Rocky Mount Health & Rehab Center

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  • Interior

    A cozy living space featuring stylish couches and a warm fireplace.

  • Decor

    A vibrant diner interior featuring colorful chairs and a classic black and white tiled floor.

  • Living Room

    A cozy living room featuring a fireplace, piano, and stylish décor.

  • Building

    A view of a building entrance with a parking area under a partly cloudy sky.

  • Bedroom

    A serene hospital patient room featuring a bed, two chairs, and warm lighting.

  • Dining

    A spacious dining area featuring contemporary furniture and ample lighting.

  • Seating Area

    A modern lounge area featuring comfortable seating and a television.

  • Porch

    A cozy porch area featuring comfortable seating and a decorative glass table, surrounded by a stone wall.

  • Office

    A modern reception area in a healthcare facility, featuring a wooden desk and comfortable seating.

  • Healthcare

    A comparison of two patient rooms highlighting the focus on comfort and personal care in healthcare settings.

Rocky Mount Health & Rehab Center

300 Hatcher Street, Rocky Mount, VA 24151

For more information about senior living options: (844) 490-3973

4.6 from 77 reviews
5 stars
66
4 stars
4
3 stars
1
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Rocky Mount Health & Rehab Center

    Pros

    • pro The staff at Rocky Mount Health and Rehab are wonderful and genuinely care for residents.
    • pro The facility is clean, well-maintained, and welcoming, with updated rehab rooms.
    • pro The admissions team, director, and administrator are praised for consistent communication and strong work ethic.
    • pro The therapy and nursing teams are professional, compassionate, and dedicated to patient recovery.
    • pro Families and partners consistently report positive experiences and high satisfaction with care and cleanliness.
    • pro The facility is described as one of the best by hospice partners and medical professionals.
    • pro Specific staff members (e.g., Hannah Foley, Kayla, Haley, Bridget, Mary Ann Smith, Carolyn Hendricks) are repeatedly highlighted for being helpful and supportive.
    • pro The center's activities, quality of care, and overall environment earn frequent, enthusiastic recommendations.

    Cons

    • pro The reviewer notes that the facility never answers the phone, having tried calling for weeks.
    • pro Her only complaint was the food and some of her laundry was not returned.
    • pro The reviewer rates the facility 1-star due to current management.

    Review

    There is a consistent thread of warmth and appreciation running through the experiences shared about Rocky Mount Health and Rehab. Families and caregivers speak highly of the people who care for residents, emphasizing not only the quality of medical and therapeutic care but also the genuine concern shown by the staff. Many reviewers describe the facility as a place where residents feel safe, respected, and well looked after, and where the environment is conducive to healing and comfort. The overarching message from these reflections is that Rocky Mount Health and Rehab is trusted to provide reliable, compassionate, and attentive care.

    A standout feature across multiple reviews is the strong, patient-centered care delivered by the staff. The nursing team is repeatedly described as outstanding, professional, attentive, and kind. Specific individuals are highlighted - Lauren, Haley, Bridget, and others - whose availability, responsiveness, and willingness to go above and beyond leave a lasting positive impression on families. Families appreciate how staff members communicate openly and keep them informed, which helps ease transitions and ongoing care planning. The sentiment is that staff not only perform their duties but also genuinely care about residents and their well-being.

    The admissions process and administrative communication are also a frequent point of praise. Reviewers note that the admissions director and administrator are clear communicators with a strong work ethic, making the transition into care smoother for both residents and families. Carolyn Hendricks, the Director of Admissions mentioned by name in one review, is cited as particularly helpful and thoughtful, and several comments underscore the importance of a seamless handoff between hospital, home, and facility. When families advocate for loved ones, they often rely on this coordination to ensure that care goals and preferences are respected from the outset.

    Therapy and rehabilitation receive high marks for effectiveness and compassion. The rehab staff are described as knowledgeable, patient-focused, and encouraging, helping residents regain strength and mobility. Positive mentions include improvements in gait and function, with therapists proactively supporting progress. Families also appreciate the support for navigating complex systems like Medicare, with social workers such as Hannah Foley described as invaluable in guiding families through processes. The therapy teams - often praised for their kindness and skill - are a central reason many families feel confident in choosing Rocky Mount Health and Rehab for rehabilitation and recovery.

    The facility itself earns praise for its cleanliness, modernity, and comfortable atmosphere. Reviewers repeatedly note clean, well-maintained spaces, updated private rehab rooms, and a bright, welcoming interior. Descriptions of the physical environment convey a sense of calm and dignity, with attention to creating a conducive setting for healing and daily living. The combination of a clean, orderly facility with a compassionate, professional staff helps reassure families that their loved ones will be cared for with respect and attention to detail.

    Several reviews acknowledge partnerships with hospice and palliative care teams as integral to delivering comprehensive care. For residents receiving end-of-life or comfort-focused services, the collaboration with Hospice providers like ACG Hospice and Heartland Hospice is highlighted as a strength. Family members express gratitude for how the staff supports both patients and their families during difficult times, underscoring the facility's capacity to provide dignified comfort and thorough, coordinated care across disciplines.

