Red Oak Manor

18360 Virgil Goode Highway, Rocky Mount, VA 24151

For more information about senior living options: (844) 490-3973

2.3 from 4 reviews
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Assisted Living

Overall Review

Pros

  • pro The staff at Red Oak Manor is pleasant and knows the patients very well, treating them like family.
  • pro The facility was consistently clean, ensuring a safe and comfortable environment for residents.
  • pro Residents’ daily needs, including meals, medication, hygiene, and socialization, are adequately met.
  • pro Visitors felt reassured knowing their loved ones were content and well cared for during their stay.
  • pro Red Oak Manor provides services that accept Medicare and Medicaid as well as private insurance.

Cons

  • pro The staff at Red Oak Manor is often perceived as rude and unprofessional, with complaints about hanging up on family members seeking information about their loved ones.
  • pro There are concerns regarding the lack of trained nursing staff, particularly RNs, leading to inadequate care for residents with Alzheimer’s.
  • pro The facility is described as old and run down, contributing to a dingy atmosphere and poor curb appeal.
  • pro Residents reportedly do not receive consistent meal assistance, with some being told they are sleeping instead of being checked on.
  • pro Staff members appear to underestimate the capabilities and dignity of residents, which can lead to ineffective communication and care.
  • pro There is a perception that medications are administered by med techs who may not be knowledgeable about the treatments given to patients.
  • pro Some patients residing in the facility are considered by reviewers to require more than assisted living services, indicating a mismatch between resident needs and facility capabilities.
  • pro Outdoor spaces for socializing are limited and poorly maintained, with smoking areas detracting from a pleasant visiting environment.

Review

Red Oak Manor has elicited a range of responses from families and visitors regarding its care and facilities. For some, it has been a place where loved ones received competent care in a safe environment. One family member expressed gratitude for the support and services provided to their mother during her four-and-a-half-year residency. They remarked on the cleanliness of the facility, noting that their mother always appeared safe, comfortable, and content; her daily needs such as meals, medication, hygiene, and social interaction were consistently met. This level of care not only benefited the residents but also offered peace of mind to family members who could visit knowing their loved one was well-looked after.

Conversely, contrasting reviews depict Red Oak Manor as a troubling establishment for others. Concerns have been raised about staff professionalism and communication skills when dealing with families attempting to reach out to their loved ones residing in the facility. Instances have been reported where staff members allegedly hung up on callers or responded dismissively by stating that residents were sleeping rather than addressing inquiries about their well-being. Such behaviors contribute to a sense of frustration among families who expect more empathy and professionalism when communicating with caregivers entrusted with the welfare of vulnerable individuals.

Moreover, criticisms extend toward the lack of properly trained nursing staff within Red Oak Manor. Visitors have observed that there are no registered nurses present to oversee patient care adequately, leading to concerns about possible neglect or inadequate attention paid to residents’ specific needs—especially those suffering from Alzheimer’s or other cognitive impairments. The importance of employing sensitive communication techniques with these residents cannot be overstated; yelling or showing impatience can exacerbate challenging behavioral issues rather than provide comfort or clarity. Families worry that low standards of training may compromise both resident safety and caregiver efficacy.

The physical condition of the facility has also drawn criticism from reviewers who describe Red Oak Manor as old and poorly maintained. Reviews point out that upon arrival, one might notice an uninviting atmosphere characterized by dingy interiors along with an unkempt exterior—heightened by overgrown grass near windows which detracts from curb appeal. The building’s aged feel raises questions about the general upkeep necessary for creating a warm environment conducive to assisted living.

Another concern highlighted in reviews is regarding medication management within Red Oak Manor. Observations were made indicating that medical technicians seem inadequately knowledgeable about medications they administer to residents—a situation concerning given the potential implications for resident health when medications are mismanaged due either to misunderstanding or miscommunication regarding prescriptions.

Lastly, many reviewers pointed out discrepancies between patient capabilities and the requirements typically associated with assisted living facilities like Red Oak Manor. Some patients reportedly exhibited significant limitations requiring full assistance with everyday tasks such as eating or mobility; this raises ethical questions surrounding eligibility criteria for assisted living accommodations versus other forms of long-term care necessary for higher dependence levels. Overall, these mixed reviews underscore critical areas needing improvement while illustrating how expectations around elderly care can vary widely depending on personal experiences within such facilities like Red Oak Manor.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roanoke Regional  Woodrum (20 miles away) Roanoke Regional Woodrum (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Red Oak Manor in Rocky Mount, VA is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community is fully equipped with air-conditioned rooms to ensure comfort throughout the year.

