Franklin Health And Rehabilitation Center in Rocky Mount, VA
SaveInformation last verified:
720 Orchard Avenue, Rocky Mount, VA 24151
For more information about senior living options: (844) 490-3973
The staff are friendly and helpful. The facility is spotless, clean, and well maintained. The therapy and nursing teams are highly skilled and compassionate. The activities department is awesome and engaging. The nurses and staff are polite, kind, and attentive. The NP Nicole and day-shift nurse Meaghan are wonderful and caring. The physical therapy team is outstanding. Visitors are greeted with warmth and smiles. The staff communicate well and keep families informed about appointments and health changes. The facility is welcoming, clean, and has a positive atmosphere. Angie and Hailey in Activities are excellent, and residents enjoy their programs. The care team goes above and beyond to improve residents’ quality of life.
They state that their granny left the facility worse than when she arrived, with malnutrition and infection after a six-month stay. They allege staff stole her belongings and that several items were missing. They report multiple resident falls in a short period. They question whether medications were being pocketed or misused by staff. They describe some nurses as rude or hateful and note slow response times to calls for assistance. They dislike the billing practices and poor communication about discharge, including rushed prescriptions and charges for days insurance didn’t cover.Franklin Health and Rehabilitation Center in Rocky Mount is best suited for families whose primary priority is robust rehabilitation services paired with a clean, welcoming environment and a staff that is broadly friendly, competent, and engaged in residents’ daily lives. The center shines in skilled nursing coverage, physical and occupational therapy, wound care, and a calendar of activities that keeps residents connected and engaged. It works well for those envisioning a rehab-to-home trajectory, where timely therapy, measurable progress, and professional oversight matter most. Those seeking a fortress of aggressive safety protocols, minimal turnover in aides, or a fixed, predictable daily routine without variability may want to explore other options. The balance here tilts toward a rehab-forward model with an emphasis on personal interaction and a community atmosphere, and families should be prepared for a mix of standout strengths and uneven experiences.
The strongest selling points are the rehabilitation framework and the caliber of therapy teams. Reviews repeatedly praise the therapy staff as knowledgeable, courteous, and capable of moving patients forward, with the physical therapy department highlighted as outstanding. Nursing and support staff are frequently described as friendly, responsive, and professional, and the nursing leadership is cited as caring and attentive. The facility earns praise for cleanliness, a calm and orderly environment, and a broad menu of activities that residents actually enjoy, driven by dedicated activity coordinators who bring life into the community. In short, there is a clear, organized focus on helping residents regain function and stay engaged, supported by a facility that prioritizes order, hygiene, and individual attention from therapists and nurses alike.
Yet the picture is not without its troubling notes. Several reviewers recount serious safety and care lapses, including allegations of neglect, medication mishaps, and insufficient response times for urgent needs. Some accounts describe misplaced or missing personal belongings, inconsistent communication about discharge timing, and discrepancies around prescribed medications, issues that inevitably erode trust when they occur. A few families report frustration with meal quality and hydration, as well as perceptions that staff tasks are overloaded or that there is not enough day-to-day hands-on attention, especially during longer shifts or at night. While these voices are not the consensus, they are persistent enough to warrant caution and proactive scrutiny when considering placement.
The positive elements do not vanish under scrutiny; they simply require a vigilant, purposeful approach to care decisions. The rehab program, the quality of therapists, and the overall cleanliness of the building bolster confidence that residents can experience meaningful improvements and a dignified daily life. The social fabric, activities, chaplaincy or ministry events, and a culture where staff greet visitors with warmth, helps residents feel seen and connected, which matters for mood, motivation, and engagement in therapy. For families, these strengths translate into tangible outcomes: more frequent progress in mobility or endurance, better participation in daily activities, and a home-like atmosphere that supports emotional well-being during recovery.
Given the mixed record, who should consider alternatives? If risk management, consistent bedside attention, and transparent, timely communication are non-negotiable, it is prudent to compare with peers that demonstrate stronger staffing consistency and more predictable discharge planning. For residents who require continuous, ultra-responsive assistance with bathing, toileting, or preference-sensitive care, or for families who cannot tolerate the possibility of delayed responses or medication confusion, exploring other options with proven track records in these domains makes sense. It is also sensible to scrutinize long-term care governance, including how admissions, billing, and union of care planning align with resident needs, before committing.
