster progress, less anxiety for families, and a more seamless overall experience.
For families evaluating the decision, practical steps matter. Arrange a tour during a typical day to observe therapy sessions, meal service, and how admissions works in real time. Ask about the current administrator and director of nursing, and request a direct line of sight to the leadership team for concerns. Inquire about therapy staffing, whether in-house or contract, and how that affects consistency of speech therapy or other modalities. Clarify laundry handling, clothing lost-and-found policies, and meal quality to set realistic expectations. Finally, assess how the facility manages 24/7 care, social programming, and family communication, especially if a loved one relies on steady routine or has complex medical requirements.
In the end, Rocky Mount Health & Rehab Center delivers a compelling package for post-acute rehab and ongoing skilled nursing in Franklin County. The combination of compassionate, professional staff, strong therapy outcomes, and a clean, updated environment makes it a credible choice for many families. The main caveats, occasional communication gaps and a few governance-related complaints, are not unusual in facilities of this complexity, and they can be mitigated by an upfront visit, direct conversations with leadership, and a clear, written care plan. For families prioritizing meaningful recovery, engagement, and a trusted team to guide transitions, Rocky Mount Health & Rehab Center stands out as a practical, experienced option worth choosing.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rocky Mount Health & Rehab Center is an assisted living community located in the scenic town of Rocky Mount, VA. We offer a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our community features a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for their entertainment. We provide community-operated transportation for residents' convenience, including transportation to doctors' appointments. Our computer center allows residents to stay connected with loved ones and engage in online activities.
Meals are prepared and served in our spacious dining room, offering restaurant-style dining with special dietary restrictions catered to. For those who prefer cooking their own meals, we offer kitchenettes in each unit. Additionally, housekeeping services are provided to keep the living spaces clean and tidy.
Residents have access to various recreational spaces within our community, such as a fitness room for exercising and a gaming room for leisure activities. Our outdoor space includes beautifully maintained gardens where residents can relax and enjoy nature. A small library offers opportunities for quiet reading and intellectual stimulation.
We understand the importance of mental wellness, which is why we offer a mental wellness program designed to support our residents' emotional well-being. Our care staff is available around the clock with a 24-hour call system and provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
At Rocky Mount Health & Rehab Center, we prioritize social engagement by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For spiritual needs, there are numerous places of worship nearby for residents to attend. Nearby parks provide opportunities for outdoor recreation.
With 2 hospitals and 4 physicians located nearby along with pharmacies in close proximity, medical needs are easily met. Transportation arrangements can be made both within and outside the community based on non-medical needs.
Overall, Rocky Mount Health & Rehab Center offers a vibrant and supportive community for seniors who seek assistance with daily tasks while enjoying a fulfilling and active lifestyle.
Rocky Mount Health & Rehab Center is located at 300 Hatcher Street, Rocky Mount, VA 24151 in Franklin County, Virginia
Rocky Mount Health & Rehab Center on seniors.fyi includes 10 photos including images showing interior, seating area, decor, bedroom, lighting, dining, healthcare, living room, and more.
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