Red Oak Manor

Pros

• The staff at Red Oak Manor is pleasant and knows the patients very well, treating them like family.
• The facility was consistently clean, ensuring a safe and comfortable environment for residents.
• Residents’ daily needs, including meals, medication, hygiene, and socialization, are adequately met.
• Visitors felt reassured knowing their loved ones were content and well cared for during their stay.
• Red Oak Manor provides services that accept Medicare and Medicaid as well as private insurance.

Cons

• The staff at Red Oak Manor is often perceived as rude and unprofessional, with complaints about hanging up on family members seeking information about their loved ones.
• There are concerns regarding the lack of trained nursing staff, particularly RNs, leading to inadequate care for residents with Alzheimer’s.
• The facility is described as old and run down, contributing to a dingy atmosphere and poor curb appeal.
• Residents reportedly do not receive consistent meal assistance, with some being told they are sleeping instead of being checked on.
• Staff members appear to underestimate the capabilities and dignity of residents, which can lead to ineffective communication and care.
• There is a perception that medications are administered by med techs who may not be knowledgeable about the treatments given to patients.
• Some patients residing in the facility are considered by reviewers to require more than assisted living services, indicating a mismatch between resident needs and facility capabilities.
• Outdoor spaces for socializing are limited and poorly maintained, with smoking areas detracting from a pleasant visiting environment.

Review

Red Oak Manor has elicited a range of responses from families and visitors regarding its care and facilities. For some, it has been a place where loved ones received competent care in a safe environment. One family member expressed gratitude for the support and services provided to their mother during her four-and-a-half-year residency. They remarked on the cleanliness of the facility, noting that their mother always appeared safe, comfortable, and content; her daily needs such as meals, medication, hygiene, and social interaction were consistently met. This level of care not only benefited the residents but also offered peace of mind to family members who could visit knowing their loved one was well-looked after.

Conversely, contrasting reviews depict Red Oak Manor as a troubling establishment for others. Concerns have been raised about staff professionalism and communication skills when dealing with families attempting to reach out to their loved ones residing in the facility. Instances have been reported where staff members allegedly hung up on callers or responded dismissively by stating that residents were sleeping rather than addressing inquiries about their well-being. Such behaviors contribute to a sense of frustration among families who expect more empathy and professionalism when communicating with caregivers entrusted with the welfare of vulnerable individuals.

Moreover, criticisms extend toward the lack of properly trained nursing staff within Red Oak Manor. Visitors have observed that there are no registered nurses present to oversee patient care adequately, leading to concerns about possible neglect or inadequate attention paid to residents’ specific needs—especially those suffering from Alzheimer’s or other cognitive impairments. The importance of employing sensitive communication techniques with these residents cannot be overstated; yelling or showing impatience can exacerbate challenging behavioral issues rather than provide comfort or clarity. Families worry that low standards of training may compromise both resident safety and caregiver efficacy.

The physical condition of the facility has also drawn criticism from reviewers who describe Red Oak Manor as old and poorly maintained. Reviews point out that upon arrival, one might notice an uninviting atmosphere characterized by dingy interiors along with an unkempt exterior—heightened by overgrown grass near windows which detracts from curb appeal. The building’s aged feel raises questions about the general upkeep necessary for creating a warm environment conducive to assisted living.

Another concern highlighted in reviews is regarding medication management within Red Oak Manor. Observations were made indicating that medical technicians seem inadequately knowledgeable about medications they administer to residents—a situation concerning given the potential implications for resident health when medications are mismanaged due either to misunderstanding or miscommunication regarding prescriptions.

Lastly, many reviewers pointed out discrepancies between patient capabilities and the requirements typically associated with assisted living facilities like Red Oak Manor. Some patients reportedly exhibited significant limitations requiring full assistance with everyday tasks such as eating or mobility; this raises ethical questions surrounding eligibility criteria for assisted living accommodations versus other forms of long-term care necessary for higher dependence levels. Overall, these mixed reviews underscore critical areas needing improvement while illustrating how expectations around elderly care can vary widely depending on personal experiences within such facilities like Red Oak Manor.

Restaurants

• Dudleys Truck Stop 24 Hr (0.2 miles)
• Casa De Mexicana Grill & Cantina (1.8 miles)
• Bojangles' Famous Chicken 'n Biscuits (2 miles)
• El Rodeo (2.3 miles)
• Applebee's (2.5 miles)
• Cook Out (2.6 miles)
• Peking Chinese and Grill Restaurant (2.6 miles)

Places of Worship

• Southern Baptist Convention (1.2 miles)
• Flint Hill Church (2 miles)
• Hodgesville Pentecostal Holiness Church (2.4 miles)
• Rocky Mount Church of the Brethren (3.2 miles)
• Rocky Mount Christian Church (3.6 miles)
• Macedonia Missionary Baptist Church (3.9 miles)
• Jerusalem Way Of The Cross Ch (4.7 miles)

Transportation

• Alamo (1.5 miles)
• Alamo (2.4 miles)
• U-Haul (3.3 miles)
• U-Haul Neighborhood Dealer (4.5 miles)
• U-Haul Moving & Storage (10 miles)
• Greenville-Spartanburg International Airport (11.9 miles)
• U-Haul Neighborhood Dealer (11.9 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Kroger RX (3.4 miles)
• CVS Pharmacy (4.1 miles)
• Rocky Mount Family Pharmacy (4.3 miles)
• Smith's Food & Drug (10 miles)
• CVS Pharmacy (10.1 miles)
• Walmart Pharmacy (11.6 miles)

Cafes

• Get Ur Fix Ice Cream and Coffee Shoppe (2.6 miles)
• Old Oak Cafe (10.1 miles)
• Starbucks (13.2 miles)
• Panera Bread (13.6 miles)
• Mill Mountain Coffee & Tea (13.7 miles)

Physicians

• Rocky Mt Family Eyecare Center (3.3 miles)
• Carilion Clinic Family Medicine - Rocky Mount (3.6 miles)
• Blue Ridge Cancer Care - Rocky Mount (3.8 miles)
• Children's Clinic (4.1 miles)
• Burnt Chimney Family Medicine (4.7 miles)
• Dr. George Chaconas, MD, FNLA (4.7 miles)
• Ridgeview Dermatology - Hardy (9.9 miles)

Parks

• Walking Tucker (3.4 miles)
• Waid Park (6.4 miles)
• Cypress Park (13.5 miles)

Hospitals

• Carilion Franklin Memorial Hospital (3.8 miles)
• Franklin Respiratory And Medical (4.3 miles)