For families moving through this decision, a practical path is essential. Schedule a thorough tour with the administrator and the therapy director, and request to speak with current residents’ families about daily routines and response times. Review the most recent state inspections and Medicare ratings, focusing on staffing ratios, incident reports, and wound-care outcomes, then verify coverage and discharge planning with the social worker and billing office. Ask for a clear, written plan for a typical rehab course, including expected goals, frequency of therapy sessions, and criteria for discharge. If the goal is a facility that blends high-caliber rehabilitation with a friendly, engaged community, Franklin Health and Rehabilitation Center offers a compelling option, but only with active, ongoing oversight from families and careful comparison to alternatives.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Franklin Health And Rehabilitation Center is an assisted living community located in Rocky Mount, VA. This facility offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Some of the amenities provided at Franklin Health And Rehabilitation Center include a beauty salon where residents can get pampered, cable or satellite TV for entertainment, community-operated transportation for outings and appointments, a computer center for staying connected, a dining room for enjoying meals together, a fitness room for exercising, fully furnished accommodations, a gaming room for recreation, a garden for outdoor enjoyment, housekeeping services to keep the environment clean and tidy, kitchenettes in each unit for added convenience, move-in coordination assistance to ease the transition process, outdoor space for relaxation and fresh air, private bathrooms for personal privacy, restaurant-style dining experiences to enjoy delicious meals, a small library offering reading materials, telephones in each unit to stay connected with loved ones, non-medical transportation arrangements to facilitate mobility within the community and nearby areas, access to doctors' appointments transportation needs as well as wellness centers with facilities dedicated to promoting physical and mental wellness. Additionally, Wi-Fi/high-speed internet is available for residents' connectivity needs.
In terms of care services offered at Franklin Health And Rehabilitation Center include 24-hour call systems ensuring that help is always available whenever needed. There is also 24-hour supervision provided by trained staff members who are on hand to assist residents with their activities of daily living such as bathing dressing and transfers. The facility caters to individuals with special dietary restrictions such as those following diabetes diets or requiring other dietary modifications. Assistance with meal preparation and service is also provided. Medication management services are available to ensure that medications are taken properly and on time. The facility also emphasizes mental wellness with dedicated programs to support residents' emotional well-being. Additionally, transportation arrangements can be made for residents who require it.
Franklin Health And Rehabilitation Center strives to create a vibrant and engaging community for its residents. They offer concierge services to cater to individual needs, fitness programs to promote physical well-being, planned day trips for exploration and socialization, resident-run activities where residents can take an active role in planning events, and scheduled daily activities to keep residents engaged.
Furthermore, the location of Franklin Health And Rehabilitation Center offers ample convenience with cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals all nearby. This ensures that residents have easy access to various amenities and services within their local community.
Overall, Franklin Health And Rehabilitation Center provides a comfortable living environment with extensive amenities and care services designed to meet the diverse needs of its residents.
Franklin Health And Rehabilitation Center is located at 720 Orchard Avenue, Rocky Mount, VA 24151 in Franklin County, Virginia
Franklin Health And Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, kitchen, tree, wheelchair, healthcare, nurse, outdoor, and more.
Trinity Mission Health & Rehab Of Rocky Mount
Rocky Mount, VA
Caring staff and helpful therapists.
Rocky Mount Health & Rehab Center
Rocky Mount, VA
Extensive amenities and 24/7 care support.
Care Advantage of Rocky Mount, VA
Rocky Mount, VA
Dedicated staff with responsive communication to meet residents' needs.
Red Oak Manor
Rocky Mount, VA
Clean, well-kept environment with staff who know residents well and meet daily needs.
Fork Mountain Adult Home
Rocky Mount, VA
Comprehensive care with 24/7 supervision, ADL assistance, medication management, diabetes-friendly dining, and restaurant-style meals, plus on-site amenities (furnished rooms, Wi-Fi, cable, dining room, garden, salon).
Smith Mountain Lake Retirement Village
Hardy, VA
Pleasant ambience with commendable care.
TerraBella Pheasant Ridge
Roanoke, VA
Attentive staff, clean facilities, and engaging activities.
Stanleytown Health And Rehabilitation Center
Bassett, VA
Effective rehabilitation services with compassionate staff in a clean, home-like setting.
The Park Oak Grove
Roanoke, VA
Friendly staff, quality meals, clean environment, and spacious apartments.
Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Interior
Outdoor
Tree
Healthcare
Wheelchair