Residents can relax and pamper themselves at the on-site beauty salon or catch up on their favorite shows with cable or satellite TV in their private rooms. Transportation services are available for community-operated activities as well as non-medical appointments, providing convenience and connectivity for residents.

For those who enjoy staying connected, Red Oak Manor offers a computer center with Wi-Fi/high-speed internet access. The indoor common areas provide opportunities for socializing and engaging in various activities. There is also a small library where residents can indulge in reading.

The dedicated kitchenette allows residents to cook their own meals if desired, while the dining room offers restaurant-style dining experiences where delicious meals are served daily. Special dietary restrictions such as diabetes diet or other specific needs can be accommodated.

To promote physical well-being, Red Oak Manor provides a fitness room and wellness center where residents can participate in exercise programs tailored to their needs. The gaming room offers entertainment options for leisure time.

The outdoor space includes beautifully landscaped gardens where residents can take strolls, enjoy fresh air, or spend quality time with friends and family during events or picnics.

Care services at Red Oak Manor include 24-hour call system and supervision to ensure safety at all times. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management and diabetic care are provided by trained staff members.

Residents have access to a variety of activities both within the community and off-site. Community-sponsored events and resident-run activities foster socialization among peers. Planned day trips offer opportunities for exploration beyond the immediate surroundings.

Red Oak Manor is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for easy access to additional amenities and services.

With its array of amenities, care services, and a vibrant community life, Red Oak Manor in Rocky Mount, VA offers residents a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

Restaurants

  • Dudleys Truck Stop 24 Hr (0.2 miles)
  • Casa De Mexicana Grill & Cantina (1.8 miles)
  • Bojangles' Famous Chicken 'n Biscuits (2 miles)
  • El Rodeo (2.3 miles)
  • Applebee's (2.5 miles)
  • Cook Out (2.6 miles)
  • Peking Chinese and Grill Restaurant (2.6 miles)

Places of Worship

  • Southern Baptist Convention (1.2 miles)
  • Flint Hill Church (2 miles)
  • Hodgesville Pentecostal Holiness Church (2.4 miles)
  • Rocky Mount Church of the Brethren (3.2 miles)
  • Rocky Mount Christian Church (3.6 miles)
  • Macedonia Missionary Baptist Church (3.9 miles)
  • Jerusalem Way Of The Cross Ch (4.7 miles)

Transportation

  • Alamo (1.5 miles)
  • Alamo (2.4 miles)
  • U-Haul (3.3 miles)
  • U-Haul Neighborhood Dealer (4.5 miles)
  • U-Haul Moving & Storage (10 miles)
  • Greenville-Spartanburg International Airport (11.9 miles)
  • U-Haul Neighborhood Dealer (11.9 miles)

Pharmacies

  • CVS Pharmacy (2.4 miles)
  • Kroger RX (3.4 miles)
  • CVS Pharmacy (4.1 miles)
  • Rocky Mount Family Pharmacy (4.3 miles)
  • Smith's Food & Drug (10 miles)
  • CVS Pharmacy (10.1 miles)
  • Walmart Pharmacy (11.6 miles)

Cafes

  • Get Ur Fix Ice Cream and Coffee Shoppe (2.6 miles)
  • Old Oak Cafe (10.1 miles)
  • Starbucks (13.2 miles)
  • Panera Bread (13.6 miles)
  • Mill Mountain Coffee & Tea (13.7 miles)

Physicians

  • Rocky Mt Family Eyecare Center (3.3 miles)
  • Carilion Clinic Family Medicine - Rocky Mount (3.6 miles)
  • Blue Ridge Cancer Care - Rocky Mount (3.8 miles)
  • Children's Clinic (4.1 miles)
  • Burnt Chimney Family Medicine (4.7 miles)
  • Dr. George Chaconas, MD, FNLA (4.7 miles)
  • Ridgeview Dermatology - Hardy (9.9 miles)

Parks

  • Walking Tucker (3.4 miles)
  • Waid Park (6.4 miles)
  • Cypress Park (13.5 miles)

Hospitals

  • Carilion Franklin Memorial Hospital (3.8 miles)
  • Franklin Respiratory And Medical (4.3 miles)

Frequently Asked Questions

Where is Red Oak Manor?

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