    Despite the overwhelmingly positive sentiment, there are a few cautions noted. One reviewer reports ongoing difficulty with phone communication, noting that calls were not answered for weeks. Another person shares concerns about changes in management, describing a new administrator and a director of nursing who had not previously been at the facility, and indicating that this shift led to a downgrade in their rating. This reminder highlights the importance of continuity and reliable access to leadership, especially for families navigating complex care decisions. There are also minor critiques about specific aspects of care, such as food quality and laundry issues, and a suggestion to consider proximity when decisions about staying long-term are made, particularly given health considerations and travel time.

    Overall, the sentiment is one of strong advocacy for Rocky Mount Health and Rehab. The majority of reviewers would highly recommend the facility for rehab, skilled nursing, and general care, often citing a combination of excellent staff, effective therapy, strong communication, and a caring, patient-first culture. For many families, Rocky Mount Health and Rehab represents a trustworthy option where loved ones receive attentive care, and where staff members strive to make transitions smoother and daily life as comfortable as possible. The stories shared paint a picture of a facility that is deeply invested in the well-being of its residents and in supporting families through the realities of aging, recovery, and healing.

    Features

    Housing

    • 180 resident community capacity 180 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Roanoke Regional Woodrum (23 miles away) Roanoke Regional Woodrum (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rocky Mount Health & Rehab Center is an assisted living community located in the scenic town of Rocky Mount, VA. We offer a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Our community features a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for their entertainment. We provide community-operated transportation for residents' convenience, including transportation to doctors' appointments. Our computer center allows residents to stay connected with loved ones and engage in online activities.

    Meals are prepared and served in our spacious dining room, offering restaurant-style dining with special dietary restrictions catered to. For those who prefer cooking their own meals, we offer kitchenettes in each unit. Additionally, housekeeping services are provided to keep the living spaces clean and tidy.

    Residents have access to various recreational spaces within our community, such as a fitness room for exercising and a gaming room for leisure activities. Our outdoor space includes beautifully maintained gardens where residents can relax and enjoy nature. A small library offers opportunities for quiet reading and intellectual stimulation.

    We understand the importance of mental wellness, which is why we offer a mental wellness program designed to support our residents' emotional well-being. Our care staff is available around the clock with a 24-hour call system and provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.

    At Rocky Mount Health & Rehab Center, we prioritize social engagement by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For spiritual needs, there are numerous places of worship nearby for residents to attend. Nearby parks provide opportunities for outdoor recreation.

    With 2 hospitals and 4 physicians located nearby along with pharmacies in close proximity, medical needs are easily met. Transportation arrangements can be made both within and outside the community based on non-medical needs.

    Overall, Rocky Mount Health & Rehab Center offers a vibrant and supportive community for seniors who seek assistance with daily tasks while enjoying a fulfilling and active lifestyle.

    Nearby Places of Interest

    Pharmacies

    • Rocky Mount Family Pharmacy (0.3 miles)
    • CVS Pharmacy (0.3 miles)
    • Kroger RX (1.3 miles)
    • CVS Pharmacy (2.5 miles)
    • Smith's Food & Drug (13.3 miles)
    • CVS Pharmacy (13.4 miles)
    • Walmart Pharmacy (14.9 miles)

    Hospitals

    • Franklin Respiratory And Medical (0.3 miles)
    • Carilion Franklin Memorial Hospital (0.7 miles)

    Places of Worship

    • Macedonia Missionary Baptist Church (0.4 miles)
    • Jerusalem Way Of The Cross Ch (0.7 miles)
    • Rocky Mount Christian Church (0.8 miles)
    • Francis of Assisi Catholic Church (0.9 miles)
    • Rocky Mount Church of the Brethren (1.3 miles)
    • Faith Temple Church (1.7 miles)
    • Church Furniture Store (1.7 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.6 miles)
    • U-Haul (0.8 miles)
    • Alamo (2.5 miles)
    • Alamo (5.2 miles)
    • U-Haul Moving & Storage (6.5 miles)
    • U-Haul Neighborhood Dealer (8.1 miles)
    • Greenville-Spartanburg International Airport (8.3 miles)

    Restaurants

    • B-Sides (0.6 miles)
    • Hema's (0.7 miles)
    • The Koffee Barn (0.8 miles)
    • El Rodeo (1.8 miles)
    • Cook Out (2.2 miles)
    • Peking Chinese and Grill Restaurant (2.2 miles)
    • Domino's Pizza (2.3 miles)

    Physicians

    • Blue Ridge Cancer Care - Rocky Mount (0.7 miles)
    • Children's Clinic (0.8 miles)
    • Carilion Clinic Family Medicine - Rocky Mount (0.8 miles)
    • Rocky Mt Family Eyecare Center (1.2 miles)
    • Tri-Area Community Health Clinic at Laurel Fork (7.9 miles)
    • Burnt Chimney Family Medicine (8.6 miles)
    • Dr. George Chaconas, MD, FNLA (8.6 miles)

    Parks

    • Walking Tucker (1.3 miles)
    • Waid Park (2.6 miles)
    • Cypress Park (16.6 miles)

    Cafes

    • Get Ur Fix Ice Cream and Coffee Shoppe (2.2 miles)
    • Old Oak Cafe (13.3 miles)
    • Starbucks (16.4 miles)

    Frequently Asked Questions

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